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Middle East’s Top Technology Trends of 2025

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Technology Trends

By Stephen Gill, Academic Head of School of Mathematical and Computer Sciences, Heriot-Watt University Dubai
With an increased reliance on a sophisticated digital ecosystem, the Middle East is poised to witness an unprecedented surge in technological advancements. From finance and healthcare to energy and retail, several sectors and industries are set to undergo a profound transformation, driven by the rapid acceleration of digital innovation. In this article, Stephen Gill, Academic Head of the School of Mathematical and Computer Sciences at Heriot-Watt University Dubai, explores the top technological trends that will dominate the region in 2025. Artificial Intelligence (AI) and Machine Learning (ML)- Two of the biggest trends of the decade in the Middle East are AI and ML. AI could add an incredible $320 billion to the region’s GDP as forecasted by PwC. It is anticipated that payment systems will incorporate AI technologies by 2025.

Artificial Intelligence (AI) and Machine Learning (ML)

Two of the biggest trends of the decade in the Middle East are AI and ML. AI could add an incredible $320 billion to the region’s GDP as forecasted by PwC. It is anticipated that payment systems will incorporate AI technologies by 2025 to provide better experience to customers, enable growth in operational efficiency and lower costs.
In areas like healthcare, AI-powered analytics are predicting outcomes and reducing risks. For instance, Saudi Arabia’s Vision 2030 initiatives are leveraging AI for advanced health screenings, remote patient monitoring and personalised medicine. Businesses are also adopting such technology to enhance logistics and supply chain operations to enhance competitive edge in the rapidly growing market.

5g Connectivity:
2025 seems to hold bright prospects for MENA’s 5G network sector. This would lead to significantly better rates of connectivity. There will be a significant proportion, as high as 50% of mobile subscribers in the region using 5G networks, according to GSMA Mobile Economy MENA 2023 report. A minimum of 33% of the subscribers would rely on 4G networks while the remaining 17% would have 2G and 3G networks. With this widescale advancement of technology, autonomous machines and smart cities would get a much-needed boost. Its ultra-fast nature will ensure that remote working, education or telemedicine reach mainstream level for the region. Virtual experiences will become low latency and effortless. Other industries to benefit from 5G-enabled automation will be manufacturing, oil, and gas, which will optimise operations and improve the safety standards.

Internet of Things (IOT) And Smart Cities
Thanks to the early adoption of IoT technology in the MENA region, Smart Cities have become a reality. For instance, the UAE’s Smart Dubai initiative has led to significant strides and transformed Dubai into one of the Smart Cities of the world. It is expected that by 2025, IoT will embed in all aspects of urban infrastructure, transport, utilities, and security to waste management.
Saudi Arabia’s $500 billion NEOM project represents a bold vision to develop a model smart city incorporating IoT and AI features. All these indicators are part of a bigger regional trend towards digital and sustainable development, where smart grids, smart traffic systems, and smart buildings allow resources to be used together more efficiently with lesser environmental impact. According to IOT Analytics, the connected IoT devices are estimated to grow by 13% in the last quarter of 2024, with MENA countries increasingly stressing on the use of IoT to enhance living standards and urban services.

Blockchain and Cryptocurrency
The World Economic Forum states that blockchain technology is being adopted across all the industries in the region. As per UAE’s Emirates Blockchain Strategy 2021, 50% of all government transactions are conducted on blockchain. In countries like Saudi Arabia and Bahrain, the technology is being used for financial services, trade logistics and digital identity. Central banks are also turning to ways to use digital currencies for international payments. This has also led to a rise in the use of central bank digital currencies (CBDCs).

Cyber Security and Data Privacy
Rapid use of technology has led to growing concerns around data security and safe data collection. Moreover, numerous cases of data leaks, phishing, and ransomware are also being reported. A report by Ventures also states that the total cost of cybercrime to the global economy could reach upto $10.5 trillion by 2025. Many countries in the MENA region have adopted robust cybersecurity measures. For instance, the UAE’s National Cybersecurity Strategy and Saudi Arabia Vision 2030 have enhanced AI threat detection and implemented zero-trust architecture.

