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Making inroads

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Sathish Arya, General Manager – Middle East & Africa at WatchNET International Trading LLC discusses how the year has shaped up for the vendor and the key growth areas in secure access and surveillance segment


Discuss how the year 2016 has turned out from the surveillance and secure access market growth point of view? Which territories have shown good growth?

The year 2016 turned out to be really great for WatchNET and we were very successful with a strong growth rate & excellent sales performance across all areas of focus, right from Surveillance, Access Control, Storage and Integrated Solutions. Our sales team had achieved their target much a head especially UAE, Oman & Bahrain territories where our sales graph patterning towards north. We have been able to retain our market position quite well and in fact improve, which has resulted in increased customer confidence and the overall progress seen in all the areas such as sales, technical support, improved service and on-time support.

What were some of the major highlights for the company in terms of new releases, major customer wins etc?
Our Enterprise Class HD-VMS software has been the major highlight launch for WatchNET in the year 2016. We bagged a couple of major projects with our integrated security solution with multi-location in 3 countries in the Telecom segment that contributed well to our sales. We are scheduled to release our leading-edge technology by end of December called ‘WatchNET Access Cloud” which is a cloud based Access Control System with the multi-location support & control. WatchNET Access cloud software is versatile, flexible and feature-rich with lot of exciting features.

Is the SME segment a major area of focus for the company and its partners? Do you see SME segment customers showing interest in these investments?
Our major area of focus for 2017 will be more on Medium & Enterprise Class Solutions especially in Integrated Security Solution software and Multi-location command control solutions. The market demand is increasing in such segments as it helps the customer to manage their security system effectively and giving more comfort to use & deploy; we are investing our resource in those market driven segments.

Is this an area where you would like to make more inroads?

Yes, we would like to focus more on integrated system & Cloud based solutions and continuously enhancing both hardware & software as well as cloud based systems especially services based solutions which are scheduled to be launched in Q2 of 2017. WatchNET products have gained a good reputation and customer confidence in the recent years; hence we are working towards product enhancement and stability in both hardware & software.

Do you think retail analytics will be a major driving factor for increased deployments of surveillance hardware and software in retail?
There is a market for every segment and especially retail analytics segment is estimated at CAGR of 20.2% between 2016 and 2021 but our focus is not in retail analytics. We are focusing more on integrated solutions & multi-location monitoring where we are enjoying major market share across GCC.

Discuss the challenges that confront the industry? Do you see profitability as one of these challenges because of increased availability of more brands to choose from?

The competitive environment in this market appears to be intense as a number of global firms and several smaller regional companies have mushroomed in electronic security systems and hence the profit margins have been going down. To compete in the current market situation, we had taken lot of initiatives to support our customers in many ways. We had deployed our in-house automation tool that contributes well to our support system and process that substantially reduces the turn-around time & on-time support.

Comment on your partner program and also some of the significant outcomes of the company’s partner engagement in the year?
WatchNET engages with the partners in every stage of project life cycle delivering right solutions through our WAPP (WatchNET Partner Program). The WAPP program aims to improve timely support and customer retention by bestowing effective support and conducting more training programmes to our system integrators. We take this opportunity to thank our customers for their continued patronage and the confidence that they have placed in WatchNET. We take great pride in maintaining a team-based work environment. Our clients are drawn to us, not because of our commitment to delivering quality solutions as well as our superior customer service.

Comment on some plans that the company may have decided on to pursue for the year ahead?
As indicated above, we are focusing more on Integrated Security & cloud based solutions. Currently, we are working on few advanced solutions which are scheduled to be launched during Q2 of 2017. Also, our next main objective is to increase the market share and providing more solutions as well as stable products to our customers.

