Uncategorized
How Resorts Are Balancing Business and Leisure Travellers
Attributed to Ahmed Abdraboh, Director of Sales & Marketing at Al Raha Beach Resort & Spa
In the highly competitive hospitality sector, resorts are facing the growing challenge of serving two distinct, yet frequently overlapping, types of guests: business and leisure travellers. The rise of the “bleisure” traveller; a blend of business and leisure; highlights a wider trend in today’s travel landscape. These travellers merge work obligations with their desire for relaxation and adventure, compelling resorts to adjust their offerings to meet the needs of both demographics. Striking this balance can be complex, but the benefits of effectively catering to both segments can be substantial.
Understanding the Unique Needs
Before delving into strategies, it’s crucial to recognize the differing needs of business and leisure travellers. Business travellers often seek efficiency, connectivity, and amenities that facilitate work. High-speed internet, dedicated meeting spaces, and convenient location are paramount. They value streamlined services, express check-ins, and an atmosphere conducive to productivity.
On the other hand, leisure travellers prioritize relaxation, exploration, and experiences. They are looking for leisure activities, spa services, fine dining, and cultural experiences that allow them to unwind and immerse themselves in the local environment. The challenge for resorts lies in creating an environment that simultaneously serves the quick paced demands of the business traveller while providing the dreamlike experiences that leisure travellers seek.
Designing Dual-Purpose Spaces
Resorts are increasingly designing their spaces to accommodate both types of travellers. Flexible meeting spaces that can be easily converted into event venues during weekends or evenings are a great example of this dual-purpose approach. By utilizing movable partitions and adaptable furniture, resorts can create environments that can host a corporate seminar one day and an intimate wedding or social gathering the next.
Besides, resorts can incorporate leisure and relaxation features into areas that business travellers frequent. For example, comfortable lounges equipped with charging stations for devices allow guests to work while enjoying the ambiance. Poolside cabanas that double as meeting points or casual brainstorming areas cater to those who need a break from the traditional boardroom setting. Integrating these elements can enhance the guest experience for both business and leisure travellers.
Enhancing Connectivity
Strong and reliable connectivity is a must-have for business travellers, but leisure guests also benefit from staying connected. Offering robust Wi-Fi throughout the resort is essential. Beyond connectivity, resorts can create work-friendly environments, such as business centres equipped with printers and meeting rooms, where guests can hold casual meetings or work off-site without compromising on comfort.
Additionally, the rise of remote work has blurred the lines between personal and professional life. As a response, resorts are finding ways to make remote work more enjoyable by providing inspiring locations, private workspaces, and even outdoor areas that combine work with leisure. Setting up dedicated “workcation” packages that include accommodations with office amenities lets resorts cater to guests seeking to blend productivity with relaxation without boundaries.
Curating Unique Experiences
For leisure travellers, resorts have traditionally focused on creating unforgettable experiences. Nowadays, these experiences matter to business travellers as well. With “bleisure” travel on the rise, their desire for unique, local activities can significantly enhance their stay. Resorts can curate experiences that appeal to both demographics, such as offering guided tours of local attractions, cooking classes with local chefs, or wellness retreats.
In addition to traditional leisure activities, resorts can design workshops and networking events that facilitate connections among business travellers. By organizing guest speaker sessions, skill building workshops, and panel discussions, resorts can nurture an environment where business professionals can network and learn while on holiday.
Wellness and Relaxation
Both business and leisure travellers share an increasingly common interest in wellness and self-care. For business professionals, long hours of traveling can lead to stress and fatigue. Therefore, wellness facilities; such as spas, fitness centres, and meditation rooms; become attractive perks for this segment. By promoting relaxation and holistic well-being, resorts can cater to business travellers who want to rejuvenate during their stay.
Implementing wellness programs that combine fitness classes, mindfulness retreats, and spa treatments allows resorts to appeal to guests looking for self-care options. Additionally, some resorts are developing wellness retreats specifically aimed at the corporate sector, offering programs that promote teamwork, creativity, and mindfulness training often directly aligned with business goals.

