Tech News
HP Workforce Solutions Advances Strategy to Deliver Exceptional Employee Experiences
At HP Imagine, the company’s annual event for media and analysts, HP Workforce Solutions division (HPWS) announced a series of significant advancements designed to enable companies to achieve growth by delivering more personalized, fulfilling experiences.
As part of this, HP is expanding access to HP Workforce Experience Platform, giving IT managers access to enhanced tools, data and insights to ensure their employees are connected and productive. For customers wanting HP to manage their IT environment, HP is announcing advanced monitoring solutions and global availability of HP Managed Collaboration Services that proactively remediate incidents before employees are impacted. And when technology does fail, HP is launching a new service that helps get employees back up and running quickly. HP is also introducing a new service to help companies harness the power of AI to drive further productivity in the workforce and expanded refurbishment programs to drive a more circular economy.
“We are at the intersection of two major trends – AI and Flexible Work – and both are having a profound impact on our lives,” said Dave Shull, President of HP Workforce Solutions. “At the same time, employees want greater fulfillment and companies want improved productivity. Our Future-Ready portfolio of software and solutions helps guide companies through this shift.”
Keeping Employees Engaged and Productive
HP Workforce Experience Platform Expands Beta Access and Introduces New Features
HP Workforce Experience Platform – a platform that intelligently anticipates and resolves digital friction across every employee endpoint from a single dashboard – has been in private beta for three months with more than 270K devices enrolled.
HP is now expanding access by making the Workforce Experience Platform Beta available to new or renewing HP Proactive Insights customers in the United States at no extra cost.
As part of the new release, HP is rolling out new features that enable customers to monitor, secure, and manage printer performance at scale, in addition to PCs. New capabilities in AI-powered fleet management and employee sentiment analysis will help reduce IT support tickets and employee downtime through proactive anomaly detection and smart recommendations.
Additionally, HP Workforce Experience Platform supports integrations with Microsoft Power BI, Power Automate and Tableau (available now), and plans to support Microsoft Intune and ServiceNow in a future release, enabling IT to leverage Workforce Experience Platform data easily and securely within their existing workflows. This means IT has a more holistic view of their device fleet, better data accuracy, and more tailored IT operations that help drive down expenses and improve return on investment.
New Global Command Centers for Advanced Monitoring Capabilities
As companies look to shift their IT support from a reactive to a proactive approach, HP is announcing advanced Monitoring and Management capabilities – enabled by new global command centers – to help customers monitor and manage both HP and non-HP devices across the world, including detecting and remediating incidents.
Leveraging telemetry, HP monitors thousands of data points in conference room equipment, printers, and PCs. This enables HP Service Experts to detect and identify issues and take remote actions to proactively remediate incidents before employees are impacted. These HP Managed Services are available globally for HP’s managed solutions customers and sold through direct channels.
Industry’s First Out-of-band Diagnostics and Remediation Capability Data shows that 90% of employees prefer flexible or hybrid work. Employees have also come to expect the same level of support remotely that they would receive in an office. But existing remote support tools can’t always address the problem, like when a PC crashes and won’t reboot.
To help reduce the time and frustration involved in restoring productivity for both hybrid employees and IT, HP is introducing a new HP out-of-band remediation service, the industry’s most advanced remote remediation technology, that enables more PC issues to be fixed remotely than ever before – even if the PC won’t boot. HP is the first PC manufacturer to use out-of-band technology to securely connect to remote PCs below the OS, using an encrypted cloud connection. This allows HP support agents full keyboard, video and mouse (KVM) control to diagnose and fix more complex issues like boot failures, imaging and BIOS issues — with virtually no assistance from the end user. This industry-first remediation service is expected to be available later this year in North America and the EU as an add-on to an HP Essential, Premium or Premium+ Support package with the purchase of any new Intel vPro enabled PC direct from HP or an authorized reseller. HP plans to expand the service feature availability across other commercial PCs in the coming months.
New AI Advisory Services Help Customers Tap into the Potential of Microsoft Copilot
HP is also announcing a new AI advisory service to help customers tap into the full potential of Microsoft 365 Copilot. This new AI advisory service will evaluate a company’s current setup and readiness for AI, conduct interactive workshops to help companies maximize the benefits of AI, and help companies plan for rolling out new AI tools. This new AI Advisory Service is expected to be available in November 2024 in the US, UK, France, Spain, Ireland, and Germany.
