Financial
From AI to Instant Settlements: Boosting Acceptance, Fighting Fraud, Maximizing Revenue!
Financial Integrator sat down with Remo Giovanni Abbondandolo, General Manager for MENA at Checkout.com, which is at the forefront of the digital payments revolution, offering a diverse range of payment methods tailored to global and regional needs. Supporting over 145 currencies, its technology helps businesses boost acceptance rates, combat fraud, and optimize revenue. With innovations like AI-powered Intelligent Acceptance and Flow, Checkout.com enhances transaction efficiency while maintaining compliance with regulatory standards. The company is also addressing the growing demand for cross-border payments in MENA, where e-commerce is surging.
What range of payment methods does Checkout.com offer to meet diverse customer needs, and how do these solutions address varying preferences and requirements?
Checkout.com processes payments for thousands of companies that shape the digital economy. Our global digital payments network supports over 145 currencies and delivers high performance payment solutions across the world, processing billions of transactions annually. With flexible and scalable technology, we help enterprise merchants boost acceptance rates, reduce processing costs, combat fraud, and turn payments into a major revenue driver.
Our global suite of connected payment methods enhances payment performance and makes it easy for customers to shop how they prefer, wherever they are. By partnering with us, merchants can access these tools to drive loyalty and conversions across markets. In addition to popular payment methods like major credit and debit cards and digital wallets such as Apple Pay and Google Pay, we provide a variety of region- and country-specific solutions. In the MENA region, this includes local options like Mada in KSA, KNET in Kuwait, Benefit in Bahrain, Qpay in Qatar, Omannet in Oman and wallets such as STC Pay. We also support alternative payment methods tailored to diverse use cases, such as Tabby and Tamara for Buy Now Pay Later (BNPL) options.
Our extensive range of options gives businesses the flexibility to implement payment methods that align with their target markets and specific needs. Leveraging our local expertise and global reach, our partners can expand more easily by facilitating cross-border transactions and enhancing customer experiences. By meeting customers where they are and supporting their preferred payment methods, we help businesses thrive in the digital economy. Whether enabling seamless cross-border transactions for global brands or empowering merchants to serve niche markets, our solutions are designed to adapt to evolving demands while ensuring top-tier payment performance and compliance.
Can you share insights on the innovations Checkout.com is implementing to enhance convenience, personalization, and overall user experience for end-users?
At Checkout.com, we’re constantly innovating to enhance convenience, personalization, and user experience for end-users. For example, our AI-powered Intelligent Acceptance tool is setting a new standard in payment performance by analyzing real-time data to maximize transaction approval rates. Running millions of optimizations per day, it has helped customers unlock $9bn in additional revenue, using AI trained on billions of transaction data points originating from the entire Checkout.com merchant portfolio.
In addition, Flow, our customizable payment interface, further simplifies the payments process for merchants by dynamically presenting the most relevant payment methods based on user preferences, market demands, and regulatory requirements. It has built-in optimizations that aim to streamline the payment experience for consumers. This flexibility enables businesses to seamlessly expand into new markets while adhering to compliance standards such as PCI, GDPR, and card scheme regulations.
We also prioritize user experience by designing intuitive, mobile-optimized payment flows that ensure accessibility across devices. Our real-time fraud detection systems have prevented over $2 billion in fraudulent activity, ensuring the highest level of trust for both merchants and consumers.
Checkout.com also launched the Checkout Business Account last year, designed to help businesses optimize cash flow management and reduce the time and cost of money in transit. For merchants, faster access to cash is critical, hence the company provides same-day settlements before receiving funds from Visa or Mastercard. Further rollouts are anticipated in 2025, including competitive yields on balances and seamless expense management.
By combining advanced technology with user-first design, Checkout.com helps businesses deliver payment experiences that are not just fast and secure but also personalized to meet the evolving expectations of today’s customers worldwide.
What factors are driving the increasing demand for cross-border payments, and how does Checkout.com address the complexities associated with this growing requirement?
The rising demand for cross-border payments is driven by key trends highlighted in our “State of Digital Commerce in MENA 2024” report. E-commerce growth has dramatically reshaped the region, with the number of daily digital shoppers in MENA surging by 80% since 2020. Saudi Arabia leads this digital transformation with an impressive 180% growth in consumers shopping online at least once a week, followed by the UAE and Kuwait, which have each seen a 140% increase. As consumer trust in online transactions grows, preferences are shifting rapidly – cash-on-delivery usage has halved since 2020, dropping to just 10% in the UAE and Saudi Arabia.
