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NetApp: A Trusted Cloud Partner and Opportunity Creator in the Digital Transformation Era

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NetApp is a global hybrid-cloud data service and data management company. It offers enterprise-level cloud, data services for the management of applications and data. The Integrator engaged in a discussion with NetApp’s high-profile personalities such as Fadi Kanafani, Walid Issa, and Maya Zakhour on the key aspects of enterprise-cloud business and its prospects in the Middle East.

By Fadi Kanafani, Managing Director

How does NetApp become a trusted partner for enterprises that chose cloud solutions?

NetApp is a cloud-led, data-centric organization supported by a global team of cloud storage specialists. We offer unmatched control, insight, simplicity, protection, and efficiency for applications in the cloud. We collaborate with the world’s leading cloud providers -AWS, Microsoft Azure, and Google Cloud to deliver native solutions in their cloud and offer our customers the best value. NetApp offers customers simplicity in moving their data from whichever platform to the cloud – be it private cloud, on-premise, hybrid, or public cloud, and the flexibility in managing their applications and data spread across different environments without the complexity. We help our customers manage their entire cloud environment and data consistently no matter where it lives.

Fadi Kanafani

What sorts of simplicity does NetApp include in data management through its cloud platforms?

We help customers implement the best cloud storage solutions as part of the data fabric, so businesses can manage their data holistically – no matter where it resides. NetApp offers the public cloud data storage solution that includes a complete, integrated set of data management features to protect and secure customer data, assure business continuity, simplify compliance, preserve integrity, and control access. Our analytics platform – NetApp Cloud Insights and Cloud Data Sense- provides customers with actionable intelligence across their entire IT infrastructure – on-premises and in the public cloud.

The NetApp Cloud Volumes ONTAP is our cloud-based service available on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud that delivers advanced data management for file and block workloads. It helps businesses optimize cloud storage costs and increases application performance while enhancing data protection, security, and compliance. It is self-managed through NetApp Cloud Manager, our single-pane management console for all of the ONTAP instances deployed across hybrid cloud infrastructure.

By Walid Issa, Senior Manager, PreSales and Solutions Engineers – Middle East and Africa

Speak about the partnership with major cloud-space providers. How does NetApp make it beneficial for its customers?

NetApp is uniquely positioned in the market with our long-term collaboration with public cloud providers helping deliver outstanding performance and maximum portability. We provide a portfolio of services for running applications in these clouds that reduce cloud costs by up to 90%. Our platform enables customers to run enterprise applications such as SAP, Oracle, SQL, and high-performance compute jobs – for example, in oil and gas exploration and genomics.

Walis Issa

In a partnership spanning nearly 20 years with Microsoft, we have jointly delivered innovative products that help organizations manage their data anywhere. Azure NetApp Files gives businesses world-class data management with the performance, simplicity, and cost savings you need to migrate your most challenging workloads to Azure.

Through our partnership with Google Cloud, we provide customers with agility, scalability, and security—all the critical elements to drive our customers’ digital transformation needs. NetApp integrated data services simplify how businesses migrate, run, and manage critical workloads on Google Cloud. It gives businesses the power to harness Google’s advanced analytics capabilities to help solve their toughest challenges while saving up to 70% on cloud storage costs

Our partnership with AWS goes back nearly a decade. We have shared a determined focus to help our customers build solutions, reduce costs, and innovate faster in the cloud. With NetApp’s data management capabilities integrated with the scale of AWS, businesses can migrate, build, and manage more cloud at less cost.

Tell us about the opportunities in front of small and large enterprises in the digital transformation era

The need to adapt and change direction quickly is a core principle of a digital business. Enterprise businesses would look to technology as a source of competitive differentiation in terms of improving their customer experience, automating some customer functions, and their call centers. And therefore, from a cloud perspective, they would want to combine public clouds, private clouds, and on-premises resources to gain the agility it needs for a competitive advantage.

Keep in mind that successful digital transformation relies on the intelligent use of data, Enterprise businesses can leverage data to improve the security of their products and services, and to expand customer engagement. They can also use artificial intelligence (AI) and deep learning (DL) to realize operational insights and improvements, drive decision making, ensure compliance, improve customer experience, and reduce operational costs.

