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RAKBANK SME Confidence Index Launched in Collaboration with RFI Global

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RAKBANK today launched its inaugural SME Confidence Index report in collaboration with independent research company RFI Global.

Among the headline findings of the report is that the Small & Medium Enterprise (SME) sector in the United Arab Emirates has successfully moved from a stage of resilience to prosperity after the Covid-19 pandemic, with two in three SMEs expressing a positive view of the future business environment in the country.

The report found an overall confidence index score of 61 among UAE SMEs – a number based on RFI Global’s analysis of macroeconomic indicators in the UAE, as well as survey responses from over 1,000 SMEs in the country collected between November-December 2023, all of which contributed to the final Index.

With most of the industries in the report topping the index base score of 50, it is clear that SMEs across the board are experiencing a period of robust growth, propelled by notable increases in revenue over the past two years, especially within key sectors such as Construction & Manufacturing and Public Services.

Commenting on the launch of the RAKBANK SME Confidence Index, Raheel Ahmed, Chief Executive Officer at RAKBANK said: “Small and Medium Enterprises are the backbone of every healthy economy, and this is especially true in the UAE, where SMEs make up 94% of companies and contribute over 50% to the country’s GDP. That is why we centred this inaugural report around the SME sector, in line with our priority of supporting this flourishing segment through actionable insights to assist in their decision-making, towards greater business growth and success.”

Overview of findings

The report refers a strong economic forecast for the UAE, with non-oil GDP expected to grow by over 4% in 2024, and overall GDP projected to grow by 5.70% this year. The RAKBANK SME Confidence Index also highlight steady recovery in factors such as hotel occupancy rates close to pre-pandemic levels, which signals a rebound in the tourism sector that is contributing to the general positive outlook among SMEs about their future revenue prospects and the business landscape in the next 12 months.

However, the report also talks about the challenges faced by SMEs, including rising labour, operational and other business costs; the impending introduction of corporate tax; and the cost of capital/credit. To navigate these challenges, SMEs need continued support and attention from financial institutions, in addition to the initiatives we are already seeing from government entities, particularly the UAE.

Drawing from a wealth of macroeconomic data and business sentiment analysis, the report suggests that the issuance of new business licenses in Dubai, in particular, also reflects a strong business environment. Despite challenges posed by fluctuations in Brent oil futures, the overall macroeconomic indicators suggest a fertile ground for SME growth and development.

While SMEs are proactively embracing innovation and expansion, showing a strong trend towards launching new products/services and bullishness towards customer demand and pricing of products/services, they also displayed one common thread – the critical role of banking support. The need for tailored financial solutions and advisory services is evident in the SME sector. In fact, one of the report’s standout findings is the high level of satisfaction with banking support among almost all the SME sectors.

The RAKBANK SME Confidence Index also offers an in-depth analysis of business sentiment across various industries, with a special focus on Construction & Manufacturing, Transport, Trading, Public Services, Professional Services, and Consumer & Retail Services, with all the sectors again demonstrating strong confidence.

The Construction & Manufacturing sector, has a confidence index score of 62, has seen the highest revenue increase over the last two years compared to other industries. Transport-dependent SMEs, with an index score of 60, show a cautiously measured optimism due to pricing adjustments, but a clear intention to explore new operational channels.

Public Services SMEs and Professional Services SMEs also stand out with a confidence index score of 62, thanks to significant revenue growth. Meanwhile, Consumer & Retail Services SMEs and Trading SMEs saw a more subdued trend, reflected in a lower but still significant confidence index score of 59 among the businesses surveyed in these industries.

Dhiraj Kunwar, Managing Director, Business Banking at RAKBANK added: “RAKBANK has a rich legacy of supporting SMEs, and the launch of our Index in partnership with RFI Global builds upon this legacy, as the UAE’s first SME-specific confidence survey. We trust that this report will bring genuine value to small and medium enterprises who are seeking out credible content and data points to align their business strategy.”

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MyFatoorah to Showcase Cutting-Edge Payment Solutions at Seamless Payables Middle East

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Experts will demonstrate flexible and easy to deploy payment solutions across a range of industries.

MyFatoorah, a leading payments platform offering payment solutions across the Middle East, today announced its participation in Seamless Payables Middle East, from 14th-16th May 2024, at Dubai World Trade Centre. The company will demonstrate its advanced payment solutions including various unique local offerings tailored to both large enterprises and SMEs.

Since securing licenses from the Central Banks of six regional countries including the UAE Central Bank, MyFatoorah has matured into a key player in both the local and international payment markets. With over USD$4 billion in payment processing volume, MyFatoorah has grown to provide tailored payment solutions to over 74,000 merchants across a diverse array of sectors, including government, education, marketplaces, group retail, and insurance. The company’s flagship mobile app has also seen over 250,000 downloads from mobile app stores.

“We are immensely proud of the growth we have experienced at MyFatoorah, and we are excited to showcase this growth at Seamless Payables Middle East,” said Mohamed Aideed, UAE General Manager of MyFatoorah. “Our ability to cater to both SMEs and large enterprises makes us extremely valuable and flexible to the needs of our customers while also staying true to our origins. MyFatoorah offers an incredible portfolio of solutions that are easy to deploy and understand, and we want to make sure that customers can come to us no matter how challenging their needs may be.”

At Seamless Payables Middle East, MyFatoorah will be showcasing a range of innovative products and solutions aimed at revolutionizing payment experiences, such as in-store products offering omnichannel payment capabilities, advanced payout solutions tailored for marketplaces, and international payment acceptance featuring multi-currency pricing through various payment methods.

MyFatoorah will be exhibiting in Hall H4, booth C30.

