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Kempinski Hotels Guest Experience Elevated with New Leadership

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New product and experience leadership team at Kempinski Hotels, appointed to elevate guest experience in wellness, gastronomy, and travel.

New Leadership to Transform Wellness, Experiences and culinary

Geneva – Kempinski Hotels has announced strategic appointments designed to transform the Kempinski Hotels guest experience across its global portfolio. The group named three new Vice Presidents – Kristian Toivanen, Aurelia van Lynden, and Dan Clayton – to its newly formed product and experience team. Reporting to Chief Product & Experience Officer Rasha Lababidi, the trio will oversee wellness and spa, destination experiences, and gastronomy concepts. Together, they will enhance how guests connect with each property, blending creativity with flawless execution.

Wellness Appointments Strengthen Kempinski Hotels Guest Experience

Kristian Toivanen, the new Vice President of Wellness & Spa, brings decades of experience from luxury icons such as The Savoy and Claridge’s in London. Moreover, his leadership in global longevity and wellness resorts positions Kempinski Hotels at the forefront of a growing travel segment. As a result, wellness becomes more than a service—it becomes a defining element of the Kempinski Hotels guest experience.

Enriching Destination Experiences

Appointed Vice President of Experiences, Aurelia van Lynden joins with over 13 years of expertise in luxury travel. She previously worked at Abercrombie & Kent and held senior roles at Perowne International and Pelorus. Importantly, her work in curating bespoke experiences for ultra-high-net-worth travelers ensures that Kempinski Hotels can deliver memorable journeys rooted in authenticity. Transitioning from design to execution, she will oversee cultural immersion, adventure, and community-driven experiences.

Driving Culinary Innovation

Dan Clayton steps in as Vice President of Food and Beverage & Hospitality. His expertise in culinary storytelling, placemaking, and strategy—along with his role as founder of the well-known culinary platform FoodSheikh—strengthens Kempinski’s gastronomy vision. As dining continues to define travel memories, his leadership will shape restaurants, bars, and rituals that set Kempinski apart in competitive markets.

Aligning with Global Luxury Hospitality Trends

The global luxury hospitality market, valued at more than US$166 billion in 2025, is evolving rapidly. Travellers are now prioritizing wellness, cultural immersion, and authenticity over traditional amenities. Kempinski’s latest appointments directly align with these trends, ensuring the group remains at the forefront of experiential luxury.

Redefining the Luxury Hospitality Standard

The global luxury hospitality market, valued at over US$166 billion in 2025, is evolving rapidly. Travelers increasingly seek wellness, authentic culture, and elevated gastronomy instead of traditional amenities. With these appointments, Kempinski Hotels is redefining the guest journey by combining local character, personalization, and modern luxury. This commitment ensures the brand remains a leader in meaningful and innovative experiences.

Check out our previous post on Alba Japanese Dubai : Street Style Flavours at Your Doorstep

Hospitality

SEVA Holds Its Table Open for Community This Ramadan

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In moments when the wider landscape feels uncertain, SEVA Table continues to hold its doors open as a daily act of care. Guests are invited to break their fast, reconnect and regulate with Ramadan Sufra designed to gently restore after fasting. The menu features dishes that support digestion and help transition the body gradually from fasting to nourishment. Highlights include:

  • Adas bi Hamod, slow-simmered green lentils with Swiss chard and lemon
  • Salt & Date: The Elemental Platter for two, featuring soup, warm dates, beetroot falafel, green shakshouka, hummus, cashew labneh, olives, bread, and tea
  • Light desserts including gluten-free cinnamon rolls and saffron lime key pie for sweetness that lingers without excess.
  • Karak Chai infused with cardamom and saffron

Everything is prepared in-house from scratch and designed to replenish without heaviness.

SEVA continues to operate as usual. The garden remains open for those who simply wish to sit quietly, share tea, or spend time in a steady environment. The café and space remain active, welcoming, and attentive.

“The table is not a backdrop. It is the practice,” says Shadi Enbashi, co-founder of SEVA. “We lay the Sufra each day because the act of gathering, of nourishing one another with care and without noise, is itself a form of presence.”

As always, SEVA offers what it can within its means. Simply a table, set with care, open to all who wish to sit.

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Hospitality

WOMEN’S DAY AT JOE’S CAFÉ: ENJOY A COMPLEMENTARY TIRAMISU WITH THE BURJ KHALIFA VIEW

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With stunning views, comforting cuisine and a warm ambience, Joe’s Café welcomes every woman to unwind, reconnect and celebrate Women’s Day in true Dubai style.

This Women’s Day, celebrate the spirit of ‘Her’ with an indulgent shopping-and-sipping experience at Joe’s Café. Perfectly perched inside The Dubai Mall, the café offers front-row views of the iconic Burj Khalifa and the mesmerising Dubai Fountain, making it one of the city’s most picturesque celebration spots.

Whether it’s a sun-kissed breakfast, a leisurely afternoon lunch between shopping sprees, or an elegant dinner with your closest friends, Joe’s Café creates the perfect setting for heartfelt conversations and memorable moments. To make the occasion even sweeter, guests can enjoy a complimentary Tiramisu with any main dish, available for lunch and Iftar. A delightful touch to toast the women who inspire, lead and uplift every day. Gather your squad, raise a cup, and celebrate ‘Her’ where the city sparkles brightest.

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Hospitality

A FEAST, FAMILY & FESTIVITIES: CELEBRATE EID AT THE SPICERY

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This Eid, The Spicery at Novotel Dubai Gold District invites families, friends, and loved ones to come together and celebrate one of the most joyous occasions of the year in true festive style. Available across the first three days of Eid, the restaurant presents a specially curated Eid Brunch and Dinner experience.

Whether gathering with family, reconnecting with friends, or celebrating with colleagues, guests can look forward to a warm, vibrant, and welcoming setting that captures the true spirit of Eid.

A Feast Fit for the Occasion

The Eid celebration unfolds through an extensive festive buffet thoughtfully crafted to honour the rich and diverse flavours of the season. Guests can indulge in traditional Middle Eastern favourites, aromatic rice specialties, live cooking stations, flavourful grills, and freshly prepared salads.

No Eid feast would be complete without something sweet — and The Spicery delivers with a stunning spread of festive desserts, offering the perfect ending to a memorable meal.

More Than Just a Meal

At The Spicery, Eid is about more than dining — it’s about creating meaningful moments. Live background music enhances the celebratory atmosphere, while the family-friendly ambience ensures that every guest, young and old, feels right at home.

A highlight of the experience is the dedicated Kids Cooking Station, available throughout the promotion. Little chefs can enjoy a fun, hands-on culinary activity while parents relax, reconnect, and savour the festive spread — making it a celebration for the whole family.

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