Hospitality
True luxury = comfort + elegance + exceptional service
Exclusive interview with Pantelis Leptos, Co-President Leptos Group of Companies
How does Leptos Calypso Hotels define luxury in the context of hospitality?
At Leptos Calypso Hotels, we define luxury not merely by the opulence of our surroundings but by the unique experiences we offer. Luxury, in our view, is about providing an environment where every detail has been meticulously curated to exceed guest expectations. It’s about personalizing every aspect of a guest’s stay, from the moment they walk through our doors to the time they leave. We believe true luxury is found in the seamless integration of comfort, elegance, and exceptional service that leaves a lasting impression.
How do you incorporate the essence of Mediterranean luxury into your hospitality offerings, and how might this appeal to discerning travelers from the UAE?
Mediterranean luxury is at the heart of everything we do at Leptos Calypso Hotels. It’s about capturing the region’s natural beauty, rich culture, and laid-back elegance. Our properties are designed to reflect the Mediterranean’s stunning landscapes, with architecture and interiors that evoke a sense of place. We use local materials, traditional craftsmanship, and regional flavors to create an authentic and immersive experience.
For travelers from the UAE, this approach resonates with their appreciation for both authenticity and refinement. The Mediterranean lifestyle is one of relaxation, indulgence, and understated sophistication, which aligns with the expectations of discerning guests from the UAE who seek not only comfort but a sense of connection to the destination.
Given your extensive experience in the hospitality industry, do you see any potential for Leptos Calypso Hotels to expand into the UAE market?
The UAE is a dynamic and growing market with a deep appreciation for luxury and hospitality. While our focus has traditionally been on the Mediterranean, we are always exploring opportunities to bring our unique approach to new markets. The UAE, with its cosmopolitan population and high standards for luxury, presents a compelling opportunity for us to extend the Leptos Calypso experience. We see potential in creating a fusion of Mediterranean and Middle Eastern elements, offering a distinct luxury experience that could appeal to both local and international travelers in the UAE.
Considering your deep appreciation for ancient Greek history and Cyprus’ rich heritage, how do you integrate cultural elements into the luxury experience at your hotels?
Cyprus has a rich cultural tapestry, and we see it as our responsibility to share this heritage with our guests. At Leptos Calypso Hotels, we integrate cultural elements into every aspect of the guest experience. This includes architecture inspired by ancient Greek and Cypriot design, art collections featuring local artists, and culinary offerings that celebrate traditional Cypriot and Greek flavors. We also offer curated experiences that allow guests to explore the history and culture of Cyprus, from guided tours of ancient sites to workshops on local crafts. By doing so, we provide our guests with a deeper connection to the destination, enriching their stay with meaningful and memorable experiences.
How do you see your leadership philosophy influencing the growth and success of Leptos Calypso Hotels?
My leadership philosophy is grounded in a commitment to excellence, innovation, and respect for our heritage. I believe in leading by example, inspiring our team to embrace these values in everything they do. At Leptos Calypso Hotels, we foster a culture of continuous improvement, where every team member is encouraged to contribute ideas and solutions. This collaborative approach has been key to our growth and success, allowing us to adapt to changing market conditions while staying true to our core principles. By nurturing talent and promoting a shared vision, I believe we can continue to elevate our brand and deliver exceptional experiences to our guests.
In an increasingly competitive market, how do you measure and maintain guest satisfaction at Leptos Calypso Hotels?
Guest satisfaction is at the core of our operations, and we take a proactive approach to ensuring it. We measure satisfaction through a combination of direct guest feedback, online reviews, and detailed surveys. This data is analyzed regularly to identify areas for improvement and to recognize what we are doing well. However, maintaining guest satisfaction goes beyond metrics. It’s about creating a culture where every team member is committed to going above and beyond for our guests. We empower our staff to anticipate needs, resolve issues swiftly, and deliver personalized service. In a competitive market, this focus on guest satisfaction is what sets us apart and ensures our guests return year after year.
Is luxury defined by price or by experience?
Luxury is unequivocally defined by experience. While price can be a factor, true luxury is about the value that guests derive from their experience. It’s about creating moments that are priceless—whether it’s a stunning view, a perfect meal, or a gesture of kindness from our staff. At Leptos Calypso Hotels, we strive to offer experiences that resonate on a deeper level, leaving our guests with memories that last a lifetime. Luxury is about how our guests feel when they stay with us, and that feeling is something that money alone cannot buy.
We also find that a select few fall in love with life on the beautiful island of Cyprus and desire a more permanent presence, which we are well-equipped to support them with through our residential development arm, Leptos Estates. As the largest and most successful developer in Cyprus we offer a wide range of prime luxury villas, apartments and houses on full-service resorts or developments that offer a wide range of amenities and excellent security in envious locations. We also have an entire team in place to support with and manage residency and visa applications for those looking to spend more time on the island or enjoy wider access across the EU.