Augmented and Virtual Reality (AR and VR)
The market value of AR and VR is projected to be worth $45 billion by 2029. The MENA countries are projected to be a major contributor to the global AR & VR market growth, which is anticipated to be a compound annual growth rate (CAGR) of 8.97% between the period 2024 and 2029. In the retail sector, customers are getting new experiences like virtual shopping and product customisation. In education, immersive experiences are enhancing learning by allowing them to perform and conduct vivid and dynamic simulations. For example, the Saudi Arabia’s Ministry of Education has rolled out virtual science labs in schools to enhance learning experiences for students.

Quantum Computing
There’s some progress in exploring the applications of quantum computing in the Middle East, although this technology remains in its early days of adoption internationally. Countries like the UAE are committing to research and joint collaboration efforts to see the industry expand into the Gulf. An increase in investment is expected in quantum computing, specifically in encryption techniques, data and AI management.
There are greater opportunities in quantum cybersecurity, quantum key distribution, and quantum machine learning. Furthermore, as the MENA region continues to encourage the adoption of digitalisation, quantum computing might also be a source of competitive advantage and aid the region achieve economic diversification.

Conclusion
In the years to come, specifically in 2025, the Middle East will witness several changes due to the integration of digital technology and economic growth. AI and green technologies point to the region’s commitment to digitalisation and sustainability. The youth in the region are exploring technology and industry investment opportunities, further backed by government initiatives, making the Middle East a potential global technological hub. As these technologies continue to evolve, they will reshape the future of the MENA region, offering solutions to existing problems and creating new opportunities.

Tech Features

When power becomes the bottleneck, efficiency becomes capacity

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Kayvan Karim, Programme Director of MSc Software Engineering, School of Mathematical and Computer Sciences, Heriot-Watt University Dubai 

For the past few years, the AI infrastructure race has largely been measured in scale: more GPUs, larger data centres and greater power capacity. That expansion is continuing, but the economics are beginning to change. Competitive advantage may increasingly depend not only on securing additional power, but on extracting more useful AI work from the power already available. Part of the reason is a change like AI demand. We are moving from relatively simple prompt-and-response systems towards agents that can reason across multiple steps, call tools, inspect results, revise plans and continue working autonomously. Anthropic’s latest Economic Index notes that Claude usage is increasingly shifting towards long-running agentic tasks and that more computationally intensive conversations tend to be associated with higher-value outputs.

This transition could have significant implications for infrastructure demand. A chatbot might generate one answer to one prompt. An agent performing a software-development, research or business task may invoke a model dozens of times, maintain a large context, call external tools and generate many intermediate reasoning steps before producing an outcome. Demand may therefore grow in two ways: more people using AI and more inference, model calls, and tokens processed for each task. Major AI laboratories are already working on this efficiency problem. OpenAI says one of its primary inference objectives is to serve more tokens from the same hardware, using techniques including scheduling, caching, kernel optimisation and improved model implementation. It also describes GPT-5.6 as being trained to accomplish more work per token. Google DeepMind is pursuing a similar direction: its Gemini 3.6 Flash was designed for scaled agentic workloads and uses fewer output tokens than its predecessor on several evaluations. In contrast, its recent agentic video system reduced token consumption by up to 88% for that workload.

Other approaches address efficiency at the model architecture level. DeepSeek-V3, for example, uses a Mixture-of-Experts design with 671 billion total parameters but activates 37 billion per token, so only part of the network is used for each computation. Meta has similarly worked on inference efficiency through grouped-query attention and more efficient tokenisation; the Llama 3 tokeniser was reported to require up to 15% fewer tokens than Llama 2 for equivalent text. Taken together, these approaches show that model capability is increasingly being developed alongside the cost of delivering it.

Model-level efficiency, however, is unlikely to remove the infrastructure constraint on its own. Global data-centre electricity consumption was approximately 415 TWh in 2024, according to the International Energy Agency, and its base case projects this to reach around 945 TWh by 2030. AI is expected to drive most of that growth. Efficiency is therefore improving while aggregate demand continues to rise. One reason is the Jevons, or rebound, effect: efficiency improvements reduce the resources required for each unit of work, but lower costs can also encourage greater overall use. If agents become much cheaper to operate, organisations may respond by deploying more of them, running them for longer, or applying them to tasks that were previously uneconomic. Efficiency can reduce the compute required for an individual task while still increasing total demand.

That increased demand meets infrastructure that cannot expand as quickly. Models and software can improve quickly, but grids, substations, transformers and power-generation infrastructure usually have much longer development cycles. The IEA notes that while a data centre can sometimes be developed within two or three years, the broader energy infrastructure required to support it often involves longer planning and construction periods. Where grid capacity is constrained, each available megawatt becomes a more valuable production resource. The amount of power available remains important, but so does the amount of useful computation that can be produced within that power envelope.