Tailoring Packages and Promotions
Another effective strategy for resorts is to develop tailored packages that target specific groups within the business and leisure traveller spectrum. For example, offering promotions such as weekend corporate retreats, where businesses can host strategy sessions while their employees enjoy leisure opportunities, effectively blends both worlds. Creating promotional deals that include meeting space for companies alongside discounts for leisure activities can greatly enhance the appeal for business travellers looking to unwind after hours.
For leisure travellers, resorts can offer exclusive weekend packages that provide special bonuses for their business counterparts, turning a business trip into an inviting long weekend for the whole family. Childcare services, family friendly activities, and adult only zones create an atmosphere where everyone can enjoy their vacation, regardless of the reason for their stay.
The Role of Technology
In the digital age, leveraging technology is instrumental in balancing the needs of business and leisure travellers. From mobile apps that allow for easy check-in and room service to smart room controls that enhance the guest experience, technology can streamline processes, making them more efficient for business travellers. Meanwhile, technology also allows for leisure focused experiences, such as custom virtual tours or interactive activities that engage guests.
Moreover, resorts can utilize data and analytics to better understand and segment their guests. By analysing preferences, resorts can tailor their offerings and services to meet the expectations of both business and leisure travellers, ensuring no one feels overlooked.
Resorts are navigating the delicate balance between business and leisure travellers in an ever evolving landscape. By understanding the unique needs of each segment and adapting their offerings creatively, resorts can successfully cater to both groups. With strategic planning, innovative space design, and a focus on creating meaningful experiences, resorts not only enhance profitability but also enrich the overall guest experience.
The market for dual purpose travel continues to grow, presenting exciting possibilities for resorts willing to embrace change. As business and leisure become increasingly intertwined, the path ahead is one of collaboration, innovation, and a shared commitment to exceptional hospitality that meets the needs of all travellers.
Cover Story
Why Tech Brands Need to Rethink Influencer Strategy in the Middle East

The Middle East’s consumer technology market is in the middle of a remarkable run.
Smartphone shipments across the region grew 13 percent in 2025, marking a third consecutive year of growth. Ramadan alone now accounts for 15 percent of annual technology and durables sales across MENA. By any measure, the opportunity is significant.
But headline growth can hide an uncomfortable truth. The way consumers in this region evaluate and choose a technology brand has fundamentally changed. Brands still running the old playbook, buying reach from celebrity and mega influencers, measuring success in gross impressions, and treating the GCC as a single audience, are leaving both conversion and credibility on the table.
Mariam Abouzeid
PR & Influencer Marketing Manager, MEA, Nothing Technology
Having managed PR ecosystems generating billions of impressions across the UAE, Saudi Arabia, and beyond, I have seen this shift unfold in real time.
The data is clear. The market has moved. Many marketing strategies have not.
In today’s GCC market, attention is easy. Credibility is rare.
Beyond the Bigger-is-Better Logic
For most of the last decade, the dominant logic in technology marketing across the region was simple. Bigger reach meant better results. Secure the highest-reach influencers, maximize impressions, and sales will follow.
That logic made sense when social media behaved like a broadcast channel. Today it does not.
The UAE and Saudi Arabia are now among the most digitally saturated markets in the world. Social media penetration in the UAE has reached 111 percent of the population, while Saudi Arabia counts 34.1 million social media identities for a population of 34.7 million.
In markets this connected, audiences are no longer passive viewers. They are sophisticated, fast-moving, and deeply skeptical of content that does not feel earned.
Reach alone is no longer influence.
The Power of the Micro-Influencer By the Numbers
The consequences for influencer marketing are measurable. Macro influencers typically achieve engagement rates of around 1.7 percent. Nano influencers, those with between 1,000 and 10,000 followers, consistently deliver engagement rates of 6 to 8 percent in the UAE market.
When cost per engagement is considered, micro-influencer campaigns cost roughly $0.20 per interaction compared with $0.33 for macro campaigns. More importantly, they routinely deliver 5 to 8 times the return on investment, compared with the 3 to 5 times range typical of macro campaigns. The conclusion is simple.
Reach creates visibility. Trust creates action.
