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Hospitality

We Are the Balance Between Professionalism and Comfort

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In an exclusive interview with Giacomo Puntel, General Manager of voco Bonnington JLT, he shares his vision of blending professionalism and comfort to redefine corporate hospitality and elevate guest experiences in Dubai.

In your new role, what leadership values and experiences do you aim to bring to voco Bonnington JLT to elevate its reputation as a leading corporate hotel?

In my role at voco Bonnington JLT, I aim to bring a leadership approach centered on collaboration and service excellence. Understanding the unique needs of corporate travelers and exceeding their expectations will remain at the heart of everything we do.

voco Bonnington JLT has a distinctive style and identity. How do you see its design and ethos enhancing the overall guest experience, particularly for business travelers?

The versatile meeting and event spaces, equipped with state-of-the-art technology, provide the perfect setting for corporate engagements. Meanwhile, the well-appointed rooms and communal areas foster an atmosphere where guests can unwind and recharge, ensuring a balanced experience. The combination of style, functionality, and care creates a standout experience that supports both professional and personal well-being.

As a corporate hotel, voco Bonnington JLT embodies a balance of professionalism and comfort. How do you define this approach, and how do you ensure it resonates with business and leisure guests alike?

For business travelers, this means providing efficient service, modern facilities, and amenities designed to support productivity, such as high-speed Wi-Fi, well-equipped meeting spaces, and a strategic location in Jumeirah Lakes Towers, close to major business hubs.

For leisure guests, we focus on creating a warm and inviting atmosphere, offering unique touches like comfortable rooms, personalized service, and access to leisure facilities. We emphasize a relaxed yet vibrant experience that reflects the voco brand’s hallmark charm.

With its diverse room offerings, how does voco Bonnington JLT cater to the unique needs of corporate travelers while maintaining a sense of premium hospitality?

We recognize that corporate travelers have specific needs, and we’ve designed our diverse room offerings to provide a balance of practicality and premium hospitality. Our rooms are thoughtfully equipped with amenities tailored to business guests, such as spacious work desks, high-speed Wi-Fi and easily accessible charging points, allowing them to work seamlessly from the comfort of their room. Corporate needs vary, which is why we offer a range of room types to suit different requirements. For instance, our standard rooms cater to solo travelers looking for efficiency and comfort, while our suites provide more expansive spaces, ideal for longer stays or informal meetings.

How do the hotel’s amenities, like the rooftop pool, signature dining, and meeting spaces, enhance the guest experience and attract business events?

Our array of amenities, including a rooftop pool, signature dining experiences, and state-of-the-art meeting rooms, elevates the guest experience and positions the hotel as an ideal choice for business and corporate events. The rooftop pool and fitness center provide guests with a chance to unwind after a busy day, while our diverse dining options offer both casual and fine dining settings perfect for networking or relaxation. Our versatile meeting and event spaces, equipped with cutting-edge technology and dedicated event support, ensure that corporate functions run seamlessly.

How will you leverage voco Bonnington JLT’s prime location in Jumeirah Lakes Towers to create memorable experiences for corporate and leisure travelers?

Situated in the heart of Jumeirah Lakes Towers, voco Bonnington JLT capitalizes on its prime location to offer a unique and dynamic experience for both corporate and leisure guests. the surrounding area offers an array of dining, entertainment, and cultural attractions that can be explored through personalized recommendations and curated experiences..

What are your key priorities for voco Bonnington JLT, and how do you see its role in Dubai’s competitive hospitality market?

As the General Manager of voco Bonnington JLT, my key priorities for the coming year are centered around enhancing the guest experience, expanding our market presence, and driving operational excellence. I envision voco Bonnington JLT playing a key role in Dubai’s competitive corporate and hospitality market by capitalizing on our strategic location in Jumeirah Lakes Towers. We will continue to attract business travelers through bespoke offerings tailored to their needs, including enhanced meeting solutions and proximity to key business hubs. Simultaneously, we aim to be a preferred choice for leisure guests by offering distinctive, immersive experiences that highlight the best of Dubai’s vibrant lifestyle.

