Tech News
HP Workforce Solutions Advances Strategy to Deliver Exceptional Employee Experiences
At HP Imagine, the company’s annual event for media and analysts, HP Workforce Solutions division (HPWS) announced a series of significant advancements designed to enable companies to achieve growth by delivering more personalized, fulfilling experiences.
As part of this, HP is expanding access to HP Workforce Experience Platform, giving IT managers access to enhanced tools, data and insights to ensure their employees are connected and productive. For customers wanting HP to manage their IT environment, HP is announcing advanced monitoring solutions and global availability of HP Managed Collaboration Services that proactively remediate incidents before employees are impacted. And when technology does fail, HP is launching a new service that helps get employees back up and running quickly. HP is also introducing a new service to help companies harness the power of AI to drive further productivity in the workforce and expanded refurbishment programs to drive a more circular economy.
“We are at the intersection of two major trends – AI and Flexible Work – and both are having a profound impact on our lives,” said Dave Shull, President of HP Workforce Solutions. “At the same time, employees want greater fulfillment and companies want improved productivity. Our Future-Ready portfolio of software and solutions helps guide companies through this shift.”
Keeping Employees Engaged and Productive
HP Workforce Experience Platform Expands Beta Access and Introduces New Features
HP Workforce Experience Platform – a platform that intelligently anticipates and resolves digital friction across every employee endpoint from a single dashboard – has been in private beta for three months with more than 270K devices enrolled.
HP is now expanding access by making the Workforce Experience Platform Beta available to new or renewing HP Proactive Insights customers in the United States at no extra cost.
As part of the new release, HP is rolling out new features that enable customers to monitor, secure, and manage printer performance at scale, in addition to PCs. New capabilities in AI-powered fleet management and employee sentiment analysis will help reduce IT support tickets and employee downtime through proactive anomaly detection and smart recommendations.
Additionally, HP Workforce Experience Platform supports integrations with Microsoft Power BI, Power Automate and Tableau (available now), and plans to support Microsoft Intune and ServiceNow in a future release, enabling IT to leverage Workforce Experience Platform data easily and securely within their existing workflows. This means IT has a more holistic view of their device fleet, better data accuracy, and more tailored IT operations that help drive down expenses and improve return on investment.
New Global Command Centers for Advanced Monitoring Capabilities
As companies look to shift their IT support from a reactive to a proactive approach, HP is announcing advanced Monitoring and Management capabilities – enabled by new global command centers – to help customers monitor and manage both HP and non-HP devices across the world, including detecting and remediating incidents.
Leveraging telemetry, HP monitors thousands of data points in conference room equipment, printers, and PCs. This enables HP Service Experts to detect and identify issues and take remote actions to proactively remediate incidents before employees are impacted. These HP Managed Services are available globally for HP’s managed solutions customers and sold through direct channels.
Industry’s First Out-of-band Diagnostics and Remediation Capability Data shows that 90% of employees prefer flexible or hybrid work. Employees have also come to expect the same level of support remotely that they would receive in an office. But existing remote support tools can’t always address the problem, like when a PC crashes and won’t reboot.
To help reduce the time and frustration involved in restoring productivity for both hybrid employees and IT, HP is introducing a new HP out-of-band remediation service, the industry’s most advanced remote remediation technology, that enables more PC issues to be fixed remotely than ever before – even if the PC won’t boot. HP is the first PC manufacturer to use out-of-band technology to securely connect to remote PCs below the OS, using an encrypted cloud connection. This allows HP support agents full keyboard, video and mouse (KVM) control to diagnose and fix more complex issues like boot failures, imaging and BIOS issues — with virtually no assistance from the end user. This industry-first remediation service is expected to be available later this year in North America and the EU as an add-on to an HP Essential, Premium or Premium+ Support package with the purchase of any new Intel vPro enabled PC direct from HP or an authorized reseller. HP plans to expand the service feature availability across other commercial PCs in the coming months.
New AI Advisory Services Help Customers Tap into the Potential of Microsoft Copilot
HP is also announcing a new AI advisory service to help customers tap into the full potential of Microsoft 365 Copilot. This new AI advisory service will evaluate a company’s current setup and readiness for AI, conduct interactive workshops to help companies maximize the benefits of AI, and help companies plan for rolling out new AI tools. This new AI Advisory Service is expected to be available in November 2024 in the US, UK, France, Spain, Ireland, and Germany.
Creating Collaborative Team Experiences
Managed Collaboration Services Now Available to Customers Worldwide
In today’s flexible working world, video collaboration connects more employees than ever before. To help customers modernize and maintain their conference rooms, HP is announcing global availability of HP Managed Collaboration Services. HP Managed Collaboration Services uses Poly and HP gear to deliver exceptional meeting experiences with flexible, reliable, managed room solutions that ensure every space is video-enabled, and ready to be used. Learn more here.
Driving Societal Impact
HP is committed to accelerating equitable access to education, healthcare, and economic opportunity for those who are systemically excluded so they can participate and thrive in a digital economy. HP’s new services and programs help give technology a second life while delivering hope around the world.
