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HP Workforce Solutions Advances Strategy to Deliver Exceptional Employee Experiences

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At HP Imagine, the company’s annual event for media and analysts, HP Workforce Solutions division (HPWS) announced a series of significant advancements designed to enable companies to achieve growth by delivering more personalized, fulfilling experiences.

As part of this, HP is expanding access to HP Workforce Experience Platform, giving IT managers access to enhanced tools, data and insights to ensure their employees are connected and productive. For customers wanting HP to manage their IT environment, HP is announcing advanced monitoring solutions and global availability of HP Managed Collaboration Services that proactively remediate incidents before employees are impacted. And when technology does fail, HP is launching a new service that helps get employees back up and running quickly. HP is also introducing a new service to help companies harness the power of AI to drive further productivity in the workforce and expanded refurbishment programs to drive a more circular economy.

“We are at the intersection of two major trends – AI and Flexible Work – and both are having a profound impact on our lives,” said Dave Shull, President of HP Workforce Solutions. “At the same time, employees want greater fulfillment and companies want improved productivity. Our Future-Ready portfolio of software and solutions helps guide companies through this shift.”

Keeping Employees Engaged and Productive

HP Workforce Experience Platform Expands Beta Access and Introduces New Features

HP Workforce Experience Platform – a platform that intelligently anticipates and resolves digital friction across every employee endpoint from a single dashboard – has been in private beta for three months with more than 270K devices enrolled.

HP is now expanding access by making the Workforce Experience Platform Beta available to new or renewing HP Proactive Insights customers in the United States at no extra cost.

As part of the new release, HP is rolling out new features that enable customers to monitor, secure, and manage printer performance at scale, in addition to PCs. New capabilities in AI-powered fleet management and employee sentiment analysis will help reduce IT support tickets and employee downtime through proactive anomaly detection and smart recommendations.

Additionally, HP Workforce Experience Platform supports integrations with Microsoft Power BI, Power Automate and Tableau (available now), and plans to support Microsoft Intune and ServiceNow in a future release, enabling IT to leverage Workforce Experience Platform data easily and securely within their existing workflows. This means IT has a more holistic view of their device fleet, better data accuracy, and more tailored IT operations that help drive down expenses and improve return on investment.

New Global Command Centers for Advanced Monitoring Capabilities

As companies look to shift their IT support from a reactive to a proactive approach, HP is announcing advanced Monitoring and Management capabilities – enabled by new global command centers – to help customers monitor and manage both HP and non-HP devices across the world, including detecting and remediating incidents.

Leveraging telemetry, HP monitors thousands of data points in conference room equipment, printers, and PCs. This enables HP Service Experts to detect and identify issues and take remote actions to proactively remediate incidents before employees are impacted. These HP Managed Services are available globally for HP’s managed solutions customers and sold through direct channels.

Industry’s First Out-of-band Diagnostics and Remediation Capability Data shows that 90% of employees prefer flexible or hybrid work. Employees have also come to expect the same level of support remotely that they would receive in an office. But existing remote support tools can’t always address the problem, like when a PC crashes and won’t reboot.

To help reduce the time and frustration involved in restoring productivity for both hybrid employees and IT, HP is introducing a new HP out-of-band remediation service, the industry’s most advanced remote remediation technology, that enables more PC issues to be fixed remotely than ever before – even if the PC won’t boot. HP is the first PC manufacturer to use out-of-band technology to securely connect to remote PCs below the OS, using an encrypted cloud connection. This allows HP support agents full keyboard, video and mouse (KVM) control to diagnose and fix more complex issues like boot failures, imaging and BIOS issues — with virtually no assistance from the end user. This industry-first remediation service is expected to be available later this year in North America and the EU as an add-on to an HP Essential, Premium or Premium+ Support package with the purchase of any new Intel vPro enabled PC direct from HP or an authorized reseller. HP plans to expand the service feature availability across other commercial PCs in the coming months.

New AI Advisory Services Help Customers Tap into the Potential of Microsoft Copilot

HP is also announcing a new AI advisory service to help customers tap into the full potential of Microsoft 365 Copilot. This new AI advisory service will evaluate a company’s current setup and readiness for AI, conduct interactive workshops to help companies maximize the benefits of AI, and help companies plan for rolling out new AI tools. This new AI Advisory Service is expected to be available in November 2024 in the US, UK, France, Spain, Ireland, and Germany.

