Tech Interviews
Airbus Strengthens Middle East Footprint with Advanced Aviation Solutions
Exclusive interview with Thibaut Faivre, Head of Sales and Program Delivery for the Middle East, Africa, and India at Airbus Public Safety and Security
As the Middle East continues to emerge as a global aviation hub, Airbus is at the forefront of transforming both regional security and airport operations. From managing massive events like the FIFA World Cup Qatar 2022 to streamlining airport turnaround processes, the company is leveraging digital innovation to address the region’s unique challenges. In this interview, we explore Airbus’s strategic presence in the Middle East and its cutting-edge solutions for modernizing airport operations, particularly through its Agnet Turnaround platform that’s revolutionizing ground handling efficiency and communication.
Could you provide us with a brief overview of Airbus’ approach and strategy in the Middle East, along with insights into the types of clients you are engaging with in the region?
The Middle East is a unique region where the geopolitical environment is very specific, with high security challenges. The economy is also booming: we see a sizable increase in the population and the multiplication of large international events to host, which is consistent with ambitious visions such as Dubai 2040, KSA Vision 2030 or Kuwait Vision 2035 for example. There is finally a strong demand for high technology to be developed locally with the regional ecosystem of start-ups, government owned companies and universities. In addition to that, cities like Dubai and Riyadh are becoming references in terms of digitization and smart cities, with ICT and IoT systems being interconnected and providing security forces with full views of situations that require their attention. Taking all of this into account, for 40 years, Airbus has been locally developing, implementing and maintaining critical communications networks and systems for public safety organizations as well as critical industry players and enterprises. We rely on long-term partnerships with several regional players, for accessories and devices for instance, and Mobile Network Operators (MNOs) to offer end to end communications and collaboration solutions, meet as many use cases as needed and support a smooth transition from narrowband to broadband technologies. The operational deployments of our solutions as part of large events such as the Hajj (2.5m pilgrims per day), Dubai Expo 2020 (25m visitors) or FIFA World Cup Qatar 2022 (20m attendees), are part of the best examples of these collaborations.
What are the primary challenges that airports face in ensuring efficient turnaround operations, and how does Agnet Turnaround address these issues?
While the air transportation industry keeps growing, the market is facing new challenges. Handling the increasing number of passengers and air cargo alone requires even greater attention, not to mention the demanding environmental and operational standards set to the industry. To meet these new challenges, turnaround operations must be seamless, secure, and functioning in real-time. One key factor is efficient and fast communications between the airport, ground teams, control centers, and airlines. Agnet Turnaround perfectly fits the most common communications challenges at airports such as communications between different teams, security of the communications channels, lack of live information or user experience. Our solution invites all teams on the same communications and collaboration platform, allowing different groups to connect instantly with the right stakeholder and to coordinate their tasks. It also meets the highest level of security requirements that prevent compromised devices and unauthorized users from accessing the airport’s resources. In addition to that, Agnet Turnaround offers automatic group creation based on the flight number for the turnaround.
Can you elaborate on how enhanced communications and collaboration through digital tools impact the coordination among ground staff during turnaround operations?
Enhanced communications and collaboration through digital tools like Agnet Turnaround enable live monitoring for ground handling staff during turnaround operations, facilitate easy tracking of relevant tasks, and ensure that the information always reaches the correct person right away. The ability to connect instantly with relevant parties involved in specific operations significantly enhances ground efficiency. Automatic reporting reduces response time and ensures immediate contact with those assigned to managing incidents, boosting airport safety. Automated report generation, alerts, group creation, workflow status and task assignment features streamline turnaround management processes. With Agnet Turnaround, not only do ground handling teams have a secure communications and collaboration platform within easy reach but they also benefit from a workflow tool.
How does Airbus Public Safety and Security ensure the integration of Agnet Turnaround into existing airport systems, and what benefits can stakeholders expect from this integration?
Disruptions in communications practices at airports result in delays, poor passenger experiences and additional costs. Moreover, these continuing slips create a negative impression of the operators, especially during times when, for example, the importance of reducing CO2 emissions is under strict scrutiny. By integrating Agnet Turnaround into existing systems, through an evolutive list of APIs and following the Agile methodology thus enabling a quick adaptation and a short-cycle development, airport stakeholders will avoid operational, reputational, and financial damages. The different teams will no longer need to waste time pondering how to reach any of the crucial operators in the fast-paced airport environment. By eliminating all the extra steps in the communication cycle, there are clear improvements in reducing delays, taxi times, queues, and disruptions in ground operations, such as luggage and cargo handling.
