Hospitality
True luxury = comfort + elegance + exceptional service
Exclusive interview with Pantelis Leptos, Co-President Leptos Group of Companies
How does Leptos Calypso Hotels define luxury in the context of hospitality?
At Leptos Calypso Hotels, we define luxury not merely by the opulence of our surroundings but by the unique experiences we offer. Luxury, in our view, is about providing an environment where every detail has been meticulously curated to exceed guest expectations. It’s about personalizing every aspect of a guest’s stay, from the moment they walk through our doors to the time they leave. We believe true luxury is found in the seamless integration of comfort, elegance, and exceptional service that leaves a lasting impression.
How do you incorporate the essence of Mediterranean luxury into your hospitality offerings, and how might this appeal to discerning travelers from the UAE?
Mediterranean luxury is at the heart of everything we do at Leptos Calypso Hotels. It’s about capturing the region’s natural beauty, rich culture, and laid-back elegance. Our properties are designed to reflect the Mediterranean’s stunning landscapes, with architecture and interiors that evoke a sense of place. We use local materials, traditional craftsmanship, and regional flavors to create an authentic and immersive experience.
For travelers from the UAE, this approach resonates with their appreciation for both authenticity and refinement. The Mediterranean lifestyle is one of relaxation, indulgence, and understated sophistication, which aligns with the expectations of discerning guests from the UAE who seek not only comfort but a sense of connection to the destination.
Given your extensive experience in the hospitality industry, do you see any potential for Leptos Calypso Hotels to expand into the UAE market?
The UAE is a dynamic and growing market with a deep appreciation for luxury and hospitality. While our focus has traditionally been on the Mediterranean, we are always exploring opportunities to bring our unique approach to new markets. The UAE, with its cosmopolitan population and high standards for luxury, presents a compelling opportunity for us to extend the Leptos Calypso experience. We see potential in creating a fusion of Mediterranean and Middle Eastern elements, offering a distinct luxury experience that could appeal to both local and international travelers in the UAE.
Considering your deep appreciation for ancient Greek history and Cyprus’ rich heritage, how do you integrate cultural elements into the luxury experience at your hotels?
Cyprus has a rich cultural tapestry, and we see it as our responsibility to share this heritage with our guests. At Leptos Calypso Hotels, we integrate cultural elements into every aspect of the guest experience. This includes architecture inspired by ancient Greek and Cypriot design, art collections featuring local artists, and culinary offerings that celebrate traditional Cypriot and Greek flavors. We also offer curated experiences that allow guests to explore the history and culture of Cyprus, from guided tours of ancient sites to workshops on local crafts. By doing so, we provide our guests with a deeper connection to the destination, enriching their stay with meaningful and memorable experiences.
How do you see your leadership philosophy influencing the growth and success of Leptos Calypso Hotels?
My leadership philosophy is grounded in a commitment to excellence, innovation, and respect for our heritage. I believe in leading by example, inspiring our team to embrace these values in everything they do. At Leptos Calypso Hotels, we foster a culture of continuous improvement, where every team member is encouraged to contribute ideas and solutions. This collaborative approach has been key to our growth and success, allowing us to adapt to changing market conditions while staying true to our core principles. By nurturing talent and promoting a shared vision, I believe we can continue to elevate our brand and deliver exceptional experiences to our guests.
In an increasingly competitive market, how do you measure and maintain guest satisfaction at Leptos Calypso Hotels?
Guest satisfaction is at the core of our operations, and we take a proactive approach to ensuring it. We measure satisfaction through a combination of direct guest feedback, online reviews, and detailed surveys. This data is analyzed regularly to identify areas for improvement and to recognize what we are doing well. However, maintaining guest satisfaction goes beyond metrics. It’s about creating a culture where every team member is committed to going above and beyond for our guests. We empower our staff to anticipate needs, resolve issues swiftly, and deliver personalized service. In a competitive market, this focus on guest satisfaction is what sets us apart and ensures our guests return year after year.
Is luxury defined by price or by experience?
Luxury is unequivocally defined by experience. While price can be a factor, true luxury is about the value that guests derive from their experience. It’s about creating moments that are priceless—whether it’s a stunning view, a perfect meal, or a gesture of kindness from our staff. At Leptos Calypso Hotels, we strive to offer experiences that resonate on a deeper level, leaving our guests with memories that last a lifetime. Luxury is about how our guests feel when they stay with us, and that feeling is something that money alone cannot buy.