Creating Collaborative Team Experiences

Managed Collaboration Services Now Available to Customers Worldwide

In today’s flexible working world, video collaboration connects more employees than ever before. To help customers modernize and maintain their conference rooms, HP is announcing global availability of HP Managed Collaboration Services. HP Managed Collaboration Services uses Poly and HP gear to deliver exceptional meeting experiences with flexible, reliable, managed room solutions that ensure every space is video-enabled, and ready to be used. Learn more here.

Driving Societal Impact

HP is committed to accelerating equitable access to education, healthcare, and economic opportunity for those who are systemically excluded so they can participate and thrive in a digital economy. HP’s new services and programs help give technology a second life while delivering hope around the world.

Expanded Portfolio of HP Certified Refurbished Hardware

With growing customer demand for high-quality, reliable second-life devices, HP is announcing expansion of its HP Certified Refurbished hardware portfolio to now include LaserJet Multi-Function Printers, available for Managed Print Solutions customers in the United States.

Each HP Certified Refurbished device undergoes rigorous refurbishment and inspection processes, utilizes approved HP parts, and comes backed by HP Support for added peace of mind. The LaserJet offerings are the latest addition to the HP Certified Refurbished hardware portfolio, which also includes availability of HP EliteBook 800 G6 and G7 series notebooks in the United States and France.

Delivering HOPE Around the World

HP is expanding HOPE Recycling Futures – HP’s signature program that helps companies connect and uplift children. HOPE Recycling Futures receives devices from organizations who would otherwise dispose of them, works with its partners to erase existing data and refurbish the devices. HP then coordinates with vetted non-governmental organizations to deliver the devices to schools serving vulnerable and marginalized youth — all at no cost to the company or receiving organization.

HOPE Recycling Futures is already partnering with companies across the EU, UK, Switzerland, India, Singapore, and Brazil, and will now extend this partnership to include Mexico. More than 16,000 children in 22 countries have benefited from the program through 72 donation projects to date.

By giving their PCs a second life for kids in need through HOPE Recycling Futures, businesses can play a crucial role in reducing e-waste and empowering the next generation with the tools they need to thrive in a digital world.

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Data Center World Middle East to focus on the industry collaboration critical to Abu Dhabi’s AI ambitions

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Abu Dhabi’s data center industry is entering a critical phase in which hyperscalers and organisations building and running its capacity must work as one with government to create the foundations needed to build AI infrastructure at scale. How the industry moves from individual projects to a unified approach will be high on the agenda at Data Center World Middle East, the premier global event for data center, IT infrastructure and innovation for more than four decades, which makes its Middle East debut in Abu Dhabi next week.

Abu Dhabi is already the Middle East’s largest data center market, with 374MW of IT capacity, according to the EMEA Mid-Year Data Center Report 2026 from JLL, the global commercial real estate and investment management firm. The Department of Energy expects AI infrastructure to need around 2GW of power in a first phase, rising to 5GW, and is thus investing AED 250 billion in energy and water infrastructure between 2025 and 2035. Mehdi Paryavi, Chairman and CEO, International Data Center Authority (IDCA), who speaks on the opening panel, “AI, Power & Sovereign Demand,” said: “The biggest gap in making Gulf data centers AI-ready is the lack of a coordinated approach to scale. The region needs adaptable standards, a skilled workforce, long-term regional planning, reliable energy at the scale AI requires, and greater stability. Developers must look beyond individual facilities and work with governments, utilities, and industry partners to build an ecosystem that can support sustainable, large-scale AI infrastructure.”

For the companies running Gulf capacity, that work starts long before a facility opens. Khazna Data Centers, one of the world’s fastest-growing hyperscale data center platforms, with 30 data centers in operation and 673MW of capacity, is central to the UAE’s ambitions.

Morten Tidemand, Senior Director of Operations, Khazna Data Centers, who speaks in the fireside chat “Ambition vs Availability: Supply Chain Realities,” said: “The biggest adjustment for operations teams as AI workloads become more demanding is recognising that operational readiness cannot begin at handover. Higher densities require us to rethink cooling strategies, maintenance regimes and emergency procedures well before new capacity goes live. Equally important is ensuring our teams understand how these systems work together, not in isolation.”

