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Milestone Systems Sets New Pace, Outgrows Global VMS Market

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Milestone Intersec

At Intersec 2025, Milestone Systems made a resounding statement about the future of data-driven video surveillance and analytics. The Danish video management software (VMS) leader showcased its latest innovations, highlighting the transformative role of artificial intelligence (AI) in redefining safety and operational efficiency across industries.

A Growing Regional Footprint

According to the independent, global analyst company Omdia, Milestone Systems is estimated to be the largest supplier of video management software in the Middle East and Europe.

The Middle East, a region investing heavily in smart cities and large-scale infrastructure, has proven fertile ground for Milestone’s ambitious growth. The company has consistently outpaced the average growth rate of 8-9% in the VMS sector, driven by heightened demand for robust and intelligent surveillance solutions.

“We are proud to participate for the 15th time in Intersec 2025, as a security leader in the transformation of the Middle East towards smart cities.” said Louise Bou Rached, Regional Director of META at Milestone Systems “Our strategy is to strengthen partnerships with integrators, resellers, and end-users to drive growth and innovation and simultaneously expand our presence in the MENA region.”

Milestone’s plans include strategically bolstering its UAE operations and Saudi Arabia’s rapidly growing market, where smart city initiatives like NEOM signal tremendous potential.

Tech for Tomorrow’s Challenges

Central to Milestone’s presence at Intersec was the flagship product, XProtect Video Management Software, and the AI-driven BriefCam Video Analytics platform. Milestone underscored the value of collaboration, announcing seamless integrations with eight leading technology partners, including Conexao Technology and CIAS. These partnerships highlight the open-platform flexibility of XProtect, a key differentiator in a crowded market.

Together, these technologies demonstrated the power of converting video into actionable data insights, from monitoring bustling airports to streamlining operations and enhancing public safety supporting diverse industries from retail, hospitality, and healthcare to public safety and government infrastructure.

The company’s emphasis on AI-driven analytics reflects the growing demand for smarter surveillance tools that go beyond recording footage. BriefCam’s capabilities, for instance, allow organizations to analyze hours of video in minutes, enabling everything from faster emergency response and forensics to operational cost savings.

MENA’s Next Big Play

Milestone’s reputation has been bolstered by its role in securing major events like the FIFA World Cup, which showcased its ability to handle complex, high-stakes environments. Now, the company is turning its focus to the Middle East’s booming hospitality and aviation sectors, two pillars of the region’s economic diversification efforts.

“The demand for hybrid and cloud-based VMS solutions is surging as governments and businesses prioritize digital transformation,” Bou Rached noted. “Our technology is designed to meet these evolving needs, ensuring the safety of public spaces while enabling smarter business operations.”

A Future Shaped by Innovation

As the Middle East accelerates its journey toward smart cities, Milestone Systems is positioning itself as a cornerstone of this transformation. By combining advanced AI, strategic partnerships, and an expanding regional presence, the company is helping shape a safer, more connected future for cities, businesses, and communities alike.

At Intersec 2025, the message from Milestone Systems was clear -innovation in video analytics isn’t just about surveillance, it’s about empowering industries, enhancing public safety, and building smarter cities for generations to come.

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SHAFFRA HOSTS SUBCONSCIOUS AI LAUNCH EVENT IN RIYADH, ANNOUNCES 20+ NEW AI ROLES SET FOR RELEASE IN SEPTEMBER

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Shaffra, a Saudi-based enterprise AI company building autonomous AI workforce infrastructure for governments and large organisations, has launched Subconscious AI at The Shaffra Convergence in Riyadh. Introduced before senior government representatives, enterprise leaders, investors, and technology stakeholders, Subconscious AI marks a major step in Shaffra’s vision to move enterprise AI beyond chatbots and copilots toward intelligent AI workforces that can operate with memory, context, and governance inside real organisations.

Subconscious AI has been developed as the cognitive intelligence layer within Shaffra’s Enterprise AI Workforce Platform. It enables autonomous AI teams to remember what matters, prioritise relevant knowledge, and reason with stronger business context by creating a continuously updated layer of organisational intelligence. Instead of repeatedly processing full historical data, AI employees can access the most relevant information in real time, improving efficiency, continuity, and decision support across complex enterprise workflows.

The launch also showcased how Subconscious AI will support Shaffra’s expanding portfolio of enterprise AI roles. The current portfolio includes AI sales agents, receptionists, and project managers, with more than 20 additional AI roles scheduled for launch in September 2026. These roles are designed to help organisations deploy governed AI employees across sales, operations, finance, HR, customer service, and knowledge management.

“The next phase of enterprise AI will not be defined by chatbots or copilots, but by AI systems that can operate with memory, context and accountability inside real organisations,” said Alharith Alatawi, CEO and Co-Founder of Shaffra. “Subconscious AI is built for this shift. It gives autonomous AI teams the ability to retain what matters, prioritise business knowledge, and act with stronger organisational context. This is what makes AI practical, governed and valuable at enterprise scale.”

Shaffra is expanding its footprint beyond Saudi Arabia, with services now reaching selected Asian and European markets, alongside continued growth across Bahrain, Oman, and Qatar. The company is backed by leading regional and international investors, including stc, Omantel, and global technology leaders, having raised more than $10 million to accelerate the development of enterprise AI technologies and autonomous workforce platforms.

The launch of Subconscious AI reflects Shaffra’s belief that the future of enterprise AI is not about replacing human expertise but increasing its impact. As organisations adopt autonomous AI teams, competitive advantage will come from leaders and employees who know how to combine human judgment with AI systems that can remember, prioritise, and execute within real business operations.

