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Hospitality
CRAFTING EXPERIENCES THAT CELEBRATE PLACE, PEOPLE, AND PURPOSE
Exclusive interview with Sébastien Carre, Group Head of Hospitality at Red Sea Global Hospitality
With more than three decades in luxury hospitality, what continues to fuel your passion for creating world-class guest experiences?
What continues to drive me is the sense of discovery that comes with every new project. Saudi Arabia is incredibly disruptive at the moment, surprising the world and emerging as a completely new destination. For people like us who have spent our lives crafting experiences across the world, this is an extraordinary new playground.
The quality of the resorts, the pristine coastline and the heartfelt nature of Saudi hospitality make it an enormous canvas for professionals to create on. What excites me most is being part of something that feels authentically Saudi yet resonates with guests from everywhere. Red Sea Global Hospitality is the country’s first homegrown luxury operator. We are built on Hafawah, the Saudi spirit of generosity and intuitive care. Our focus is on creating places that connect people to nature, to culture and to one another.
You can see this philosophy come to life in our first resorts. Desert Rock is carved into the Hijaz mountains, while Shebara rises above a turquoise lagoon surrounded by coral, its mirrored villas appearing to float on water. Each property is entirely different, yet both share the same purpose to celebrate nature rather than compete with it. Together, they set a new benchmark for how luxury can look and feel when it grows out of its environment.
Every day brings new learning and new challenges, and that sense of constant evolution is what keeps me passionate. There is something special about seeing guests react with wonder, because it reminds us that we are part of something that is fundamentally redefining what luxury hospitality can be.
With such an expansive career behind you, what personal philosophies have kept you grounded through the shifts in global hospitality?
I believe hoteliers are humble by nature, because at the end of the day, our purpose is to serve and to create meaningful memories for others. The humanity of this profession is what gives it its purpose and keeps us grounded.
Of course, hospitality is also a business with commercial outcomes, but that is not what drives most of us. The difference between good and great hospitality always comes down to people. Genuine care for guests and for colleagues creates an environment where excellence happens naturally. When you lead with empathy and listen, everything else tends to follow.
Throughout my career, whether in the Indian Ocean, the Pacific or now here in Saudi Arabia, what has remained constant is the respect for people and the recognition that genuine hospitality stems from cultural values, family upbringing and the social codes that define a community. When people share values and feel proud of what they are building together, excellence comes naturally. Whether it’s connecting guests to new cultures or building teams with shared values, it always comes back to people who genuinely want to care for others.
What inspired your transition from Four Seasons’ legacy of luxury to Red Sea Global’s vision of regenerative luxury? Was there a defining moment that made you say, “This is where the future lies”?
After many years with an exceptional organisation that shaped much of my professional outlook, I wanted to be part of something different and The Red Sea offered that possibility. It combines extraordinary natural beauty with a commitment to rethinking how destinations are built and sustained.
When I first visited the region two years ago, the scale of its untouched landscapes left a lasting impression on me. I had travelled to Saudi Arabia many times for business in Riyadh and Jeddah, but I had never imagined that the coastline was so pristine. Flying over the region in seaplanes reminded me of the South Pacific. The lagoons, coral reefs and desert terrain were pristine, protected by a master plan that ensures ninety-nine percent of the area remains preserved, with only one percent designated for development. That level of stewardship is rare in our industry.
As hoteliers, we have spent the past decade focusing more on sustainability, but here it is part of the project’s DNA from the beginning. Seeing regeneration move from intention to measurable reality gives our work meaning. It also resonates with guests and with the new generation of employees who want to be part of something that matters.
This is what convinced me that the future of our industry lies here. We have the chance to redefine what luxury means for the next generation, where comfort and conservation coexist, and where travel truly becomes a force for good.
Having managed world-class resorts across Seychelles, Bora Bora, and Provence, how do you translate those refined operational standards into the DNA of The Red Sea and AMAALA?
Throughout my career, I have learned that local culture shapes how guests connect with a destination. Today’s travellers seek authenticity and moments that reveal a place’s true character. This comes from diversity, meeting people, understanding different ways of life, and connecting with their stories. This philosophy underpins everything we do at Red Sea Global Hospitality. Every property is rooted in its surroundings, whether it is Desert Rock, which sits in the mountains or Shebara that rises from the water, or Thuwal Private Retreat, which offers Saudi Arabia’s first private island for exclusive hire. Each expresses luxury differently, yet all share the same foundation of precision, genuine care, and deep respect for the environment and community.
In Saudi Arabia, guests are discovering a culture still largely unknown to them and are often surprised by the warmth and generosity of the people. Translating that authenticity into our operations is just as crucial as maintaining international standards. For us, service excellence and local pride go hand in hand.