Data Center World Middle East organised by inD – an Informa/DWTC company – runs on 17–18 November at Dusit Thani Abu Dhabi and is built around those delivery questions. Technical sessions will cover liquid cooling at the limit and mixed-density halls running racks from 10kW to 100kW+ and delegates will hear from the UAE Ministry of Energy and Infrastructure and the UAE Ministry of Investment, alongside hyperscalers AWS, Google, Microsoft and Oracle.

Tara Gibb, Senior Event Director, Data Center World said: “Data Center World Middle East is where the people who build, power, finance and regulate the region’s AI infrastructure meet to make decisions. Abu Dhabi has made the commitments. Turning them into capacity that runs reliably at 50°C depends on everyone working from the same plan, and that is the conversation this event is built for.”

Tabreed, the National Central Cooling Company, whose district cooling networks have 1.58 million refrigeration tonnes of connected capacity, will be represented by its CEO, Dr Yousif Al Hammadi, and Chief Operating Officer, Antonio Di Cecca. Other confirmed speakers include Sameer Cassim, Senior Vice President, Business Development, BDx Data Centers; Khaled El Bedri, Director of Cloud Solutions Architecture, Microsoft; Magide Sebtioui, Director, Global Strategic Accounts & Growth, Honeywell; Abdulrahman Khalid Almazroa, Director of Cybersecurity, Johns Hopkins Aramco Healthcare; Aida Elbouanani, Business Development Director MEA, Liquid Cooling, Castrol; and Dr Umaima Haider, Principal Analyst, Omdia.

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Delinea Puts Runtime Control at the Heart of Agentic AI Adoption at GITEX GLOBAL 2026

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Delinea, the identity security platform that continuously controls what AI agents, humans and machines can do and for how long, today announced its participation at GITEX GLOBAL 2026. Under the theme “From Access to Action: Governing AI at Runtime”, the company will demonstrate how organisations can put enforceable controls behind their AI ambitions, reducing the risk of rogue actions, while giving businesses the confidence to deploy autonomous agents across critical systems.

In recent research, 98% of UAE respondents admitted that their organisations had experienced confirmed or suspected instances in which an AI tool accessed sensitive data beyond what its task required. Concerningly, only 16% said they could immediately revoke an AI tool’s credentials and terminate its session, highlighting the gap between granting access and retaining control. These findings come as regional frameworks, including Saudi Arabia’s National Cybersecurity Authority Essential Cybersecurity Controls (NCA ECC) and UAE government cybersecurity standards, reinforce the need for effective, auditable access controls. Through its participation, Delinea will show how runtime authorisation can help organisations apply these principles to autonomous agents by enforcing policy at the moment of action.

“This year has challenged regional organisations to build resilience against unexpected disruption while responding to AI-enabled threats and the shift from conversational AI to agents that act across business systems,” said Mortada Ayad, VP – META, Delinea. “These monumental shifts create opportunities to automate more complex work, but also make control over autonomous actions essential. GITEX’s December timing gives leaders the opportunity to reflect on these pressures and decide what they need to move forward. Identity security and runtime authorisation give them a foundation for that transition by empowering them to know who or what is acting, limit actions to the task, and retain the ability to intervene.”

Runtime authorisation will be at the centre of Delinea’s product demonstrations, showing how the Delinea Platform brings together enterprise privileged access management and just-in-time controls for cloud-native and DevOps environments. At dedicated demo stations, visitors will explore Secret Server, privileged access management and identity threat detection, to understand how to discover identities, assess their access and reduce reliance on standing credentials. The platform’s Cedar-based policy engine enforces least privilege throughout the session, translating access policies into controls that limit what an identity can do and for how long.

Building on these capabilities, the demonstrations will show how runtime authorisation extends control to AI agents working across databases, SSH hosts, Kubernetes clusters and cloud consoles. Visitors will see how task-scoped access and real-time policy enforcement can allow, block or escalate an action before it executes, helping address the excessive access identified in Delinea’s research. The focus of these product showcases will be on helping teams govern agent activity, as it happens, alongside the credential and session controls needed to intervene when access must end.