Hospitality

SEVA Holds Its Table Open for Community This Ramadan

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In moments when the wider landscape feels uncertain, SEVA Table continues to hold its doors open as a daily act of care. Guests are invited to break their fast, reconnect and regulate with Ramadan Sufra designed to gently restore after fasting. The menu features dishes that support digestion and help transition the body gradually from fasting to nourishment. Highlights include:

  • Adas bi Hamod, slow-simmered green lentils with Swiss chard and lemon
  • Salt & Date: The Elemental Platter for two, featuring soup, warm dates, beetroot falafel, green shakshouka, hummus, cashew labneh, olives, bread, and tea
  • Light desserts including gluten-free cinnamon rolls and saffron lime key pie for sweetness that lingers without excess.
  • Karak Chai infused with cardamom and saffron

Everything is prepared in-house from scratch and designed to replenish without heaviness.

SEVA continues to operate as usual. The garden remains open for those who simply wish to sit quietly, share tea, or spend time in a steady environment. The café and space remain active, welcoming, and attentive.

“The table is not a backdrop. It is the practice,” says Shadi Enbashi, co-founder of SEVA. “We lay the Sufra each day because the act of gathering, of nourishing one another with care and without noise, is itself a form of presence.”

As always, SEVA offers what it can within its means. Simply a table, set with care, open to all who wish to sit.

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Hospitality

WOMEN’S DAY AT JOE’S CAFÉ: ENJOY A COMPLEMENTARY TIRAMISU WITH THE BURJ KHALIFA VIEW

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With stunning views, comforting cuisine and a warm ambience, Joe’s Café welcomes every woman to unwind, reconnect and celebrate Women’s Day in true Dubai style.

This Women’s Day, celebrate the spirit of ‘Her’ with an indulgent shopping-and-sipping experience at Joe’s Café. Perfectly perched inside The Dubai Mall, the café offers front-row views of the iconic Burj Khalifa and the mesmerising Dubai Fountain, making it one of the city’s most picturesque celebration spots.

Whether it’s a sun-kissed breakfast, a leisurely afternoon lunch between shopping sprees, or an elegant dinner with your closest friends, Joe’s Café creates the perfect setting for heartfelt conversations and memorable moments. To make the occasion even sweeter, guests can enjoy a complimentary Tiramisu with any main dish, available for lunch and Iftar. A delightful touch to toast the women who inspire, lead and uplift every day. Gather your squad, raise a cup, and celebrate ‘Her’ where the city sparkles brightest.

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Hospitality

A FEAST, FAMILY & FESTIVITIES: CELEBRATE EID AT THE SPICERY

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This Eid, The Spicery at Novotel Dubai Gold District invites families, friends, and loved ones to come together and celebrate one of the most joyous occasions of the year in true festive style. Available across the first three days of Eid, the restaurant presents a specially curated Eid Brunch and Dinner experience.

Whether gathering with family, reconnecting with friends, or celebrating with colleagues, guests can look forward to a warm, vibrant, and welcoming setting that captures the true spirit of Eid.

A Feast Fit for the Occasion

The Eid celebration unfolds through an extensive festive buffet thoughtfully crafted to honour the rich and diverse flavours of the season. Guests can indulge in traditional Middle Eastern favourites, aromatic rice specialties, live cooking stations, flavourful grills, and freshly prepared salads.

No Eid feast would be complete without something sweet — and The Spicery delivers with a stunning spread of festive desserts, offering the perfect ending to a memorable meal.

More Than Just a Meal

At The Spicery, Eid is about more than dining — it’s about creating meaningful moments. Live background music enhances the celebratory atmosphere, while the family-friendly ambience ensures that every guest, young and old, feels right at home.

A highlight of the experience is the dedicated Kids Cooking Station, available throughout the promotion. Little chefs can enjoy a fun, hands-on culinary activity while parents relax, reconnect, and savour the festive spread — making it a celebration for the whole family.

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