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HOW REAL ESTATE BROKERS ARE BECOMING TRUSTED ADVISORS IN 2025
Attributed by Olga Pankina, Chief Operating Officer, Whitewill Dubai
Dubai’s real estate market crossed AED 522.5 billion ($143 billion) in transactions during 2024, a 27% jump on the previous year, according to the Dubai Land Department. This surge highlights not just rising volumes but growing complexity. Knight Frank reports that more than 40% of ultra-high-net-worth individuals in the GCC now view real estate as a key component of diversified wealth portfolios rather than simply lifestyle purchases. In response, brokers are evolving from dealmakers into strategic advisors who help clients structure long-term wealth strategies.
How brokers are adapting
Market complexitySavills data shows Dubai launched more than 70 projects in 2024, ranging from branded residences to creative payment schemes and mixed-use formats. Brokers are responding by building specialist teams that analyse developer track records, payment plan risks, and brand value premiums. They are no longer just introducing projects—they are running scenario models on potential delays, interest rate movements, and projected resale values to advise clients which launches fit their investment strategy.
Global benchmarkingWith Dubai’s rental yields averaging 6.8–7.5%, far stronger than the 3–4% seen in London or Paris, brokers are positioning themselves as comparative analysts. They present clients with side-by-side yield scenarios, factoring in currency exposure and financing costs across markets, so investors can decide whether Dubai should serve as a core yield play or be complemented with international assets for balance.
Policy and regulatory shiftsBy the end of 2024, the UAE had issued more than 158,000 Golden Visas, creating new investment dynamics. Brokers now advise clients on selecting properties that can qualify for residency, structuring ownership to maximise visa eligibility, and aligning investments with long-term family relocation plans. As new sectors like gaming expand in Ras Al Khaimah—anchored by Wynn Resorts’ 2025 opening—brokers are also flagging secondary growth corridors to investors, integrating policy insights into their advisory.
Trusted advisor model
Deloitte’s surveys show that 72% of GCC investors now expect brokers to advise on taxation, ownership structures, and exit strategies. Leading firms have broadened their offerings to include full lifecycle support: arranging financing, overseeing management and leasing, and planning exit timing. Some brokerages integrate concierge services, legal counsel, banking contacts, family office networks, so clients interact with a single advisor orchestrating the entire ecosystem.
Regional broker strategies
Dubai and Abu DhabiThe Dubai Land Department notes that 36% of all transactions in 2024 were for ready properties, signalling investor preference for immediate income-producing assets. Brokers are shifting accordingly, building ready-asset portfolios and negotiating rental agreements and management contracts alongside the sale. In Abu Dhabi, they are emphasising projects with infrastructure certainty, guiding clients toward assets that can deliver both lifestyle and reliable returns.
Saudi ArabiaVision 2030 has placed over a trillion dollars’ worth of projects into the pipeline, but execution quality varies. Brokers are acting as filters, vetting projects based on developer capability, financing security, and infrastructure backing before presenting them to clients. They frequently run due diligence with engineering consultants and local legal teams to protect investors from speculative risks while highlighting projects aligned with government priorities.
OmanCBRE recorded 8–10% price growth in Muscat and Muttrah in 2024, spurred by early foreign demand. Brokers here are counselling clients against pure speculation, instead positioning Omani assets as long-term diversification plays. They provide guidance on ownership regulations, residency eligibility, and exit options, ensuring foreign investors understand the timelines and obligations before entering the market.
Skills for modern brokers
Financial fluency is becoming a baseline skill. Brokers are expected to present internal rates of return, cash-flow projections, and exit models. In premium Dubai projects, IRRs of 12–14% are achievable under active management, but only if brokers can demonstrate scenarios clearly.
Additionally, JLL forecasts that by 2026, over half of MENA property transactions will rely on AI-driven dashboards. Many brokers are already using predictive analytics to assess submarket vacancies and rental trends. With more than 35% of Dubai’s buyers coming from abroad, cross-border fluency—tax treaties, cultural norms, legal frameworks—has become part of the broker’s toolkit. None of this is possible without network capital: relationships with developers, bankers, and regulators that give brokers the leverage to deliver better outcomes for clients.