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RAIYN LAUNCHES AS THE TRUST-LED COMMUNICATIONS NETWORK OF THE FUTURE

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RAIYN, the trust-led communications network built for the future, was unveiled today at the Museum of the Future in Dubai by Mazen Nahawi, Founder and CEO of CARMA and RAIYN.

The network brings together four of the region’s leading specialist communications firms, Brazen MENA, Cicero & Bernay, Salient Communication Group and SOCIALEYEZ under a single accountable structure. RAIYN is designed to help organisations across MENA and beyond strengthen their reputation, make better decisions, and deliver outcomes with lasting impact.

The organisations RAIYN serves operate in an environment defined by constant change, heightened scrutiny and increasingly complex stakeholder expectations. Reputation and business performance are more closely connected than ever, yet many leaders still navigate them through fragmented advice and disconnected specialists. RAIYN brings these capabilities together into one integrated model.

It offers clients a team of owner-operators who bring passion and strength, an integrated platform of insights, strategy, and creativity, specialisation that brings in-depth sector expertise, and measurement that proves value. Every engagement starts with regional expertise and aligned thinking, so that communications are relevant, credible and effective from the outset. Its approach is defined by transparent counsel, clear ownership and accountable delivery. Decision-making stays close to the work, and success is measured by the impact created for clients.

Commenting on the launch, Nahawi said:

“The people of this region, nationals and expats, are best suited to speak on its behalf. That is the belief on which RAIYN is built. We have brought together the best practitioners in the region, combining creativity, sector expertise, AI mastery and cultural depth. Communications needs a new dawn. That dawn begins with trust. RAIYN is a promise to bring people together, to build respect and to put trust at the centre of everything our industry does.”

Nahawi, who has spent 30 years helping shape the world’s communications intelligence industry, is joined by four RAIYN principals: Ahmad Itani, Founder and Chief Advisor, Cicero & Bernay; Louise Jacobson, Managing Partner, Brazen MENA; Sean Trainor, Chief Executive, Salient Communication Group; and Tarek Esper, Managing Director, SOCIALEYEZ.

Each firm contributes distinct strengths to one connected model.

  • Brazen MENA is an insights-led communications agency shaping reputations and building influence for global and regional brands across lifestyle, luxury and corporate communications. Built on strategy, intelligence, care and genuine partnership with every client.
  • Cicero & Bernay has helped define the evolution of strategic communication across the MENA region, bringing analytical rigour, creative discipline and a culture of measurable outcomes, guided by its enduring principle “Empowered by Facts.”
  • Salient Communication Group is a Riyadh-based strategic communication consultancy helping leaders close the gap between what their organisations do and what stakeholders believe they do.
  • SOCIALEYEZ is the Middle East’s leading team of creative strategists, driven by its philosophy “Create No Matter What,” which brings strategy and execution under one roof and ensures ideas land creatively and deliver commercially.

RAIYN brings together more than 700 professionals across strategic advisory, creative, digital and intelligence, and operates within News Group International (NGI), which also owns CARMA, the global media intelligence company. Through CARMA, RAIYN embeds real-time intelligence, analysis and foresight into strategy, counsel and outcome measurement, helping organisations navigate complexity and identify opportunities as they emerge.

The name RAIYN reflects the principles on which the network is built. Drawing inspiration from light (Ray), growth (Rain), humanity (Ai), intelligence (AI) and balance (Y/N), it represents the balance between human relationships and technology, intelligence and creativity, ambition and responsibility. At its heart is a belief that the strongest communications are built when different perspectives, disciplines and strengths come together to create trust and lasting value.

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Medcare: First Healthcare Provider in EMEA to Adopt InterSystems IntelliCare

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Medcare Hospitals and Medical Centres, part of Aster DM Healthcare Group, has partnered with InterSystems to implement InterSystems IntelliCare™, becoming the first healthcare provider in the UAE to deploy a next-generation, AI-first electronic health record (EHR) platform.

Unlike conventional EHR systems that integrate artificial intelligence as an additional capability, IntelliCare has been built with AI embedded at the core of its clinical workflows. The platform is designed to streamline administrative processes, reduce documentation burdens, and enable physicians to dedicate more time to patient care while improving operational efficiency across Medcare’s network.

The AI-powered platform will provide clinicians with faster access to comprehensive patient information, including diagnoses, medications, laboratory results, procedures, and previous clinical notes. Features such as natural language interaction, intelligent information retrieval, and ambient clinical documentation are expected to simplify day-to-day workflows and reduce time spent on manual administrative tasks.

Future releases of IntelliCare will also introduce agentic AI capabilities, allowing intelligent assistants to support clinical decision-making and workflow management while ensuring physicians remain in control of care decisions.

Alisha Moopen, Managing Director and Group CEO of Aster DM Healthcare, said the implementation represents a significant step towards redefining healthcare delivery through intelligent technologies that augment clinical expertise rather than simply digitising existing processes.

The deployment also strengthens Medcare’s broader digital transformation strategy, reinforcing its commitment to delivering more connected, data-driven, and patient-centric healthcare services. With a unified digital health record spanning hospitals, clinics, laboratories, and insurers, the platform is expected to improve continuity of care, minimise duplication, and support more informed treatment decisions.

Ali Abi Raad, Managing Director of InterSystems Middle East, India and South Africa, noted that the implementation builds on a long-standing partnership between the two organisations and marks the next stage in Medcare’s healthcare technology journey.

Since its global launch in 2025, IntelliCare has been deployed across eight hospitals operated by Indonesia’s EMC Healthcare and is the first unified AI-powered electronic health record platform to achieve the European Union’s Class IIa Medical Device Regulation (MDR) certification for clinical safety.

The rollout positions Medcare among the region’s early adopters of AI-native healthcare platforms as healthcare providers increasingly look to intelligent systems to improve clinical outcomes, operational efficiency, and patient experience.

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