Connect with us

News

mCarbon, mobile airtime credit solutions provider, chooses Dubai as Middle East hub

Published

on

mCarbon, India’ leading mobile technology service provider and arguably the largest supplier of airtime advance and credit in the world, has chosen Dubai as its Middle Eastern headquarters. With 8 million transactions a day, the product touches almost 400 million subscriptions every month. The launch of Airtime Advance and credit service and its deployment at leading telecom companies in India and the region has led to almost a 10% increase in average revenue per user.

“The mobile penetration in the UAE is one of the highest in the region and our addressable base in UAE would be approximately 10 million subscribers. After succeeding in other prepaid economies globally with highly innovative solutions, mCarbon is looking at UAE to be the hub of its Middle Eastern strategy. By having a base in Dubai, it’s easier for us to expand into other GCC countries and leverage the business potential of this region. Telecom operators in the UAE, Etisalat and Du, can immensely benefit from some of our innovative offerings. Apart from the UAE we plan to partner with other leading telco groups like Ooredoo, MTN and Zain,” said Rajesh Razdan, Founder and CEO, mCarbon.
The new presence comes in response to the ongoing demand from the telecom operators in the Middle East and African region to help fast rack supporting them in launching innovative offerings. The solution developed by mCarbon is highly scalable and provides enhanced customer analytics and usage information that enhances effectiveness of the service and drive revenues from increased usage.
“mCarbon’s key value proposition in usage and revenue category is the ‘Airtime Advance and Credit’ service. With this service, a subscriber can request a talk-time or data or a value added service advance from the operator each time they are in need, thus generating incremental minutes of usage in the network. Offered as various business models like an emergency need based or just as an overdraft kind of facility, a user may request an emergency top-up via a phone, SMS, or Mobile App, and the system will offer corresponding amount instantly. If accepted, the advance will be made available immediately with the validity period as defined by the telco. The system runs advanced analytics in the background to check in real-time things like eligibility, credit score which gets dynamic rating with pay backs,” added Sabri Amireh, Executive Vice President, mCarbon
The company has already implemented its technology in India and Bangladesh and is looking for opportunities in other countries.
“The most effective ways of increasing revenues of telcos is by introducing products and services which put the consumer at the heart of the interaction and information exchange. mCarbon’s products under revenue uplift portfolio covers these needs and through strategic implementation ensure higher revenue generation,” added Razdan.
“The business need for the product ‘Instant credit service’ was to create new revenue opportunities from operator’s existing low ‘average revenue per user’ subscriber base with an innovative service that would both enhance the end-user experience and will not only help to recoup potentially lost revenues from insufficient balance in prepaid accounts but will also boost customer loyalty. Solution and product architects at mCarbon felt they had a very innovative solution for the mobile operator’s problems – create and secure a robust talk time/data replenishment system,” concluded Razdan.

Financial

Gold’s Rising Appeal in the UAE Amidst Global Economic Shifts

Published

on

gold rising UAE

James Campion, Popular Investor at eToro said, “Gold’s rally could be just beginning as it is an asset well positioned for almost any eventuality. It provides significant protection to a US Federal Reserve policy error, and hedges if inflation rises, and performs well if rates fall in the coming months.

“In the current global climate of heightened geopolitical risks, gold is not just a safe haven but a strategic asset. With central banks, including those in the Middle East, led by Qatar and Turkey, increasing their gold reserves significantly above average in the last two years, it is clear there is a concerted shift towards the asset.

“The dynamic of the gold market in Dubai reflects a broader trend where investors are increasingly looking to diversify their portfolios. The majority of investors remain historically underweight in gold, holding less than 1% of their portfolios in the metal, against a traditional recommendation of 5%. This trend comes at a time when the market volatility index (VIX) is hovering around a four-year low, suggesting a period of market complacency that could lead to increased volatility and further drive investors towards gold.

“Given the increased accessibility through online platforms to the GLD ETF and the ongoing economic indicators, we foresee a continued rise in gold investment globally and for some time, this could be the beginning of a gold super cycle.”

Continue Reading

News

ServiceNow acquires Raytion to enhance GenAI-powered search and knowledge management capabilities on the Now Platform

Published

on

ServiceNow VP

ServiceNow has announced it has acquired Raytion to enhance GenAI‑powered search and knowledge management capabilities on the Now Platform. Raytion’s industry‑leading information retrieval technology will enable unified real‑time access to business‑critical data across multiple enterprise sources for a more powerful, efficient, and personalized AI search experience, all on a single technology platform.

The complexity of modern enterprise environments will drive the need for more intelligence about the data, so that organizations can take control of highly distributed, diverse, and dynamic information. With Raytion technology combined with ServiceNow AI Search, users can find the answers they require without having to know exactly where the information is located. Raytion’s technology will integrate secure access to information from enterprise data sources and allow ServiceNow’s AI Search to provide users with an industry‑leading, intelligent search experience and the information they need, all from a single-entry point. This includes data within ServiceNow and from third‑party systems.

