Hospitality

True luxury = comfort + elegance + exceptional service

Published

2 years ago

October 4, 2024

Integrator Web-Editor

Exclusive interview with Pantelis Leptos, Co-President Leptos Group of Companies

How does Leptos Calypso Hotels define luxury in the context of hospitality?

At Leptos Calypso Hotels, we define luxury not merely by the opulence of our surroundings but by the unique experiences we offer. Luxury, in our view, is about providing an environment where every detail has been meticulously curated to exceed guest expectations. It’s about personalizing every aspect of a guest’s stay, from the moment they walk through our doors to the time they leave. We believe true luxury is found in the seamless integration of comfort, elegance, and exceptional service that leaves a lasting impression.

How do you incorporate the essence of Mediterranean luxury into your hospitality offerings, and how might this appeal to discerning travelers from the UAE?

Mediterranean luxury is at the heart of everything we do at Leptos Calypso Hotels. It’s about capturing the region’s natural beauty, rich culture, and laid-back elegance. Our properties are designed to reflect the Mediterranean’s stunning landscapes, with architecture and interiors that evoke a sense of place. We use local materials, traditional craftsmanship, and regional flavors to create an authentic and immersive experience.

For travelers from the UAE, this approach resonates with their appreciation for both authenticity and refinement. The Mediterranean lifestyle is one of relaxation, indulgence, and understated sophistication, which aligns with the expectations of discerning guests from the UAE who seek not only comfort but a sense of connection to the destination.

Given your extensive experience in the hospitality industry, do you see any potential for Leptos Calypso Hotels to expand into the UAE market?

The UAE is a dynamic and growing market with a deep appreciation for luxury and hospitality. While our focus has traditionally been on the Mediterranean, we are always exploring opportunities to bring our unique approach to new markets. The UAE, with its cosmopolitan population and high standards for luxury, presents a compelling opportunity for us to extend the Leptos Calypso experience. We see potential in creating a fusion of Mediterranean and Middle Eastern elements, offering a distinct luxury experience that could appeal to both local and international travelers in the UAE.

Considering your deep appreciation for ancient Greek history and Cyprus’ rich heritage, how do you integrate cultural elements into the luxury experience at your hotels?

Cyprus has a rich cultural tapestry, and we see it as our responsibility to share this heritage with our guests. At Leptos Calypso Hotels, we integrate cultural elements into every aspect of the guest experience. This includes architecture inspired by ancient Greek and Cypriot design, art collections featuring local artists, and culinary offerings that celebrate traditional Cypriot and Greek flavors. We also offer curated experiences that allow guests to explore the history and culture of Cyprus, from guided tours of ancient sites to workshops on local crafts. By doing so, we provide our guests with a deeper connection to the destination, enriching their stay with meaningful and memorable experiences.

How do you see your leadership philosophy influencing the growth and success of Leptos Calypso Hotels?

My leadership philosophy is grounded in a commitment to excellence, innovation, and respect for our heritage. I believe in leading by example, inspiring our team to embrace these values in everything they do. At Leptos Calypso Hotels, we foster a culture of continuous improvement, where every team member is encouraged to contribute ideas and solutions. This collaborative approach has been key to our growth and success, allowing us to adapt to changing market conditions while staying true to our core principles. By nurturing talent and promoting a shared vision, I believe we can continue to elevate our brand and deliver exceptional experiences to our guests.

In an increasingly competitive market, how do you measure and maintain guest satisfaction at Leptos Calypso Hotels?

Guest satisfaction is at the core of our operations, and we take a proactive approach to ensuring it. We measure satisfaction through a combination of direct guest feedback, online reviews, and detailed surveys. This data is analyzed regularly to identify areas for improvement and to recognize what we are doing well. However, maintaining guest satisfaction goes beyond metrics. It’s about creating a culture where every team member is committed to going above and beyond for our guests. We empower our staff to anticipate needs, resolve issues swiftly, and deliver personalized service. In a competitive market, this focus on guest satisfaction is what sets us apart and ensures our guests return year after year.

Is luxury defined by price or by experience?