Briefly compare between private and public cloud in the aspect of enterprise business

Public cloud is the on-demand availability of IT resources such as computers, storage, and infrastructure over the internet via a third-party provider or what is known today as cloud providers or hyperscalers. The private cloud is an internal equivalent to the public cloud. This is driven by the ability to easily consume and modify resource allocation through a self-service method that requires little interaction with users’ internal IT teams. Contrary to popular belief, private clouds aren’t only deployed on-premises. Private clouds might be owned by one organization and managed by another organization like local service providers in a different physical location.

Note that not everything belongs in a public cloud or a private cloud which is why so many forward-thinking companies are choosing a hybrid mixture of cloud services. Hybrid clouds offer the benefits of both public and private clouds and take advantage of existing architecture in a data center.

By Maya Zakhour, Channel Director – Middle East & Africa, Italy and Spain

How do you feel about being a known representation of women in the tech world? What advice do you have for women who aspire for a big and bold career in the tech industry? 

Maya Zakhour

To be recognized as a technology industry influencer is the culmination of years of hard work and dedication to my job and my constant journey of learning and adapting. But this journey doesn’t just end here – I use this recognition to encourage other young women to consider a career in technology, as the options here are endless. Building a career in technology is hard work and some women may feel reluctant to enter technology careers because they are afraid, they do not have enough technical knowledge. However, having curiosity, not technological background, is the top reason one will succeed in the tech industry. You start from the ground and build your way up – no matter what field of technology you choose.

I strongly believe that curiosity will inspire you to identify the problems and dig out the root causes. Careers in technology are not just about acquiring technical knowledge, but about demonstrating leadership and mentorship.

Tech Interviews

Riverbed Launches AI-Powered Intelligent Network Observability Solutions

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Riverbed

By Riverbed Communications Team

Riverbed, a global leader in AIOps for observability, has launched its latest AI-driven network observability tools. These new solutions help IT teams proactively detect and resolve issues faster. As a result, organizations gain improved visibility, quicker remediation, and lower operational costs across hybrid environments.

Why Riverbed Network Observability Stands Out

Modern enterprise networks are becoming more complex. To meet this challenge, Riverbed’s latest tools provide real-time, AI-powered insights. The release includes the xx90 appliance series for AppResponse, NetProfiler, and Flow Gateway. These systems offer up to 3x more performance than previous models.

In addition, Riverbed now offers these tools through Flex Subscription. This flexible model supports deployments across physical, virtual, and cloud infrastructure. It also improves cost predictability and maximizes IT value.

Riverbed IQ Essentials: Remediation at Speed

As part of this launch, Riverbed is introducing the Intelligent Network Observability Essentials bundle — a curated set of tools designed to surface root causes faster and enable proactive remediation.

Included in the bundle:

  • Riverbed IQ: A SaaS-based AI engine that pinpoints network issues without additional infrastructure.
  • Role-Based Workspaces: Unified dashboards that deliver context-rich packet, flow, and endpoint visibility.
  • Grafana Plug-In: Integration for users who want to visualize Riverbed metrics directly within existing Grafana dashboards.
  • Topology Viewer: A dynamic visual map that correlates network topologies with application and user performance.

This bundle supports faster triage and deeper insight across distributed and hybrid networks, making it easier for IT teams to operate efficiently at scale.

Flexibility Meets Simplicity with Riverbed Flex

Today’s enterprises require technology investments that adapt to evolving business needs. Riverbed Flex delivers that flexibility with:

  • -License portability across hardware, virtual, and cloud deployments
  • -Predictable operating costs through OPEX-based pricing
  • -Future-ready architecture that eliminates the need to re-purchase software during transitions

By decoupling software from infrastructure, Flex allows businesses to realign observability investments with growth, resilience, and innovation goals — without compromising on value.

High-Performance Architecture, Built to Scale

To match the performance requirements of modern networks, Riverbed has engineered its new xx90 series appliances to support uncompromised throughput for both packet and flow-based observability. Whether deployed for AppResponse or NetProfiler, these appliances deliver high-volume capture and analysis — with sustained packet capture at over 50 Gbps and modular storage scaling beyond 2.4 PB.

New updates also include:

  • -Real-time triage of encrypted IPSec ESP traffic
  • -Support for cipher hygiene and globally distributed environments
  • -3x faster reporting and 2x greater flow throughput
  • -Dynamic flow load balancing and full support for SD-WAN environments

Together, these capabilities give organizations full-fidelity data visibility — essential for delivering seamless digital experiences.

Delivering Value and Efficiency at Every Layer

Dave Donatelli, CEO of Riverbed, highlighted the strategic vision behind this major release:

Dave Donatelli photo

This sentiment reflects Riverbed’s ongoing commitment to reducing tool sprawl, simplifying network management, and empowering IT teams with AI-enhanced capabilities that drive efficiency at scale.