Tech Interviews
NETWORKS MUST EVOLVE BEFORE AI CAN SCALE
Rohit Chowdhary, Head of Advanced Consulting Services at Nokia, sat down with The Integrator to share insights into the company’s vision for enabling the AI Supercycle. He outlined how Nokia’s end-to-end portfolio spans everything from AI-ready connectivity and energy-efficient 800G data centre networking to intelligent, self-optimising home Wi-Fi experiences powered by AI.
A key focus of the discussion was Nokia’s shift from strategic advisory to real-world execution through its dedicated Automation Excellence Practice, helping operators translate ambitious transformation roadmaps into measurable outcomes. The conversation also highlighted the growing importance of integrated, intelligent and secure networks that can support rising AI workloads, eliminate infrastructure bottlenecks and unlock tangible business value, while maintaining the highest standards of security, privacy and resilience
Could you begin by telling us about your role at Nokia and the journey that brought you here?
I lead Nokia’s Advanced Consulting Services business across Europe, the Middle East and Africa. My journey with Nokia spans nearly seventeen years, beginning at a time when consulting was largely focused on network transformation initiatives. Over the years, I have worked closely with operators around the world on transformation programmes, analytics adoption, customer experience management and digital modernization.
As the industry evolved, so did our consulting focus. Following the Nokia and Alcatel Lucent merger, we established what is today known as Advanced Consulting Services. The organization now spans several domains, including Security, Business monetization, Cloud and Technology transformation, Autonomous Networks, and Data & AI.
More recently, we launched an Automation Excellence Practice. The idea was simple. Customers often appreciated our strategic blueprints but needed practical expertise to implement them. Today, we have specialized engineers who combine telecom expertise, AI capabilities and software development skills to turn strategic visions into real automation pipelines, AI-driven workflows and production-ready use cases. Our role is to help customers move from concept to measurable business outcomes.
Nokia is often associated with connectivity, but the company is increasingly talking about AI readiness. How does Nokia’s infrastructure portfolio support this transition?
AI is creating what we describe as an AI Supercycle. It is transforming everything from data centres and cloud infrastructure to network architectures and edge computing. Supporting this shift requires a complete ecosystem rather than isolated technologies.
Nokia’s portfolio addresses this across multiple layers. On the network side, we continue to innovate in radio technologies, including AI-RAN capabilities developed alongside strategic partners such as Nvidia. We also have a strong optical networking and IP portfolio that enables the high-capacity connectivity required between data centres, edge locations and cloud environments.
One area that excites me is our innovation in data centre networking. We are introducing highly efficient coherent optical technologies and advanced switching platforms that significantly reduce infrastructure footprints while improving performance and energy efficiency. These innovations are becoming increasingly important as organizations invest in AI factories, AI grids and large-scale inference environments.
Beyond connectivity, we also provide intelligent automation layers through our Autonomous Networks platforms, enabling operators to manage complex, multi-vendor environments more efficiently and intelligently.
What are some of the biggest infrastructure bottlenecks you see operators and enterprises facing as AI adoption accelerates?
One of the biggest challenges is understanding that AI infrastructure is not just about compute power. Organizations often focus heavily on GPUs and processing capabilities, but connectivity can quickly become the limiting factor.
You can deploy the most powerful AI infrastructure available, but if the network cannot support the required data movement between racks, data centres and edge locations, performance suffers. This is where intelligent networking becomes critical.
At Nokia, we are helping customers design what we call AI-ready connectivity. This includes high-capacity optical networking, intelligent routing and the seamless interconnection of compute environments. As AI workloads become increasingly distributed, the ability to move data efficiently becomes just as important as the ability to process it.
On the consumer side, Nokia has been showcasing AI-driven Wi-Fi management capabilities. How does this improve the end-user experience?
The home network has become far more complex than it was a few years ago. Consumers expect flawless connectivity across multiple devices, applications and services.
Our AI-enabled Wi-Fi solutions continuously monitor network performance and user experience. They can identify coverage gaps, detect congestion, analyze interference patterns and even recommend or automatically implement corrective actions.
The goal is to create a self-optimizing network environment where many issues can be resolved autonomously before they impact the user. This reduces support requirements for service providers while delivering a more consistent and reliable experience for customers.
The Middle East is witnessing an unprecedented surge in data centre investments. How do you see this shaping Nokia’s opportunities in the region?
The Middle East has emerged as one of the most dynamic markets globally for AI infrastructure investments. Governments and enterprises are actively investing in sovereign AI capabilities, advanced data centres and digital ecosystems.
This creates significant opportunities, not only for Nokia but for the broader technology industry. The success of these initiatives depends on having secure, scalable and efficient connectivity between compute resources, cloud environments and end users.