Hospitality
KAILASH PARBAT BRINGS ITS 70-YEAR-OLD VEGETARIAN LEGACY TO ITS NEWEST OUTLET AT MALL OF THE EMIRATES
Some food stories begin in grand kitchens. Kailash Parbat’s story began on the streets—with a humble chaat stall, treasured family recipes, and a dream to bring people together over honest, comforting vegetarian food.
The iconic vegetarian restaurant brand, which traces its origins to the 1940s is now expanding its Dubai footprint with the opening of its newest outlet at Mall of the Emirates. The brand already operates successful locations at BurJuman Al Seef, Oud Metha & Abu Dhabi.
Bhau Parsram Mulchandani established Kailash Parbat in Colaba, Mumbai in India in 1952. What started as a modest eatery soon became one of Mumbai’s most celebrated vegetarian dining destinations. For over seven decades, generations of Mumbaikars, Bollywood personalities, business leaders, tourists and loyal patrons have made Kailash Parbat a part of their family traditions, returning time and again for its iconic chaats, Sindhi specialities and authentic vegetarian cuisine.
Today, that same legacy continues far beyond Colaba. Under the leadership of Yash Mulchandani & Harry Mulchandani who joined the family business at a very young age. Kailash Parbat has evolved into a global vegetarian restaurant brand. The Mulchandani brothers has spearheaded the brand’s international expansion across the GCC, including the UAE, Oman and Bahrain, as well as Southeast Asia in Thailand, Indonesia and Vietnam.


The new Mall of the Emirates outlet, now open, is the only pure vegetarian restaurant in the mall’s food court, bringing Kailash Parbat’s extensive menu of Indian vegetarian favourites to thousands of visitors every day—from its legendary chaats and Sindhi specialities to North Indian classics, street food favourites, mithai and more.
For Dubai-based restaurateur Yash Mulchandani, bringing Kailash Parbat to the UAE was never just about expansion; it was about bringing a piece of his family’s legacy to a city that celebrates global cuisines while embracing authentic traditions.
“When we brought Kailash Parbat to Dubai, our vision was simple—to create a place where people could experience the same warmth, nostalgia and flavours that families have grown up with for decades. Dubai has always embraced Indian cuisine, and we wanted to create a space that feels familiar, whether you’re visiting us for a quick chaat, a family meal or simply craving the flavours of home.”
The story of Kailash Parbat is one of resilience, family and generations. From a humble street-side chaat stall to an institution in Colaba and now a globally recognised vegetarian dining brand, the family’s journey has been shaped by perseverance, tradition and an unwavering commitment to quality. Today, different members of the Mulchandani family continue to oversee operations across various international markets including the USA and Europe, ensuring that while the footprint grows, the values and recipes remain unchanged.
From its celebrated pani puri and chaat platters to Sindhi favourites like dal pakwan and comforting classics such as chole bhature, Kailash Parbat’s menu showcases the richness and diversity of India’s vegetarian culinary heritage.
The opening at Mall of the Emirates marks another milestone in Kailash Parbat’s Dubai journey, building on the success of its existing outlets while strengthening its presence in one of the world’s most vibrant and multicultural dining destinations.
Because while trends may come and go, some flavours remain timeless—especially those built on family, memories and recipes passed down through generations.
Hospitality
10 REASONS WHY SIYAM WORLD IS THE MALDIVES’ ULTIMATE SUMMER PLAYGROUND

Think summer in the Maldives is all about sipping cocktails and doing absolutely nothing? You could. But at Siyam World Maldives, you could also swim with sharks, race electric go-karts, become a certified mermaid, train with football legends and explore one of the Maldives’ newest shipwrecks, all before deciding what is for dinner. Because normal island holidays are not really our thing. Here are 10 reasons why Siyam World is turning up the fun this summer.
1. Dive into the Maldives’ Newest Obsession
Some resorts have house reefs. Siyam World has a shipwreck. The newest underwater attraction in Noonu Atoll is a 66 metre former Maldivian tuna freighter that now rests beneath the surface, ready to be explored by divers and marine life alike. Today it is an exciting new wreck dive. Tomorrow it will become a thriving artificial reef. Not bad for a retired fishing boat.
2. Train with Football Legends
This August, young football fans can swap the local pitch for paradise as former Premier League stars Andrew Johnson and Wayne Routledge arrive at Siyam World for two exclusive football camps. Not every summer holiday comes with professional coaching and ocean views. 10th – 14th AUGUST 2026 – Andrew Johnson / 15th – 19th AUGUST 2026 – Wayne Routledge. For kids between the ages of 5-12 years. More info here:
3. Swim with Sharks. Brag About It Later.
Swimming with sharks sounds terrifying. Until you realise these are gentle nurse sharks and curious sea turtles gliding through crystal clear waters. A three-hour snorkelling trip suddenly becomes one of those holiday stories you will tell for years.
4. The Floor Is Lava. The Water Park Is Not.
The Maldives’ biggest floating water park is basically an invitation to unleash your inner child. Climb it. Jump off it. Race your friends. Repeat.
5. Become a Mermaid. Seriously.
Some people come home from holiday with a tan. Others leave Siyam World with a mermaid certificate. This Try Mermaid Pool Program includes one session in the pool, all the equipment you’ll need as well as a certificate of completion. We know which one sounds more fun.