Market insight
Knight Frank highlights a shift among GCC investors from single-unit acquisitions to multi-asset strategies. Brokers are helping clients pair prestige villas for lifestyle and residency benefits with mid-market rental units generating 6–9% yields. Others are designing “exit packages,” advising on resale timing, tenanting strategies, or even property repurposing if liquidity dries up, so portfolios remain resilient.
Forward outlook
PwC estimates that $2.5 trillion in UHNW capital will move across borders by 2030, and brokers will be positioned as the private bankers of real estate. Some firms are already experimenting with hybrid compensation models, retainers plus performance fees, to reflect this shift from transaction to long-term wealth management.
As yields in Dubai stabilise around 5–7% by 2026–27, investors will value strategy over opportunism. The brokers who thrive will be those who build trust as advisors, helping clients protect, grow, and align property with broader wealth ambitions. The industry is moving decisively away from transactions. Strategy is the new currency.
Home Feature
How the Blend of Nature and Science is Reinventing Neem for GCC Skincare

The GCC’s combination of extreme heat, humidity, frequent transitions between outdoor heat and air-conditioned environments, dust exposure, and prolonged sunscreen and makeup use creates a unique set of skincare challenges. With acne and pimple concerns already affecting more than 65% of the GCC population, these seasonal conditions have renewed interest in one time-tested ingredient: Neem.
The Science Behind a Timeless Ingredient
For generations, Himalaya Wellness Company has harnessed the power of Neem through its expertise in herbal science, developing skincare solutions trusted by consumers across generations. Today, the brand continues to build on that legacy by combining its herbal heritage with modern formulation science to create gentle and effective skincare tailored to the evolving needs of consumers across the Middle East.
The enduring appeal of Neem lies in its proven skincare benefits. Widely recognised for its antibacterial and anti-inflammatory properties, Neem is supported by a growing body of scientific research, with dermatologists continuing to highlight its effectiveness in skincare. Its popularity also extends beyond the laboratory, with Neem continuing to be embraced by beauty enthusiasts, influencers, and celebrities as a trusted ingredient for maintaining balanced, healthy-looking, pimple-free skin.
Inside Himalaya’s Global Research Centre
That approach was recently on display at Himalaya’s exclusive ‘Powered by Nature, Perfected by Science’ Experience, hosted at its Global Research Centre in Dubai Science Park, which measures 55,000 square feet. The gathering invited several of GCC’s digital beauty creators and storytellers into the brand’s formulation labs, where they explored the science behind Neem skincare through molecular experiments and learned about the research and testing behind Himalaya’s formulations. The facility brings together more than 50 scientists, formulators, and researchers from 12 nationalities who study regional skin needs and develop product innovation solutions suited to Middle Eastern climates.
“The Middle East continues to be a strategically important market, with consumers seeking solutions that are tailored to their specific skin needs and supported by scientific research,” said Sajeev Kaura, Business Director (CPD), Himalaya METAP region. “Through our work in the UAE and the GCC region, we continue to invest in understanding regional requirements and developing skincare solutions that bring together herbal expertise, innovation, and efficacy.”
Consumers across the GCC are increasingly seeking natural skincare products that combine herbal ingredients with proven scientific performance. This reflects a shift toward formulations that are effective, gentle on the skin, and suitable for everyday use in hot, humid climates. Neem, one of Himalaya’s most recognised ingredients, sits at the centre of that shift. Through extensive research and advanced authentication methods, the brand continues to refine the ingredient’s potential and ensure consistency and quality across every formulation.
“Developing effective skincare solutions requires a deep understanding of the specific concerns consumers face in different environments, ingredients and formulation science,” added Abhishek Ashat, Marketing Head (CPD), Himalaya MENA region. “Our research approach combines herbal expertise with advanced scientific methods to create formulations that deliver targeted benefits while supporting the skin’s natural balance. Initiatives like the ‘Powered by Nature, Perfected by Science’ Experience allow us to share the science behind our formulations and bring consumers closer to the research that shapes our products.”