The Shift from Search to Social Feed
To understand why community-driven marketing works, it is important to understand how the modern GCC consumer actually makes a purchase decision.
It rarely begins with a search engine. It begins in the feed.
Nearly half of UAE users, 48.1 percent, and 60 percent of Saudi users now use social networks as their primary tool for researching brands and products. Before a consumer clicks add to cart, they have already passed through a quiet community validation process. They have watched unboxing videos from creators they follow and seen devices appear in the rhythm of everyday life.
Celebrity endorsements signal aspiration. Micro creators signal authenticity.
In consumer electronics, authenticity wins.
The Tiered Ecosystem: A Multi-Dimensional Strategy
The most effective technology marketing campaigns in the region now operate through a deliberate multi-tier structure.
Macro influencers are used sparingly to create cultural moments and announce major launches. Mid-tier creators establish niche authority and technical credibility. Micro-influencers carry the critical work of storytelling and product validation. The final layer, the nano tier, drives conversion through peer trust and cultural familiarity.
This distinction matters.
When consumers see a mega-influencer holding a new smartphone, they recognize an advertisement. When they see someone from their own community using the same device in everyday life, they recognize a recommendation.
That difference shapes behavior.
The GCC creator economy has grown 74 percent over the last two years and now includes more than 263,000 active influencers. Technology has become the fastest-growing vertical within that ecosystem. The pool of credible creators available to brands has never been deeper.
The Regional Calendar Geography Is Not a Strategy
One factor global marketing teams often underestimate is cultural timing.
The GCC is not simply a geography. It operates like a calendar.
Consumer spending in the UAE, Saudi Arabia, and Egypt increases by more than 53 percent during Ramadan. Campaigns that might perform modestly in a typical month can deliver outsized impact when creative work reflects the values and rituals of the season.
That kind of resonance can only be achieved by collaborating with creators who understand the culture from the inside.
Moving From Output to Outcomes
There is an uncomfortable truth at the center of the influencer marketing industry in this region.
Many brands are still measuring the wrong things.
Total impressions and cost per mile remain dominant metrics because they are easy to present in reports. But the shift required is from output metrics to outcome metrics.
The questions that matter are different.
What was the depth of engagement?
How many saves and shares did the content generate?
How much earned advocacy emerged from creators who chose to talk about the product because they genuinely valued it?
Organic enthusiasm cannot be purchased. It can only be earned.
The GCC influencer marketing market is valued at $315.5 million in 2025 and is projected to reach $771.6 million by 2032.
The brands that will lead the next phase of this market will not simply be those with the largest budgets. They will be the brands that understand how their consumers actually make decisions, build disciplined influencer ecosystems, and measure the signals that truly drive behavior.
The Middle East tech consumer is one of the most digitally engaged and brand-aware audiences in the world. They expect strategies that reflect that sophistication.
Home Integrator
SAGE Unveils Premium Eid Gifting Collection for Coffee Lovers
This Eid, Sage Appliances elevates gifting with high-performance coffee machines that combine precision, innovation, and refined design. Created for home hosts and coffee enthusiasts alike, each machine delivers barista-level results with ease, making it a gift that’s enjoyed well beyond the festive season.
Engineered around true duality, this machine empowers coffee lovers to seamlessly switch between intelligent automation and full manual control. Whether you prefer the ease of an automated workflow or the satisfaction of hands-on espresso craftsmanship, the Dual Boiler adapts to your style, delivering uncompromising performance, precision and flexibility in every cup.
Sage Barista Touch Impress Brass
Available in a striking limited-edition brass colourway, with limited stock available, this statement machine brings refined design to the forefront of the home coffee experience. The Barista Touch Impress blends intuitive automation with the freedom of hands-on control, making it effortless to craft café-quality favourites like flat whites, cappuccinos, and lattes with confidence and style.
This sleek, state-of-the-art machine delivers café-quality results with complete versatility from delicate pour-overs and bold filter coffee to smooth, flavour-rich cold brews. Featuring adjustable brew styles, temperature control and intuitive settings, it empowers users to take full control of their coffee, hot or cold.
Special Ramadan offer
Sage Appliance Accessories
For those who already own a Sage machine, accessories make a thoughtful gift this Eid, designed to enhance everyday use.