These evolving consumer behaviors underline the demand for secure, seamless, and efficient payment experiences. The report also reveals strong preferences for cross-border shopping, particularly in Qatar and Kuwait, where 41% and 40% of respondents, respectively, cited cross-border shopping as a key motivator for e-commerce. Saudi Arabia remains at the forefront of this trend, driven by its status as the largest regional market for cross-border transactions.
These trends underscore the vast opportunities for merchants to capitalize on the economically resilient MENA market while catering to its diverse consumer preferences. However, the varied shopping behaviors across sectors and regions add layers of complexity to meeting customer needs in an increasingly globalized landscape.
At Checkout.com, we simplify these challenges with a comprehensive portfolio of innovative products and services, bolstered by deep regional expertise. Our localized acquiring solutions optimize transaction efficiency by reducing costs and enhancing approval rates, all while improving payment performance, supported by a strong network of partnerships across the region.
How are advanced payment solutions, such as AFT’s, enhancing the ecommerce experience for businesses and consumers?
Advanced payment solutions like Account Fund Transfers (AFTs) are revolutionizing e-commerce by addressing inefficiencies in traditional payment systems and unlocking new opportunities for businesses and consumers.
For businesses, AFTs enable faster cash flow by reducing settlement times from days to seconds, enhancing liquidity and operational efficiency. This real-time processing allows companies to reinvest funds quickly, scale operations, and expand into new markets. Beyond e-commerce, AFTs are transforming industries such as remittance, enabling seamless cross-border transfers that are faster and more cost-effective. They are also supporting the rapid growth of digital wallets by allowing instant top-ups, meeting the demands of a digital-first economy. The innovative partnership between Visa, Checkout.com, and Stake serves as a strong example of how AFTs can facilitate seamless global transactions, simplifying cross-border payments and reducing costs.
For consumers, AFTs provide the speed, convenience, and security required in today’s fast-paced digital world. Whether it’s transferring funds, topping up wallets, or making purchases, AFTs ensure instant, reliable transactions. As seen in the UAE real estate sector, AFTs also enable global users to access opportunities previously hindered by traditional payment complexities, offering seamless and secure investment capabilities.
By combining speed, efficiency, and security, AFTs transform how businesses and consumers interact with digital payment systems, fostering trust, innovation, and growth across a variety of use cases in the global economy.
What is Checkout.com’s perspective on the future of the payment industry over the next 5-10 years, particularly in the context of the MENA region’s evolving digital economy?
At Checkout.com, we envision the future of payments as one characterized by seamless, secure, and efficient transactions, driven by continuous innovation and evolving consumer expectations. Our commitment is to provide businesses and consumers with cutting-edge payment solutions that simplify and enhance the digital economy.
We are focused on empowering businesses with advanced solutions like Account Fund Transfers (AFTs), which improve cash flow by enabling faster, more predictable settlements. AFTs help businesses streamline operations, reduce costs, and expand into new markets, providing a clear advantage in an increasingly globalized economy. By optimizing payment performance, we enable merchants to enhance approval rates, minimize payment failures, and maximize revenue potential.
For consumers, we ensure instant, frictionless transactions that meet the demands of a fast-paced digital world. With real-time processing and advanced fraud detection, we deliver a seamless and secure experience that fosters trust in digital commerce platforms.
At Checkout.com, flexibility, agility, and performance are at the core of everything we do. Our localized acquiring solutions and deep regional expertise enable us to optimize transaction efficiency, enhance approval rates, and support merchants in their growth. As we continue to innovate, we remain dedicated to shaping the future of payments and driving the digital economy forward with secure, efficient, and customer-centric solutions that improve payment performance across the board.
Financial
UAE MOVES TOWARDS A MORE COMPLIANCE-FOCUSED TAX LANDSCAPE WITH RECENT VAT REFORMS: DHRUVA
Dhruva, a premier tax advisory firm with deep expertise across the Middle East, India, and Asia, stated that the UAE’s latest amendments to the VAT Law and the Tax Procedures Law, issued by the Federal Tax Authority (FTA) which are effective from 1 January 2026, represent a significant shift toward a more structured, and risk-focused tax environment. These amendments are expected to reinforce responsible compliance behaviors and reduce administrative friction for UAE businesses.
