Hospitality
Raising the Bar of Innovation in Every Kitchen
Exclusive interview with James Russell, Country Manager, UNOX
Can you briefly explain what sets your ovens apart from other products in the market and how they enhance the overall kitchen experience?
What sets our ovens apart is their innovation and sustainability. Our goal is to raise the bar of technological innovation in foodservice equipment, especially with the evolution of more advanced technologies, stricter demands, and the global pursuit of sustainability. If you’re passionate about designing your ideal kitchen experience, we leverage on innovative features such as Digital.ID, Data Driven Cooking, and OPTIC.Cooking to deliver best outcomes. Moreover, we let you test our ovens in your kitchen or at our Experience Center. In fact, our dedication to innovation has been recognised industry-wide as UNOX AI-powered combi oven CHEFTOP-X was awarded the Red Dot Winner 2024 and Red Dot Winner 2024 – Innovative Product.
If you’re passionate about sustainability, we are the oven manufacturer with the most ENERGY STAR rated ovens. We also have ambitious corporate sustainability targets and aim to achieve net-zero emissions by 2030 through the Unox e-miXion program.
What inspired the development of the new CHEFTOP-X and BAKERTOP-X ovens?
Today, it is important for ovens to combine mechanical robustness and performance with digital user interfaces, electronic controls and sensors, and make them work together in a way that can be easily understood by customers and users. The CHEFTOP-X and BAKERTOP-X combi ovens are robust, AI-integrated, futuristic technologies with automated cooking algorithms and user-friendly interfaces – transforming the foodservice world’s views of what people generally think an oven can do.
Can you explain the benefits of voice-activated controls and OPTIC.Cooking for kitchen efficiency?
HEY.Unox, the voice-activated control, allows chefs to operate the ovens hands-free, which streamlines workflows in the kitchen. With your voice, you can tell the oven to adjust settings, start or stop cooking cycles, and even access recipes without needing to touch the oven.
OPTIC.Cooking, through the use of our optic lens, detects the food inserted in the cooking chamber and automatically starts the right program. Once the food is in, OPTIC.Cooking monitors it in real-time and adjusts cooking parameters based on the food’s characteristics.
Together, these features significantly reduce the time chefs spend managing equipment, allowing them to focus on creativity and presentation.
How will the new Dubai experience center improve customer interaction with UNOX products?
Unox Experience Center is all about exchanging ideas.
In September, we launched our UAE Experience Center, aiming to bring more people to experience our innovative ovens with our Chef, to participate in our Individual Cooking Experiences. A key factor in Unox success has been allowing our customers to test our latest ovens before they purchase.
The new UAE Experience Center is an essential part of Unox broader vision. Over the past two years, Unox has opened 8 new Experience Centres in Brazil, South Korea, the United Kingdom, Sweden, India, France, Colombia, the UAE, and Saudi Arabia in 2025. This strategy brings our customers right to us and our innovations, allowing them to test our products with their own recipes, and for us to personalise interaction while gathering valuable feedback on a global scale.
Additionally, as the Headquarters of the MENA region, the center will serve as a hub for training and workshops, enabling our members to gain practical insights into how to maximise efficiency and creativity with Unox ovens. This interactive approach not only fosters a deeper understanding of our products but allows our members to build stronger relationships with our customers, ensuring customers feel supported and inspired in their culinary journeys.
How does cross-industry collaboration drive innovation at UNOX?
Cross-industry collaboration is a cornerstone of innovation at Unox. We partner with diverse sectors – culinary, education, food and beverage – to gain unique perspectives and insights that enhance Unox product development. Working with professionals from various industries helps us identify emerging trends and consumer needs, which inspire new product features and solutions. Collaborating with chefs, KOLs, restaurateurs, business owners, industry professionals, organisations, and trendsetters helps us understand day-to-day challenges of the kitchen, which shapes our ideas for future products and solutions.
Why are live product demonstrations, like at GulfHost, important for UNOX’s brand?
Live product demonstrations, such as those at GulfHost, are crucial for Unox’s brand for several reasons. Firstly, this is the chance for potential customers to have an immersive experience of our ovens’ innovative technologies in real-time.
Additionally, live product demonstrations foster direct engagement with our audience. We ensure our potential customers’ needs are met as our Unox representatives address any questions our customers may have. This interaction not only helps us understand customer needs better but also strengthens relationships with industry professionals.
What’s next for UNOX in terms of innovation in kitchen technology?
Something is cooking in our R&D kitchen right now. We launch a new product approximately every 18 months. Next year, we will be unveiling a brand-new oven that addresses the topics of space, service speed, time, and cost. In 2025, we will also bring to life the concept of Unox Lounges throughout the UAE and beyond. We are proud to be the market leader in commercial combi ovens, and all our products are created to continue elevating culinary standards worldwide.
Will robots take away the personal touch from the hospitality industry?
Robots and technology are designed not to replace humans in the industry; they are designed primarily to help chefs in the kitchen and to enhance the level of service businesses can provide.
