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AMSA Hospitality and Accor Join Forces to Redefine Saudi Arabia’s Hospitality Landscape

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3 years ago

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The Integrator had an exclusive interview with Denis Sorin, President of Hospitality, AMSA Hospitality.

How does AMSA Hospitality differentiate itself in the industry and what is its core principle?

AMSA Hospitality is not just an ordinary company; it stands out with its unique approach. We have a unique presence on the global market with the Arabian hospitality proposal. We go much further than anyone else down that road. It’s not only décor elements and Arabized uniforms, it’s a new hospitality concept. We were able to come up with such an out of box forward thinking – imagine: bringing centuries-old Arabian traditions of welcoming and generosity to 21st-century expectations -, so we were able to come up with this unique Arabian hospitality concept thanks to our core principle, which is being the hallmark in the industry. To us, being the hallmark means being different and leading the way. We consider ourselves a citizen company, which encompasses caring for the environment, and people, and setting an example for others. When we hire someone, it’s not just based on their skills and expertise, but also their concern for their colleagues and the environment. A hotel is more than just a physical structure; it’s an ecosystem of people, and we value that aspect. We also extend our care to suppliers and various other stakeholders.

As an example of our commitment, we are in the process of implementing a fair trade system. This means that we strive to ensure that the products we purchase, including items like bed sheets, linens, and tableware, are sourced through fair trade practices. We aim to eliminate any involvement of child labor or any unethical practices from our supply chain. AMSA Hospitality goes beyond providing exceptional hospitality; we strive to make a positive impact in every aspect of our operations, caring for both people and the environment.

What kind of opportunities do you see in KSA for the hospitality industry that led you to start this startup?

Saudi Arabia is becoming a prime destination not just within the Middle East, but also beyond it. The transformation that has taken place in the past couple of decades is remarkable. With the multitude of projects being announced almost daily, one can envision the potential for numerous opportunities. It seems like there could be two hotels here, ten projects there, and perhaps even five more in another location. It’s a market with endless needs, and we can only try our best to meet them all.

As you know, during the 2023 edition of the Arabian Travel Market in Dubai, we signed a global agreement with Accor to establish 18 hotels in the Kingdom’s secondary cities. This aligns with Saudi Arabia’s Project 2030, an initiative by the government to develop not only the major cities like Riyadh and Jeddah but also the secondary cities. The aim is to enhance the quality of hotels in these areas. So, we decided to contribute by venturing into these cities, and developing top-notch hotels in collaboration with Accor.

How does the Arabian hospitality industry differ from other parts of the world?

Western countries already have Western hospitality ingrained in their culture, so they don’t need to promote it actively. However, Arabian hospitality has its distinct identity. We proudly claim our Arab heritage and possess our unique way of thinking. When we delve into the concept of Arabian Hospitality, we ponder upon the dominance of Westernized hotel chains in the region. Most renowned chains follow a Western model, but we challenge that norm. We believe in standing apart and saying, “No, we want to be different.”

Consider Asia, where the Shangri-La brand represents an authentic and luxurious Asian experience. We aim to achieve a similar status for the Arab world. We aspire to become the Shangri-La of the Arab region, offering a genuinely Arab lifestyle hospitality experience that showcases our cultural richness and values available to all, that’s why our new brand aims at the midscale market.

What kind of initiatives are you currently working on to showcase Arab culture in modern tourism?

When you visit Saudi Arabia, one of the notable observations is that Saudi nationals are not yet the majority of the employees in hotels, particularly in areas such as restaurants and housekeeping. To address this issue, we have taken the initiative to maximize the Saudization of our hotels. In the ongoing project with Accor, our goal is to have our hotels staffed by 80-90% Saudi nationals. We are not merely pretending; we are genuinely committed to Saudization.

What are your upcoming plans for AMSA Hospitality in the next five years?

We have ambitious plans, although I cannot disclose them at this moment. However, I can assure you that we will be announcing them next year. We work on our plans well in advance before implementing them. Currently, our primary focus is on the development of secondary cities. The project entails the establishment of 18 hotels, which is a substantial number. We also aim to develop more hotels in major cities, where we keep our unique approach in terms of people management, Saudization, and care.