A Complete ‘Pimple Cycle’ Regime Tailored to GCC Skin Needs
That research has been translated into Himalaya’s Purifying Neem range, a complete routine designed to address blemish concerns in high humidity climates.
Himalaya Purifying Neem Face Wash is trusted by millions of girls worldwide as the best solution for pimples and makes Himalaya the No.1 Face Wash brand in GCC. It is a soap-free, pH-friendly cleanser designed to help clear pimples and prevent pimple marks, and it remains one of Himalaya’s most recognised products across the GCC. The Purifying Neem Scrub and the clay infused Purifying Neem Mask support regular routines by helping remove environmental impurities and maintain clearer looking skin. For more targeted care, the Purifying Neem Serum was recently developed by Himalaya’s Dubai Science Park R&D team. It is a perfect blend of natural ingredients and scientific actives, combining 10% pure Neem extract with 2% Natural Salicylic Acid and CICA. Himalaya Purifying Neem Serum is suitable for day and night use, and is clinically proven to reduce pimples and blemishes within one week, while helping maintain healthier looking, more radiant skin.
A Commitment Beyond Skincare
Beyond clinical performance, the modern GCC beauty consumer is also asking where ingredients come from. Himalaya addresses that directly through its commitment to regenerative sourcing. Over 98% of the herbal ingredients used across its product ranges are harvested from renewable plant parts, with plans to reach 100% by 2030 to support biodiversity preservation. Through initiatives like Project Sampoorna, the brand also works directly with local farming communities, providing structured capacity building and agricultural support. This approach helps preserve organic soil health while tying every product back to a broader commitment to responsible sourcing. To ensure quality, safety and consistency, they apply stringent authentication methods, including DNA barcode testing, to verify herbal identity at the molecular level.
As beauty consumers across the region become more informed about ingredients, climate impact, and skin health, the future of skincare is shifting toward solutions designed around real environments and real needs. For the Middle East climate, that increasingly starts with neem.
Home Feature
Inside ORLA: Beachfront Living, Composed by OMNIYAT
ORLA, Dorchester Collection, Dubai is an iconic beachfront address bringing together exceptional design, private beach access and the legendary service of Dorchester Collection. With fewer than ten residences remaining, ORLA offers a rare opportunity to experience one of Dubai’s most distinguished waterfront destinations.
Residents enjoy an extraordinary suite of private amenities, including a 150-metre beach, infinity and lap pools, a wellness and spa retreat, fitness and yoga studios, private cinema, bowling alley and dedicated children’s spaces, complemented by the discreet, highly personalised service of Dorchester Collection.

ORLA Duplex Show Residence
An exceptional expression of beachfront living, the ORLA Duplex Show Residence unfolds across two levels, offering a remarkable sense of scale, privacy and effortless sophistication. A private lift provides direct access to the four-bedroom residence, while expansive living and entertaining spaces extend towards generous private terraces and a private pool overlooking the tranquil lagoons of Palm Jumeirah.
Crafted by OMNIYAT Atelier, the interiors bring together sculptural forms, refined natural materials, bespoke detailing and a curated selection of art, creating a layered residential experience where design, craftsmanship and indoor-outdoor living converge. Every element has been thoughtfully composed to create an atmosphere of timeless elegance, privacy and exclusivity.

ORLA Simplex Show Residence
Bathed in natural light and framed by panoramic views of the Arabian Gulf, the ORLA Simplex Show Residence unfolds across a single level, creating an effortless continuity between its interiors and the world beyond.
Accessed by private lift, the four-bedroom beachfront residence is distinguished by an impressive double-height living space, bringing exceptional volume and openness to the heart of the home. Crafted by OMNIYAT Atelier, sculptural forms, natural materials, bespoke detailing and a carefully curated collection of art come together throughout, while expansive living spaces extend towards a private terrace and pool.
Ocean horizons frame the residence, creating a profound connection to its beachfront setting and a serene expression of contemporary living.