Luxury is unequivocally defined by experience. While price can be a factor, true luxury is about the value that guests derive from their experience. It’s about creating moments that are priceless—whether it’s a stunning view, a perfect meal, or a gesture of kindness from our staff. At Leptos Calypso Hotels, we strive to offer experiences that resonate on a deeper level, leaving our guests with memories that last a lifetime. Luxury is about how our guests feel when they stay with us, and that feeling is something that money alone cannot buy.

We also find that a select few fall in love with life on the beautiful island of Cyprus and desire a more permanent presence, which we are well-equipped to support them with through our residential development arm, Leptos Estates. As the largest and most successful developer in Cyprus we offer a wide range of prime luxury villas, apartments and houses on full-service resorts or developments that offer a wide range of amenities and excellent security in envious locations. We also have an entire team in place to support with and manage residency and visa applications for those looking to spend more time on the island or enjoy wider access across the EU.

Hospitality

MATCHA LOVERS, THIS ONE’S FOR YOU: COFFEE PLANET DROPS LIMITED-EDITION FLAVOURS

Published

11 hours ago

May 15, 2026

Integrator Web-Admin

If your current obsession is anything matcha, you’ll want to get this on your radar. Homegrown UAE brand Coffee Planet is celebrating Matcha Month with the launch of three new iced drinks, and yes, they’re as good as they sound.
Say hello to Mango Matcha, Strawberry Matcha, and Pumpkin Spice Matcha, a mix of fruity, creamy, and subtly spiced flavours designed for peak Dubai sipping. Think vibrant green layers and pastel-toned iced drinks that are made for your Instagram feed.
Known for its no-fuss approach, Coffee Planet keeps it simple while always getting it right. With prices starting from AED 29 and availability across all UAE outlets, these are easy, go-to drinks whether you’re on a mid-mall stroll or ordering online.
The catch? These limited-edition drinks are only available throughout May, so consider this your sign to try them all before they’re gone.
Available at: All UAE outlets, including JVC Circle Mall, Dubai Hills (Business Park), Dubai Hills Mall, Foundry Downtown, Etihad Plaza, Fountain Views (Dubai Mall), among others, as well as online via Careem, Keeta, Deliveroo, Noon, and Talabat.

Hospitality

WATCHHOUSE DEBUTS ITS FIRST PERMANENT UAE HOUSE AT THE ARCADES AT ABU DHABI EQUESTRIAN CLUB

Published

12 hours ago

May 15, 2026

Integrator Web-Admin

WatchHouse marks a significant milestone in its international growth with the opening of its first permanent UAE House at The Arcades at Abu Dhabi Equestrian Club, set to launch in June 2026.

Founded in London, WatchHouse has built a reputation for redefining modern coffee through a focus on quality, precision, and guest experience. Following its regional debut through a pop-up at Marsa Boulevard in Dubai, the brand now establishes a long-term presence in the capital, with further expansion planned across the UAE and wider GCC.

At the core of WatchHouse is its “Modern Coffee” philosophy is an approach that brings together expertly sourced coffee, thoughtful hospitality, and environments designed around how people naturally experience coffee in their daily lives. Every detail, from sourcing and roasting to service and space, is considered to create a consistent and elevated guest experience.

The Abu Dhabi House introduces WatchHouse’s structured coffee offering, designed to guide guests through different flavour experiences. Rituals form the foundation of the menu, designed for everyday moments and familiar comforts, featuring milk-based espresso drinks and carefully developed decaffeinated options that prioritise balance and sweetness without compromising on quality. Ventures invite guests to explore deeper and more expressive profiles through filter coffees and bolder brews, showcasing origin character and pronounced tasting notes for those seeking a more immersive experience. At the more exploratory end of the spectrum, Horizons present a curated selection of brighter, funkier cups, highlighting experimental methods and distinctive flavours, offered at a higher price point for guests looking to discover something unexpected.

For those drawn to rarity and provenance, WatchHouse also offers Rarities: limited-edition coffees that are produced in small quantities and often challenging to source. Selected for their exceptional quality and interesting stories, these coffees provide a deeper connection to origin, craft and innovation, offering guests the opportunity to experience coffee as a truly special moment, available only for a short time.

As its first permanent House in the UAE, the space reflects WatchHouse’s commitment to creating environments that balance refinement with approachability. Developed in collaboration with interior designer Deidra Hodgson and located at The Arcades within Abu Dhabi Equestrian Club, the new House takes cues from the site’s equestrian heritage, Spanish-influenced architecture. References to saddlery, traditional shading techniques, and stable detailing are subtly integrated, creating a space that feels tactile, grounded, and quietly refined.

