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Accor Appoints Raki Phillips as Regional President for Premium, Midscale & Economy Division in Middle East, Africa & Turkiye

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Portrait of Raki Phillips, Regional President for Premium, Midscale & Economy Division in Middle East, Africa & Turkiye - Accor

Accor has announced the appointment of Raki Phillips as Regional President for the Premium, Midscale & Economy (PME) division across the Middle East & Africa & Türkiye, effective November 2025. He succeeds Paul Stevens in leading one of Accor’s most strategically important regions.

Phillips will oversee hotel operations performance across a network of over 250 hotels in 27 countries, and a robust pipeline of over 85 openings further anchoring Accor’s presence across the region. He will report to Duncan O’Rourke, Chief Executive Officer of Accor’s Premium, Midscale & Economy division in Middle East Africa & Asia Pacific.

With more than 20 years of global experience, Raki Phillips is widely regarded as one of the most influential tourism leaders in the Middle East. Most recently, he held the role of CEO of Ras Al Khaimah Tourism Development Authority (RAKTDA), where he spearheaded the Emirate’s transformation into one of the region’s fastest growing and most progressive tourism destinations. Under his leadership, the destination tripled tourism revenues, expanded its international airlift, helped secure the Wynn Resorts deal – the largest FDI in the emirate – and launched landmark sustainability initiatives.

Phillips is also a former Fairmont Raffles Hotels International executive, where he held senior commercial roles and contributed to global brand expansion, adding operational depth and luxury expertise to his wide-ranging profile, including the ramp up of the Fairmont, Raffles and Swissôtel Makkah Complex as well as Fairmont hotels across the Middle East and India. His earlier career includes senior roles with Ritz-Carlton and Universal Studios Orlando, blending deep operational experience with a sharp commercial mindset. In recent years, he has been consistently recognised among the Middle East’s top travel and tourism executives, noted for his ability to drive results through culture, community engagement, and innovation.

“Raki brings a rare combination of commercial agility, regional knowledge, and purpose-led leadership. As we move into the next stage of growth in the Middle East, Africa and Türkiye, it’s important we strengthen our leadership presence locally. With his deep understanding of the region, and strong relationships across both public and private sectors, Raki is perfectly positioned to deepen our community ties, accelerate development, and continue to elevate the strength of our brands. His appointment reflects our long-term commitment to the region and our belief in the power of local leadership to drive impact, Duncan O’Rourke, CEO, Premium, Midscale & Economy, MEA APAC, Accor.

Phillips’ appointment follows the announcement that Paul Stevens shall be departing in October. Paul’s tenure with Accor spans nearly three decades. Under Paul’s leadership, we’ve seen strong growth, operational excellence, and a deep cultural shift. He built a unifying One Team spirit and launched standout initiatives like Choir Games, Think Like an Owner, and Race to Survive, raising millions for children’s health and community causes. A committed champion of inclusion and purpose, he led DIA, Purpose Week, Accor’s Purpose Statement, and localised RiiSE and SheLeads across Africa, Saudi Arabia, and Türkiye. His impact earned global recognition, including Best Business Unit and multiple Bernache Awards for ESG and business excellence.

Phillips joins Accor at a time of strong momentum across the region, with over 350 hotels, 92k rooms and 140 hotels (31K rooms) in the pipeline. The Group’s Premium, Midscale &Economy division has posted healthy year-on-year growth, with key markets such as the UAE, Egypt, and Saudi Arabia showing strong performance and development potential. With an ambitious pipeline and growing demand for diverse hospitality experiences, his appointment reinforces Accor’s commitment to local leadership and market-led innovation.

Based in Dubai, Phillips will oversee a diverse brand portfolio that includes Swissôtel, Pullman, Mövenpick, Novotel, Mercure and ibis, while also supporting owners and partners to unlock long-term value and guest loyalty.

Hospitality

A Flavour-Packed International Burger Week at List Bar

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From 25th to 30th May, List Bar presents a special International Burger Week experience, featuring a curated selection of expertly crafted burgers made with premium ingredients, all served in a lively and relaxed setting perfect for social gatherings or unwinding after a long day.

Each burger order is paired with a complimentary pint, adding extra value to this exclusive offering and making it an ideal choice for those looking to enjoy great food in a vibrant atmosphere.

