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Kempinski Hotels Guest Experience Elevated with New Leadership

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New product and experience leadership team at Kempinski Hotels, appointed to elevate guest experience in wellness, gastronomy, and travel.

New Leadership to Transform Wellness, Experiences and culinary

Geneva – Kempinski Hotels has announced strategic appointments designed to transform the Kempinski Hotels guest experience across its global portfolio. The group named three new Vice Presidents – Kristian Toivanen, Aurelia van Lynden, and Dan Clayton – to its newly formed product and experience team. Reporting to Chief Product & Experience Officer Rasha Lababidi, the trio will oversee wellness and spa, destination experiences, and gastronomy concepts. Together, they will enhance how guests connect with each property, blending creativity with flawless execution.

Wellness Appointments Strengthen Kempinski Hotels Guest Experience

Kristian Toivanen, the new Vice President of Wellness & Spa, brings decades of experience from luxury icons such as The Savoy and Claridge’s in London. Moreover, his leadership in global longevity and wellness resorts positions Kempinski Hotels at the forefront of a growing travel segment. As a result, wellness becomes more than a service—it becomes a defining element of the Kempinski Hotels guest experience.

Enriching Destination Experiences

Appointed Vice President of Experiences, Aurelia van Lynden joins with over 13 years of expertise in luxury travel. She previously worked at Abercrombie & Kent and held senior roles at Perowne International and Pelorus. Importantly, her work in curating bespoke experiences for ultra-high-net-worth travelers ensures that Kempinski Hotels can deliver memorable journeys rooted in authenticity. Transitioning from design to execution, she will oversee cultural immersion, adventure, and community-driven experiences.

Driving Culinary Innovation

Dan Clayton steps in as Vice President of Food and Beverage & Hospitality. His expertise in culinary storytelling, placemaking, and strategy—along with his role as founder of the well-known culinary platform FoodSheikh—strengthens Kempinski’s gastronomy vision. As dining continues to define travel memories, his leadership will shape restaurants, bars, and rituals that set Kempinski apart in competitive markets.

Aligning with Global Luxury Hospitality Trends

The global luxury hospitality market, valued at more than US$166 billion in 2025, is evolving rapidly. Travellers are now prioritizing wellness, cultural immersion, and authenticity over traditional amenities. Kempinski’s latest appointments directly align with these trends, ensuring the group remains at the forefront of experiential luxury.

Redefining the Luxury Hospitality Standard

The global luxury hospitality market, valued at over US$166 billion in 2025, is evolving rapidly. Travelers increasingly seek wellness, authentic culture, and elevated gastronomy instead of traditional amenities. With these appointments, Kempinski Hotels is redefining the guest journey by combining local character, personalization, and modern luxury. This commitment ensures the brand remains a leader in meaningful and innovative experiences.

Check out our previous post on Alba Japanese Dubai : Street Style Flavours at Your Doorstep

Hospitality

TIMES SQUARE CENTER FOSTERS COMMUNITY TOGETHERNESS THIS EID WITH MR. KIND

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Times Square Center will mark Eid Al Fitr with a three-day family experience from 20–22 March 2026, running 12:00 PM – 7:00 PM daily, featuring the beloved mascot Mr. Kind.

Under the theme “LOVE EID – A Day of Caring, Sharing & Fun!”, the event invites families to experience a lively programme of interactive shows, creative workshops, and engaging activities designed to entertain children while sharing positive messages around kindness, courage, and friendship.

Young visitors will also receive a complimentary Mr. Kind’s Book of Missions, packed with activities, badge stickers, and access to a library of transformational songs and missions that extend the fun beyond the event.

Event schedule

  • Mr. Kind Village Workshop (Creativity corner) : 12:00 PM – 7:00 PM | Ground Floor
  • Mr. Kind Show  + Meet & Greet: 4:15 – 5:00 PM & 6:00–6:45 PM | Ground Floor  
  • Mr. Kind Parade: 5:15 PM – 5:35 PM | Roaming throughout the Mall

With music, performances, and interactive experiences throughout the day, Times Square Center aims to provide a friendly space for families to connect and share meaningful moments together.

At Times Square Center, the safety and wellbeing of our community remain a priority. We encourage everyone to follow any guidance or protocols issued by the relevant authorities.

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Hospitality

BKRY PARTNERS WITH BROOKI BAKEHOUSE FOR EXCLUSIVE LIMITED-EDITION CROOKIE

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This Ramadan, bkry unveils an exclusive collaboration with Australia’s cult-favourite Brooki Bakehouse by introducing the bkry Brooki Crookie. Priced at AED 39 per piece, this special edition pastry will be available daily until the end of Ramadan in limited quantities exclusively at the bkry pop-up in Marsa Boulevard.

Thoughtfully developed as a celebration of shared creativity and experimental baking, the collaboration brings together bkry’s artisanal approach with Brooki Bakehouse’s globally renowned flavours. Designed to be enjoyed as a moment of indulgence after sunset, the Crookie reflects both brands’ craftsmanship, curiosity, and comfort-led baking.

At the heart of the collaboration is the Crookie: a buttery, flaky croissant filled and topped with wholewheat brown-butter cookie dough, and enveloped with Tanzanian milk chocolate. Baked until golden and crisp on the outside, with a soft, gooey centre, the Crookie offers a layered textural experience that combines richness with subtlety.

To mark the official launch, bkry Founder and Head Chef Kameel and Brooki Bakehouse Founder Brooke Bellamy will be present at Marsa Boulevard on Saturday, 28 February at 8:00 PM, celebrating the partnership and their shared passion for innovative baking.

Founded by Brooke Bellamy, Brooki Bakehouse is an Australian-born bakery known for its indulgent, cult-favourite baked goods and playful approach to classic flavours. What began in Brisbane has grown into a globally recognised brand with a loyal international following, driven by Brooke’s distinctive style and community-led storytelling. Celebrated for bold flavours, generous textures, and modern comfort baking, Brooki Bakehouse brings a globally relevant perspective to the collaboration, making it a natural partner for bkry’s experimental, craft-led approach.

Available throughout Ramadan at bkry’s Marsa Boulevard pop-up, the bkry x Brooki collaboration reflects the brand’s ongoing commitment to meaningful partnerships and thoughtful experimentation – bringing together global influence and local craftsmanship in moments designed to be shared and savoured, setting the tone for a collaboration everyone has been waiting for.

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Hospitality

THE BILTMORE VILLAS DUBAI INTRODUCES EXCLUSIVE PRIVATE VILLA STAYCATIONS THIS EID

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The Biltmore Villas Dubai unveils a limited-time Exclusive Private Villa Staycation, inviting guests to indulge in a rare blend of seclusion, sophistication, and resort-style living within one of Dubai’s most prestigious luxury villa resorts.

Conceived for discerning guests who appreciate privacy and understated luxury, the fully serviced villas offer the spaciousness of a private residence complemented by the attentive service and refined amenities of a world-class resort. Each villa is appointed with a private temperature-controlled swimming pool, an in-villa cinema, and secure underground parking with direct access to the residence, all set within a gated enclave with round-the-clock security.

Guests booking during the promotional period will enjoy a curated collection of premium benefits:

  • 25% off the Best Available Rate
  • AED 1,000 daily resort credit
  • Underground secure parking
  • Complimentary 60-minute daily padel session
  • Complimentary daily fitness classes
  • Complimentary daily laundry service

The experience offers an elegant urban retreat where privacy, generous living space, and personalized hospitality come together to create an exceptional staycation in the heart of Dubai.

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