Tech Interviews

RISING TO THE OCCASION

Published

9 years ago

June 11, 2015

admin

Updated : September 8, 2013 0:0 ,Dubai
By Editor

Describe Gemalto’s operations in the regionWithout even knowing it, almost all of use Gemalto services on a daily basis, the company being a global leader in secure access solutions. Hsin Hau Hanna, VP, Global Marketing Communications discusses how Gemalto is helping secure our increasingly mobile future

We are a leader in digital security solutions; a lot of that has to do with solutions that run over the servers and that in turn leverage secure personal devices that are there to protect the accessees. It’s different from the usual anti-virus where you are protecting the perimeter of the network. Our solutions are creating the right authenticated access for communications, payment, data access or for physical access of some kind. Basically, our solutions are for creating some kind of authenticated user access. For instance in the region we are doing Electronic Identity Cards, and the systems behind it to manage e-Government services to make sure that people can be properly authenticated and they can maintain their privacy to protect them as well. We also work with mobile service providers that cover 75% of consumers in the region. We also worked with about 30 banks in the region when they migrated to chip cards and now we work with some of the biggest banks in the region including Emirates NBD, Barclays, Standard Chartered and many more.

Discuss some of your solutions in banking and card payments

For banks, we provide them various server services and payment cards so their end customers can have peace of mind as they enjoy the payment services or e-banking and make sure that all the back-end services are well taken care as well. We have many types of solutions in mobile communication; from helping mobile providers send out marketing campaigns to telephones; to setting up mobile payments or for people to use their mobile payments; to enabling people use their smartphones to pay for transport.

We are working with Emirates NBD for their Go4it card, a multi-application card that allows customers to use in in Dubai’s metro system as we all as traditional shopping thus creating more convenience for users in having a single card to use for several different functions. For banks the key is “Top-of-Wallet”, in that whatever you can do, be it an innovative service or marketing; you do what you can do to help consumers have an affiliation with your products that help you push your products better.

What in your opinion sets Gemalto apart from the competition?

What we strive to do is provide a range of security solutions that are convenient to use. Many times security and convenience may seem incompatible with each other. Security applications sometimes means adding layers on top of one another making it very difficult for customers. So we always think of how to make things easy the end result being solutions such as Near Field Communication (NFC). It’s very easy to create consumer friction with people deciding to stop using your services. In the workplace, if you make life too difficult for employees to access the emails or the company account, they may not use it or try for ways around it.

Discuss your solutions for mobile payments and the security protocols around it

People are concerned with the security implications of putting a bank account in a smart phone that is as safe as your own bank card. Gemalto can take your bank credentials and put them in a phone, store it in a tamper-proof place, in this case a sim card and the leverage your payment account and enable you activate it, deactivate it, download it and so on. Within those secure devices, there’s not only secure OS that enable you to run the application, but the one thing that Gemalto has been doing very well is that we have been miniaturizing applications to allow access over smartphones as many of us do not have the luxury to desktops and laptops. The embedded software sitting on those devices is the one doing the authentication.

How can an organization that takes Gemalto as a vendor be able to protect itself from the rising cases of hacking and other security breaches

All organizations need to be able to protect their IT assets; make sure that the right people with the right access have the right credentials. For banks, the database that holds customer information is the most sensitive of all. So you have to be sure that you have all the right security policies and the technology framework around it. The best way is to have a multi-channel and holistic way of looking at all these aspects. It does not take just one breakthrough to compromise the whole system. There are many ways this can be done-you can protect consumers from the back end to make sure their data is not leaked; you can upgrade technology to make sure you are using the latest technology whether they are making card payments, online payments and so on.

If you have high value customers like enterprise customers like company CEOs, make sure you give them two-factor authentication for them whenever they do e-banking so that they are not just logging using their passwords which are inherently insecure. A bank should offer them a secondary factor such as a one-time password or a secure token to verify who they are. For people who are high value risk, it’s not too much of a hassle to have them have extra security. And that is one thing Gemalto has always advocated with our customers for them to take a layered approach to security. Consider who’s a high value risk and then take a segmented approach to security-basic level of security, increased levels of security, or two-factored authentication because if you put the same level of security for everyone, either you are not addressing everyone sufficiently, you are not investing adequately or you are over-investing as some people do not want to use excessive technology.

With a lot other services being offered on the cloud, is this an area you are focusing on?