A Foundation for the Future of Observability

As digital demands continue to rise, Riverbed’s intelligent network observability solutions are positioned to help organizations adapt, scale, and thrive. By integrating hardware innovation with AIOps automation, and offering a modern licensing model, Riverbed delivers a platform that meets enterprise needs today — and evolves with them tomorrow.

Whether it’s accelerating incident response, maintaining user experience, or optimizing hybrid cloud performance, Riverbed’s latest release proves that observability isn’t just about monitoring — it’s about enabling smarter business decisions.

Make sure to check out the recent edition Digital Magazine Technology – The Integrator

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Tech Interviews

Local by Design: The Untold Advantage Behind the Middle East’s Most Trusted Platforms

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Arab tech executive presenting ride-hailing data in a Dubai office

By Khaled Nuseibeh, CEO of Hala

In today’s digital world, global platforms often dominate headlines. Yet in the Middle East, a different success story is unfolding—one led by home-grown innovation. Local platforms in the Middle East aren’t trying to catch up. They’re rewriting the playbook.

The Rise of Local Digital Platforms in the Middle East

Platforms rooted in their own communities see what others miss. They understand the silent signals of everyday life—the way people move, pray, celebrate, and adapt to seasons.

Taxi demand, for instance, spikes after Friday prayers, not just during morning rush. Families shift their travel patterns during Ramadan. During the scorching summer, shaded areas and malls become primary destinations. You won’t find these insights on a global dashboard—they come from living them.

Built-In Context: Why Localisation Wins

Being close to the ground gives local platforms a major edge. In a city like Dubai, it makes a difference whether you’re navigating Deira’s tight alleys or Downtown’s wide streets.

At Hala, we designed our model around this insight. Our “location snapping” project improved over 60,000 pickup and drop-off points—faster routing, fewer errors, and better experiences for both riders and captains.

Operational Excellence Through Cultural Intelligence

We don’t wait for problems to escalate. Our team spotted supply gaps caused by standardised captain shift times. So, we adjusted schedules to better match demand during peak periods—without compromising captain wellbeing.

Because we operate locally, we can act quickly. We don’t need to wait for head office approvals across time zones. We just fix what needs fixing.

Aligning with UAE Policies and National Vision

The value of localisation goes far beyond convenience. Increasingly, it aligns with national priorities. The UAE’s commitment to smart cities, sustainability, and economic diversification offers a clear framework for innovation—and regional players are best positioned to deliver on that.

For instance, just last month, Dubai launched a new initiative to award more government contracts to domestic manufacturers. The Ministry of Industry and Advanced Technology also partnered with major retailers to boost visibility for locally produced goods.

These policies reflect a deeper truth: sustainable progress must be built from within. At Hala, founded as a public-private partnership between the RTA and Careem, this philosophy isn’t just a talking point—it’s how we operate.

Community-First Tech: A Blueprint for Scalable Growth

Trust is earned in the street—through consistency, reliability, and cultural relevance. That’s why both Hala and Careem Plus have kept support operations in-country, tailored our features to reflect the needs of UAE residents, and continually invested in tech that reflects local behaviours.

When localisation is built into your business model—not added as an afterthought—you can adapt faster, deliver more impact, and align seamlessly with both policy and community expectations.

Whether it’s refining geo-location accuracy, rethinking shift schedules, or rolling out financial services that matter to users here, local digital platforms in the Middle East are shaping a new era of tech leadership.

The Path Forward: Growth Built on Relevance

This region is young, mobile-first, and ambitious. People here aren’t just looking for functionality—they want platforms that reflect their identity, speak their language, and understand their context.

And increasingly, localisation isn’t a limitation on scale—it’s the blueprint for sustainable growth. The Middle East is not a monolith, and its cities are not interchangeable. Platforms that understand this will not only serve their markets better—they will lead them.

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Tech Interviews

Why TWO99 is Rethinking Cloud Marketing with Compliance, Data, and Agility

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TWO99

How does TWO 99 ensure its Cloud Security Solution remain compliant with evolving international data privacy laws like GDPR and HIPAA?

Two99’s cloud-native security solutions—including CNAPP, CWPP, and CSPM—are engineered to align with evolving international data privacy regulations such as GDPR and HIPAA through a proactive, multi-layered compliance framework. Our platforms integrate automated policy enforcement and real-time security posture monitoring to enable rapid detection and remediation of compliance deviations.