Our role is to help customers build these foundations. Whether it is data centre interconnectivity, optical networking, intelligent routing or autonomous operations, Nokia’s technologies are designed to support the scale and performance requirements of AI-driven economies.
As data volumes continue to grow, security and data sovereignty are becoming increasingly important. How is Nokia addressing these concerns?
Security is deeply embedded into Nokia’s strategy and innovation roadmap. As a European technology company, trust, resilience and security have always been fundamental principles in how we design and operate our solutions.
While we continue to invest heavily in AI innovation, we are equally focused on strengthening security capabilities across our portfolio. This includes advanced network security architectures, AI-driven threat detection and preparations for future technologies such as quantum-safe networking.
We are actively engaged with industry bodies, standards organizations and ecosystem partners to help define the next generation of secure digital infrastructure. As AI becomes increasingly pervasive, security must evolve alongside it, and that is an area where Nokia continues to invest significantly.
Looking ahead, what excites you most about the future of AI-driven networks?
What excites me most is the convergence of AI, automation and connectivity. Networks are evolving from passive transport layers into intelligent platforms that can learn, adapt and optimize themselves.
The future will be defined by autonomous operations, AI-native networks and real-time decision-making at scale. Organizations that successfully combine these capabilities will unlock entirely new business models and levels of operational efficiency.
For us, the opportunity is not just about deploying technology. It is about helping customers transform the way they operate, innovate and create value in an increasingly AI-driven world.
Tech Interviews
Securing the Future of Enterprise AI: WSO2’s Middle East Strategy
Exclusive interview with Uday Shankar Kizhepat – Vice President and General Manager for ME
How is WSO2 sailing through in the region amidst the uncertainty?
The Middle East continues to be one of the most dynamic technology markets globally. While there is uncertainty in the broader geopolitical and economic environment, we see that organizations across the region remain committed to their digital transformation programs and continue to invest in the areas of API modernization, application integration, Identity and access management, data connectivity, cloud transformation and AI enablement. This is because digitization is now a business necessity rather than a discretionary investment.
For WSO2, this has translated into continued demand for solutions that help enterprises modernize systems, securely manage digital identities, integrate increasingly complex technology landscapes, and adopt AI responsibly. We are seeing particularly strong interest from government, financial services, telecommunications, and energy sectors, where organizations are focused on improving operational agility while maintaining security, compliance, and resilience.
Any new products / solutions that have been introduced for the region?
One of the most significant developments for us is our vision for the Agentic Enterprise and the introduction of WSO2’s Agentic Enterprise Fabric. Rather than treating AI as a standalone capability or bolt-on feature, we have embedded AI capabilities into the very fabric of our platform.
The Agentic Enterprise Fabric enables organizations to securely connect data, APIs, applications, identities, and AI agents across the enterprise. This creates a foundation where intelligent agents can operate with the right context, governance, and security controls while delivering measurable business outcomes.
The WSO2 Agent Manager is an open platform for the full life-cycle of enterprise grade AI agents. The WSO2 AI gateway helps in governance by monitoring the usage, applying guardrails, optimizing costs & exposing APIs as MCP tools so that AI agents can safely interact. The WSO2 agent ID helps to register, authenticate, authorize and audit AI agents as first class identities.
This approach is resonating strongly in the Middle East, where organizations are moving beyond AI experimentation and looking for scalable, enterprise-grade AI implementations that can be governed and integrated into existing business processes.
What are the key solutions that have kept WSO2 ahead of its other competitors in the region?
Our differentiation comes from helping customers address key critical challenges simultaneously: APIs, integration, identity, and AI adoption.
Our API management platform helps companies ship, govern and monetize APIs, AI and MCP across any gateway or any cloud. Our integration capabilities enable organizations to connect legacy and modern systems quickly, helping accelerate digital initiatives. Our identity and access management solutions provide the security and trust layer needed for large-scale digital services. Last but not the least, our Agentic Enterprise Fabric brings AI into the core of the enterprise architecture rather than layering it on top as an afterthought.
All of this combined with our open-source heritage, flexible deployment options, and ability to support sovereign cloud and hybrid environments, gives customers the freedom to innovate with zero lock-in. This flexibility is critical in the Middle East region, where organizations increasingly prioritize digital sovereignty, data control, and long-term technology independence.
What are your plans for the coming few months in the region?
Our commitment to the growth and development of the Middle East region remains. We have just completed registering our office in KSA which reiterates our focus on deepening our engagement with customers and partners across the GCC and wider Middle East. We are investing in helping organizations move from AI pilots to production-ready deployments, while continuing to support large-scale modernization and digital transformation initiatives.