We are offering a lot of services over the cloud by using our data centres for things like activating payment for mobile phones from our secure data centres. A lot of our services do not need to be heavily installed in the company’s servers. Mobile payment is a very good example with TSM (Trusted Service Management) where we can for instance take a metro ticket and put it in a smartphone. We can do the same for authentication. If a company wants to authenticate the credentials of their employees, the traditional way was to put a big server on the back-end but now we have customers asking us to help do the authentication on their behalf through our servers and then give their employees the access.

Discuss a specific solution for clients over the cloud

A lot of the small service providers do not have the means to install their own servers especially so they rely on hosted services. SensorLogic, now part of Gemalto is a SaaS, runs over the cloud which customers can use to monitor several applications. An example would be small scale healthcare provider. Healthcare provision is typically much localised and niche and the providers do not have the scale to go global sometimes for regulatory reasons. In that situation, it’s very compelling for them to have a cloud service where they can monitor without the expense of putting up a server. They can use our cloud services to run their M2M monitoring and track their patients. This is a very important area because most of the time you are dealing with very sensitive data in healthcare, not just in the personal health records themselves, but also the billing aspect of it. We have to ensure that this health data is well protected. This is where Gemalto excels bringing services that are not only easy to use but they’ve also got the Gemalto security features as well.

What’s the future of secure access in the region from Gemalto’s perspective?

It’s only the beginning for digital security; this is only the beginning. Millions of people still do not have electronic IDs or passports. eGovernment services are just starting while cell phones are only becoming powerful now. The world is only moving in one direction-more digital interaction. And when you go digital, not only do you have to authenticate people well, you got to be able to protect transactions well and you also have to protect their privacy well. Security is the functional mirror image of what’s really at stake. What’s at stake is that people trust your service a lot-consumers are fickle, if they don’t trust your service, they won’t use it.

Describe Gemalto’s operations in the region

Discuss some of your solutions in banking and card payments

What in your opinion sets Gemalto apart from the competition?

Discuss your solutions for mobile payments and the security protocols around it

How can an organization that takes Gemalto as a vendor be able to protect itself from the rising cases of hacking and other security breaches

With a lot other services being offered on the cloud, is this an area you are focusing on?

Discuss a specific solution for clients over the cloud

What’s the future of secure access in the region from Gemalto’s perspective?

Tech Interviews

Transforming Architectural Design: Lifesize Plans’ Augmented Reality Journey

Published

1 month ago

May 31, 2024

Integrator Web-Editor

Integrator Media had an exclusive interview with Georges Calas, CEO of Lifesize Plans Dubai. The Q&A delves into Lifesize Plans Dubai’s innovative approach to architectural and construction planning through the integration of augmented reality (AR) technology. It explores how Lifesize Plans uses advanced projection technology to showcase building floorplans in a true 1:1 scale, allowing clients to visualize their projects with unprecedented realism.

Could you explain Lifesize Plans’ approach to integrating augmented reality with traditional architectural and construction planning? How did this idea originate?

Lifesize Plans Dubai, headquartered in Australia, offers a unique service of projecting building floorplans in a true 1:1 scale using advanced integrated projection technology, allowing clients to walkthrough floorplans in real size before construction begins. Additionally, Lifesize Plans leverages augmented reality to further enhance clients’ visualization of their projects.

Lifesize Plans’ approach to integrating augmented reality with traditional architectural and construction planning is both innovative and practical, offering clients a collaborative space where they can actively participate in the pre-construction planning process. It goes beyond conventional floorplans, offering clients a comprehensive visualization of their projects through AR, including interior and external landscaped areas, providing clients a clear understanding of how their project will look like upon completion.

Lifesize Plans introduced AR as an additional advantageous tool aimed at streamlining the pre-construction process. Traditional architectural and construction planning methods often encounter limitations, particularly in effectively conveying the spatial experience through 2D drawings and static renderings, which can result in client misunderstandings. Hence, the integration of advanced technology and AR into the pre-construction phase benefits all parties involved, facilitates clear communication and ensures successful execution of projects.

How has the introduction of AR technology transformed the client consultation process at Lifesize Plans?

Integrating AR has significantly transformed the client consultation process at Lifesize Plans Dubai. Some benefits include:

Enhanced Visualization: AR allows clients to visualize their project in a more immersive and realistic manner. Instead of relying on 2D drawings or static renderings, clients can clearly visualize a virtual representation of their future space.

Real Time Changes and Improved Communication: AR facilitates live adjustments to floorplans during pre-construction. This level of interactivity enables clients to experiment different designs and observe the outcomes of their decisions, also fostering streamlined communication between clients and professionals.

