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Senior Regional Manager at networking vendor DrayTek Joseph Tsai discusses the firm’s MEA vision
Please discuss your participation in the In Search of a Champion (ISoaC) training event in particular and your regular training programmes in general
Our participation in the ISoaC event was to update the market on the latest DrayTek technologies and products. We also wanted to see how sales staff could learn about our products. Our previous focus was on the SI segment and we are realizing that the resale market would be an important market for us. With this event we have found the staff, although in sales, possess the basic technology background and understand what we are talking about.
We carry out regular training events all over the world with our partners in their locales to introduce and provide market training for partners and customers. DrayTek also holds an annual distributor re-union event in Taiwan where we invite all the distributors to our headquarters to experience our products first hand while also getting product updates through training and meetings. In return, we get to receive feedback directly from the market so we can improve our new product plans.
Discuss your partnership with DVCOM
We have been working with DVCOM for the last six years. We began with basic partnership development-finding the right resale partners, the right target and the right channels. At that time, the market was very challenging for us due to price wars and having partners who were basically box movers without broadcasting the benefits of our products to users. But our recent experience with DVCOM has changed all that. We saw a change in our experience because the people at DVCOM want to learn about the benefits and the value and the services they can deliver to partners. We have thus seen things turn around for us. We believe in the partnership we have with DVCOM.
We undertake a lot of initiatives with them such as technical support and training, allowing our SI partners stay connected with the latest technology from DrayTek; after sales service, technical support product offering, as well as attend trade shows either by DVCOM or co-sponsored events. With business growing, we expect to see different channels coming up. This will lead to more focus on the product, strategy and product portfolio and especially in channel management.
How important is the Middle East market to DrayTek?
The Middle East market is contributing more and more to our bottom line. Our focus has been with the SI segment that in turn provides our solutions to SMBs. In the last two years especially, our business development in the Middle East has only gotten better. We expect to double what we had last year and rise even higher in coming years.
What are some of the key DrayTek products and features attracting the regional consumer?
Our most popular product in the Middle East market is the 2830 router model mainly focused on system integrators who have come to realize the value that comes with our products and technology. Before, many of them were only concerned with just getting the lowest-priced product out there. But they are now aware of the value and DrayTek’s reputation and that is why more and more customers are choosing the brand. In comparison with our competitors, we are adding premium features to our networking products without complicated license fees. An example is the free traffic analyser utility that comes with our routers. This is for customers who want to monitor their internet traffic without any extra charges or license fees. We also offer VPN, load balancing, content filtering, all for free. All this can be accessed and managed through an easy-to-use interface. We are an engineering-oriented company. We own the fundamental capabilities for engaging in product development with up to 40% of our staff members being engineers
Discuss how you are able to stay competitive in a fast-evolving Middle East market
For one, we try to localize our products and solutions because market conditions are different. For instance, provision of internet infrastructure varies widely across various countries in the region so we have to adopt different product strategy for different areas. With a more developed internet infrastructure in the UAE for example, there’s more demand for broadband routers. We also keep pace with all the technology advancements in the networking industry including the latest AC protocols. We then add more features to our devices such as management features for wireless and access points. Word of mouth has been also very crucial in the growth of our business in the region. People who have used DrayTek have found features that they find very useful and passed the information around.
The Taiwan Excellence label is very prominent in your marketing campaigns. Discuss the certification and what it entails for DrayTek
The Taiwan Excellence programme is run by the Government of Taiwan to encourage innovation among Taiwanese based firms. As part of the submission to get the award, we have had to prove our quality and the reliability of our products. 2013 is the 4th year we submitted for the Taiwan Excellence accreditation and most of our products have been awarded with the honour. During GITEX, Taiwan Excellence will have its own pavilion where they will showcase more brands that carry the tag, among them DrayTek products.