Customers crave personal touch. As a technology-centric manufacturer of combi ovens, we invest heavily in our Unox People, conducting consistent upskilling workshops and training.
The future of hospitality lies in striking harmony between technology and human interaction.
Hospitality
SUN SIYAM IRU VELI GENERAL MANAGER MASDHOOQ SAEED HONOURED AS BEST GENERAL MANAGER – HOSPITALITY IN MALDIVES AT WORLD GM AWARDS 2025
Sun Siyam Iru Veli proudly celebrates the achievement of its General Manager, Masdhooq Saeed, who has been awarded Best General Manager – Hospitality in Maldives at the World GM Awards 2025. This recognition is especially significant as he becomes the first Maldivian to receive this prestigious title, marking a milestone moment for both the resort and the nation’s hospitality industry.
Masdhooq’s journey is one of dedication, growth, and vision. Beginning his career in 2001 at the Front Office as a receptionist, he advanced through roles in reservations and villa hosting before moving into management. His steady rise was built on humility and hard work, leading him to join Sun Siyam in 2023 as the General Manager at Sun Siyam Iru Veli. Masdhooq has transformed the resort’s guest experience and strengthened its position as one of the Maldives’ most admired all-inclusive destinations. His forward-thinking leadership has led to remarkable results, from achieving an 8% revenue increase above target in 2024 to driving record-breaking occupancy levels of 90% in early 2025.
“Masdhooq’s achievement is a proud moment for all of us,” said Deepak Booneady, CEO of Sun Siyam. “His journey reflects the very essence of The Home of the Maldivian Spirit, built on passion, perseverance, and purpose. What sets him apart is not only his results, but his heart. He leads with empathy, empowers his team, and reminds us that true hospitality is about people first. We are incredibly proud to have him represent Sun Siyam and the Maldives on the global stage.”
A leader defined by empathy and purpose, Masdhooq is deeply committed to nurturing local talent, advancing sustainability, and cultivating a culture of inspired excellence. Through mentoring and leadership development, he has created opportunities for growth and empowerment across departments. He is dedicated to fostering a culture where excellence is inspired, always with the quiet belief that “anything is possible” and that “luxury is a feeling.”
The World GM Awards, also known as the Golden Tree Awards, recognise outstanding General Managers from across the globe for their exceptional leadership, innovation, and service excellence. Winners are selected through a rigorous evaluation process based on performance, guest satisfaction, and community engagement by an expert panel of hospitality professionals.
Hospitality
THE FUTURE IS SET FOR TOURISM’S NEXT ERA AS THE INAUGURAL TOURISE SUMMIT OPENS
With the bold ambition to rewrite the rules of travel, the inaugural TOURISE Summit under the patronage of His Royal Highness Prince Mohammed bin Salman bin Abdulaziz Al Saud, Crown Prince and Prime Minister was officially opened today by H.E. Ahmed Al Khateeb, Minister of Tourism of Saudi Arabia and Chairman of TOURISE.
TOURISE ushers in a new era for global tourism, uniting ministers, delegates, and visionaries from around the world as the premier platform dedicated to shaping the future of global tourism.
Taking place from November 11-13, 2025, immediately following the 50th United Nations Tourism General Assembly, TOURISE is reimagining the way that sectors interact to find opportunities where competitors become partners where investments are optimized and where fragmented silos converge. The event aims to turn bold ideas into real-world solutions and catalyze transformative initiatives that will shape the next 50 years of the global tourism sector.
During his opening speech today, H.E. Ahmed Al Khateeb noted that there has never been a more urgent or opportune moment for convergence of sectors to shape global tourism, with the tourism sector having rebounded to historic highs, with international arrivals and investment surpassing pre-pandemic levels. However, he cautioned that at the same time, the sector faces unprecedented challenges and opportunities: rapid technological disruption, a generational shift toward sustainable and experience-driven travel, and an imperative to build resilience in the face of economic and environmental uncertainty and growing fragmentation around the globe.
His Excellency recognised that TOURISE has arrived at this inflection point, when the world is hungry for new models, new partnerships, and new solutions.
“TOURISE is more than an event, it is a platform for action where we will solve for the challenges all together that have long limited tourism’s full potential among them are challenges in skills, investment, infrastructure, sustainability, and digital transformation. It’s a space where we will work hand in hand to deliver the best outcomes for everyone: returns for investors; more accessible destinations and affordable experiences for travelers; jobs and prosperity for communities as the demand for travel increases. We are not here just to discuss ideas. We are here to act. That is why TOURISE exists.”