Offer Details
Date: 25th to 30th May | Offer: Buy any burger and enjoy a complimentary pint | Location: List Bar, Al Jaddaf Rotana Suite Hotel

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Hospitality

FROM FARM TO SHELF: THE CASE FOR SOURCING CLOSER TO HOME

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Words by Firas Nasir, CEO of Organic Foods & Café and Co-CIO of the Gulf Japan Food Fund

The most consequential changes in business rarely announce themselves. They accumulate quietly in procurement decisions, in vendor reviews, and in sourcing conversations held far from the shop floor. What is happening inside UAE retail supply chains at the moment is exactly that kind of change. In the past, retailers across all formats built their vendor lists around established global suppliers who could deliver volume, compliance maturity, and operational consistency at scale. Local producers, by contrast, sometimes struggled to meet the benchmarks that major buyers required: reliable cold chain infrastructure, internationally recognised food safety certification, and the capacity to scale supply without compromising on delivery windows.

That gap has narrowed considerably, and the timing matters. Investment in UAE logistics infrastructure, including temperature-controlled warehousing, last-mile refrigerated delivery, and the development of alternative trade corridors, such as the Oman-UAE Green Corridor and the east coast ports of Khorfakkan and Fujairah, has given domestic suppliers a credible and sustainable path to retail shelves that simply did not exist half a decade ago.

The impact is most visible at retailers who made early commitments to domestic sourcing. For instance, Organic Foods and Cafe, which works with over 400 vendor partners across local and global supply chains, has tracked the evolution closely. Over the past four years, the composition of its vendor list has shifted meaningfully, with a clear move toward sourcing from closer geographies. This has improved product availability, reduced transit times, and meaningfully lowered the carbon footprint across key categories. The transitions have been most pronounced in beverages, fresh produce, and dairy, categories where domestic producers have invested seriously in quality and consistency. The products now earning space on shelves reflect genuine operational maturity, not simply a preference for local origin. Organic eggs from Risha Farms in Fujairah and fresh organic milk from Organiliciouz in Sharjah, both now stocked consistently, represent a generation of domestic suppliers that would not have met major retailer requirements a few years ago. Alongside them, homegrown brands, including ME Kombucha, Pure Harvest, Humantra, Nothing Silly, and Shake Your Plants, are finding sustained footing in channels that once defaulted to international names as a matter of course.

The broader retail sector is also responding. The Make it in the Emirates initiative, a government-led effort to boost domestic manufacturing and industrial investment initiative, has added meaningful policy weight to what was already becoming commercial common sense, with approved vendor lists across the industry being reviewed through a lens of supply chain resilience rather than simple cost optimisation. That recalibration has been sharpened further by recent events. Retailers who have already embedded local sourcing into their models have proved markedly better positioned to absorb the shock. Alternative freight channels were activated where necessary, but the businesses least exposed were those that had built domestic supplier relationships before disruption made it urgent.

Of course, challenges still remain. The shortage of organically certified local producers is a persistent gap, and the expectation from retailers has not softened, with domestic suppliers held to the same delivery, safety, and scalability standards as their international counterparts. But the pipeline of producers meeting that bar is growing, and the commercial argument has become difficult to dismiss. Faster turnaround, extended shelf life on domestic fresh goods, and meaningful resilience against freight volatility now outweigh the scale advantages that international suppliers once held unchallenged.

The restructuring of UAE retail around homegrown brands was already underway but the current geopolitical situation has expedited it to a new level. It is now being driven by hard commercial experience, enabled by maturing infrastructure, and supported by national policy. And the businesses that recognise it for what it is – a fundamental supply chain shift, not a sourcing trend – will be the ones who shape what UAE retail looks like in the decade ahead.

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Hospitality

AT.MOSPHERE AT BURJ KHALIFA: FOUR MOMENTS, ABOVE THE ORDINARY

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At At.mosphere, guests are welcomed to one of the city’s most coveted tables. High within the Burj Khalifa, dining takes on a rare stillness, with Dubai unfolding far below and the horizon dissolving into sky, creating a sense of scale that feels almost otherworldly.

At AED 155, the day moves through four distinct moments from morning to evening. No matter the hour, there’s a moment that fits.

Sunrise in the Sky – Breakfast
A slow start above the city with two organic eggs your style or fluffy pancakes with raspberry jam and vanilla Chantilly, alongside coffee as Dubai wakes beneath you.
Time: 8:00 am to 11:30 am

Business Lunch
A midday selection featuring roasted sea bream with black Venere rice or slow-cooked beef cheek with potato purée, finishing on something light.
Time: 12:30 pm to 3:00 pm

Afternoon Tea
Delicate sandwiches, warm English scones with jam and artisanal cream, and classic pastries served as the light shifts across the skyline.
Time: 2:30 pm to 3:00 pm

Golden Hour – Cocktails and Bites
Golden hour takes over with signature cocktails, curated bites, and a skyline that naturally draws you in.
Time: 5:00 pm to 8:00 pm

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