Hospitality
True luxury = comfort + elegance + exceptional service
Exclusive interview with Pantelis Leptos, Co-President Leptos Group of Companies
How does Leptos Calypso Hotels define luxury in the context of hospitality?
At Leptos Calypso Hotels, we define luxury not merely by the opulence of our surroundings but by the unique experiences we offer. Luxury, in our view, is about providing an environment where every detail has been meticulously curated to exceed guest expectations. It’s about personalizing every aspect of a guest’s stay, from the moment they walk through our doors to the time they leave. We believe true luxury is found in the seamless integration of comfort, elegance, and exceptional service that leaves a lasting impression.
How do you incorporate the essence of Mediterranean luxury into your hospitality offerings, and how might this appeal to discerning travelers from the UAE?
Mediterranean luxury is at the heart of everything we do at Leptos Calypso Hotels. It’s about capturing the region’s natural beauty, rich culture, and laid-back elegance. Our properties are designed to reflect the Mediterranean’s stunning landscapes, with architecture and interiors that evoke a sense of place. We use local materials, traditional craftsmanship, and regional flavors to create an authentic and immersive experience.
For travelers from the UAE, this approach resonates with their appreciation for both authenticity and refinement. The Mediterranean lifestyle is one of relaxation, indulgence, and understated sophistication, which aligns with the expectations of discerning guests from the UAE who seek not only comfort but a sense of connection to the destination.
Given your extensive experience in the hospitality industry, do you see any potential for Leptos Calypso Hotels to expand into the UAE market?
The UAE is a dynamic and growing market with a deep appreciation for luxury and hospitality. While our focus has traditionally been on the Mediterranean, we are always exploring opportunities to bring our unique approach to new markets. The UAE, with its cosmopolitan population and high standards for luxury, presents a compelling opportunity for us to extend the Leptos Calypso experience. We see potential in creating a fusion of Mediterranean and Middle Eastern elements, offering a distinct luxury experience that could appeal to both local and international travelers in the UAE.
Considering your deep appreciation for ancient Greek history and Cyprus’ rich heritage, how do you integrate cultural elements into the luxury experience at your hotels?
Cyprus has a rich cultural tapestry, and we see it as our responsibility to share this heritage with our guests. At Leptos Calypso Hotels, we integrate cultural elements into every aspect of the guest experience. This includes architecture inspired by ancient Greek and Cypriot design, art collections featuring local artists, and culinary offerings that celebrate traditional Cypriot and Greek flavors. We also offer curated experiences that allow guests to explore the history and culture of Cyprus, from guided tours of ancient sites to workshops on local crafts. By doing so, we provide our guests with a deeper connection to the destination, enriching their stay with meaningful and memorable experiences.
How do you see your leadership philosophy influencing the growth and success of Leptos Calypso Hotels?
My leadership philosophy is grounded in a commitment to excellence, innovation, and respect for our heritage. I believe in leading by example, inspiring our team to embrace these values in everything they do. At Leptos Calypso Hotels, we foster a culture of continuous improvement, where every team member is encouraged to contribute ideas and solutions. This collaborative approach has been key to our growth and success, allowing us to adapt to changing market conditions while staying true to our core principles. By nurturing talent and promoting a shared vision, I believe we can continue to elevate our brand and deliver exceptional experiences to our guests.
In an increasingly competitive market, how do you measure and maintain guest satisfaction at Leptos Calypso Hotels?
Guest satisfaction is at the core of our operations, and we take a proactive approach to ensuring it. We measure satisfaction through a combination of direct guest feedback, online reviews, and detailed surveys. This data is analyzed regularly to identify areas for improvement and to recognize what we are doing well. However, maintaining guest satisfaction goes beyond metrics. It’s about creating a culture where every team member is committed to going above and beyond for our guests. We empower our staff to anticipate needs, resolve issues swiftly, and deliver personalized service. In a competitive market, this focus on guest satisfaction is what sets us apart and ensures our guests return year after year.
Is luxury defined by price or by experience?
Luxury is unequivocally defined by experience. While price can be a factor, true luxury is about the value that guests derive from their experience. It’s about creating moments that are priceless—whether it’s a stunning view, a perfect meal, or a gesture of kindness from our staff. At Leptos Calypso Hotels, we strive to offer experiences that resonate on a deeper level, leaving our guests with memories that last a lifetime. Luxury is about how our guests feel when they stay with us, and that feeling is something that money alone cannot buy.