Time and Cost Efficient: By visualizing and adjusting floorplans in real-time, clients can swiftly identify risks and minimize costly revisions during construction. This streamlined process facilitates quick decision-making, ultimately saving both time and money.

What are some of the major technical challenges you’ve faced while developing and implementing these AR services?

Incorporating advance technology including AR into diverse processes poses several technical challenges, including the following:

Companies must consider the financial constraints associated with developing and deploying AR solutions. Customizing AR apps can range from a few thousand dollars to six figures, depending on complexity and features.
Companies often worry about skill/technological gaps and may lack expertise in AR development, use-cases, and maintenance. Bridging these gaps requires proper training and upskilling of the workforce.
Allocating financial and human resources to AR implementation is challenging. Organizations must balance competing priorities to ensure AR projects receive adequate attention.
Convincing top management to invest in AR technology can be difficult. Demonstrating clear benefits and ROI is essential to gain buy-in from decision-makers.
As AR services become more widespread, privacy and safety issues arise. Companies must address cybersecurity threats and comply with regulations to protect user data and maintain trust.
Some stakeholders may have misconceptions about AR, leading to resistance or hesitation. Educating executives and users about the potential benefits of AR is crucial.

In what ways do you believe Lifesize Plans’ technology sets it apart from other companies in the architectural and interior design industry?

Lifesize Plans Dubai’s advanced technology is an effective tool in the architecture, interior design and construction industry, standing out as a unique concept for various reasons.

The technology allows individuals to walkthrough future projects before construction begins in a true 1:1 scale, providing a level of realism and spatial understanding that traditional 2D renderings often lack. Lifesize Plans’ AR services also provide detailed, immersive visualization, further allowing clients to engage with their projects.
Clients can make live changes to floorplans during pre-construction to see immediate effects of their choices, facilitating quick decision-making to align with their vision.
Lifesize Plans enhances virtual projections by integrating faux furniture and props to, allowing clients to interact with and experience the layout and functionality of the space, while also savings costs for real estate developers by eliminating the need to invest in showcases villas, apartments, etc.

As the CEO overseeing operations at Lifesize Plans, what have been your biggest learnings from integrating such advanced technology into everyday business processes?

Lifesize Plans’ integration of cutting-edge technologies has not only enhanced business processes but also revolutionized the interaction between clients and professionals revolving around architectural and interior designs. The combination of immersive experiences, collaboration, and efficiency has been a game-changer for the company but also sets new standards within the industry. Here are some of my learnings:

Using advanced technologies has transformed client engagement and collaboration as it allows clients to explore future spaces in detail and visualize them before it is built.
Integrating advanced technologies is both time and cost efficient, streamlining designs and planning phases.
Advanced technology enables stakeholders to make quick, improved, and realistic decisions. Whether it’s choosing finishes, evaluating spatial layout, or assessing overall aesthetics, having a tangible representation helps clients and professionals alike, contributing to successful project outcomes.

News

Harnessing AI for Cyber Defense & Redefining Cybersecurity’s Next Frontier

Published

1 month ago

May 29, 2024

Integrator Web-Editor

In the interview with Dr. Ahmed Rubaie, Chief Executive Officer at Anomali, he discusses with the Integrator Anomali’s expansion strategy in the Middle East, latest innovation, and cybersecurity challenges that come their way.

Can you give us an overview of Anomali’s background, its journey, and the key activities it’s been involved in?

Anomali has been an innovator in the cybersecurity domain for over 10 years. Centered around an omnipresent and intelligent Anomali Copilot that automates important tasks and seamlessly reports to management in seconds, Anomali’s first-in-class offering of a comprehensive AI-powered Security Operations Platform that includes SIEM, SOAR, UEBA, TIP, and ETL capabilities is a natural evolution from its earliest days. Combining the expertise of its President, Hugh Njemanze, the inventor of SIEM, and its market-leading position providing the world’s largest threat repository – Anomali has driven advancements including fully embedding cybersecurity-tuned large language models across an integrated cloud-native platform that doesn’t require an external data lake, leading to scalability and performance unmatched by more traditional players.

Utilizing natural language to address threats not only dramatically increases our customers’ ability to address security risks in a timely fashion, but also helps retain key security talent. All of this is critical as cybersecurity threat is evolving every day, and Anomali is a key partner in revolutionizing security management for customers – recently unveiling its Leading AI-Powered Security Operations Platform that is modernizing security operations.

How has Anomali transformed security operations for major enterprise clients worldwide, and what sets its approach apart?