Dhruva noted that one of the most practical and welcoming changes is that it eliminates the requirement for taxpayers to self-issue tax invoices for imports subject to the reverse charge mechanism, which provides a lot of ease to businesses. Post series of amendments and clarifications issued by the FTA in 2025 in relation to self-issuance of tax invoices for imports, while a general exception was granted for such requirement for import of services, the same were required in case of import of goods for record-keeping purposes. This often-added administrative complexity without impacting the actual tax liability or input tax entitlement. Under the updated rules, taxable businesses have removed the obligation entirely, and hence, businesses will only need to maintain standard supporting documentation, such as invoices, contracts, and transaction records.
However, the firm highlighted that while some administrative burdens are being eased, compliance expectations are tightening elsewhere. One of the amendments gives the FTA authority to deny input tax recovery in cases linked to tax evasion – where a taxpayer knew or, critically, should have known, that a supply or its broader supply chain was connected to tax evasion. The law clarifies that taxpayers will be deemed to have been aware if they fail to verify the validity and integrity of the supply in accordance with procedures to be issued by the FTA.
Dhruva explained that historically, the responsibility to account for VAT rested primarily with the supplier, and recipients focused mainly on validating the tax invoice and meeting standard input-tax recovery conditions. In practice, however, the FTA has often linked a recipient’s input-tax eligibility to the supplier’s discharge of output VAT, denying recovery where gaps existed. The latest amendment now formally embeds this position in law, imposing additional due-diligence obligations on the recipient.
Ujjwal Pawra, Partner at Dhruva Consultants, commented, “This is a significant change. It is a clear message that the right to input tax recovery comes with the responsibility to validate the integrity of one’s suppliers and supply chain. Businesses must now demonstrate that they exercised practical, documented, and consistent due diligence. Clean invoices alone are no longer enough; what matters is a clean process.”
While the procedures and conditions are awaited, Dhruva advised that companies reassess onboarding procedures, supplier-vetting protocols, and documentation trails to ensure they align with the FTA’s expected standards.
Another material operational change is the introduction of a defined timeframe to act on credit balances. Under the amended framework, businesses will generally have up to five years from the end of the relevant tax period to request a refund of a credit balance or use that balance to settle tax liabilities, with targeted flexibility in specified cases where credits arise late in the cycle.
Transitional relief is also available for certain older credits around the changeover, which can help businesses address legacy positions in an orderly way. Dhruva said these changes reduce the risk of credits remaining unresolved on the balance sheet, improve cash flow planning, and encourage clearer internal ownership of refund positions.
Ujjwal further added, “The UAE has introduced a more robust operating framework for credit balances and refunds in line with international best practices. The message is simple: know your credits, map the deadlines, and file claims that are clear, complete, consistent, and easy to validate.”
Dhruva advised UAE businesses to act now with a finance-led approach. This starts with building a central credit-balance register by tax type and tax period, assigning an accountable owner, and tracking action dates so credits are either utilised or claimed in time. Businesses should also treat refund submissions as audit-ready files by preparing reconciliations, supporting documents, and a concise explanation of how the credit arose and why the amount is correct before submitting, rather than rebuilding the file after queries begin. In parallel, companies should prioritise older credit positions to assess whether they fall within the transitional relief window and avoid last-minute filings.
The firm also advised businesses to monitor any binding directions issued by the FTA and align their tax positions, documentation, and system settings accordingly to minimize interpretational differences and strengthen consistency over time.
Financial
The StashAway Story and the Future of Digital Investing
By Srijith KN, Senior Editor
Financial Integrator

StashAway’s journey began when Co-founder and CEO Michele Ferrario found himself frustrated and dissatisfied with the investment landscape marked by high fees and a lack of transparency. By age 35, his corporate career had provided him with substantial savings — yet when he approached his banks to invest in a portfolio of ETFs, he was sold expensive products that didn’t fit his needs.
This frustration inspired him to create a platform that would simplify investing while providing access to sophisticated financial products. In July 2016, he, along with the other two co-founders, came together, and by July 2017, after navigating regulatory requirements, StashAway was launched in Singapore.