Elaborate on your strategy towards project management? Are these executed by partners with your support?
WatchNET is one of the global leaders in security management solution and our solutions were deployed in many enterprise class projects. Our project based enterprise class solutions are flexible and scalable that can fit in to any size of the project and we do custom built software & project oriented hardware. Our R&D team in Canada develops tailor made solutions for different business verticals based on the project requirement in both hardware & software. In addition to that we are working effectively on WAPP program as well as focusing more on Enterprise Class Integrated Solutions. We are executing all the projects only through system integrators since we don’t have policy of working with end-user directly.

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THIRD EDITION OF BENTLEY’S EXTRAORDINARY WOMEN INITIATIVE WELCOMES STUDENTS FROM THE UK AND QATAR TO CREWE

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Extraordinary Women

The third edition of Bentley Motors’ Extraordinary Women initiative has concluded with students from universities in the UK and Qatar spending a week at the luxury car brand’s headquarters in Crewe, England. As part of a specially designed schedule, they met with Bentley experts and executives, went behind the scenes of its manufacturing operations, and tackled individual tasks.

Designed to encourage and develop the next generation of young female leaders, the 2024 edition of the Extraordinary Women programme has seen the students receive one-on-one mentorship over the past three months from a selection of inspirational Pioneers from the fields of technology, engineering, design, and business.

The students, who passed through a structured selection process focused around these four specific fields, came from a variety of participating universities: including The University of Doha for Science and Technology in Qatar, and the Universities of Bath, Loughborough, and Manchester Metropolitan in the UK.

Noora Al-Hajri, University of Doha for Science & Technology student, commented, “This experience has been nothing short of life-changing. Through the programme, I have gained invaluable knowledge and skills that will significantly impact my personal and professional growth. The opportunity to learn from inspiring mentors in both Qatar and the UK has been particularly enriching. Their guidance has broadened my horizons, challenged me to think critically, and empowered me to pursue my dreams with renewed confidence. The opportunity to visit the Bentley headquarters at the end of the programme has also been truly awe-inspiring. Thank you, Bentley, for believing in us and for creating such a transformative programme.”

The Pioneers were equally carefully selected. In the UK, entrepreneur Sara Davies MBE, founder and owner of Crafter’s Companion and TV personality from BBC One show Dragons’ Den, provided business mentorship, with Cecilia Harvey, founder of Tech Woman Today, offering the same in the field of technology.

Titi Oliyide CEng MIET, Senior Process Safety Engineer and winner of the 2023 Young Woman Engineer of the Year, mentored the engineering student, and renowned interior designer and Founder of Studioilse, Ilse Crawford provided design support.

The four Qatari Pioneers included Qatar’s UNESCO art ambassador, Muna Al-Bader, in the field of design. Dr Noora Fetais Al Marri, honoured by the Arab Women of the Year 2024 awards for her contributions to cyber security. Education and founding President of the Arab Association for Cyber Security, offered technology mentorship.

Covering the field of engineering was Dr. Hanan Farhat, founder of the Qatar Association for Women Engineers, and Dr. Buthaina Al Ansari in the field of business, who is a senior advisor at the organisation that established Tamkeen Training and Consulting Solutions.

Member of the Board for Human Resources at Bentley Motors, Dr. Karen Lange, commented, “With every year, the Extraordinary Women programme grows stronger, as exemplified by the quality of this year’s Pioneers, all who have generously given their time in the spirit of collaboration as we seek to build a legacy for young women. It has been a great honour to meet and engage with such talented young women during their visit – witnessing their energy and ability fills me with great optimism for the future.”

Launched in the UK and Middle East in 2022, the Extraordinary Women initiative has previously engaged students and Pioneers from the United Arab Emirates, Saudi Arabia, and the United Kingdom. It forms part of Bentley’s wider commitment to diversity, equity, and inclusion under its Beyond100 strategy, and was created to encourage women to explore a variety of career paths in the STEM and automotive sectors.