Anomali is helping some of the largest enterprise customers in the world by consolidating and replacing their full stack of legacy cybersecurity technology. Anomali recently helped a global financial institution install Anomali Copilot and replace its legacy visibility tool set (ETL, SIEM, etc.) with a cloud-native Security Analytics solution while reducing cost from ~$10M to ~$5M per annum. Together with progressive global customers, Anomali is revolutionizing a different way of managing security while helping better retain key security talent.

Could you elaborate on Anomali’s expansion strategy in the Middle East, particularly its efforts in the UAE and KSA?

With the UAE’s and KSA’s geopolitical significance and swift digital transformation, there’s an urgent need for advanced security measures in these regions. Anomali’s continued investment in Saudi Arabia and the UAE is a proactive step towards fortifying critical infrastructure, businesses, and individuals against escalating cybersecurity risks. Given Anomali’s cloud-native DNA, the company is well-positioned to help customers throughout this region in their cloud migration journeys and plans to invest accordingly.

What can you tell us about Anomali’s latest innovation in security analytics solutions, and how does it aim to address current cybersecurity challenges?

Anomali’s recently launched Security Operations Platform has modernized and consolidated the delivery of legacy Security Analytics solutions, including ETL, SIEM, XDR, SOAR, and TIP into one integrated solution at a fraction of the cost. The platform enables CIOs and CISOs to achieve actioned visibility while reducing security incidents and event data storage costs. As the threat continues to evolve rapidly, Anomali has also introduced a production-level AI capability into its solution, Anomali Copilot, which automates and frees up more than 50% of security analysts’ day – delivering more meaningful productivity to help build and retain better talent, while significantly accelerating performance on searches (petabytes of data in minutes).

Looking ahead, what technological trends do you anticipate in the next decade, and how does Anomali plan to equip organizations to safeguard their businesses effectively amidst these changes?

AI and machine learning will continue to play an expanding role in both cyber-attacks and threat detection/visibility. While cybercriminals are increasingly leveraging AI to carry out advanced attacks on networks and individuals, organizations will be employing AI tools in lockstep to transform threat detection and response. Anomali will continue to evolve alongside threat, providing the most advanced AI-powered solutions to transform visibility and detect and remediate threats faster.

Cover Story

D-Link’s Approach to Next-Gen Networking Solutions

Published

1 month ago

May 28, 2024

Integrator Web-Editor

The Integrator recently interviewed Sakkeer Hussain, Director- Sales & Marketing Middle East & Africa, D-Link.

Sakkeer discussed how D-Link uses cloud technologies to improve their products across different categories. He emphasized the benefits of cloud technology for D-Link products: convenience, security, scalability, and improved user experience.

Could you provide us with insights into how D-Link incorporates cloud technologies into its product portfolio, particularly with cloud routers, cameras, and managed access points?

At D-Link, we integrate cloud technologies into various aspects of our product portfolio, to offer users remote access, manageability, and enhanced functionality.

D-Link cloud routers can be configured and managed remotely through a web interface or mobile app. This allows users to monitor their network status, adjust settings, and troubleshoot issues from anywhere with an internet connection. Some of these routers offer cloud-based security features like intrusion detection and prevention systems. These systems can help identify and block potential security threats on the network. We also have cloud-based parental controls, allowing users to manage internet access for their children by filtering websites, scheduling internet access times, and blocking specific applications.

When it comes to our cloud cameras, users can view live footage and recordings remotely through a mobile app or web interface. This enables users to keep an eye on their homes or businesses from anywhere. Cloud-based motion detection allows cameras to send alerts to users’ smartphones or emails whenever motion is detected. This can help monitor potential security breaches. Some D-Link cloud cameras offer cloud storage for video recordings. This eliminates local storage devices and allows users to access recordings anytime, anywhere.

As you might be aware, we offer cloud-based management platforms for our managed access points. These platforms allow network administrators to remotely configure, monitor, and troubleshoot multiple access points from a single location.

By incorporating cloud technologies, we aim to provide users with a more convenient, secure, and scalable networking experience, which we have successfully done to date.

How do you foresee cloud-managed networks shaping the future for businesses, and what role does D-Link play in driving innovation in this space?

Cloud-managed networks are poised to revolutionize business networking, and D-Link is well-positioned to be a key player in this transformation.