Expanded Portfolio of HP Certified Refurbished Hardware
With growing customer demand for high-quality, reliable second-life devices, HP is announcing expansion of its HP Certified Refurbished hardware portfolio to now include LaserJet Multi-Function Printers, available for Managed Print Solutions customers in the United States.
Each HP Certified Refurbished device undergoes rigorous refurbishment and inspection processes, utilizes approved HP parts, and comes backed by HP Support for added peace of mind. The LaserJet offerings are the latest addition to the HP Certified Refurbished hardware portfolio, which also includes availability of HP EliteBook 800 G6 and G7 series notebooks in the United States and France.
Delivering HOPE Around the World
HP is expanding HOPE Recycling Futures – HP’s signature program that helps companies connect and uplift children. HOPE Recycling Futures receives devices from organizations who would otherwise dispose of them, works with its partners to erase existing data and refurbish the devices. HP then coordinates with vetted non-governmental organizations to deliver the devices to schools serving vulnerable and marginalized youth — all at no cost to the company or receiving organization.
HOPE Recycling Futures is already partnering with companies across the EU, UK, Switzerland, India, Singapore, and Brazil, and will now extend this partnership to include Mexico. More than 16,000 children in 22 countries have benefited from the program through 72 donation projects to date.
By giving their PCs a second life for kids in need through HOPE Recycling Futures, businesses can play a crucial role in reducing e-waste and empowering the next generation with the tools they need to thrive in a digital world.
Tech News
Anomali to Address the Next Phase of AI-Led Cyber Defense at GISEC 2026
Anomali, the leading global Managed Intelligence and Agentic SOC platform, announced its participation at GISEC Global 2026, taking place through 16-18 September at Dubai Exhibition Centre (DEC), Expo City.
The company’s discussions at GISEC will center on Autonomous SOC with Governed AI, Agentic AI, Actionable Threat Intelligence and Unified Security Data Lake capabilities that are changing the manner in which security teams investigate threats, manage workflows and make decisions.
Samer Jadallah, Vice President, Middle East & Africa at Anomali, will represent the company at GISEC and will focus on the growing impact of AI on both attackers and defenders, emerging shifts in the threat landscape, including the need to counter CEO impersonation attacks as well as key challenges facing modern security teams. He will also highlight AI’s role is helping organizations respond more effectively to evolving threats, Anomali’s commitment to the region and ongoing product innovation and plans to expand adoption of the Anomali platform across global enterprises and government organizations.
A key focus at this year’s event will be the changing nature of cyberattacks. As threat actors promptly adopt AI to scale campaigns and further accelerate attacks, security operations centers (SOC) are under growing pressure to process rising volumes of alerts with limited resources. To help with this, Anomali will demonstrate how AI can support analysts in multiple ways like surfacing higher- value insights, reducing manual effort and enabling quicker, informed responses.
Visitors can find Anomali at Booth E156 and Booth A80.
- Event: GISEC Global 2026
- Booths: E156 and A80
- Location: Dubai Exhibition Centre (DEC), Expo City
- Dates: 16 th to 18 September 2026
- Time: 9:00 am to 5:00 pm GST
Tech News
HONOR BRINGS ITS ALPHA PLAN TO LIFE AT LEAP 2026 WITH THE WORLD’S FIRST ROBOT PHONE AND RENEWED “DARE TO BE” BRAND DIRECTION
HONOR, a global leading AI device ecosystem company, concluded its participation at LEAP 2026, bringing its “ALPHA PLAN: From Vision to Reality” to life through the world’s first Robot Phone, advancements in robotics, cinematic imaging and connected AI experiences. The participation also marked HONOR’s renewed “Dare to Be” brand direction reflecting its continued transformation from a company predominantly known for smartphones into a broader global AI device ecosystem company.
Commenting on the participation, Lei Kunming, CMO HONOR Middle East & Africa said, “LEAP 2026 showed how HONOR’s ALPHA PLAN is moving from vision to reality. From the world’s first Robot Phone and Robotics to our connected ecosystem, we demonstrated how AI can work more naturally around people.” He added “Our ‘Dare to Be’ direction gives that transformation a stronger identity, with Saudi Arabia remaining central to our growth in AI and digital innovation.”
Bringing the HONOR Booth Experience to Life
Visitors explored HONOR’s expanding ecosystem through interactive experiences spanning sports, gaming, smart office, learning and everyday scenarios.
The booth demonstrated how smartphones, PCs, tablets, wearables and other smart devices can work together to deliver more seamlessly, across work, entertainment, sports and health, reflecting the ALPHA PLAN’s ambition to create a more intelligent, connected and human-centric ecosystem around the user.
Introducing the World’s First Robot Phone
At the centre of HONOR’s showcase was the world’s first Robot Phone, a defining proof point of the ALPHA PLAN and a new category combining AI, robotics and cinematic imaging.
Its integrated robotic gimbal can move, track subjects and respond to its surroundings, enabling more intuitive and proactive content creation. LEAP also marked the Robot Phone’s reveal for the Middle East and Africa, making the region the first overseas market to experience the new category.
HONOR also highlighted its collaboration with ARRI, bringing more than 100 years of professional cinema and image science expertise together with HONOR’s AI and robotics capabilities to make cinematic content creation more accessible to everyday users.