We also find that a select few fall in love with life on the beautiful island of Cyprus and desire a more permanent presence, which we are well-equipped to support them with through our residential development arm, Leptos Estates. As the largest and most successful developer in Cyprus we offer a wide range of prime luxury villas, apartments and houses on full-service resorts or developments that offer a wide range of amenities and excellent security in envious locations. We also have an entire team in place to support with and manage residency and visa applications for those looking to spend more time on the island or enjoy wider access across the EU.
Hospitality
PIZZAEXPRESS UNVEILS FESTIVE MENUS FOR THE HOLIDAY SEASON
PizzaExpress invites guests to celebrate the festive season with specially curated Christmas and New Year dining experiences, combining seasonal flavours, signature dishes, and a lively social atmosphere. Available throughout December and culminating in a vibrant New Year celebration, the festive menus have been designed to bring people together over food, music, and celebration.
“As the festive season approaches, we wanted to create menus that feel celebratory, comforting, and perfect for sharing,” said Nitin Makhijani, General Manager, PizzaExpress. “Our Christmas and New Year offerings bring together seasonal ingredients, familiar favourites, and a vibrant atmosphere, making PizzaExpress a welcoming place for guests to celebrate with friends and family.”
For Christmas, guests can enjoy a festive set menu, offering a selection of seasonal starters, mains, and desserts inspired by classic holiday flavours. Highlights include creamy Cranberry Brussels Sprouts, Turkey Truffle Dough Balls, festive pizzas such as the Christmas Feast and Brussels & Porcini Truffle, and indulgent desserts including Speculoos Gingerbread Tiramisu and KitKat Stuffed Dough Balls
A selection of festive beverages and cocktails are also available to complement the dining experience.
The celebrations continue into New Year’s Eve, where guests can look forward to an extended festive menu featuring unlimited starters, seasonal pizzas, delicious pastas, fresh salads, and indulgent desserts, paired with a wide selection of beverages
From savoury dishes like Barbecue Burnt Ends pizza and creamy Cajun Chicken pizza to festive desserts and signature cocktails, the New Year menu is designed for relaxed, social dining as guests countdown to midnight.
Blending festive flavours with its signature dining experience, PizzaExpress offers a relaxed yet energetic setting for both Christmas gatherings and New Year celebrations, making it a popular choice for groups looking to enjoy great food and a lively atmosphere during the holiday season.
Hospitality
DINE WITH FRONT-ROW VIEWS THIS NEW YEAR’S EVE AT THE BEACH JBR
As December unfolds and temperatures drop, evenings at The Beach JBR are best spent outdoors. With open-air terraces, beachfront tables and uninterrupted sea views, the destination comes alive after dark, accompanied by live local musicians, nightly drone shows and a midnight fireworks display on New Year’s Eve.
Against this backdrop, dining takes center stage, with restaurants across The Beach JBR rolling out curated New Year’s Eve menus designed for long, celebratory evenings by the water.
New Year’s Eve Dining Highlights
Bombay Bungalow
Bombay Bungalow hosts New Year’s Eve dining indoors and outdoors, offering vegetarian, non-vegetarian and kids’ menus. Indoor dining is priced from AED 500 for vegetarian and AED 575 for non-vegetarian, while outdoor dining is available from AED 600 for vegetarian and AED 650 for non-vegetarian. Menus feature classic Indian dishes designed for sharing, making it well suited to family and group celebrations.
Eataly at The Beach
Eataly welcomes the New Year with a celebratory dining experience on 31 December from 8 PM to 1 AM. Guests can enjoy a specially curated New Year’s Eve menu, with minimum spend ranging from AED 550 to AED 1,950, depending on seating location, for an unhurried Italian dinner to close out the year.
Claw BBQ
Claw BBQ brings comfort-driven dining to New Year’s Eve with a three-course turkey menu priced at AED 125, featuring a starter, traditional turkey with all the trimmings and dessert. For those continuing the celebrations into the night, New Year’s Eve party packages are available from AED 475.
P.F. Chang’s
P.F. Chang’s presents a curated New Year’s Eve set menu priced at AED 799 for adults and AED 399 for children, featuring appetisers, mains, rice or noodles, dessert and mocktails in a festive setting.
La Mezcaleria
La Mezcaleria marks New Year’s Eve with its Midnight Glitz celebration on 31 December, offering a high-energy dining and party experience. Packages start from AED 800, combining bold Mexican flavours with live entertainment in an open-air setting.