We also plan to strengthen our partner ecosystem, expand our presence in key markets, and work more closely with organizations pursuing digital sovereignty initiatives. As governments and enterprises accelerate their AI and digital agendas, we see significant opportunities to help them build secure, connected, and intelligent digital platforms for the future.
What’s your anticipated growth for the digital / tech sector in the coming few years?
The outlook remains very positive and we are optimistic. Over the next three to five years, I believe the region will move from digital transformation to intelligent transformation, where AI becomes embedded in core business operations rather than existing as isolated applications. Organizations that successfully combine AI with strong integration, identity, governance, and data foundations will be best positioned to create sustainable competitive advantages.
This shift will create significant opportunities for technology providers, system integrators, and enterprises alike.
Tech Interviews
Securing the Future of Enterprise AI: WSO2’s Middle East Strategy
Exclusive interview with Uday Shankar Kizhepat- Vice President and General Manager for ME
How is WSO2 sailing through in the region amidst the uncertainty?
The Middle East continues to be one of the most dynamic technology markets globally. While there is uncertainty in the broader geopolitical and economic environment, we see that organizations across the region remain committed to their digital transformation programs and continue to invest in the areas of API modernization, application integration, Identity and access management, data connectivity, cloud transformation and AI enablement. This is because digitization is now a business necessity rather than a discretionary investment.
For WSO2, this has translated into continued demand for solutions that help enterprises modernize systems, securely manage digital identities, integrate increasingly complex technology landscapes, and adopt AI responsibly. We are seeing particularly strong interest from government, financial services, telecommunications, and energy sectors, where organizations are focused on improving operational agility while maintaining security, compliance, and resilience.
Any new products / solutions that have been introduced for the region?
One of the most significant developments for us is our vision for the Agentic Enterprise and the introduction of WSO2’s Agentic Enterprise Fabric. Rather than treating AI as a standalone capability or bolt-on feature, we have embedded AI capabilities into the very fabric of our platform.
The Agentic Enterprise Fabric enables organizations to securely connect data, APIs, applications, identities, and AI agents across the enterprise. This creates a foundation where intelligent agents can operate with the right context, governance, and security controls while delivering measurable business outcomes.
The WSO2 Agent Manager is an open platform for the full life-cycle of enterprise grade AI agents. The WSO2 AI gateway helps in governance by monitoring the usage, applying guardrails, optimizing costs & exposing APIs as MCP tools so that AI agents can safely interact. The WSO2 agent ID helps to register, authenticate, authorize and audit AI agents as first class identities.
This approach is resonating strongly in the Middle East, where organizations are moving beyond AI experimentation and looking for scalable, enterprise-grade AI implementations that can be governed and integrated into existing business processes.
What are the key solutions that have kept WSO2 ahead of its other competitors in the region?
Our differentiation comes from helping customers address key critical challenges simultaneously: APIs, integration, identity, and AI adoption.
Our API management platform helps companies ship, govern and monetize APIs, AI and MCP across any gateway or any cloud. Our integration capabilities enable organizations to connect legacy and modern systems quickly, helping accelerate digital initiatives. Our identity and access management solutions provide the security and trust layer needed for large-scale digital services. Last but not the least, our Agentic Enterprise Fabric brings AI into the core of the enterprise architecture rather than layering it on top as an afterthought.
All of this combined with our open-source heritage, flexible deployment options, and ability to support sovereign cloud and hybrid environments, gives customers the freedom to innovate with zero lock-in. This flexibility is critical in the Middle East region, where organizations increasingly prioritize digital sovereignty, data control, and long-term technology independence.
What are your plans for the coming few months in the region?
Our commitment to the growth and development of the Middle East region remains. We have just completed registering our office in KSA which reiterates our focus on deepening our engagement with customers and partners across the GCC and wider Middle East. We are investing in helping organizations move from AI pilots to production-ready deployments, while continuing to support large-scale modernization and digital transformation initiatives.
We also plan to strengthen our partner ecosystem, expand our presence in key markets, and work more closely with organizations pursuing digital sovereignty initiatives. As governments and enterprises accelerate their AI and digital agendas, we see significant opportunities to help them build secure, connected, and intelligent digital platforms for the future.
What’s your anticipated growth for the digital / tech sector in the coming few years?
The outlook remains very positive and we are optimistic. Over the next three to five years, I believe the region will move from digital transformation to intelligent transformation, where AI becomes embedded in core business operations rather than existing as isolated applications. Organizations that successfully combine AI with strong integration, identity, governance, and data foundations will be best positioned to create sustainable competitive advantages.
This shift will create significant opportunities for technology providers, system integrators, and enterprises alike.
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