We also find that a select few fall in love with life on the beautiful island of Cyprus and desire a more permanent presence, which we are well-equipped to support them with through our residential development arm, Leptos Estates. As the largest and most successful developer in Cyprus we offer a wide range of prime luxury villas, apartments and houses on full-service resorts or developments that offer a wide range of amenities and excellent security in envious locations. We also have an entire team in place to support with and manage residency and visa applications for those looking to spend more time on the island or enjoy wider access across the EU.
Hospitality
ABU DHABI HOSPITALITY ACADEMY – LES ROCHES HIGHLIGHTS KEY INDUSTRY TAKEAWAYS

Abu Dhabi Hospitality Academy – Les Roches (ADHA-LR), rooted in Emirati hospitality and shaped by Swiss education excellence, has highlighted key insights emerging from the third edition of the Future Leaders Challenge, held from 9 to 12 February 2026. Over 100 students from prestigious institutions worldwide, including four students from the Academy, tackled real-world challenges impacting the hospitality and tourism landscape.
Themed, ‘Community over Competition,’ the Future Leaders Challenge 2026 provided participating students with a platform to interact with educators and industry leaders, gaining valuable real-world insights into the regional hospitality and tourism sectors. The three-day challenge highlighted key learnings, including leveraging technology that empowers teams and aligning operational excellence with long-term sustainability goals. Furthermore, the FLC Advisory Board sessions during the finals highlighted the critical need for stronger industry academia integration, and future-ready leadership development, reinforcing the sector’s commitment to innovation, sustainability and long-term resilience. The finals also brought together hospitality and tourism education leaders from across the Middle East and Africa, creating a platform for strategic dialogue on curriculum relevance, workforce alignment, and industry–public sector priorities in preparing the next generation of talent.
Alhosani and three of his peers from Abu Dhabi Hospitality Academy – Les Roches participated in the innovative challenge, collaborating in teams with students from across the world to develop actionable solutions to current issues impacting the landscape, such as industry attractiveness, growth, sustainability, innovation and more.
The 2026 Future Leaders Challenge invited students from across the Middle East & Africa to tackle a key industry question: ‘How can the hospitality, tourism, and events sector design future-ready experiences for guests and employees that combine authenticity, inclusivity, and innovation?’ Participants were asked to propose prototypes such as guest journeys, employee programs, service models, or digital-human concepts demonstrating how the sector can remain attractive, competitive, and globally impactful.
Alhosani and his group stood out among 18 competing teams, securing third place for their NSX Platform concept – a forward-thinking model that leverages neuroscience and AI to help hospitality professionals respond to emotional cues. By shifting the focus from scripted service to a deeper understanding of how guests think and feel, the model equips employees with the tools and knowledge to lead with empathy and create more personalized guest experiences.
Reflecting on this win at the Future Leaders Challenge 2026, Professor Scott Richardson, Academic Dean at Abu Dhabi Hospitality Academy – Les Roches, says: “We are incredibly proud of Mansoor’s success at the Future Leaders Challenge. It is a testament to how our students are prepared to think creatively, work collaboratively, and navigate the complexities of this industry, while staying true to the values and authenticity of Emirati hospitality. It is a privilege to guide them on this journey and see their talent recognised on a global stage.”
The Academy’s performance at this year’s event reflects its commitment to developing leaders who have a culturally grounded yet globally informed perspective for every touchpoint of the guest and employee experience. By delivering transformative education that blends Swiss academic standards with real-world industry exposure, Abu Dhabi Hospitality Academy – Les Roches prepares students to tackle the fast-paced hospitality landscape in the UAE and beyond.
Abu Dhabi Hospitality Academy – Les Roches continues to lead the way in shaping the future of hospitality careers and advancing the UAE’s Tourism 2030 strategy to be a global hub for innovation and sustainable hospitality leadership. By empowering young talent with future-ready skills and knowledge, the Academy ensures the region’s evolving challenges are met with resilience, cultural integrity, and an innovative mindset.
The judging panel this year was made up of a talented line up of industry thought leaders, part of the Advisory Board of the Future Leaders Challenge. These included Khalid AlAwar, Director – Stakeholders and Government Relations Dubai Economy and Tourism, Eddy Tannous, COO of Rotana Hotel Management Corporation, Colin Abercrombie, Strategy Director at NEOM Hotel Division, Tim Cordon, COO Middle East & Africa & APAC, Radisson Hotels, Mahir Abdulkarim Julfar, Executive Vice President, Dubai World Trade Center, Mark Kirby, President, One&Only Resorts, Judi Nwokedi, Chair Gauteng Tourism Authority, South Africa, Jonathan Sheard, SVP Operations Middle East, Africa and Türkiye, Accor Hotels, Marie-Louise Ek, VP HR Middle East & Africa, Hilton, Hubery Ummels, Founder and Owner, GameChangers and Future Leaders Platform, Nuno Filipe Ribeiro, Executive Director – Commercial Affairs & Investments.