In every property, we combine operational precision with emotional intelligence, ensuring that international service standards are met while honouring the warmth and authenticity of Saudi hospitality. Our expectations for service, sustainability and design are exacting, but we balance them with Hafawah, the Saudi spirit of warmth, sincerity and intuitive care. That is how we transform global excellence into a Saudi-born expression of luxury.
As hospitality becomes more purpose-driven, how do you inspire teams to align with RSG’s regenerative tourism vision, beyond the traditional guest-service mindset?
The key is aligning with the purpose of a generation rather than trying to convince them. We integrate regeneration and sustainability into our master planning and priorities, so people can see for themselves, without being pitched, that this is who we are.
Many of our team members join because they already share that sense of purpose. There is strong pride and belonging, especially among young Saudis who are deeply connected to their homeland and its progress. They understand that by joining the tourism sector they are contributing not only to an industry but also to a national vision.
That pride, combined with strong family and community bonds, is what makes Saudi hospitality so genuine. It comes from upbringing, from values that have been passed down through generations.. The kindness and generosity you experience here are not scripted, they are simply part of who people are. That authenticity is what makes this new era of hospitality so meaningful.
When team members believe so deeply in what they are doing, that authenticity becomes contagious. It shows in every guest interaction, and it travels organically through word-of-mouth and social channels. Many of our guests come from countries where we have done zero marketing, simply because the experience is disruptive and worth sharing.
Hospitality
EMAAR AND LOOTAH BIOFUELS INTRODUCE SUSTAINABLE BIO YACHT FUEL AT DUBAI MARINA YACHT CLUB AND CREEK MARINA YACHT CLUB
Emaar Hospitality Group, in collaboration with Lootah Biofuels, announced the rollout of a sustainable yacht fuel offering at Dubai Marina Yacht Club (DMYC) and Creek Marina Yacht Club (CMYC); marking one of the first such initiatives within the GCC’s Leisure Marine sector.
This initiative positions both DMYC and CMYC among the region’s early adopters of sustainable bio yacht fuel solutions for recreational vessels, reinforcing Emaar’s practical approach to sustainability and its alignment with the UAE Net Zero 2050 vision.
Under this collaboration, DMYC and CMYC will begin supplying Sustainable Bio Yacht Fuel (SBYF) produced by Lootah Biofuels, made from recycled cooking oil collected from hotels, residences, and Emaar’s integrated developments. The circular process converts waste oil into a marine-grade biofuel, offering yacht owners a more environmentally considerate fueling option directly at their home marinas.
Nicolas Belleton, of Emaar Hospitality Group, commented: “Sustainability is at the heart of how we operate across our Marinas and Hospitality assets. By introducing Sustainable Bio Yacht Fuel, we are giving our members a tangible, responsible choice that aligns with the UAE’s Net Zero 2050 goals, while setting a new standard for eco-innovation in the leisure marine sector.”
The introduction of SBYF will follow a phased, operational rollout to ensure logistical reliability, consistent fuel quality, and long-term sustainability across marina operations. Yacht owners and club members will have access to SBYF at dedicated refueling points within DMYC and CMYC, providing both convenience and a tangible step toward lower-carbon marine leisure activity.
By implementing this initiative across its Marina portfolio, Emaar continues to take a measured, regionally relevant approach to decarbonisation, focusing on actionable, locally sourced solutions rather than broad claims. The collaboration highlights how circular economy principles can be integrated into Emaar’s Hospitality, Leisure, and Marine operations.
Lootah Biofuels, a UAE-based company specialising in biodiesel blends derived from used cooking oil, will oversee the collection, processing, and supply of SBYF to both Marinas. Its solutions have demonstrated meaningful reductions in carbon emission compared with conventional Marine fuel.
Yousif Saeed Lootah, CEO of Lootah Biofuels, commented: “We are proud to partner with Emaar to bring Sustainable Bio Yacht Fuel to Dubai’s Leisure Marine sector. This initiative demonstrates how locally sourced waste materials can be transformed into high-value energy solutions, supporting both environmental and operational progress across the UAE.”
In its initial phase, sustainable fueling operations at DMYC and CMYC will take place on a scheduled basis, with potential expansion based on uptake and demand. The move is expected to contribute incrementally to reducing CO2 emissions from the region’s Leisure Marine activities.
DMYC already holds esteemed environmental recognitions through its Fish Friendly and Clean Marina accreditations, reaffirming its commitment to responsible and sustainable marine practices. Furthering these efforts, DMYC has introduced a sustainable drinking water initiative through “air water” technology, which converts humidity from the atmosphere into potable water. This environmentally conscious solution has been supplying captains and crew at the marina for the past year. The launch of SBYF builds on this strong foundation, further advancing Emaar’s sustainability agenda within the marine leisure sector in a measurable and impactful manner.