Creating Collaborative Team Experiences
Managed Collaboration Services Now Available to Customers Worldwide
In today’s flexible working world, video collaboration connects more employees than ever before. To help customers modernize and maintain their conference rooms, HP is announcing global availability of HP Managed Collaboration Services. HP Managed Collaboration Services uses Poly and HP gear to deliver exceptional meeting experiences with flexible, reliable, managed room solutions that ensure every space is video-enabled, and ready to be used. Learn more here.
Driving Societal Impact
HP is committed to accelerating equitable access to education, healthcare, and economic opportunity for those who are systemically excluded so they can participate and thrive in a digital economy. HP’s new services and programs help give technology a second life while delivering hope around the world.
Expanded Portfolio of HP Certified Refurbished Hardware
With growing customer demand for high-quality, reliable second-life devices, HP is announcing expansion of its HP Certified Refurbished hardware portfolio to now include LaserJet Multi-Function Printers, available for Managed Print Solutions customers in the United States.
Each HP Certified Refurbished device undergoes rigorous refurbishment and inspection processes, utilizes approved HP parts, and comes backed by HP Support for added peace of mind. The LaserJet offerings are the latest addition to the HP Certified Refurbished hardware portfolio, which also includes availability of HP EliteBook 800 G6 and G7 series notebooks in the United States and France.
Delivering HOPE Around the World
HP is expanding HOPE Recycling Futures – HP’s signature program that helps companies connect and uplift children. HOPE Recycling Futures receives devices from organizations who would otherwise dispose of them, works with its partners to erase existing data and refurbish the devices. HP then coordinates with vetted non-governmental organizations to deliver the devices to schools serving vulnerable and marginalized youth — all at no cost to the company or receiving organization.
HOPE Recycling Futures is already partnering with companies across the EU, UK, Switzerland, India, Singapore, and Brazil, and will now extend this partnership to include Mexico. More than 16,000 children in 22 countries have benefited from the program through 72 donation projects to date.
By giving their PCs a second life for kids in need through HOPE Recycling Futures, businesses can play a crucial role in reducing e-waste and empowering the next generation with the tools they need to thrive in a digital world.
Tech News
Tax Star Raises $1.75m Seed Round to Scale as a Pre-Approved Accredited Service Provider for UAE E-Invoicing
Tax Star, the UAE’s first AI-powered corporate tax software platform, announced it has closed a $1.75 million seed funding round. The raise comes as Tax Star positions itself around one of its most significant regulatory milestones to date, its status as a pre-approved Accredited Service Provider (ASP) for UAE e-invoicing. The round was backed primarily by angel investors.
Tax Star built its reputation as the first AI-powered corporate tax compliance software in the UAE, helping businesses navigate the country’s evolving tax landscape with automation and intelligence at the core of its product. This new funding builds directly on that foundation, with the company now doubling down on its role in the UAE’s e-invoicing rollout, a mandate will require businesses across the UAE to appoint an ASP and implement a compliant e-invoicing process connected to the UAE Electronic Invoicing System.
As a pre-approved ASP, Tax Star is positioned to serve as a trusted bridge between businesses and the UAE’s e-invoicing infrastructure. Being pre-approved validates Tax Star’s technical readiness ahead of key regulatory deadlines, and signals to the market that the company is positioned to capture demand as UAE businesses work to become compliant.
Proceeds from the round will be directed toward three core areas: go-to-market expansion, product development, and simplifying compliance for businesses navigating the UAE’s e-invoicing requirements. Rather than allocating the raise narrowly toward specific accounting-software integrations or new-market entry alone, Tax Star said the funding is designed to strengthen the of what businesses need to become, and stay, compliant.
The raise also supports Tax Star’s broader regional ambitions. The company has stated plans to expand into the GCC as part of its longer-term roadmap. The UAE’s e-invoicing framework, and Tax Star’s early positioning within it, is expected to serve as proof as the company pursues similar opportunities in other markets undergoing their own digital tax transformations.
Tax Star also acknowledges that being part of the Plug and Play and Dubai Founders HQ (DFHQ) start-up program helped Tax Star to prepare themselves for this investment round and helped refine its future expansion plans. The company is also part of the Microsoft for Startups Program and is aspiring to join Dubai’s D33 initiative.