“Stash,” as the word suggests—meaning to store something safely for future use—perfectly reflected what he wanted to achieve for himself. Over the past nine years, that personal need has grown into a company of more than 200 professionals, operating across five regions through a single, centralized technology platform.
Today, StashAway stands out as a pioneer in digital wealth management. The company leverages technology and deep investment expertise to offer accessible, low-cost alternatives to traditional wealth management, with a particular focus on private markets. Its approach has resonated with clients and positions the firm to benefit from regional economic growth and an increasingly digitally savvy population.
In the UAE, StashAway operates from the DIFC and has extended its presence to Malaysia, Thailand, and Hong Kong, with a chief investment officer based in Hong Kong overseeing investment strategies.
Democratizing Access to Investments
The company’s core strategy revolves around democratizing access to sophisticated investments. Private markets, which historically deliver higher returns at lower volatility, are central to this approach. By making private market products for a fraction of traditional minimums, StashAway removes the barriers that have long prevented high-net-worth individuals from participating in this fast-growing asset class. The platform also emphasizes transparency, with fees typically 50–75% lower than competitors, avoiding the hidden charges common in conventional wealth management products.
In public markets, StashAway offers an ETF-based, globally diversified portfolio called General Investing. The General Investing portfolio uses a proprietary investment strategy called ERAA (Economic Regime Asset Allocation). They have recently launched Sharia Global Portfolios, offering the same approach in a Sharia-compliant format. These Flexible Portfolios allow customers full control to create their own allocations using ETFs—either by using an existing template or building a portfolio entirely from scratch.
Capitalizing on the UAE Market
The UAE market presents a unique opportunity for StashAway. The region is home to a digitally engaged population with significant underinvested wealth. While 81% of financial wealth in the UAE is investable, nearly half remains in cash, losing value to inflation. StashAway’s platform appeals to a diverse range of clients, from seasoned executives to younger retail investors, aligning perfectly with regional growth initiatives like Dubai 2033, which targets strong GDP growth and population expansion.

A Comprehensive, Client-Focused Approach
What sets StashAway apart is its comprehensive, client-focused approach. Its offerings include globally diversified portfolios, flexible build-your-own options, Sharia-compliant solutions, thematic strategies, and access to private equity, infrastructure, and private credit for accredited investors. The platform’s investment philosophy is long-term, balancing risk and reward according to individual goals, while its high service standards ensure responsive client engagement. And thus far I have been having a frictionless digital experience and went through a quick onboarding process. Client acquisition is primarily driven online, with dedicated advisors for high-net-worth clients under StashAway Reserve. Other users can engage through the app and are supported by StashAway’s responsive client experience team through email, phone call, or WhatsApp.
Shaping the Future of Digital Investing
As the UAE continues to attract global wealth, its wealth management landscape is becoming increasingly digital, with affluent investors seeking alternative investment opportunities. In an industry often criticized for opacity and complexity, StashAway is redefining investing by making it more transparent, accessible, and tailored to the modern investor. By combining advanced technology, strategic insight, and personalized solutions, the company is not just managing wealth—it is shaping the future of digital investing in the UAE and across the region.

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The Brief:
StashAway is a digital investment platform that was launched in 2017 to empower people to build and protect wealth in the long term. Offering simple, intelligent, and cost-effective investment and cash management solutions, StashAway has led the way in transforming the way people invest and grow wealth. Today, StashAway operates in five markets, Singapore, Malaysia, Hong Kong, the UAE, and Thailand, with billions of dollars in assets under management. The company was recognised by The World Economic Forum as a Technology Pioneer in 2020 and ranked among CNBC’s World’s Top Fintech Companies in 2023, 2024, and 2025.
Financial
5 SMART WAYS UAE TRAVELERS CAN PROTECT THEIR FINANCES THIS FESTIVE SEASON
By Hennie du Plessis, Senior Vice President, Payment Services, Middle East and Africa at IDEMIA Secure Transactions (IST)
The festive season is one of the busiest periods of the year for UAE travelers. From year end getaways and family visits, to overseas shopping and digital gifting, consumers increasingly rely on contactless cards and mobile wallets to make payments quickly and conveniently.
Beyond higher spending, the festive season also acts as a real stress test for digital payment ecosystems. Transaction volumes peak, payment environments become less familiar, and consumers move rapidly across borders. This combination of factors increases exposure to fraud if the right safeguards are not in place. As digital payments scale, security becomes a critical enabler of trust.