6. Golf, But Make It Shipwrecked.
Take on the Shipwrecked golf challenge, compete with friends and maybe even win resort credit while you are at it. Losing gracefully is optional.
7. Saddle Up, Maldives Style
Horse riding is probably not the first thing that comes to mind when you think of the Maldives. That is exactly why we love it.
8. Dinner Underground, Island Style
Hidden beneath the island, Barrique is home to exceptional wines, curated menus and one of the most unique dining experiences in the Maldives. Choose between multiple course gourmet tasting menus that are served surrounded by hundreds of world-renowned vintages, where our sommelier is ready to take you through a wine journey that you will never forget. Because even adventure seekers need a sophisticated evening now and then.
9. Swap Flip-Flops for Pole Position
Who says paradise cannot come with a little friendly competition? Siyam World’s electric go-karts bring speed, excitement and plenty of laughs to the island, proving once again that this is a destination designed for those who like their holidays with a side of adventure.
10. Take on the Delmare Golf Challenge
Add a competitive twist to your stay with Siyam World’s golf challenge at Shipwrecked. Guests have the chance to win resort credit while enjoying a fun and social activity set against the backdrop of the ocean. Fun fact, the gold balls are fish food.
To make the most of summer, Siyam World is offering an exclusive limited-time offer with up to 45% off best available rates, complemented by added benefits including complimentary shared seaplane transfers on selected stays, USD 150 resort credit per bedroom, and a one-time floating breakfast for longer stays. Guests can enjoy the full Premium 24-hour WOW! all-inclusive experience, with up to two children under 12 staying and dining complimentary. The offer is available for bookings until 31 August 2026, for stays until 31 October 2027. Then tell us again that the Maldives is only for doing nothing.
Hospitality
IDEAS NAMED A LEADER IN INAUGURAL IDC MARKETSCAPE FOR HOSPITALITY REVENUE MANAGEMENT SYSTEMS
IDeaS, a SAS company and a provider of AI-powered hospitality revenue management software, today announced it has been named a Leader in the IDC MarketScape: Worldwide Revenue Management Systems in Hospitality 2026 Vendor Assessment.[i]
The recognition comes as hospitality revenue management enters a new era, evolving from standalone pricing tools into integrated commercial intelligence platforms. According to the IDC MarketScape, “The hospitality revenue management system market is at a genuine inflection point. The convergence of AI maturity, platform consolidation, and expanding commercial scope is redefining what an RMS is expected to do and for whom.”
Dorothy Creamer, Senior Research Manager, Hospitality and Travel Strategies, IDC, noted “Differentiation emerges with vendors that believe genuine automation requires a rigorous forecasting foundation, not just rules that appear to run themselves.”
The IDC MarketScape further highlights IDeaS’ broader commercial capabilities, noting that “the company has built a portfolio of commercial capabilities around its core RMS, spanning business intelligence, total revenue planning, portfolio management, function space optimization, and marketing demand management.”
From Automation to Decision Intelligence
“This is a turning point for hospitality,” said Dr. Ravi Mehrotra, President, Co-Founder and Chief Scientist at IDeaS. “The industry is moving beyond surface-level automation toward decision intelligence built on rigorous forecasting science, explainable AI and connected data. Hotels don’t need more recommendations; they need confidence in every decision they make across the business. That’s the shift I believe this recognition reflects.”
Mehrotra continued, “As pressure mounts to respond faster to changing market conditions, hotels are rethinking how they connect revenue decisions with broader commercial strategy. We believe the IDC MarketScape emphasizes that the most effective systems are those that balance advanced automation with transparency and control, enabling teams to act quickly while maintaining trust in the underlying models.”
Beyond Pricing: A Broader Commercial Role
The IDC MarketScape also highlights a clear industry shift: “The hospitality technology stack has gotten thornier, with more integrations, more booking channels, and simply more data sources that are often highly siloed and fragmented.”
That shift is already accelerating. IDeaS recently reported strong adoption of its broader commercial strategy solutions, reflecting growing demand for technologies that unify revenue, marketing, sales and operational decisions into a single, coordinated approach.
And as hotel teams are increasingly tasked with making faster, more complex decisions across multiple functions, IDeaS continues to expand its capabilities to meet this need. By bringing together revenue management, business intelligence, financial planning and portfolio-level insight into a unified commercial framework, IDeaS helps organizations make more confident decisions across the business.
But as these commercial decisions become increasingly AI-driven, confidence depends not only on automation, but also on understanding how and why decisions are made.
Trust as the Foundation of AI-driven Decisions
As AI adoption accelerates, explainability has become a defining requirement for revenue management. The report highlights that revenue managers must be able to understand and defend the logic behind system-driven recommendations, reinforcing the importance of transparency alongside automation.
“AI without trust is just noise,” added Mehrotra. “The future belongs to systems that don’t just automate decisions, but make them understandable, actionable and aligned with how hotels actually operate.”
To learn more about the IDC MarketScape assessment and what it means for hospitality revenue management, download an excerpt of the paper here.
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