This step forms part of Emaar’s ongoing effort to introduce sustainability across its operations and offerings. By partnering with Lootah Biofuels at Dubai Marina Yacht Club and Creek Marina Yacht Club, the company aims to support the UAE’s climate goals while providing yacht owners and members with a practical, responsible fueling alternative.
“Our goal is to make sustainability actionable, not just aspirational. This partnership is a concrete step toward a cleaner, greener marine experience for all our guests.”, Nicolas Belleton concluded.
Hospitality
WHERE PLAY COMES ALIVE: FUN CITY REOPENS WITH A VIBRANT NEW LOOK AND NEXT-LEVEL EXPERIENCES
Fun City, one of the region’s most loved family entertainment destinations, has officially reopened at Andalusia court, Ibn Battuta Mall, unveiling a brighter, bolder and more exciting world designed especially for children and families. The newly upgraded centre bursts with colour and imagination, bringing together all the fun families already love, now elevated with brand-new experiences, refreshed play zones and even more joyful moments waiting to be discovered.
Stepping into the new Fun City feels like entering a world where play comes alive. A fresh, contemporary design sets the scene, wrapping the space in bold colours and dynamic details that instantly spark excitement. One of the most anticipated additions is the brand-new VR experience, bringing bigger thrills and immersive adventures that take play to an entirely new level. This sits alongside a completely revitalized play area, now larger and filled with creative structures, interactive elements and imaginative spaces that encourage children to explore, climb and let their creativity run wild.
For little ones taking their first steps into the world of play, the new Oops N’ Whoops toddler zone offers a gentle, safe and stimulating environment crafted just for them. Soft textures, cheerful colours and age-appropriate features create a welcoming space where toddlers can learn, discover and build confidence at their own pace. Families will also find more arcade fun than ever before, with a wider selection of games, rides and activities that bring children together in an atmosphere bursting with excitement. The upgraded party room adds an extra touch of magic, giving families a lively and colourful setting for birthdays and celebrations that feel truly unforgettable.
The reopening represents an important moment for the brand. “With our new and improved Fun City at Ibn Battuta, we are thrilled to offer families an elevated experience filled with joy, energy, and creativity,” says Mr. Silvio Liedtke, CEO of Landmark Leisure. “This reopening reinforces our commitment to delivering exceptional family entertainment that grows with the needs of the communities we serve.”
To celebrate the reopening, Fun City has introduced special offers designed to make every visit even more rewarding. Families can enjoy unlimited play at the Play area for a month with the AED 159 Play Membership, take advantage of incredible value through the Fun Pass worth over AED 850 for only AED 75, or simply top up online to enjoy up to 20% off on value packages. Even more rewards and surprises can be unlocked through the Fun City App, making it easier than ever for families to enjoy more fun, more often.
For more than two decades, Fun City has been a trusted and beloved indoor play destination across the GCC. The refreshed Ibn Battuta Mall location continues this legacy, bringing families experiences that are not only entertaining but enriching.
The venue is now open and ready to welcome guests daily, inviting them to explore the new space, enjoy the upgraded attractions and create joyful memories together.
This January, SHI on Bluewaters Island continues its Claypot Menu, celebrating one of the most cherished and time-honoured cooking traditions in Chinese cuisine. Available daily from lunch through dinner, the menu presents a refined selection of claypot dishes, prepared and served using traditional methods that honour authenticity, flavour, and comfort.
Deeply rooted in Chinese culinary culture, claypot cooking is revered for its ability to retain heat, intensify flavours, and creating richness in every dish. The slow, even heat of the claypot allows ingredients to cook gently, preserving their natural textures while allowing sauces, spices, and aromatics to infuse deeply. Traditionally enjoyed during cooler months and shared family-style, claypot dishes symbolise warmth, togetherness, and nourishment.
SHI’s Claypot Menu showcases a thoughtfully curated selection of dishes, including the comforting Tofu Eggplant with Black Bean Sauce, the vegetable-forward Buddha’s Delight, tender Corn-Fed Chicken, flavour-packed Mixed Seafood in Sacha Sauce, and the richly layered Wagyu Beef Claypot. Each dish is served bubbling hot directly to the table, delivering a sensory experience that is both authentic and refined.
Perfect for sharing and lingering, the Claypot Menu at SHI offers guests a soulful winter dining experience—best enjoyed against the backdrop of Bluewaters Island, with views of the Dubai skyline and a setting that invites connection and comfort throughout the season.
EMAAR AND LOOTAH BIOFUELS INTRODUCE SUSTAINABLE BIO YACHT FUEL AT DUBAI MARINA YACHT CLUB AND CREEK MARINA YACHT CLUB
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