As an ISO 27001:2022 certified organization, we maintain a robust Information Security Management System (ISMS) that embeds data protection, risk assessments, and regular audits into our core operations. In parallel, our ISO 9001:2015 certification underscores our commitment to rigorous quality management processes, allowing agile adaptation to global regulatory shifts.

Our compliance team continuously monitors international privacy standards, translating insights into operational controls and product enhancements. We enforce stringent data storage protocols, including encryption of data at rest and in transit using advanced cryptographic methods, along with secure key management and policy-driven data retention and deletion.

Regular internal evaluations and third-party audits further validate our security posture, ensuring that Two99’s offerings not only meet but consistently exceed global data protection standards.

Given your background with WPP and GroupM, how has your approach to digital transformation changed since founding TWO 99?

My experience with WPP and GroupM provided invaluable insights into how large-scale organizations operate—especially in terms of process, structure, and scalability. However, founding TWO99 marked a deliberate shift toward a more agile, innovation-driven approach to digital transformation. At TWO99, we focus on vertical-agnostic scalability, bringing together technology, creativity, and performance under a unified, adaptable framework.

Unlike traditional holding companies that often operate within rigid silos, our model emphasizes speed, flexibility, and integration. We’ve built an ecosystem that allows us to pivot quickly, test rapidly, and deploy solutions that are customized to the dynamic needs of each client. This is especially critical in emerging markets like India, where consumer behaviors and platform trends evolve at breakneck speed.

Our approach moves away from isolated service offerings and instead delivers end-to-end growth strategies—from brand storytelling to performance marketing—under one roof. This integrated engine not only accelerates ROI but also empowers clients to scale more efficiently across diverse industries and geographies.

Ultimately, digital transformation at TWO99 is not about adopting new tools; it’s about building a mindset of experimentation, collaboration, and continual evolution—something that’s only possible when tech, creative, and media are not just coexisting, but co-creating.

You speak a lot about growth marketing—what’s one underused strategy or tool you believe more startups should adopt?

One of the most underutilized yet high-impact strategies in growth marketing today is predictive audience modeling—specifically using first-party data to anticipate user behavior before a customer even shows active intent. In the rush to acquire users, many startups focus heavily on performance spend and surface-level targeting, often missing the opportunity to build smarter, more efficient pipelines through data-driven foresight.

By leveraging tools like AI-powered lookalike modeling or Google’s AutoML, companies can identify emerging patterns and preemptively segment high-intent audiences. These platforms analyze behavioral signals—ranging from product interactions and website heatmaps to backend signals like GitHub commits or CRM workflows—to spot trends that traditional analytics would miss.

At TWO99, we’ve seen transformative results with this approach. For instance, by layering multiple intent signals (e.g., developer activity, trial-to-paid movement, sales pipeline stages) and combining them with Dynamic Creative Optimization (DCO), we helped a SaaS client reduce their Customer Acquisition Cost (CAC) by over 30%. This wasn’t just about targeting more people—it was about targeting the right people, at the right time, with the right message.

Startups that embrace predictive modeling early in their growth journey can shift from reactive marketing to proactive growth engineering, ultimately driving better ROI, faster time to conversion, and more sustainable customer relationships.

At TWO 99, how do you balance creative innovation with data-driven performance when leading campaigns for tech and cloud-based clients?

At TWO99, we treat data as the creative brief—a philosophy that helps us seamlessly bridge creative storytelling with performance marketing, especially for tech and cloud-based clients. Rather than starting with assumptions or generic messaging, we begin with behavioral analytics and first-party data to uncover real pain points, usage patterns, and moments of friction within the user journey.

This insight-driven approach allows us to craft narratives that aren’t just imaginative, but deeply relevant and conversion-focused. For example, if product analytics show a drop-off at the integration stage, our creative strategy might revolve around simplifying technical complexity or highlighting seamless onboarding. In this way, the campaign’s message is directly informed by what users are experiencing, not just what the brand wants to say.

We also continuously A/B test creative iterations—from copy to visual formats—to fine-tune performance in real time. For tech and cloud clients, where the buyer journey is often complex and multi-touch, this balance of data and creativity ensures that each piece of content not only captures attention but drives measurable outcomes like engagement, sign-ups, or qualified leads.

In short, we don’t see data and creativity as separate tracks. At TWO99, one fuels the other—creating high-performance campaigns that are not only intelligent but emotionally resonant.

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