“As CISOs and IT decision makers shape their 2027 budgets, GITEX is an opportunity to translate the year’s lessons into practical conversations with security partners such as Delinea. It’s not just an exercise in defence, but an opportunity to explore how security can enable the next growth stage of the business. If leaders are being asked to deliver agentic AI outcomes, they need to understand how to give agents enough freedom to do useful work while retaining the ability to govern their actions. We look forward to welcoming visitors to our stand and helping them turn those ambitions into a practical plan for secure AI adoption,” said Ayad.

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Denodo Signs Strategic Collaboration Agreement with AWS to Accelerate Trusted Data Access for Agentic AI

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Denodo, the AI data layer company, announced that it has signed a multi-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS). The agreement is focused on helping enterprises develop and scale agentic AI on a foundation of real-time, governed data across hybrid and multi-cloud environments.

The SCA builds on the existing relationship between AWS and Denodo and marks a new phase of investment to accelerate adoption of the Denodo Platform on AWS worldwide. Key initiatives include:

  • Workshops to help customers identify high-value agentic AI use cases and design solutions grounded in their enterprise data
  • Co-marketing events and campaigns to educate customers about the Denodo Platform on AWS and generate demand
  • Field alignment and co-selling to help customers evaluate, deploy, and scale agentic AI
  • Commercial incentives to support customer technical evaluations and AWS Marketplace purchases
  • Solution offerings with systems integrators for agentic business processes, such as fraud prevention in banking, claims processing in insurance, and predictive maintenance in manufacturing

“Agentic AI can transform how enterprises operate, but the data that powers it remains highly fragmented, and traditional architectures were never designed for the real-time demands of autonomous agents,” said Ángel Viña, CEO of Denodo. “Together with AWS, we give joint customers a unified AI data layer so that agents can access live, governed data and active context across every enterprise source, without moving or replicating it. This expanded collaboration helps our customers move from pilot to production in days rather than months, and scale with confidence.”

“AI agents are increasingly making decisions and taking actions autonomously, making it critical for organizations to establish the right data foundation to support their AI systems,” said Allison Johnson, Director of Americas Technology Partners at AWS. “Our collaboration with Denodo helps customers extend the value of their AWS AI investments across their entire data estate, connecting AWS model hosting, agent orchestration, and monitoring services with current, operational data and context wherever it resides. This helps organizations get more from AWS AI services while grounding agents in trusted context for accurate decisions and reliable actions.”

With Denodo’s SaaS or self-managed solutions, joint customers can get more value from their AWS AI and analytics investments by extending Amazon Bedrock AgentCore, Amazon Quick, Amazon SageMaker, and other AWS services to enterprise data that resides across on-premises, SaaS, sovereign, and multi-cloud environments. With zero-copy delivery, organizations can give AI agents and analytics access to trusted, governed business context without waiting for every dataset to be migrated or replicated through new integration pipelines. Rather than building a new data access path for each agent or use case, teams can reuse the same governed data products, semantic definitions, and access policies across multiple agents and applications, helping them move faster from individual AI initiatives to enterprise-wide adoption.

“At Bayer Crop Science, Latin America, we use Denodo and AWS to gain real-time, governed access to distributed data and unified semantics across our cloud and on-premises systems. This has enabled our business to gain insights faster, support mission-critical workloads, and reduce data replication costs,” said Eric Carvalho, Data Architecture Manager at Bayer. “We reduced the time our teams spent searching for data by 80% using AWS solutions, powered by trusted context from Denodo’s AI data layer. We now have autonomous customer service and tracking agents in production.” 

Denodo is an AWS ISV Accelerate Partner with a SaaS co-sell eligible solution and holds multiple AWS competencies, including the AWS Data Software Competency and the AWS Financial Services Technology Competency, reflecting deep technical expertise and proven customer outcomes. Denodo is available as a fully managed cloud service (Agora) or for deployment in the customer’s own AWS account. With Denodo in AWS Marketplace, customers can streamline procurement and consolidate billing.

This strategic collaboration agreement underscores the value Denodo, an AWS Partner, brings to organizations seeking flexibility and greater business value from their data across industries. For more information, please visit: denodo.com/aws

About Denodo

Denodo is the AI data layer company. The award-winning Denodo Platform powers trustworthy agents and applications, transforming enterprise data into reliable insights for analytics and self-service. Organizations worldwide deploy Denodo alongside their data lakehouses to deliver AI-ready, business-ready data in a fraction of the time — achieving up to 4x faster time to insight, 345% ROI, and 10x better performance.

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