Roland Horne, CEO and Founder of WatchHouse said: “As WatchHouse continues to evolve, each new House must earn its place; not just within a city, but within its story. Our Abu Dhabi Equestrian Club location marks an important milestone as our first permanent home in the UAE, a distinguished destination that embodies design, refinement, and community. These values align closely with our philosophy of Modern Coffee, which challenges the status quo to create experiences that are truly considered. This House has been thoughtfully designed to offer a space of calm and connection, reflecting the modern craftsmanship and welcoming spirit that define WatchHouse.”

Deidra Hodgson, Interior Designer said: “WatchHouse Equestrian Club draws on the venue’s heritage, blending Spanish-influenced architecture with equestrian design cues. Warm terracotta, rich tones and natural materials create a connection to the outdoors, while varied seating, including a rarities bar showcasing exceptional global coffees, is designed to bring people together and foster a sense of community within Abu Dhabi.”

The Abu Dhabi opening represents the next step in WatchHouse’s regional expansion, with additional locations planned in Dubai, Kuwait, and Qatar, as part of the brand’s ambition to grow to 500 Houses globally by 2036.
ENDS
Notes to Editors
For all media enquiries, contact QComms:
Serena Arnita, Account Executive: serena.a@qcomms.ae
WatchHouse@qcomms.ae

To follow WatchHouse, visit: www.watchhouse.com, @watchhouse , @watchhouse_ae

About WatchHouse
WatchHouse is a Modern Coffee business, founded by Roland Horne in a former 19th-century watch house on London’s Bermondsey Street. Since opening in 2014, it has grown House by House, now a global business with locations across central London, New York and the UAE. Rooted in the ethos of Modern Coffee, WatchHouse delivers an experience shaped by three pillars: exceptional product, considered design, and an elevated guest experience. From industry-leading specialty coffee to House-made food and architecturally driven spaces, every detail is crafted to move coffee and those who drink it forward.

About Abu Dhabi Equestrian Club
Set within the renowned Equestrian Club, a destination dedicated to lifestyle, culture, and community, the new House becomes part of a wider environment that brings together specialty retail, food and beverage, and curated programming. Designed as a place to return to, the space offers a warm and inviting setting where guests can experience WatchHouse’s meticulous approach to sourcing, roasting, and brewing coffee, alongside a sense of everyday ritual.

Hospitality

SHANGHAI ME MARKS WORLD COCKTAIL DAY WITH THE ALCHEMY,A NEW COCKTAIL COLLECTION

Published

12 hours ago

May 15, 2026

Integrator Web-Admin

Shanghai Me, the acclaimed Pan-Asian dining destination at the heart of DIFC, is marking World Cocktail Day with the launch of The Alchemy, a new cocktail collection built not around flavour profiles, but around something far more elemental.

Drawing on the five elements of Chinese philosophy, Wood, Fire, Earth, Metal, and Water, the menu takes its cue from the cyclical logic of the Chinese zodiac, in which each element aligns with its corresponding animal sign only once every sixty years. It is this rare convergence of character and energy that forms the conceptual foundation of the collection, with each cocktail functioning as an interpretation of a specific elemental force.

The result is a menu of considerable range. Some drinks are immediate and bold; others open slowly, revealing texture and progression across each sip. Fire manifests as intensity; Water as something fluid and instinctive; Earth as depth and weight; Metal as cool precision; Wood as forward momentum. Rather than using the zodiac as aesthetic decoration, the collection treats it as a structural framework, with each drink carrying a personality shaped by both its animal sign and its elemental character. In its approach, The Alchemy reflects the culinary philosophy that has defined Shanghai Me since its Dubai opening, the blending of refined Japanese technique with the bolder flavours of Chinese cuisine, reinterpreted rather than preserved. The collection is helmed by the restaurant’s bar team and developed in keeping with the broader vision of chef-preneur Izu Ani and restaurateur Evgeny Kuzin under Fundamental Hospitality. The Alchemy launches today, the 13th May, and will be available at Shanghai Me Dubai from that evening.