Hospitality
EMBRACE THE SPIRIT OF RAMADAN WITH A CURATED IFTAR AND SUHOOR STAY AT MILLENNIUM LAKEVIEW HOTEL

This Ramadan, Millennium Lakeview Hotel, invites guests to indulge in a Ramadan experience that brings together timeless luxury and approachable sophistication, where every detail is curated for comfort, connection, and elevated dining.
For a surreal and memorable Iftar experience, embrace the spirit of togetherness at Lakehouse Bistro, a relaxed, lake-facing dining destination overlooking the gorgeous waterfront. As the sun sets, guests can embrace the magic of Iftar with their loved ones against a stunning sunset backdrop in a serene, open-air setting. The poolside Iftar’s outdoor seating arrangements are carefully designed to immerse guests in Arabian heritage, offering a diverse array of options.
Indulge in Middle Eastern and international iftar dishes, including non-vegetarian and vegetarian options, and a variety of desserts daily from sunset, starting 18th February.
The specially curated Iftar menu brings together exquisite Arabic classics and distinctive Ramadan flavours. Begin your fast-breaking ritual with traditional refreshments such as Tamr Hindi, Qamar Al Din, and Karkade, followed by a generous selection of fresh and oriental salads. Guests can then indulge in live culinary stations, including a Mixed Grill featuring Shish Touk and Lamb Kofta, a carving station with traditional Ozi, and a fried mezze counter serving meat kibbeh, fatayer, and potato tajine. The main course selection further delights with Kebabs Halla, grilled beef steak, Fish Harra, and aromatic Chicken Biryani.
Celebrate the spirit of the Holy Month with Millennium’s HALA RAMADAN STAY OFFER, thoughtfully curated for a comfortable and meaningful Ramadan experience. Guests can enjoy 10% off the Best Available Rate along with specially prepared Iftar and Suhoor during their stay, combining convenience, warmth, and value.
The package includes a Suhoor set menu served in-room before fasting time and Iftar served just after sunset, ensuring a seamless and restful experience throughout the month. Available for bookings from 27 January to 18 March 2026 and valid for stays from 17 February to 18 March 2026, this limited-time offer invites guests to make their Ramadan truly special with attentive hospitality and comforting touches. Use the promo code HALARAMADAN when booking.
Rooted in the spirit of a four-star urban business hotel, Millennium Lakeview Hotel reflects a brand promise that is convenient, efficient, and enjoyable, chic and affordable, yet modern and service-driven. With diverse cuisines and tastes available across its dining venues, the hotel’s Food & Beverage specialists carefully tailor offerings to local preferences and seasonal experiences such as Ramadan.
This Ramadan, Lakehouse Bistro welcomes guests to gather, reflect, and celebrate over a soulful Iftar in a setting that blends serenity, flavor, and heartfelt hospitality.
Hospitality
VOCO BONNINGTON BRINGS BLIND DATE WITH A BOOK, A CAFÉ LED EXPERIENCE WITH A SURPRISE READ


The Authors’ Lounge at voco Bonnington JLT introduces its Blind Date with a Book, a book themed lounge experience built around reading and café style indulgence. The package is priced at AED 69 and includes one beverage, including tea or coffee, one dessert, and a surprise wrapped book.
Created for readers and café goers alike, the Blind Date with a Book offer combines the comfort of a quiet lounge setting with the pleasure of discovering a new title. Guests receive a wrapped book selected as a surprise, paired with a coffee and dessert from the lounge menu, encouraging slow moments and relaxed reading.
With its library inspired interiors, comfortable seating, and quiet atmosphere, Authors’ Lounge provides a natural backdrop for book led experiences. The space supports relaxed visits within an upscale lounge environment.
Authors’ Lounge remains a steady favourite for those who value calm spaces and thoughtful dining. In line with voco Bonnington JLT’s approach to warm hospitality and quality dining, the lounge focuses on attentive service and an inviting environment that appeals to both hotel guests and the wider JLT community.
What to expect
- One freshly brewed coffee of your choice along with a dessert from the lounge selection
- One surprise wrapped book to unwrap and keep
- Quiet, comfortable lounge seating suited for relaxed solo visits or slow catch ups
VOCO Bonnington Launches Charming Blind Date Books
Discover VOCO Bonnington’s new Blind Date With a Book experience for guests.
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