Advancing a Future Built on Human and AI Collaboration
Beyond the Robot Phone, HONOR showcased its ambitions in robotics through HONOR Robotics D1, reinforcing its vision of a future shaped not by humans competing against AI, but by humans working with AI to achieve more. The company also explored the future of AI devices and robotics through its LEAP keynote and panel discussions.
Entering a New “Dare to Be” Era
Reflecting this evolution, HONOR’s renewed“Dare to Be” direction reflects its evolution beyond individual devices towards an open AI ecosystem connecting technologies, industries and lifestyles. Supported by innovations including Agentic OS and AiMAGE, HONOR’s journey progresses from an intelligent phone to an intelligent ecosystem and, ultimately, an intelligent world.
Driving Growth Across MEA
HONOR entered LEAP with strong regional momentum. In H1 2026, the company grew by 35% while the Middle East smartphone market declined by 13%, making HONOR the only leading smartphone brand in the region to grow and the second-largest smartphone brand in the Middle East. This followed 73% year-on-year growth in Q1 2026.
Within this regional growth, Saudi Arabia remains a particularly important market for HONOR, supporting the company’s broader ambitions across AI devices and its connected ecosystem.
Strengthening HONOR’s AIoT Presence in Saudi Arabia
As part of this momentum, Saudi Arabia remains a strategic market for HONOR and an important part of the ALPHA PLAN. The Kingdom is now HONOR’s number one tablet market by share, while its AIoT business has grown by more than 500% and HONOR Earbuds Clip has surpassed 100,000 units sold locally.
Building on this strong foundation, HONOR continues to strengthen its presence through retail, after-sales, local partnerships and deeper engagement with the Kingdom’s technology ecosystem.
Tech News
greytHR expands agentic AI-powered HR execution across Middle East region with greytHR NAVOS

greytHR, a leading full-suite Human Resource Management System (HRMS) platform, launched greytHR NAVOS across the Middle East region, bringing agentic AI competencies directly into its platform. The new capability enables HR teams to find information, navigate workflows, while completing authorised HR activities through simple, natural-language commands.
The Middle East rollout comes as agentic AI begins to reshape HR functions globally. According to McKinsey’s August 2026 research on the agentic era of HR, roughly two-thirds of today’s HR activities, including recruitment, payroll, onboarding and benefits administration, could be largely automated by 2030.
Unlike conventional AI assistants that primarily focus on answering questions, greytHR NAVOS follows an execution-first approach, helping users move from finding information to initiating and completing supported HR actions. Its three core functions – Navigate, Operate, and Support – enable information and workflow discovery, authorised action execution and contextual guidance.
Girish Rowjee, Co-founder & CEO of greytHR, said: “We have evolved from a system that you work on, to a platform that works with you. As a full-suite HRMS, greytHR already connects the entire hire-to-retire lifecycle across key HR operations. With the launch of greytHR NAVOS, we are adding an agentic AI layer across this connected ecosystem, enabling users to manage everyday HR activities through conversational commands rather than searching through multiple menus or disconnected tools. Furthermore, greytHR NAVOS works within each organisation’s existing security and access controls, reducing administrative friction and accelerating everyday HR execution.”
greytHR NAVOS supports a wide range of workflows across core HR, leave and attendance, workforce management, performance management, recruitment, platform navigation and support. HR teams can use the capability to update employee information, generate and publish letters, access attendance records, manage leave and regularisations, support performance reviews, search for job openings and candidates, handle recruitment approvals and generate hiring content.
Based on early greytHR NAVOS usage in comparable markets, HR administrators have reported productivity savings of approximately five hours per week by replacing repetitive manual workflows with conversational requests. In one practical example, an attendance-muster export that previously required around five separate steps can be completed through a natural-language prompt in approximately 10 seconds. By simplifying routine processes and reducing time spent on software interfaces, greytHR NAVOS enables HR professionals to devote more time to employee engagement, workforce planning and strategic decision-making.
greytHR NAVOS operates within each organisation’s existing role-based access control (RBAC) system, ensuring that access to employee information and platform actions remains aligned with individual user roles and permissions. Moreover, sensitive or irreversible actions require explicit human confirmation before execution. The platform also maintains a traceable audit record of AI-assisted activity, including the initiating user, timestamp, prompt and action details. Meanwhile, greytHR’s established privacy, security, and governance framework extends to greytHR NAVOS, including alignment with SOC 2 Type II, ISO 27001:2022, and GDPR frameworks, supported by human oversight.
The new capability is available across all paid greytHR plans, including essential, growth, and premium, with no per-seat AI fees, usage caps or separate purchase required.
The launch showcases the evolution of HRMS platforms from traditional systems of record towards systems of action, where technology can understand user intent, identify the relevant workflow and support the execution of the next authorised step.
greytHR currently supports over 34,000 organisations and 3.5 million users across over 30 countries, providing a strong foundation for expanding its agentic AI capabilities across the Middle East region. With greytHR NAVOS, the company is helping regional businesses simplify HR administration and narrow the gap between intent and execution.
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