For high-resolution Images: https://www.dropbox.com/t/qRxs5y7adDhAMbEM
Home Feature
Why Digital Experience Is Becoming Real Estate’s New Quality Benchmark
By Mr. Francis Alfred, Managing Director of Sobha Realty
For decades, quality in real estate was judged by what buyers could see and touch: prime locations, architecture, premium materials and craftsmanship. These fundamentals remain essential, but they are no longer enough on their own. Today, quality is also defined by the digital experience that surrounds the home, from the first enquiry to handover and long after residents move in.
Customers now compare real estate with the standards set by banking, aviation and retail, where convenience, transparency and personalisation are expected. Buying a home is one of the most important financial and emotional decisions a person can make, so the digital journey must do more than simplify transactions. It must build trust.
At Sobha Realty, we view digital experience as a core part of long-term value creation. A strong digital ecosystem gives customers greater visibility, faster access to information and more confidence throughout the purchase journey. Through the ONE Sobha App, customers can access real-time project updates, track construction progress, manage documentation, digitally sign agreements and complete transactions securely. The platform also uses artificial intelligence (AI) and optical character recognition to reduce manual intervention, improve accuracy and speed up communication.
This transparency is changing the developer–customer relationship. What was once a differentiator is quickly becoming an expectation. Buyers want to understand how their property is progressing, receive timely responses and manage key interactions without friction. The more visible and connected the process becomes, the stronger the confidence.
Digital experience also extends into the home itself. The ONE Sobha App integrates with multiple home automation systems, allowing residents to manage lighting, air conditioning, curtains and elevator access through a unified interface. Increasingly, customers expect digital convenience to continue beyond the sales journey and become part of everyday living. A home is no longer only intelligently designed; it must also be intuitively connected.
However, a high-quality digital experience is not created through one app alone. Customers move between mobile platforms, contact centres, social media channels and physical service centres. Each interaction must feel connected, contextual and consistent. This is why omnichannel engagement has become increasingly important in real estate. By integrating communication channels and using AI, analytics and sentiment analysis, developers can better understand customer expectations, respond proactively and personalise service. At Sobha Realty, our AI-enabled unified contact centre supports this approach by improving continuity across every engagement channel.
The impact of digital transformation also reaches far beyond customer-facing platforms. PropTech is reshaping the full real estate lifecycle, from design and construction to operations, community management and long-term asset performance. AI, predictive analytics, automation and intelligent infrastructure are helping developers improve coordination, optimise resources, reduce delays and deliver more consistent outcomes.
These are not only operational improvements. They directly affect customer confidence. When digital tools improve construction visibility, delivery reliability and long-term building performance, they strengthen the promise behind the property. In an industry historically challenged by fragmentation, this level of integration is increasingly valuable.
Digital experience is also measurable. Every customer interaction generates insight. Metrics such as Customer Satisfaction Scores and Net Promoter Scores allow developers to understand sentiment in real time and refine products, services and processes accordingly. At Sobha Realty, this discipline is reflected in a Customer Satisfaction Score of 88 per cent year-to-date across all channels. This creates a more responsive model, where customer feedback informs continuous improvement rather than being addressed only after handover.
At the community level, smart home technologies, digitally enabled infrastructure and connected platforms are transforming how residents interact with their homes and neighbourhoods. Energy optimisation systems, predictive maintenance and integrated community services are becoming part of the new quality equation, ensuring that developments continue to evolve after completion.
This shift is especially relevant in the UAE, where rapid urbanisation, economic diversification and a digitally native population are accelerating the adoption of advanced PropTech solutions. In this environment, digital experience has moved from a competitive advantage to a baseline expectation.
For developers, the implications are clear. Future success will depend on the ability to combine physical excellence with digital capability. Investment must go beyond architecture and construction into data intelligence, connected ecosystems and continuous innovation.
The definition of quality in real estate is expanding. It is no longer limited to what is built, but includes how developments are delivered, experienced and managed over time. At Sobha Realty, we believe the future will belong to developers who can combine craftsmanship with connectivity, and design excellence with digital intelligence.
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