According to IDEMIA Secure Transactions’ latest Global Consumer Payment Survey, which included UAE respondents aged 18 to 71, more than 8 in ten consumers have already adopted digital cards with biometric features, while 92 percent express interest in numberless cards. These figures reflect a growing expectation for payment experiences that combine speed, simplicity, and security.
With contactless payments now accounting for 84 percent of face-to-face transactions in the UAE and mobile wallet usage surpassing 50 percent, the festive season is a critical moment for travelers to reassess how they protect their finances while on the move.
1. Avoid Public Wi-Fi for Payment Activity
Festive travel often means relying on airport or hotel Wi-Fi, but unsecured networks remain a common entry point for cybercriminals. Accessing banking apps or making purchases over public Wi-Fi can expose sensitive information at interception. Travelers should use mobile data or a trusted VPN when handling financial transactions. A few moments of convenience are never worth the risk of compromised financial data, especially during peak travel periods.
2. Use Secure Digital Payment Solutions
Not all payment tools offer the same level of protection. Today, tokenization has become a global industry standard for securing digital transactions, replacing sensitive card details with unique digital tokens that are useless if intercepted. Mobile wallets such as Apple Pay, Google Pay, and Samsung Pay already rely on this technology.
Beyond protecting data in transit, tokenization also limits exposure in the event of merchant-side data breaches, as real card numbers are never stored or shared. Tokens are typically device-specific and transaction-bound, adding an additional layer of protection even if credentials are compromised elsewhere.
IDEMIA Secure Transactions plays a key role in enabling tokenized payments at scale, supporting secure transactions across in-store, online and in-app environments through its EMVCo-certified Token Platform. Digital co-badged cards offer global compatibility without sacrificing local functionality. By ensuring that real card numbers are never shared, tokenization significantly reduces fraud risk while preserving a smooth user experience. In addition, digital wallets can be remotely suspended if a device is lost or stolen, offering travelers greater control and peace of mind while abroad.
3. Decline Dynamic Currency Conversion
While shopping abroad during the festive season, merchants often offer travelers the option to pay in AED. This practice, known as dynamic currency conversion, typically includes hidden markups and unfavorable exchange rates. Paying in the local currency allows banks to apply more transparent conversion rates, helping consumers avoid unnecessary costs. This simple choice can make a meaningful difference for frequent travelers and international shoppers alike.
Another possibility for travelers is to use the Tap to Phone technology provided by some banks and supported by IST. Instead of having to switch cards across borders, it enables the travelers to modify their card features, such as credit/debit options and the currency used for transactions, with a simple tap on a smartphone via their banking app. This simple habit can save money and ensure better financial clarity while greatly facilitating international card usage.
4. Enable Real Time Alerts and Card Controls
With spending increasing during the festive period, real time monitoring is essential. Many UAE banks and fintech platforms offer instant transaction alerts, spending limits and location-based restrictions that allow consumers to monitor activity as it happens.
Crucially, modern security no longer has to come at the expense of convenience. These tools enhance protection while maintaining the fast, frictionless payment experiences that consumers expect, particularly in a market where one-click and contactless payments are widely adopted. This aligns with consumer expectations, as 96 percent of UAE users prefer simplified one click payment experiences. Real time controls enhance security without adding friction.
5. Secure Devices Before You Travel
Smartphones now function as wallets, boarding passes and identity tools. Before travelling, users should update device software, enable biometric authentication and avoid storing sensitive information in unsecured apps. Travelers should also activate remote lock and wipe functionality, ensure cloud backups are enabled, and avoid carrying all payment methods on a single device. Keeping at least one physical card separate from the phone provides an important fallback. While digital wallets rely on encrypted token technology, 29 percent of surveyed users still express concerns about digital card security, and 43 percent do not fully understand how these tools work. Basic preparation can significantly reduce risk and soothe concerns.
As UAE card payments are expected to reach USD 150 billion this year, the festive season highlights the need for secure and user-friendly payment infrastructure. By adopting the right tools and habits, travelers can focus on celebrating rather than dealing with fraud.
For the payments industry, the challenge is clear: security must be built into every transaction in a way that protects users without disrupting their experience. When trust is embedded seamlessly, travelers are free to enjoy the moments that matter most, wherever their journey takes them.
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