Over the course of its three days, TOURISE is set to host a number of key panels and talks featuring global leaders from across sectors. Notable global speakers include:
- Ariane Gorin, CEO, Expedia
- Ambassador Patricia Espinosa, Founder, onepoint5
- Gloria Guevara, Interim CEO, World Travel & Tourism Council
- Shaikha Nasser Al Nowais, Incoming Secretary General of UN Tourism
- Luis Maroto, CEO, Amadeus
- Francis Suarez, Mayor, Miami
- Paul Griffiths, CEO, Dubai Airports
- Lucia Penrod, Co-Founder & Owner, Nikki Beach
- Sébastien Bazin, CEO, Accor
- Eduardo Santander, CEO, European Travel Commission (ETC)
- Harvey Goldsmith CBE, Founder, Nvisible Productions
- Thomas Woldbye, CEO, Heathrow Airport
- Steve Hafner, Co-Founder & CEO, Kayak.com
The speaker line up showcases how TOURISE unites leaders from sectors rarely seen together, creating counterintuitive, boundary-breaking collaborations. These convergences are not just novel; they are the engine for new business models, improved traveler experiences, sustainable destination development and investment strategies that could only emerge from such a unique, multi-sector platform.
The Summit will cover the big questions redefining travel’s future from AI-powered experiences and frictionless borders to destination design, investment, and the race for tomorrow’s travelers, and transform them into action through high-powered ministerial dialogues, boardroom dialogues, main-stage keynotes and innovation showcases.
The winners of the very first TOURISE Awards will also be announced this evening, recognizing those places that exemplify destination excellence and cater to the evolving expectations of the modern traveler.
Powered by the Saudi Ministry of Tourism, TOURISE is more than a three-day summit, it is an always-on, global platform. Crucially, the conversations sparked in Riyadh will continue year-round platform through collaboration and cross-sector partnerships, turning bold ideas into real-world solutions.
Hospitality
CELEBRATE THE HOLIDAYS IN STYLE WITH FESTIVE DINING & ENTERTAINMENT AT MÖVENPICK JLT
Mövenpick Hotel Jumeirah Lakes Towers is turning up the heat this winter with an exciting calendar of culinary and social experiences designed to bring the community together. From lively evenings at UBK to playful, modern Indian dining at Rohini by Little Miss India, the hotel invites guests to embrace the cooler season with vibrant menus, engaging themed nights, and unforgettable moments.
Whether unwinding after work with creative cocktails, exploring global flavors or joining lively social gatherings, Mövenpick JLT promises a season filled with warmth, connection and standout hospitality.
Celebrate in Style the Festive Season Highlights at UBK
As the holiday spirit sweeps through Dubai, UBK transforms into a warm, welcoming winter destination, filled with festive charm, culinary delights, and joyful entertainment. Whether gathering with family or ringing in the New Year with friends, UBK offers a memorable celebration full of flavour, music, and merriment.
Christmas Day Brunch — A Festive Family Affair
Celebrate Christmas Day with a heart-warming brunch experience designed for all ages. Enjoy a generous spread of festive culinary favourites, live BBQ stations, and seasonal specialties; all complemented by cheerful décor and a soulful live singer bringing holiday magic to the air.
A joyful winter celebration where friends and family gather, toast to tradition and create cherished memories.
New Year’s Eve — Countdown Under the Stars
Bid farewell to 2025 and welcome the new year in true UBK style. With live music, festive ambience, and an expansive culinary selection, guests are invited to dine, dance, and toast beneath Dubai’s glittering night sky.
Early Bird Offer
Reserve before 20 December to receive a complimentary bottle of sparkling wine — the perfect start to a night of celebration.
Unwind, Dine & Celebrate at UBK
A beloved neighbourhood favourite, UBK (Urban Bar & Kitchen) brings together warm hospitality, upbeat vibes, and flavour-forward menus, creating a social hub perfect for winter catch-ups, post-work relaxation and weekend fun.
Happy Hour
Guests can now settle into golden-hour bliss with crafted drinks at irresistible prices. Whether easing into the evening or gearing up for the weekend, UBK’s terrace and lively indoor space offer the ideal backdrop for great conversations and chill beats.
Saturday Flash Feast
Weekends are now reimagined with a curated à la carte menu at half price. Think slow afternoons, delicious plates, and feel-good tunes in the breeze; the perfect invitation to unwind and indulge.
Paw & Play
Where four-legged friends are part of the family. Dog-loving diners can relax with 30% off food and drinks while pets enjoy their own outdoor social adventure. A community favourite for furry companions and their humans alike.
Quiz Game Night
Round up your smartest friends and bring your competitive spirit, UBK’s iconic quiz nights deliver laughter, brain-teasing fun, and fantastic beverages, all set in an upbeat, welcoming atmosphere.
Rohini: Tradition Meets Contemporary Glam
At Rohini by Little Miss India, tradition and contemporary flair come together in a feast for the senses. Think bold colours, refined flavours, aromatic spices, and interiors that tell a story, each visit a celebration of India’s culinary richness with a Dubai-chic twist.
Hotelier Night
Dedicated to the city’s hospitality heroes, Rohini honours industry visionaries with exclusive dining and beverage privileges.
Chill Out Hour
Slow down, sip, and savour the ambience. With handcrafted beverages at AED 25, this is the perfect sunset ritual to unwind and drift into a relaxed evening mood.
Business Lunch
Weekday afternoons are elevated with a refined two-course menu offering soulful Indian flavours presented with modern finesse, ideal for business meetings or a refreshing midday escape.

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