Connect with us

Tech News

HP Workforce Solutions Advances Strategy to Deliver Exceptional Employee Experiences

Published

on

HP

At HP Imagine, the company’s annual event for media and analysts, HP Workforce Solutions division (HPWS) announced a series of significant advancements designed to enable companies to achieve growth by delivering more personalized, fulfilling experiences.

As part of this, HP is expanding access to HP Workforce Experience Platform, giving IT managers access to enhanced tools, data and insights to ensure their employees are connected and productive. For customers wanting HP to manage their IT environment, HP is announcing advanced monitoring solutions and global availability of HP Managed Collaboration Services that proactively remediate incidents before employees are impacted. And when technology does fail, HP is launching a new service that helps get employees back up and running quickly. HP is also introducing a new service to help companies harness the power of AI to drive further productivity in the workforce and expanded refurbishment programs to drive a more circular economy.

“We are at the intersection of two major trends – AI and Flexible Work – and both are having a profound impact on our lives,” said Dave Shull, President of HP Workforce Solutions. “At the same time, employees want greater fulfillment and companies want improved productivity. Our Future-Ready portfolio of software and solutions helps guide companies through this shift.”

Keeping Employees Engaged and Productive

HP Workforce Experience Platform Expands Beta Access and Introduces New Features

HP Workforce Experience Platform – a platform that intelligently anticipates and resolves digital friction across every employee endpoint from a single dashboard – has been in private beta for three months with more than 270K devices enrolled.

HP is now expanding access by making the Workforce Experience Platform Beta available to new or renewing HP Proactive Insights customers in the United States at no extra cost.

As part of the new release, HP is rolling out new features that enable customers to monitor, secure, and manage printer performance at scale, in addition to PCs. New capabilities in AI-powered fleet management and employee sentiment analysis will help reduce IT support tickets and employee downtime through proactive anomaly detection and smart recommendations.

Additionally, HP Workforce Experience Platform supports integrations with Microsoft Power BI, Power Automate and Tableau (available now), and plans to support Microsoft Intune and ServiceNow in a future release, enabling IT to leverage Workforce Experience Platform data easily and securely within their existing workflows. This means IT has a more holistic view of their device fleet, better data accuracy, and more tailored IT operations that help drive down expenses and improve return on investment.

New Global Command Centers for Advanced Monitoring Capabilities

As companies look to shift their IT support from a reactive to a proactive approach, HP is announcing advanced Monitoring and Management capabilities – enabled by new global command centers – to help customers monitor and manage both HP and non-HP devices across the world, including detecting and remediating incidents.

Leveraging telemetry, HP monitors thousands of data points in conference room equipment, printers, and PCs. This enables HP Service Experts to detect and identify issues and take remote actions to proactively remediate incidents before employees are impacted. These HP Managed Services are available globally for HP’s managed solutions customers and sold through direct channels.

Industry’s First Out-of-band Diagnostics and Remediation Capability Data shows that 90% of employees prefer flexible or hybrid work. Employees have also come to expect the same level of support remotely that they would receive in an office. But existing remote support tools can’t always address the problem, like when a PC crashes and won’t reboot.

To help reduce the time and frustration involved in restoring productivity for both hybrid employees and IT, HP is introducing a new HP out-of-band remediation service, the industry’s most advanced remote remediation technology, that enables more PC issues to be fixed remotely than ever before – even if the PC won’t boot. HP is the first PC manufacturer to use out-of-band technology to securely connect to remote PCs below the OS, using an encrypted cloud connection. This allows HP support agents full keyboard, video and mouse (KVM) control to diagnose and fix more complex issues like boot failures, imaging and BIOS issues — with virtually no assistance from the end user. This industry-first remediation service is expected to be available later this year in North America and the EU as an add-on to an HP Essential, Premium or Premium+ Support package with the purchase of any new Intel vPro enabled PC direct from HP or an authorized reseller. HP plans to expand the service feature availability across other commercial PCs in the coming months.

New AI Advisory Services Help Customers Tap into the Potential of Microsoft Copilot

HP is also announcing a new AI advisory service to help customers tap into the full potential of Microsoft 365 Copilot. This new AI advisory service will evaluate a company’s current setup and readiness for AI, conduct interactive workshops to help companies maximize the benefits of AI, and help companies plan for rolling out new AI tools. This new AI Advisory Service is expected to be available in November 2024 in the US, UK, France, Spain, Ireland, and Germany.

Creating Collaborative Team Experiences

Managed Collaboration Services Now Available to Customers Worldwide

In today’s flexible working world, video collaboration connects more employees than ever before. To help customers modernize and maintain their conference rooms, HP is announcing global availability of HP Managed Collaboration Services. HP Managed Collaboration Services uses Poly and HP gear to deliver exceptional meeting experiences with flexible, reliable, managed room solutions that ensure every space is video-enabled, and ready to be used. Learn more here.