The timing of the raise aligns with a fast-approaching regulatory calendar. Businesses in the UAE with annual revenue of AED 50 million or more face an ASP- appointment deadline of October 30, 2026, ahead of the first mandatory implementation phase for businesses with annual revenue of AED 50 million or more in January 2027. Tax Star said the new funding is intended to help ensure UAE businesses, regardless of size, are equipped to meet these deadlines without disruption to their operations.
“This funding allows us to focus on what matters most right now: easing the compliance burden for businesses across the GCC as e-invoicing becomes a reality,” said Rayhan Aleem, Co-founder and CEO of Tax Star. “Being a pre-approved ASP puts us in a strong position to support businesses through this transition, and this raise lets us invest in the team, the product, and the go-to-market work needed to do that at scale.”
Tax Star is the UAE’s first AI-powered corporate tax software platform and a pre-approved Accredited Service Provider for UAE e-invoicing. The company is also the only Accredited Service Provider listed on the Xero and QuickBooks App Stores offering native integration with those accounting platforms, alongside smooth integrations with Zoho, Odoo, and Naqood. Tax Star helps businesses simplify tax and compliance obligations through automation and AI, with plans to expand its footprint across the GCC and into Europe.
Tech News
FIFA Selects Globant to Create a Continuous Fan Experience Ecosystem for Football Fans Using AI Pods Powered by Glob.AI
FIFA has selected Globant (NYSE: GLOB) to redesign its global fan engagement, transforming how football is delivered to and experienced by billions worldwide.
Key FIFA digital platforms will now enable a more “joined-up” experience for fans where their preferences are recognized across platforms and competitions. Powered by AI Pods by Glob.AI, these platforms will continuously learn from real-time data and generate new experiences for fans all year round, growing FIFA’s influence beyond single tournaments.
This announcement marks an exciting evolution in how FIFA leverages technology within this partnership. FIFA is embracing an AI-native, consumption-based model. Glob.AI brings together human-supervised AI agents based on Globant’s proven processes, forged over 23 years of enterprise software experience. All institutional knowledge generated is secured within a proprietary token vault, granting FIFA complete ownership of its data and future AI-driven innovations. Initial pilots with FIFA have already demonstrated a 20% efficiency increase in throughput generation while maintaining or improving quality rates .
With this new advanced technology implementation, FIFA is working to create a centralized digital ecosystem that learns and will be able to adapt in real time to improve core pillars of the match day and fan experience including:
- Unified Fan Identity: Strengthening FIFA ID as the connective tissue across all digital touchpoints, enabling the organization to recognize, reach and reward fans whether they’re watching from home or attending a match.
- FIFA website: Evolving FIFA.com into a personalized hub for fans, leading to personally relevant content.
- The FIFA Tournament App: Evolving a single, customizable platform that brings together schedules, real-time content and local host city insights for fans on the ground.
For the fan, this means a more human-centric experience: a single digital thread that connects their interaction with FIFA platforms and their attendance at FIFA tournaments, where their fandom is remembered and can be rewarded. Every touchpoint will be powered by specialized AI architectures, which will learn from each action in order to provide increasingly precise and efficient services.
For FIFA, this move will help to end the era of the “anonymous fan” by connecting disparate journeys through a single and actionable ecosystem. By consolidating first-party data and strengthening digital identity, FIFA will gain better insights about how global fans operate and how to enhance their football experience, applying this intelligence to future tournaments, content and commercial initiatives.
“Our goal is to ensure every fan experiences football in a personal way that deepens their emotional connection,” said Mattias Grafström, FIFA Secretary General. “With Globant’s continued innovation, we can hold our technology projects to a higher standard and develop a system that learns and adapts to the needs of our global audience. By keeping the needs of fans present at all times, we will create a more sustainable future for our game.”
“We’re working with FIFA to shape technology around the fan,” said Martin Migoya, Co-founder and CEO of Globant. “With our AI Pods powered by Glob.AI we are building on our five years of collaboration by implementing a whole new service delivery model that moves at the pace of fandom. Football is the world’s number one sport because it remains unpredictable and accessible to all; the human-assisted AI model is key for technology systems that scale quickly and deliver the always-on entertainment that fans expect.”