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Financial

Reem Finance signs with Network International to accelerate digital transformation

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Network International (Network) has announced the signing of a strategic partnership with Reem Finance, the leading financial services provider in the UAE. The strategic alliance aims to leverage Network’s expertise to provide a fully-fledged payment processing solution to support the digital transition.

The partnership with Network complements Reem Finance’s focus on offering customers with a unique banking experience in tune with the digital age. The scope of services includes a comprehensive range of products and services from transaction processing, card hosting and management, as well as value-added services. As the region’s largest payment solutions company, Network is committed to supporting the UAE financial services sector by providing innovative solutions to customers and enhancing the experience of consumers.

Navneet Dave, Managing Director & Co-Head of Processing – Middle East at Network International, commented, “We are thrilled to partner with Reem Finance as we jointly deliver innovative digital payment solutions that offer an effortless and secure experience for customers. Our collaboration builds on Network’s three decades of experience and expertise in creating world-class digital payments infrastructure and services for clients. It underscores Network’s commitment to empowering our partners with cutting-edge processing services and value-added solutions and driving growth in the UAE financial services industry.”

Mr. Seraj Faidi, CEO of Reem Finance,said: “As part of our ongoing commitment to enhancing the quality of our products and services for our esteemed clients, and in light of our recent collaborations with prominent service providers and partners, we are delighted to partner with Network International to explore innovative paths to accelerate digitizing our services to better serve our customers. This engagement is an important step for Reem Finance in expanding our capabilities to provide top tier, friendly and easy to use services to our customers. We are confident that with Network International, the processing of card transactions related to both consumer and commercial sectors will be state-of-the-art and seamless. We are committed to playing a vital role in elevating the financial system in the UAE, delivering value to our shareholders, and prioritizing the needs of our clients.”

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Financial

Wio Bank Redefines SME Banking with New Embedded Finance

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Wio Bank PJSC is introducing a new embedded finance service designed especially for the UAE’s small and medium-sized enterprises (SMEs). This initiative includes strategic partnerships with leading accounting software platforms Zoho Books, Fiskl and Wafeq, aiming to embed banking services into daily business operations and simplify financial management.

Wio Business, the bank’s first digital banking application, caters to micro, small, and medium enterprises (MSMEs), as well as freelancers and entrepreneurs. By directly integrating with accounting and financial management systems through APIs, Wio Business facilitates seamless financial workflows, enhancing management and eliminating the need for third-party intermediaries. This integration automates bookkeeping, significantly reducing manual labor and allowing businesses to concentrate on their core activities.

Jayesh Patel, Chief Executive Officer of Wio Bank PJSC, shares his vision for the new service: “By adopting Embedded Finance, we are transforming how businesses manage their finances. Our direct integration initiative simplifies how financial services are delivered and managed, making it easier and more transparent for SMEs.”

With over 94% of UAE businesses categorized as SMEs and significant contributors to employment, Wio Bank’s new service is tailored to meet a vital market need. This initiative, along with its strategic partners, is designed to simplify business operations, allowing them to thrive by focusing on growth rather than administrative financial tasks.

A New Era of Financial Management

Through Wio Business, companies can now link their accounts with selected software platforms such as Zoho Books, Fiskl, and Wafeq, offering a holistic view of their financial health. This integration eliminates the dependency on third-party intermediaries, simplifies financial workflows, ensures real-time financial insights with automatic updates, and streamlines accounting tasks with features like auto-reconciliation of bank statement. Additionally, integrating Wio Business APIs into Corporate ERPs and payment platforms facilitates automated account payables and instant transaction reconciliation, thus reducing manual labor and errors, and enhancing cost efficiency and operational gains.

Wio Bank was established to redefine banking in the UAE for both businesses and consumers. Its second digital offering, Wio Personal, is a day-to-day banking platform that changes how individuals see, manage, and grow their money. It provides users with unprecedented financial visibility and flexibility, serving as a foundation for achieving personal financial goals with an engaging experience that includes smart cards and exciting rewards.

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