Imagine juggling a bunch of Wi-Fi routers at different offices – that’s what managing networks can feel like for businesses without a big IT team. Cloud-based platforms are like magic wands for these situations. They also help save manpower. Instead of wrestling with each router individually, you can log into one simple dashboard from anywhere. This lets you see everything that’s going on at all your offices, fix any issues that pop up, and keep your network running smoothly – all without needing a team of tech experts. It’s a real time-saver. Cloud-managed networks can also offer advanced security features like threat detection and automated updates, keeping business networks safer. Thanks to the cloud’s scalability feature, businesses can easily add or remove devices to their network as needed. So for sure, it is going to shape the future of a digital-first environment.

D-Link is already driving many innovations in this space. We introduced Nuclias range of solutions back when it was critical for organizations to have such a solution for business continuity. We focus on developing interconnectivity and user-friendly cloud management platforms that are intuitive and easy for even non-technical users to navigate. We also ensure to integration of advanced cybersecurity into our managed networking solutions.

Can you give us an overview of the features and functionalities of D-Link’s newest product, the AQUILA PRO AI M60 AX6000 Smart Mesh Wi-Fi 6 system?

The D-Link AQUILA PRO AI M60 AX6000 Smart Mesh Wi-Fi 6 system is a feature-rich offering designed to deliver high-speed, reliable Wi-Fi coverage throughout your home. With its AI-powered optimization, mesh networking capabilities, and robust security features, the M60 aims to provide a future-proof networking solution for demanding households.

Some highlights of the product are as follows –

· The M60 boasts AX6000 dual-band Wi-Fi 6 technology, delivering speeds of up to 6 Gbps. This translates to blazing-fast internet for smooth streaming, lag-free gaming, and efficient handling of multiple connected devices.

· The M60 utilizes a powerful antenna design coupled with AI technology to provide comprehensive 360-degree Wi-Fi coverage throughout your home. This eliminates frustrating dead zones and ensures a seamless connection wherever you are.

· The M60 functions as a standalone router, but it also has built-in mesh capabilities. This allows you to add additional AQUILA PRO AI routers or extenders to your network in the future, creating a mesh system for even larger homes.

· The M60 leverages AI to automatically scan and select the best channels with minimal interference, optimizing your Wi-Fi performance.

· The AI tech also enables self-healing mesh capabilities, ensuring your network automatically recovers from any minor disruptions.

· The M60 offers advanced Quality of Service (QoS) with AI-powered network prioritization. This allows you to prioritize bandwidth for specific devices or activities, ensuring smooth operation for critical tasks like video conferencing.

· The M60 comes with built-in security features like WPA3 encryption to help safeguard your home network. Additionally, it offers premium parental controls to manage internet access for your children.

· The M60 is designed for user-friendly setup and management through the intuitive AQUILA PRO AI app. This app guides you through the installation process and allows you to monitor your network performance.

How does D-Link view environmentally friendly technologies and the associated costs involved in designing products aimed at reducing carbon footprint and conserving energy?

We think it is critical to have sustainability at the heart of everything we do.

We take pride in our ‘Green Technology’ agenda, which we introduced for our channel partners and end-user customers in the region. Thirteen years ago, D-Link was the first to introduce the industry’s first ‘Green Ethernet’ technology with a series of environmentally friendly small office, home office (SOHO) Gigabit switches that decrease energy costs by reducing power consumption without sacrificing operational performance and functionality. D-Link has continued this ethos and today, we continue to develop green networking technology, which allows our products to reduce power consumption drastically.

AI can play a key role in enabling us to create environmentally friendly technologies that are cost-effective and user-friendly, without compromising on the design and quality.

Could you share some insights from the recent Distributor Meet 2024 hosted by D-Link Middle East & Africa in Bali, Indonesia?

D-Link’s regional distributor meet was a memorable experience, it was all about saluting collaboration and recognizing the incredible partnerships we have built over the years. The event brought together our top distributors from across the Middle East and Africa. We recognized the outstanding achievements and contributions of these distributors to D-Link’s success. Additionally, D-Link’s senior management presented insightful information on current market trends and shared their strategic roadmap for the future. The event was also a platform for our distributors to share valuable feedback with us on market challenges, customer preferences, and areas for improvement in D-Link’s products and services. We also had several team-building and networking sessions.

How does D-Link plan to maintain and strengthen its partnerships with distributors and stakeholders in the Middle East & Africa region moving forward?

At D-Link, we ensure our partners know we are there for them. For any successful collaboration – communication, shared vision, clear goals, and passion are important and this is what we share with our distributors and partners. We will continue to host regular meets and training workshops, develop strong partner programs and incentives, and provide unwavering support to foster enhanced collaborations. We look forward to continuing to inspire and empower D-Link’s network of distributors and channel partners to thrive in today’s competitive market.