Home Integrator
Reflex Angelo Joins MERED’s Dubai Project to deliver a full Pininfarina experience

MERED, the award-winning international real estate developer, has partnered with Reflex Angelo, the global Italian luxury furniture brand, to provide Pininfarina branded furniture able to enhance the one of a kind living experience at ICONIC Residences Design by Pininfarina, the developer’s flagship project in Dubai. This collaboration marks Reflex Angelo’s debut partnership with a real estate developer in the UAE.
Apartments in ICONIC Residences will feature custom-design built-in furniture by Pininfarina. As part of collaboration with Reflex, residents will have the option to complete their homes with a Pininfarina furniture premium collection, enjoying exclusive perks and benefits that bring the full Italian experience throughout their living space. Located in Dubai Internet City, the 290-metre tower will be the tallest in the area, offering 310 luxury apartments with sea views and convenient access to hotspots like Palm Jumeirah and Dubai Marina.
Reflex Angelo and Pininfarina have been collaborating since 1997, delivering masterpieces such as the Vela Armchair and the Orizzonte collection, a modular seating system that balances form and function. This long-standing relationship ensures that the optional furniture offered at ICONIC Residences reflects the same design language as the apartments themselves, creating a cohesive look throughout the home.
Michael Belton, CEO of MERED, commented: “Our partnership with Reflex Angelo is part of our goal to deliver genuine quality and design consistency and full Pininfarina experience at ICONIC Residences. We want to ensure that residents experience a fully integrated premium home, from structure to interior. As Dubai’s elite lifestyle sets new benchmarks for global luxury, our project reflects both the city’s ambition and the expectations of a global, design-conscious audience.”
Luciano Lucatello, Chairman of Reflex Angelo added: “This project stands out in our global portfolio, not only as our first collaboration with a real estate developer, but also because of the shared commitment to design integrity and material quality. Working alongside Pininfarina and MERED gives us a meaningful platform to bring our Italian craftsmanship into a market that values sophistication.”
Dubai’s luxury property market is set to outpace all others in price growth in 2025. A recent Knight Frank survey found that 69 percent of high-net-worth individuals are interested in purchasing a branded residence in Dubai, underlining strong demand for projects associated with established design and architectural firms. At the same time, the UAE’s residential market is on track to exceed $400 billion in 2025, reflecting sustained investment in high-end, design-driven developments.
As MERED expands its footprint in the Middle East, the company remains focused on delivering projects that reflect international design standards and long-term impact.
Hospitality
Moscow Travel GCC: Why UAE & Gulf Tourists Are Choosing Moscow

Moscow travel GCC is growing rapidly, as more tourists from the UAE and Gulf countries discover the city’s unique blend of history, culture, and modern attractions. In this exclusive Q&A, Regina Gleim, Head of the International Cooperation Division of the Moscow City Tourism Committee, shares insights with Hospitality Integrator on why Moscow is becoming a top destination for Middle Eastern travelers.
1. Growth in GCC Tourism to Moscow
Q: How has Moscow experienced growth in tourist inflow from the UAE and GCC in recent years?
Over the past few years, Moscow has seen consistent growth in inbound tourism from the Gulf region. In fact, in 2024 alone, the city welcomed 337,400 visitors from the Middle East — a 1.4-fold increase compared to the previous year. Notably, the UAE is among our fastest-growing markets, with arrivals rising from 18,200 in 2019 to over 62,100 in 2024.
This upward trend is no coincidence. It is supported by improved air connectivity, simplified entry procedures, and tailored travel experiences. Moreover, satisfaction levels are high, with Middle Eastern visitors giving Moscow an average rating of 8.2 out of 10, according to our research. Clearly, we are moving in the right direction when it comes to accessibility, comfort, and hospitality.
2. Why GCC Travelers Should Visit Moscow
Q: Why should travellers from the UAE and GCC consider Moscow as their next holiday destination?
Moscow offers a compelling mix of centuries-old landmarks and modern flair. For example, Red Square, the Kremlin, the Bolshoi Theatre, and the Tretyakov Gallery are iconic sites that continue to attract Emirati and GCC visitors.