Tech News
95% of Enterprises Have Delayed AI Projects as Infrastructure Limitations Spark “The Great AI Re-Architecture,” New Cloudera Report Finds
Cloudera, the only company bringing AI to data anywhere, today released its latest global survey, The Great AI Re-Architecture, revealing a fundamental shift in enterprise IT as organizations redesign their data architectures to meet the demands of AI. Based on responses from 1,500 Enterprise Architects, Cloud Infrastructure Leads, and Data Architects worldwide, the report finds that while AI adoption has become mainstream, legacy data architectures are increasingly limiting organizations’ ability to scale AI securely, efficiently, and cost-effectively.
The findings point to a fundamental shift in enterprise IT architecture. While 77% of organizations are actively using AI, nearly all (95%) have delayed or canceled AI initiatives over the past year because of data governance, compliance, or regulatory challenges. To overcome these challenges, 72% say their current data architecture requires a significant overhaul to meet future AI requirements, suggesting today’s infrastructure was not built for the demands of modern AI.
Together, these findings highlight what Cloudera calls “The Great AI Re-Architecture”—the mass transition from legacy data architectures toward hybrid environments that enable organizations to bring trusted AI to trusted data, wherever it resides.
“This current era of AI is forcing organizations to rethink the foundations of their technology infrastructure,” said Sergio Gago, Chief Technology Officer at Cloudera. “Many enterprises are discovering that the architectures built for traditional analytics weren’t designed for the scale, governance, and flexibility AI demands today. Success will depend on building a data foundation that gives organizations the freedom to run AI wherever it makes the most sense, without compromising control or security.”
AI Is Driving an Enterprise Infrastructure Reset
AI has moved well beyond isolated pilot projects and is now embedded across enterprise operations. As organizations expand AI across the business, they’re placing mounting pressure on infrastructure that was never designed for AI at scale.
Three-quarters (75%) of respondents say AI integrations have changed their organization’s data storage and architecture practices, while 84% report increased infrastructure costs driven by AI workloads. Together, these findings suggest organizations are rethinking not only where data lives, but how it is managed, governed, and delivered to AI systems.
Governance Is Critical Infrastructure
As organizations scale AI, governance is becoming foundational to enterprise AI success. Earlier this year, Cloudera’s Data Readiness Index found that 75% of organizations said AI is exposing the limitations of their legacy governance processes. This latest research suggests those challenges are only intensifying as AI adoption grows.
Nearly three-quarters (73%) of respondents say AI has made data governance more complex, and more than half (55%) report delaying or canceling more than six AI projects over the past 12 months due to governance, compliance, or regulatory challenges.
The challenge is compounded by increasingly distributed data. Nearly every respondent (97%) reports moving data between environments at least monthly, making consistent governance across cloud, private cloud, on-premises, and edge environments essential for scaling AI securely.
Hybrid Architectures Become the New Enterprise Standard
Organizations are increasingly adopting hybrid architectures to balance performance, governance, cost, and flexibility, all of which are critical to modern AI success.
Two-thirds (66%) of respondents say they have moved AI workloads from public cloud environments back to private cloud or on-premises infrastructure during the past year, signaling a broader shift toward hybrid architectures that allow organizations to run AI workloads where they perform best.
Looking ahead, organizations are investing across cloud, on-premises, edge, and hybrid environments rather than relying on a single deployment model. One-quarter (25%) say they plan to prioritize a hybrid-first architecture over the next two years, reinforcing that the future of enterprise AI will be defined, in part, by flexibility rather than a single infrastructure strategy.
The Future of Enterprise AI Depends on Hybrid Data Architectures
AI adoption is no longer the differentiator; AI optimization is. Organizations that modernize their data architectures to govern data consistently and run AI wherever it makes the most sense will be well positioned to deliver scalable, secure AI and lasting business value.
As these themes take center stage at Cloudera EVOLVE Singapore next week, read the full report to learn how organizations are preparing their data foundations for enterprise AI.
Methodology
The survey, commissioned by Cloudera and fielded by Wakefield Research (www.wakefieldresearch.com) among 1,500 Enterprise Architects, Cloud Infrastructure Leads, and Data Architects at companies with a minimum size requirement of 1,000 employees in all markets except Spain, Singapore, and South Africa, for which the company size minimum is 250 employees. The research was conducted in 3 Regions and 9 markets: Americas (U.S. (n600), Canada (n100), Brazil (n100)), EMEA (South Africa (n100), Spain (n100), U.K. (n200)), and APAC (Singapore (n100), India (n100), Japan (n100)) between June 5th and June 22nd, 2026, using an email invitation and an online survey.
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