In cities like Riyadh and Jeddah, you either find local hotels with lower quality or international brands dominating the market. We want to differentiate ourselves by offering an authentic experience. When visitors come to these cities and seek something genuine, we want them to choose us. Therefore, our project includes developments in Jeddah, Riyadh, and anywhere else where we see an opportunity in addition to the 18 hotels in collaboration with Accor. Rest assured, there is much more to come beyond these ventures.

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A NEW CHAPTER BEGINS AT ARTISAN BAKERS’ THE GARDEN CONCEPT

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13 hours ago

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February 20, 2026

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Artisan Bakers has announced the reopening of its The Garden Concept following a complete refurbishment and expansion, marking an important evolution for the brand’s sixth outlet in Dubai. The refreshed space brings together elevated design, an enhanced menu, and a more seamless guest experience, while staying true to Artisan Bakers’ roots as a warm, neighbourhood bakery and café.

Founded more than 23 years ago and formerly known as Bakemart, Artisan Bakers is a home-grown UAE brand built on European artisanal baking traditions and a deep commitment to craftsmanship. Founded by master baker TK Khaleel, the brand is known for its 18-year-old sourdough culture, preserved in the Puratos Sourdough Library in Belgium, and its focus on handcrafted breads, pastries, and all-day café offerings made using premium ingredients. Today, Artisan Bakers operates six locations across Dubai, combining time-honoured techniques with a modern, community-led café experience.

Located on Sheikh Zayed Road in Al Quoz (Industrial Area 3), the reimagined The Garden Concept has been designed as a relaxed yet elevated space that invites guests to slow down and stay awhile. Open daily from 8 AM – 11 PM, the interiors draw inspiration from classic European café warmth, layered with natural woods, stone textures, and soft lighting. Through its collaboration with The Garden Concept, the space introduces the garden-inspired elements throughout the dining area, including lush greenery, floral accents, and koi fish features, creating a calming indoor-outdoor atmosphere.

The menu at The Garden Concept has been thoughtfully refined to match the upgraded space while remaining rooted in Artisan Bakers’ core offering. Alongside the brand’s full signature bakery range, the refreshed menu introduces upgraded savoury dishes, refreshed breakfast favourites, and a stronger focus on specialty coffee. Weekly specials will rotate exclusively at this location, while a newly introduced Business Lunch (AED 89 for 2 two-course meal and AED 103 for a three-course meal) adds to its all-day appeal.

Signature dishes at The Garden Concept include the Benedict Royale (AED 55), a refined take on the breakfast classic featuring perfectly poached eggs and rich hollandaise, and the Prawn Chilli Herb Cream with Saffron Rice (AED 68), a comforting yet elevated dish that showcases bold flavours and careful technique. Other highlights include Fish & Chips with Tartare Sauce and Artisan’s Morning Delight Toast, while bakery favourites such as the Plain Croissant, Pain au Chocolat, Pistachio Croissant, Mango Mousse Cake, and Kifaya Cake remain at the heart of the experience.

A standout feature of the outlet is the live baking counter, where guests can watch artisan breads and pastries being prepared in real time, reinforcing the brand’s commitment to transparency and craft. The space also features improved display systems for cakes and viennoiserie, a dedicated coffee station, and an enhanced grab-and-go section designed for guests on the move.

With the reopening of The Garden Concept, Artisan Bakers continues to strengthen its presence across Dubai, offering spaces designed for every part of the day, whether stopping in during a morning walk for freshly baked croissants, settling in for a relaxed lunch, or picking up artisanal breads and cakes to take home. Thoughtfully designed and rooted in craftsmanship, the refreshed The Garden Concept brings together elevated café culture and everyday comfort, reaffirming Artisan Bakers as a neighbourhood favourite where guests return time and again.

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BLINGWOOD LAUNCHES AS THE MIDDLE EAST’S FIRST MICRO-DRAMA OTT PLATFORM

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14 hours ago

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February 20, 2026

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BlingWood launches as Middle East’s first dedicated micro-drama OTT platform, expanding access to vertical short-form series through multilingual and dubbed content for diverse audiences. The platform features original vertical micro-dramas that combine regional storytelling with global production standards, serving changing viewing habits and demand for short-form premium content, with early BlingWood Originals including titles such as Kadak Coffee, Dooriyan Hi Hai Zaroori, and Forget Me Not.