An automatically activated suction cup creates a rapid vacuum which quietly releases the espresso coffee puck from the portafilter in one swift action.
Thespring-loaded mechanism delivers consistent pressure between 7 kg and 10 kg, ensuring an even tamp every time. A variableforce gauge with marked indicators allows you to select your preferred tamp pressure to suit the grind. Available in 54 mm and 58 mm sizes.
The 2-in-1 distribution tool helps break up clumps and evenly spread coffee grounds. With three angled blades, it creates a level surface for consistent and precise tamping. Available in 54 mm and 58 mm.
Visually diagnose and troubleshoot your extraction to achieve the perfect pour every time with The Naked Porterfilter. Crafted from stainless steel with a walnut handle, it adds an elegant touch to your espresso setup while allowing you to monitor flow and consistency with precision. Available in both 54mm and 58mm sizes.
Handleless design and heat-resistant silicone sleeve gives full control, with a pro spout to create more precise latte art. Angled opening provides a better view when steaming milk.
Uncategorized
Majid Al Futtaim Malls Launch Ramadan Experiences Across the UAE

This Ramadan, Majid Al Futtaim, the leading shopping mall, communities, retail, and leisure pioneer across the Middle East, Africa, and Asia invites communities across the UAE to come together for a month filled with meaningful moments, exciting rewards, immersive activations and exclusive shopping offers all under one roof.
From grand prize draws and SHARE rewards to soulful Majlis evenings and community-led giving initiatives, here’s everything you won’t want to miss across Majid Al Futtaim malls this season.
SHARE the Rewards This Ramadan
Across all City Centre malls, customers using the SHARE App can enjoy generous points multipliers throughout the season. Whether you’re updating your wardrobe or gathering loved ones over iftar, every visit comes with more reasons to celebrate:
- Ramadan Offer: 10X points on F&B (Until 18 March)
- Eid Offer: 10X points on Fashion (12 to 22 March)
Letters of Giving (رسائل العطاء) at City Centre Mirdif and City and Mall of the Emirates
This Ramadan, Mall of the Emirates and City Centre Mirdif invite shoppers to take part in the Letters of Giving (رسائل العطاء) pop-up, a heartfelt initiative in partnership with Emirates Red Crescent dedicated to making children in need’s wishes come true.
Until 7 March at City Centre Mirdif and 9 March to 3 April at Mall of the Emirates, visitors are invited to pause, explore a display of children’s wishes, and choose one that speaks to them. They can then fulfil the wish by purchasing the item which will be gifted to the children in need. Each contribution will be accompanied by a personalized message typed on a traditional typewriter, turning every act of giving into a lasting gesture of kindness.
The Ramadan Experience at City Centre Mirdif and Mall of the Emirates
Until 7 March at City Centre Mirdif and 9 March to 3 April at Mall of the Emirates, the Majid Al Futtaim malls are blending art, generosity, and community, this pop-up offers an immersive and soulful experience. Guests can enjoy live harp, qanun, and cello performances featuring soft, Ramadan-inspired melodies, and visit interactive stations to personalize mirrors, bookmarks, or crafted coffee cups with a minimum mall spend of AED 150 (excluding Carrefour). Complementary juices, coffee, and mini bites invite visitors to connect and embrace the true spirit of Ramadan.
To elevate the experience, City Centre Mirdif is collaborating with Fatima Al Kaabi, an Emirati Entrepreneur to integrate AI‑powered displays showcasing traditional Emirati cultural quotes, adding a sense of heritage to the space.
Shop & Win: Ramadan at Mall of the Emirates (9 March to 3April)
This Ramadan, Mall of the Emirates introduces its very own “Shop & Win” reward. Guests who spend AED 300 or more at any of their favourite stores will automatically enter a special draw for a chance to win an exceptional grand prize of 500,000 SHARE points with one dedicated winner selected exclusively from Mall of the Emirates.
From exciting prizes and SHARE rewards to soulful gatherings and meaningful community initiatives, Ramadan at Majid Al Futtaim malls is all about creating moments that matter for everyone, every day.
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