In addition, families enjoy attractions such as Dream Island Park, the Moscow Zoo, and the Central Children’s Store. Meanwhile, art lovers are increasingly drawn to the GES-2 House of Culture and the Museum of Russian Impressionism. Furthermore, Moscow City, with its skyscrapers and luxury shopping, provides a distinctly contemporary experience. Additionally, green urban spaces like Zaryadye Park and VDNH showcase ecological design and interactive museums.
Ultimately, the diversity of experiences — whether it’s exploring historic estates, cruising along the Moskva River, or enjoying panoramic views from Europe’s tallest Ferris wheel — makes Moscow a destination that appeals to all ages and travel styles.
3. Initiatives for Middle Eastern Tourists
Q: What initiatives has Moscow introduced to cater to Middle Eastern tourists?
To better serve Middle Eastern visitors, we’ve launched several targeted initiatives. These include regional marketing campaigns, strategic partnerships with tour operators, and active participation in key travel industry events.
For instance, in 2024, we hosted UAE Culture Days in Moscow, which welcomed more than 300,000 attendees and celebrated cultural exchange. Additionally, we developed the Muslim-Friendly Guide to Moscow, offering information on halal restaurants, prayer facilities, and cultural points of interest.
Moreover, five major tourist centres across the city now assist in Arabic and English. Over 100 certified guides are available in multiple languages. We also introduced a Welcome Pack for Middle Eastern guests, featuring discounts on accommodation, wellness, restaurants, and local experiences.
Thanks to the Discover Moscow portal and our official Snapchat account, visitors can easily access up-to-date tips and recommendations in both English and Arabic. As a result, planning a trip to Moscow has never been more convenient for GCC travelers.
4. Family-Friendly Experiences in Moscow
Q: How does Moscow cater to family experiences?
Moscow is increasingly recognized as a family-oriented destination. The city offers a wide variety of experiences for all ages — from nature-filled eco-parks and green boulevards to aquaparks, interactive museums, and amusement parks like Dream Island.
One of the highlights is the ‘Summer in Moscow’ festival. Designed with families in mind, it includes open-air theatre, live music, creative workshops, and cultural markets. These events are held in parks, estates, and central boulevards, encouraging families to explore the city together in a festive atmosphere. Best of all, most events are free and open to everyone — from Muscovites to international guests.
Consequently, with its safe infrastructure, welcoming hospitality, and child-friendly programming, Moscow continues to position itself as a top choice for families from the UAE and the broader GCC.
5. New Attractions in Moscow This Summe
Q: What are the newest attractions or experiences that Moscow is offering this summer season?
Summer is the perfect time to visit Moscow. From June to August, the city hosts the annual ‘Summer in Moscow’ festival, featuring over 1,000 outdoor events across parks, cultural venues, and heritage sites. Key highlights include:
- Moscow Estates Festival – Over 40 historic estates host theatrical performances and immersive heritage activities.
- Theatre Boulevard – A 92-day cultural season with more than 600 live shows across 14 open-air stages and over 3,000 performers.
- Gardens and Flowers Festival – Rare botanical installations and vibrant floral displays transform city parks and public spaces.
- Music in the Parks – Live jazz, rock, electronic, and acoustic music in iconic venues like Gorky Park and VDNH.
- Forum Moscow 2030 – A citywide forum-festival designed to immerse youth and families in the technologies, culture, and lifestyles of tomorrow’s world.
In conclusion, these seasonal events allow visitors to enjoy Moscow’s artistic and cultural energy in a refreshing and engaging environment. For those looking beyond the summer months, Moscow in winter is equally enchanting — with snow-covered streets, sparkling decorations, festive markets, and traditional seasonal events. Therefore, whether in summer or winter, Moscow is a year-round destination offering unforgettable experiences.