Designed for today’s digital-first audiences, BlingWood delivers sharp, snappy, and engaging narratives through a proprietary micro-drama format. Each series consists of 30 episodes, with each episode running for two minutes, creating a complete 60-minute mini-series. This structure enables immersive storytelling in digestible chapters, maintaining narrative depth and character development while aligning with modern attention spans.

BlingWood’s content offering is entirely curated and professionally produced. Unlike user-generated platforms, all programming is scripted, written, and produced by industry professionals to ensure consistent editorial and production quality. The platform features professionally produced micro-drama series available in eight or more languages through original, dubbed, and localized versions, including English, Hindi, Urdu, Arabic, Korean, and others, reinforcing its commitment to language accessibility and cross-market reach. BlingWood focuses on original micro-dramas that resonate culturally while meeting international benchmarks, with the slate spanning romance, character drama, and high-concept fiction, including titles such as Bot Ne Bana Di Jodi and The Perfumer.

Commenting on the launch, Mohammad Faizan, Founder & CEO of BlingWood, said: “With BlingWood, we are introducing a new storytelling format to the Middle East that reflects how audiences consume content today. Micro-dramas allow us to deliver powerful, emotionally engaging stories in a concise format, without compromising on quality or narrative depth. Our vision is to create a platform that champions regional voices while operating at global production standards, positioning the Middle East as a key player in the future of short-form entertainment.”

The launch comes at a time of rapid global growth for the micro-drama category, which has demonstrated strong engagement and monetization potential. Globally, the format has attracted more than 830 million viewers, with approximately 60 percent identified as paying users. Leading platforms in the space have reported significant year-on-year growth, pointing to sustained audience retention and repeat viewing behavior, with BlingWood’s Originals line-up built around this high-retention episodic model.

BlingWood has been strategically designed for rapid global expansion, with an initial focus on key markets including the UAE and India, followed by a broader international rollout. While global in ambition, the platform remains rooted in regional storytelling, offering narratives that reflect local culture while appealing to a worldwide youth audience, supported by a growing slate of BlingWood Original micro-drama series.

With its launch, BlingWood aims to redefine how premium entertainment is created and consumed in the Middle East, establishing micro-drama as a mainstream OTT format and setting a new benchmark for short-form storytelling in the region.

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CELEBRATE EID IN STYLE WITH A LUXURIOUS STAYCATION AT KEMPINSKI PALM JUMEIRAH

Published

1 day ago

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February 19, 2026

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This Eid, Kempinski Hotel & Residences Palm Jumeirah invites guests to enjoy a serene seaside escape in the heart of the iconic Palm Jumeirah. Available from March 20–22, the hotel invites families and friends to savour a long weekend of relaxation, connection, and celebration. Available with 40% off and free cancellation up to 3 days before arrival, perfect for an effortless Eid escape.

Whether it’s the first sunrise over the Gulf, laughter shared over breakfast, or quiet moments on a private terrace, each select suite offers a stage for unforgettable memories:

  • Ocean Two-Bedroom Suite – 163 m² of refined space with sweeping Arabian Gulf views, a master king bedroom, and a second twin bedroom with en-suite, perfect for family stays.
  • Palm Two-Bedroom Suite – 163 m² overlooking the tranquil Palm Jumeirah Lagoon, featuring a generous living area and two beautifully appointed bedrooms.
  • Two-Bedroom Suite with Private Pool – 350 m² of ground-level luxury, complete with a private pool and two ensuite bedrooms, offering a peaceful retreat from city life.

Every suite has been designed to blend comfort, elegance, and panoramic views, perfect for capturing those picture-perfect Eid moments, from morning coffees by the window to sunset reflections on the terrace.

Plan Your Eid Escape
The offer is available exclusively for stays from March 20–22, 2026. Whether it’s a family getaway, a friends’ retreat, or a quiet luxury break, Kempinski Palm Jumeirah transforms your Eid into a celebration of style, connection, and memorable moments.

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