Driving Societal Impact

HP is committed to accelerating equitable access to education, healthcare, and economic opportunity for those who are systemically excluded so they can participate and thrive in a digital economy. HP’s new services and programs help give technology a second life while delivering hope around the world.

Expanded Portfolio of HP Certified Refurbished Hardware

With growing customer demand for high-quality, reliable second-life devices, HP is announcing expansion of its HP Certified Refurbished hardware portfolio to now include LaserJet Multi-Function Printers, available for Managed Print Solutions customers in the United States.

Each HP Certified Refurbished device undergoes rigorous refurbishment and inspection processes, utilizes approved HP parts, and comes backed by HP Support for added peace of mind. The LaserJet offerings are the latest addition to the HP Certified Refurbished hardware portfolio, which also includes availability of HP EliteBook 800 G6 and G7 series notebooks in the United States and France.

Delivering HOPE Around the World

HP is expanding HOPE Recycling Futures – HP’s signature program that helps companies connect and uplift children. HOPE Recycling Futures receives devices from organizations who would otherwise dispose of them, works with its partners to erase existing data and refurbish the devices. HP then coordinates with vetted non-governmental organizations to deliver the devices to schools serving vulnerable and marginalized youth — all at no cost to the company or receiving organization.

HOPE Recycling Futures is already partnering with companies across the EU, UK, Switzerland, India, Singapore, and Brazil, and will now extend this partnership to include Mexico. More than 16,000 children in 22 countries have benefited from the program through 72 donation projects to date.

By giving their PCs a second life for kids in need through HOPE Recycling Futures, businesses can play a crucial role in reducing e-waste and empowering the next generation with the tools they need to thrive in a digital world.

Tech News

Syncrow Revolutionises Smart Building Management with New IoT Platform SyncOS

Published

on

Smart Building Management

Syncrow, a provider of scalable and innovative automation solutions powered by the Internet of Things (IoT), has launched SyncOS, a cloud-based IoT platform set to redefine smart building management across the GCC region.

SyncOS’ flexibility and scalability provide a more effective way for businesses and organisations to manage multiple buildings, floors, or rooms through the web or a mobile app. With this launch, Syncrow is expanding its lineup of comprehensive IoT and automation solutions that enhance efficiency, comfort, sustainability, and wellness across various sectors.

Featuring an intuitive dashboard, SyncOS gives property and facility managers all the information they need at a glance. This allows for easy monitoring and control of all connected devices, including lighting, water, HVAC, and security systems, across residential, commercial, and mixed-use environments.

Syncrow App

Leveraging the power of IoT and smart sensors, SyncOS offers predictive maintenance capabilities by monitoring device health and sending out early warnings to reduce downtime and prevent costly failures.

SyncOS’ advanced technology enables a smooth transition from traditional wired systems. With Syncrow’s wireless-first approach, the platform transforms existing buildings into smart environments – delivering cost-efficiency, peak system performance, and minimal operational disruption.

To ensure effortless onboarding and rapid adoption of new smart devices, SyncOS supports over 60 device types, with more added on a regular basis. This wide compatibility allows businesses and partners to integrate their existing apps and ecosystems using open APIs and white label options.

Syncrow App Devices Management 03

One of Syncrow’s key focus areas with the launch of SyncOS is wellness. The company is committed to advancing people’s wellbeing by creating technologies that respond to increasingly stringent occupant health standards. The IoT platform is capable of automating key environmental factors, including thermal comfort, air quality, water purity and more.

The launch of SyncOS contributes to various government initiatives, such as the UAE’s Green Agenda – 2030 and Saudi Vision 2030. Both programmes emphasise the use of advanced technologies to promote energy efficiency and sustainable development.

With roots in the UAE and active operations in Saudi Arabia, Syncrow has critical hands-on knowledge and experience with building codes, technical standards, and project workflows in the region. The company has successfully delivered projects for leading brands across the GCC, demonstrating its capability to meet regional demands with precision and reliability.

Syncrow App Workflow Automation 04

Commenting on the launch, Syncrow Co-Founder and CEO, Talal Debs, says: “We developed SyncOS to combine the capabilities of legacy building management systems with modern controls, data, IoT automation, and cloud connectivity. Our platform enables businesses to benefit from real-time actionable insights with detailed device-level information to drive smarter decisions.”

“People today are more conscious than ever about their health and overall well-being, whether at home, at work, or while traveling,” Talal added. “At Syncrow, we’ve designed our solutions to prioritise these evolving needs by focusing on air quality and environmental wellness. By doing so, we’re not only improving people’s lifestyles but also enabling businesses to deliver healthier, more responsive environments for their customers.”

Following the launch of SyncOS, Syncrow will continue developing various smart automation solutions that are centred on the needs of the GCC markets and deliver long-term scalability and resilience in the fast-transforming region.