Zou Zou
Zou Zou’s New Year’s Eve special menu showcases Turkish and Lebanese flavors, beginning with cold and hot mezze, followed by mixed grills, lamb shank with saffron rice and indulgent desserts such as baklava. Packages are priced at AED 699 (indoor), AED 999 (indoor with view) and AED 1,199 (outdoor view).
Awani
Awani’s New Year’s Eve set menu features a generous selection of cold and hot mezze, followed by a choice of mains including mixed grill, kebabs, fish sayadiyeh or signature chicken dishes. Indoor dining is priced at AED 900, while outdoor dining is AED 1,100.
Eat Greek Kouzina
Buffalo Wild Wings JBR offers an exclusive New Year’s Eve bundle priced at AED 595, including starters, sharing appetizers, a main course, dessert, drinks, non-alcoholic champagne and party props, making it a lively, casual way to count down to midnight.
Buffalo Wild Wings JBR
Buffalo Wild Wings JBR is offering an exclusive New Year’s Eve bundle priced at AED 595, including starters, sharing appetisers, a main course, dessert, drinks, non-alcoholic champagne and party props, paired with front-row views of the fireworks.
Bla Bla
Bla Bla’s New Year’s Eve celebration, “A BLA-st from the Past,” combines dining and entertainment across the Restaurant, Rooftop, Pool Area and Tent. Restaurant dining is priced at AED 900 indoors and AED 1,300 outdoors, with rooftop and pool minimum spends available, alongside VIP options.
Yula Lounge
Yula offers a New Year’s Eve experience with entry tickets priced between AED 950 and AED 1,200, depending on seating location. Food and drinks are available à la carte, with premium areas offering prime positioning for the evening celebrations.
With midnight fireworks overhead, drones lighting up the sky at 8PM and 10PM and festive menus served by the panoramic sea views, The Beach JBR sets the stage for a New Year’s Eve that’s best enjoyed outdoors, around the table and in good company.
Hospitality
BIG SAM TAKES CENTRE STAGE AS CITY WALK UNPLUGGED KEEPS THE FESTIVE ENERGY GOING
City Walk Unplugged turns up the festive atmosphere this week with a run of live performances across Christmas Eve, Christmas Day, and the weekend, led by a standout headline set from Big Sam. Part of Dubai Shopping Festival and now in its fourth season, the open-air music series continues to transform City Walk into a vibrant evening destination, bringing together live sound, roaming entertainment, and a lively open-air atmosphere.
This Week at City Walk
Wednesday, 24 December
Sound Avenue Band – Live Performances
Christmas Eve at City Walk sets the tone with Sound Avenue Band performing three live sets at 6:20pm, 7:30pm, and 8:30pm. Their feel-good sound creates a relaxed yet festive backdrop as visitors gather to dine, stroll, and ease into the holiday evening.
Thursday, 25 December
RedLine Band – Live Performances
Redline Band brings live music to Christmas Day with performances at 6:20pm, 7:30pm, and 8:30pm, adding warmth and energy to the destination. Their sets offer an easy-going soundtrack for a laid-back Christmas evening by the fountain and indoor Courtyard.
Friday, 26 December
MK Band – Live Performances
The weekend begins with MK Band performing three live sets at 6:20pm, 7:30pm, and 8:30pm. Their upbeat sound helps carry the festive momentum into Friday night, setting the pace for an evening of music and a lively open-air atmosphere.
Saturday, 27 December
Maya Mashhour and Band – Live Performances
Earlier in the evening, Maya Mashhour and Band set the tone with live performances at 6:20pm and 7:30pm, delivering a smooth and melodic sound that eases the destination into the night ahead of the headline act.
Big Sam – Live Performance
Big Sam headlines the weekend with a standout live performance at 8:30pm, bringing his signature soulful sound and strong stage presence to City Walk Unplugged. Known for his powerful vocals and ability to connect with audiences, his set is expected to be one of the defining moments of the week, drawing visitors together for a high-energy yet intimate evening in the indoor Courtyard and fountain area.
Roaming Performances & Dance Shows
Across Christmas Eve, Christmas Day, and the weekend, specially choreographed dance performances will appear throughout City Walk, adding spontaneous bursts of movement and energy across key areas of the destination.
Festive Setting Across City Walk
The destination continues to embrace the season with festive décor, including the signature Christmas Tree at the fountain, decorative installations at key entrances and enhanced seasonal touches throughout the C2 licensed dining district.
Shop, Dine & WIN During DSF
Win the new ARCFOX Alpha S when you spend AED 300 or more at participating City Walk outlets using the TICKIT Rewards App and enjoy an added highlight to your weekend at the destination.
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