That changes how we should understand capacity. Improvements in accelerator performance, model architecture, workload scheduling, caching, utilisation and inference software can increase computational output without increasing a site’s electrical connection. OpenAI’s recently reported Jalapeño inference hardware illustrates the direction of travel: the company says the chip can deliver more AI work per unit of power while increasing throughput and reducing latency. Efficiency can therefore act as a form of virtual capacity. If two operators each control 100 MW, but one can consistently deliver substantially more useful AI work within that power envelope, their nominal capacity may be identical while their productive capacity is not.

The same constraint applies to physical space and cooling. AI systems are concentrating more computational power into individual racks, increasing both power density and heat output. Packing more accelerators into the same building only creates useful capacity if the electrical and thermal infrastructure can support them. This is one reason liquid cooling is moving from a specialist technology towards a more central part of AI data-centre design. Microsoft, for example, has introduced a closed-loop chip-level cooling architecture that it says eliminates evaporative water consumption for cooling and could avoid more than 125 million litres of water annually per data centre. The example also shows why power, cooling, water use and rack density cannot be treated independently.

The same shift creates a measurement problem. Power Usage Effectiveness, or PUE, has been valuable for showing how much facility energy is required beyond the electricity IT equipment consumes. It does not, however, measure whether that IT equipment is producing useful work efficiently. Uptime Institute’s 2025 survey placed average PUE at around 1.54 and noted that the headline industry figure had changed little for six years. Uptime has consequently argued for productivity measures that relate computational work to energy consumption. For AI inference, tokens per kilowatt-hour might offer one operational measure. Still, even that is incomplete: an efficient model that solves a task in 1,000 tokens may be more valuable than one generating 10,000. A more useful long-term measure may therefore be useful AI work per unit of energy, water and infrastructure.

Capacity will remain essential. The AI industry will continue to build larger data centres, secure new power supplies and deploy large quantities of computing hardware. As agentic systems create more persistent inference demand and physical resources become harder to expand, however, efficiency may increasingly determine the productive value of that capacity. Operators that can support more useful computation within the same power, cooling, water, and space constraints can accommodate more workloads without waiting for equivalent growth in physical infrastructure.

For AI infrastructure, installed megawatts will remain a headline measure. The more consequential measure may increasingly be how much useful AI work those megawatts can support.

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Tech Features

TrendAI™Expands Vision One with New Security Capabilities for AI Agents and Application Development

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TrendAI™, the global AI security leader and enterprise business unit of Trend Micro  Incorporated (TYO: 4704; TSE: 4704), has announced new capabilities for TrendAI Vision One™. These include the private preview of Autonomous Vulnerability Discovery and expanded support for Claude’s Compliance API, which now covers Claude Code and Cowork sessions. Together, these services help enterprises identify exploitable vulnerabilities in source code before attackers do, investigate how AI agents operate, and maintain oversight as AI adoption scales.

The need for this oversight is growing rapidly across the region. According to research conducted by The Harris Poll for Dataiku, 62% of UAE chief information officers believe their organisation have more than 50 AI agents running in production, yet only 18% have a fully unified view of agents across platforms, data environments, and business applications. At the same time, AI is accelerating both how quickly code is written and how quickly attackers can identify flaws. Security teams therefore need to keep pace with AI adoption without losing visibility into what is happening across their environments.

The new capabilities extend TrendAI Vision One™ across both software development and AI agent activity. TrendAI Vision One™ Autonomous Vulnerability Discovery is powered by AESIR, TrendAI’s agentic exploit-remediation engine, which identifies and validates vulnerabilities, including zero-days. It also verifies fixes in customer source code. The engine uses purpose-built, multi-model AI architecture that relies primarily on Anthropic models and has outperformed single-model and agentic system scores on the CyberGym Leaderboard. Every finding is validated by experts from the TrendAI™ Zero-Day Initiative™ (ZDI), the world’s largest vendor-agnostic bug bounty programme. The Autonomous Vulnerability Discovery is deployed and operated on Amazon Bedrock from Amazon Web Services (AWS), enabling the full workflow to run within the customer’s AWS environment

In parallel, the expanded Claude Compliance API integration brings Claude Code and Cowork session records from Claude Enterprise into TrendAI Vision One™.  These records include prompts, responses, and tool calls, each tied to a verified user. It enables security teams to investigate AI activity in context, correlate it with endpoint, identity, cloud and network signals, and build custom detections for relevant agent behaviour.