“ServiceNow is accelerating work, uniting fragmented data into a single, intelligent platform that helps customers access and share knowledge across their organizations,” said Jon Sigler, senior vice president, Platform and AI, at ServiceNow. “Raytion’s information retrieval technology will set us apart by making relevant data sources searchable so everyone—employees, customers, and agents—get the answers they need, when they need them.”

Raytion’s GenAI‑powered search and knowledge management capabilities allow for cross‑enterprise data integration, pulling from the full universe of enterprise knowledge that exists in various knowledge repositories, rather than a subset. When combined with the ServiceNow Now Assist GenAI experience, data moves beyond disparate information to now providing users with more comprehensive, relevant search results in one centralized location, helping boost self‑service and case deflection. ServiceNow’s single data model – which seamlessly integrates people, services, and systems to empower AI capabilities – takes this even further, enabling a more personalized experience for users, drawing on employee history like previous searches and interactions so results are more relevant and tailored to their unique needs. 

“Enriching GenAI with the specific up‑to‑date information an employee has access to across all relevant data sources makes not only business processes smarter but the whole enterprise,” said Valentin Richter, founder and CEO of Raytion. “The combination of ServiceNow’s single platform with Raytion’s secure enterprise data integration technology gives businesses a competitive advantage, allowing employees to solve problems and take informed action faster. We’re bringing together business‑critical information with intelligent GenAI‑powered search and reliable data retrieval, all in one place.”

Continue Reading

News

Proofpoint warns of ticket scams as phony Paris Olympic Games 2024 sites proliferate

Published

on

Olympics proofpoint

Leading cybersecurity provider Proofpoint recently identified a fraudulent website purporting to sell tickets to the Paris 2024 Summer Olympic Games. The website “paris24tickets[.]com” claimed to be a “secondary marketplace for sports and live events tickets.” It was notably listed as the second sponsored search result on Google, after the official website, when searching for “Paris 2024 tickets” and related searches. Proofpoint confirmed with official sources in France that the site was fraudulent. Proofpoint’s Takedown Team worked with the registrar to suspend the domain quickly after its initial discovery.

Emile Abou Saleh, Senior Regional Director, Middle East, Turkey, and Africa at Proofpoint, said: “The buzz around mega-events like the Paris Olympics creates a feeding frenzy for cybercriminals. They exploit this excitement with social engineering – a sophisticated psychological manipulation tactic – effectively playing people, not technology. These same tactics fuel Business Email Compromise attacks, where they steal credentials, data, and money. Proofpoint’s 2024 State of the Phish report reveals a staggering 19% increase in BEC attacks last year. For fans in the Middle East, where social engineering is a dominant cybercrime weapon, remember to be vigilant and only trust verified sources. Don’t let your Olympic dreams turn into a security nightmare.”

The site that Proofpoint’s Takedown Team got suspended was sadly just one of many. According to the French Gendarmerie Nationale, their efforts in collaboration with Olympics partners have identified 338 fraudulent Olympics ticketing websites. Of these, 51 have been shut down, with 140 receiving formal notices from law enforcement.

On the website identified by Proofpoint researchers, the homepage listed many Olympic events, and if the user clicked on one of the sports icons, they were taken to a ticketing page that allowed the user to select tickets and provide payment data. The site also appeared to allow users to establish accounts to buy and sell tickets. 

The website design appeared similar to other well-known ticketing sites visitors would be familiar with, increasing the site’s perceived legitimacy.  

It is likely the threat actors managing this website were trying to steal money from people attempting to buy or sell Olympics tickets. It’s possible the site also collected personal information from people attempting to purchase tickets including names, contact information like email and mailing addresses and phone numbers, and credit card details.

The domain is believed to have been primarily distributed via ads in search results. While not observed in widespread email campaigns, the domain was observed in a small number of emails. In some cases, the bad actor sent emails claiming to provide “discounts” on tickets possibly of interest to the recipient. While researchers cannot confirm how the actor obtained the targets’ emails, it is possible the users included their email addresses when they signed up to the website or attempted to purchase tickets.  

Fraudsters will always capitalize on current events, and the Olympic Games is no exception. Unsuspecting users likely clicked on the website because it appeared to be a legitimate entity that specialized in the sale of Olympic tickets.  The website’s placement on the search engine under the official Paris Olympics ticket site could have further added to its legitimacy, convincing users that they were an authorized and safe source. While this specific domain should no longer be active, we expect other bad actors to take advantage of the event and create new fraudulent Olympics-related websites.

Continue Reading

Trending

Please enable JavaScript in your browser to complete this form.

Copyright © 2023 | The Integrator