Tech News
RDI paradigm shifts: how governments can adapt

GCC governments are placing Research, Development, and Innovation (RDI) at the heart of national strategy. According to a new report from Boston Consulting Group and Dubai Future Foundation with the World Governments Summit, six RDI paradigm shifts now define the field. The message is clear: adapt policy and engagement, or risk falling behind.
The six RDI paradigm shifts, in plain language
1) Disciplines are blending. Borders between fields are dissolving. Biology meets materials science; data science powers food tech; wearables turn into nutrient-delivering “smart” textiles. Consequently, governments should fund cross-disciplinary teams, not single-track silos. Interdisciplinary grants, co-supervised PhDs, and national priorities that cross ministries all help.
2) AI + big data need safe “playgrounds.” AI accelerates discovery, from virtual experiments to predictive models. Big data multiplies that effect. However, questions around ownership, consent, and privacy demand guardrails. Therefore, create regulatory sandboxes. In these supervised spaces, researchers and startups can test new methods while regulators stress-test policy.
3) Synthetic intelligence is here. Human expertise now pairs with machine computation. This “synthetic talent” changes methods and speed. Accordingly, education policy must add AI literacy across STEM and beyond. Moreover, public funding should back tools that keep sensitive computation local when possible, balancing capability with control.
4) Lab-to-market must move faster—without skipping basics. Pandemic-era vaccine timelines showed what is possible when mature science meets focused translation. Even so, breakthrough speed relied on decades of fundamental research. Hence, governments should provide patient capital for early-stage work and then unlock private funding as projects mature. This cadence protects depth while rewarding delivery.
5) Impact means more than the “impact factor.” Citations matter, yet they miss real-world value. Updated scorecards should include reproducibility, adoption, jobs created, and societal benefit. Additionally, expert panels can complement metrics. When reviewers celebrate learning, not just outcomes, labs take bold shots and share negative results that move fields forward.
6) Access is widening—and narrowing. Cheap tools and open methods democratize discovery. Meanwhile, compute-heavy AI stacks concentrate power. To keep the door open, governments can fund national computing, bridge academy-industry gaps, and build open data repositories. In parallel, incentives for private knowledge-sharing will broaden participation.
Voices from the ecosystem


Leaders across Dubai echo the urgency. Maya ElHachem of BCG underscores how AI and big data double research productivity and compress timelines in areas like drug development. Khalifa AlQama of Dubai Future Labs stresses talent, patient capital, and pro-innovation environments. Similarly, BCG’s Anna Flynn points to a future shaped by “synthetic talent,” where students treat AI as a research partner, not just a subject.

What can governments do next?
Set cross-cutting priorities. Pick missions that require collaboration—food security, resilient health, and sustainable industry. Then align budgets, grants, and procurement around those missions.
Fund the full pipeline. Back curiosity-driven research; support validation; scale pilots through sandboxes; use demand-side tools like challenge prizes and advance market commitments.
Equip the workforce. Update curricula with AI, data governance, and reproducibility. Additionally, reward faculty who co-create with industry while keeping open-science principles.
Invest in shared infrastructure. Provide secure compute, trusted data spaces, and testbeds for cities, factories, and logistics. Consequently, startups and labs build faster with lower cost.
Measure what matters. Report on translation speed, startup formation, public-private projects, and social impact. Publish the lessons. Improve the scorecard each year.
Dubai’s momentum
Dubai has already moved. The Dubai Research, Development, and Innovation Program advances a knowledge-based economy through grants, sandboxes, and targeted fields such as health, cognitive cities, AI, and robotics. As these programs scale, more founders and labs will find a predictable path from idea to impact.
Bottom line
The world’s innovation map is shifting. Governments that embrace these RDI paradigm shifts—and act with focus—will build ecosystems that prove resilient, ethical, and fast. With clear missions, practical sandboxes, AI-ready talent, and fair access to tools, the region can turn research into lasting value for society and the economy.
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