Commenting on the announcement, Salah Suleiman, Managing Director, South Gulf, TrendAI™, said, “AI is changing both how software is built and how work gets done across the enterprise. Code is being written faster than ever, while AI agents are increasingly able to access systems, call tools and act on behalf of users. As organisations across the UAE and the wider region scale AI at pace, their security teams need to identify vulnerabilities early while maintaining clear visibility into what AI systems are doing and whether their actions align with organisational policies. With these additions to TrendAI Vision One™, we are helping organisations move faster with AI while maintaining the context, oversight and control needed to do so securely.”

TrendAI Vision One™ also continues to ingest activity logs from Claude Enterprise, covering user logins, administrative actions and configuration changes, as well as from Claude Platform, covering administrative, system and resource events. Autonomous Vulnerability Discovery is now available in private preview to select enterprise customers running on AWS, while Claude’s Compliance API integration in TrendAI Vision One™ is available to TrendAI Vision One™ customers using Claude Enterprise.

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Beyond the camera: Why video surveillance is becoming a business intelligence tool

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Dr Ryad Soobhany, Deputy Academic Head of School of Mathematical & Computer Sciences, Heriot-Watt University Dubai 

Dr Ryad Soobhany

Camera systems, such as CCTV, are mainly used for video surveillance within organisations. Passive video surveillance has been part of the security ecosystem for years, providing organisations with the ability to monitor different areas simultaneously, while recorded footage can be inspected after an event occurs.

The evolution of computer chips and increased processing power has led to improved image quality, including better performance in low-light conditions, particularly at night. The advent of edge computing, with processing performed on edge devices within a network, has made object and scene recognition more readily accessible. This evolution has led to more active video surveillance through video analytics, where events can be identified and addressed in real time. Examples include number plate recognition systems and facial recognition for access control.

With the combination of AI and video data, computer vision can be integrated with business analytics to transform video surveillance from a security infrastructure into a business intelligence tool. Video surveillance is moving from passively recording events to sensing what is happening in the environment. This helps to answer questions such as which areas are congested, how customers are moving, how long they dwell in particular areas, and whether unusual events are occurring. Businesses can use this data to optimise their operations, such as improving the customer checkout process, monitoring asset or staff movement, and managing crowds or traffic flows. Organisations can also incorporate contextual business information to enhance the analytics by combining behavioural data with CRM or IoT data, providing additional context and insights for decision-making and improving the customer or visitor experience.

Video surveillance can be used to optimise operations, improve customer experiences, and support strategic decision-making across industries. Video itself does not create business intelligence; rather, its value increases when visual information is combined with other operational and contextual data, while computer vision is used to understand and enhance business operations. The pipeline from video to business intelligence can be represented as obtaining data from video sources such as fixed cameras, IoT-enabled cameras, or robots. Computer vision is then applied to the video to detect or track people, objects of interest, or activities. Behavioural data are taken into account, such as customer dwell time in particular product areas, occupancy of rooms or halls, movement of people across a building, and anomalies in behaviour. At this stage, operational data are also considered. The final stage is the business intelligence stage, where trends are identified and insights are inferred. At this stage, data visualisation plays an important role, with dashboards and data storytelling displaying correlations, predictions, and infographics that provide more than simple visual summaries of surveillance data. The camera becomes an operational sensor for the organisation. The important transformation occurs when visual data are combined with business data, such as sales, operational, and IoT data, to convert visual observations into business knowledge that informs operational, tactical, and strategic decision-making within an organisation.

The levels of business intelligence can be viewed as three analytical capabilities: descriptive intelligence, diagnostic intelligence, and combined predictive and prescriptive intelligence. Descriptive intelligence usually addresses what is happening. Visual analytics can identify footfall, occupancy, queue length, waiting time, dwell time, traffic flow, movement patterns, and detected events. Visualisation dashboards can present these indicators in real time or over historical periods, allowing managers to understand the current state of an operation. For example, a museum dashboard can show heat maps of visitor numbers, dwell time, and movement across different exhibition areas, while analysing visitor behaviour and providing insights into the optimal placement of exhibitions. An airport dashboard could display passenger volumes and queue lengths across terminals.

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