Continue Reading

Tech News

OPSWAT and SentinelOne Enter OEM Partnership to Further Strengthen Multi-Layered Malware Detection with AI

Published

on

a cybersecurity professional analyzing threats using AI

OPSWAT, a global leader in critical infrastructure protection, and SentinelOne (NYSE:S) today announced their OEM partnership with the integration of SentinelOne’s industry-leading AI-powered detection capabilities into OPSWAT’s Metascan™ Multiscanning technology. This collaboration elevates malware detection across platforms, empowering enterprises to combat modern cyber threats with even greater precision and speed.

With SentinelOne’s AI/ML detection capabilities now part of OPSWAT’s Metascan Multiscanning, joint customers benefit from:

  • Enhanced detection accuracy through industry-leading AI capabilities
  • Cross-platform functionality, supporting both Windows and Linux deployments
  • Stronger ransomware and zero-day threat defense with autonomous, cloud-independent operation
Tom-Mullen-SVP-Business-Development-at-OPSWAT
Tom Mullen, SVP, Business-Development at OPSWAT

“OPSWAT’s mission is to ensure the secure and compliant flow of data across the world’s critical infrastructure,” said Tom Mullen, Senior Vice President, Business Development, OPSWAT. “Integrating SentinelOne’s AI detections strengthens Metascan’s multilayered defense, giving our customers faster, smarter protection against today’s most sophisticated threats.”

The inclusion of SentinelOne’s AI/ML detections in Metascan Multiscanning provides unmatched malware detection through simultaneous scanning with over 30 leading anti-malware engines, utilizing signature, heuristic, and machine learning techniques to achieve over 99% detection accuracy. The integration of SentinelOne’s AI/ML detections further amplifies this capability by identifying threats that bypass traditional defenses such as polymorphic malware.

“Our collaboration with OPSWAT reflects a shared commitment to strengthening cybersecurity through innovation,” said Melissa K. Smith, Vice President, Strategic Technology Partnerships and Initiatives, SentinelOne. “By integrating our AI/ML detections with Metascan Multiscanning, we’re delivering joint value that helps organizations elevate their threat detection strategies and better protect critical infrastructure across complex environments.”

This integration is available immediately as part of the latest Metascan Multiscanning release and supports key OPSWAT products both on-premises and cloud, including MetaDefender Core, MetaDefender ICAP Server, and MetaDefender Kiosk.

Continue Reading

Tech News

PROVEN Reality Launches Comprehensive VR Lab Service Across the GCC

Published

on

a front-quarter shot of a man wearing a VE headset interacting with it
Pavel Makarevich, Vice President at PROVEN Solution
Pavel Makarevich, Vice President at PROVEN Solution

PROVEN Reality, a leading Virtual and Augmented Reality company, has announced the launch of a new service to help organizations establish a fully operational Virtual Reality (VR) lab. This service will help organizations set up a place to seamlessly integrate VR into their operations for education, training, and more.

The full-service offering will be an all-inclusive step-by-step solution designed for schools, universities, hospitals, and enterprises looking to adopt VR technologies without the hassle of going through a complex setup process.

“Virtual reality has moved from novelty to necessity,” said Pavel Makarevich, Vice President at PROVEN Solution. “With our VR lab service, PROVEN Reality can help institutions across the GCC take that critical leap—from passive learning and limited training models to immersive, high-impact experiences that improve outcomes and operational efficiency.”

A VR lab can be a dedicated, purpose-built space where everyone can experience immersive simulations using VR technology ideal for:

Universities – Using VR enables a more hands-on learning experience. For example, engineering students can now simulate complex machinery and electrical systems while medical students can safely practice procedures without risk.

Schools – VR transforms traditional classroom learning by making subjects interactive and engaging. The result is deeper engagement, improved comprehension, and stronger knowledge retention.

Enterprises – Businesses can use VR for onboarding, product design, and skill training simulations, such as crisis management and equipment handling, in a risk-free environment. VR can be utilized for real-time collaboration among remote teams and allow product prototyping in shared virtual spaces.

Hospitals – Medical students and professionals can safely practice surgeries and patient care scenarios in lifelike VR environments. Hospitals can also use VR to train staff in emergencies.

Backed by Expertise and Strategic Partnerships

PROVEN Reality draws on extensive  experience in the GCC market, with a regional presence in Riyadh and Dubai. The company’s VR solutions are powered by partnerships with global hardware vendors, including HTC, PICO, Apple, and Magic Leap.

PROVEN Reality’s unique blend of in-house R&D, subject-matter experts, and a vast consultant network ensures sector-specific insight and robust implementation across any industry.

Continue Reading

Trending

Please enable JavaScript in your browser to complete this form.

Copyright © 2023 | The Integrator