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Ajman Bank sets New Record Jumping to 117.1 million up by 139% profit before tax

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Ajman Bank has reported an all time high quarterly profit in Q1 2024 of AED 107.4 million. This is on the back of a 7.0% increase in total operating income to AED 400.3 million as compared to AED 374.0 million in corresponding period of 2023, and net operating income of AED 194.8 million. Return on shareholder Equity (annualized) and Return on Asset (annualized) have doubled in Q1 2024 as compared to corresponding period of 2023 – respectively to 15.5% (up by 7.9%) and 1.9% (up by 1.0%).

His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince of Ajman, Chairman of Ajman Bank, “Our strong financial performance in the first quarter of 2024 is a testament to the success of our transformation agenda committing to our shareholders, investors and clients enhancing our operational excellence. We have made significant progress, which underscores our strong market position. I extend my deepest gratitude to our team, whose dedication and hard work have been integral to our success.”

Mr. Mustafa Al Khalfawi, CEO of Ajman Bank, stated, “We have made significant progress, which underscores our strong market position and the substantial gains in shareholder equity and asset returns. Our first-quarter results are a clear reflection of our transformative journey, which has strategically propelled our expansion and diversified our business profile. We’ve focused on enhancing the continued value to our shareholders and supporting the economic landscape of the UAE. In addition to stringent cost containment and operational efficiencies within a resilient framework, emphasizing digital innovation and customer service excellence. Our rigorous approach to risk management and our commitment to addressing regulatory challenges have been crucial. Moreover, we are enhancing our leadership team with strategic talent to ensure that Ajman Bank is well-equipped to navigate future challenges and opportunities in the market.

The strong results are supported by a healthy balance sheet with Total Assets of AED 23.1 billion and AED 2.8 billion of Equity. Ajman Bank’s Capital adequacy ratio of 16.6% (up by 1.4%) and a Tier 1 Capital adequacy of 15.5% (up by 1.4%) remain well above regulatory requirements. Customer deposits of AED 19.3 billion, an advance to stable resources ratio of 76.3%, and an eligible liquid asset ratio of 21.0%, underline its solid liquidity and along with the capital position provide a strong foundation for continued growth.

This strong financial performance was delivered thanks to continued focus on expanding the customer base, enhancing the credit quality, risk management and focus on recoveries. The bank opened 2195 new accounts, 26% of them opened through digital channels. The bank also launched ‘Ajman Connect’ the new digital application with continued focus on digitizing and streamlining its end to end processes.

In line with it’s commitment toward sustainability, Ajman bank published its first sustainability report. The bank baselined its carbon emission across all operations and locations and which will pave the way for systematic tracking and reduction in the banks carbon footprint going forward.

The bank is confident that the solid foundation on the back of it’s strong Q1 2024 results, the ongoing transformation and the strength of the UAE economy will help it maintain a strong momentum for growth and continued profitability through 2024 and beyond.

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His Highness Sheikh Maktoum bin Mohammed meets with President and CEO of State Street Global Advisors

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State Street Global Advisors is one of the world’s largest asset managers with $4.13 trillion worth of assets under management

His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, First Deputy Ruler of Dubai, Deputy Prime Minister and Minister of Finance of the UAE, and President of the Dubai International Financial Centre (DIFC), today met with Yie-Hsin Hung, President and CEO of State Street Global Advisors, one of the world’s largest asset managers.

Welcoming Yie-Hsin Hung, His Highness congratulated her on the opening of State Street Global Advisors’ new office in Dubai. His Highness Sheikh Maktoum bin Mohammed underscored Dubai’s commitment to fostering robust international partnerships and enhancing the infrastructure and policies that support economic and financial industry growth. He said that the UAE and Dubai are dedicated to helping global financial service providers leverage the unique opportunities presented by the economic dynamism of the region, he added.

His Highness highlighted Dubai’s strategic initiatives aimed at enhancing the total volume of its stock markets to AED3 trillion by 2033 and deepening its capital market ecosystem, making it a prime destination for investors from across the world. By fostering an environment conducive to innovation and business growth, Dubai seeks to establish itself as the preferred global hub for financial companies, as part of the Dubai Economic Agenda D33’s goal to establish the city as one of the world’s top four financial centers.

His Highness and Yie-Hsin Hung, discussed the key themes of the two-day Dubai FinTech Summit, organized by DIFC, the leading global Financial Centre in the MEASA region, which opened yesterday. The event has brought together over 8,000 decision-makers, over 300 thought leaders and more than 200 exhibitors to discuss the latest innovations and challenges and showcase cutting-edge technologies. Sheikh Maktoum bin Mohammed said that the widespread global participation in the summit reflects Dubai’s growing position as a magnet for investment, talent and innovation in the FinTech sector.

The second edition of the Dubai FinTech Summit is designed to encourage cross-border collaboration and innovation, pivotal to transforming the global FinTech sector. The event presents a unique opportunity to explore emerging FinTech trends and their potential to drive financial progress in the MEASA region.

Yie-Hsin Hung lauded Dubai’s remarkable evolution into a major financial and business hub in the region. She said the establishment of State Street Global Advisors’ office in Dubai reflects the company’s commitment to expanding its presence in the rapidly growing region and exploring further opportunities in emerging and neighboring markets.

The meeting was attended by His Excellency Mohamed bin Hadi Al Hussaini, Minister of State for Financial Affairs; His Excellency Essa Kazim, Governor of DIFC; and Arif Amiri, Chief Executive Officer of DIFC Authority.

With offices in 29 locations across the world and clients in 57 countries, State Street Global Advisors has $4.13 trillion worth of assets under management. The company launched the first US-based Exchange Traded Fund (ETF) three decades ago, which is currently the world’s largest ETF.

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