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From AI to Instant Settlements: Boosting Acceptance, Fighting Fraud, Maximizing Revenue!

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Financial Integrator sat down with Remo Giovanni Abbondandolo, General Manager for MENA at Checkout.com, which is at the forefront of the digital payments revolution, offering a diverse range of payment methods tailored to global and regional needs. Supporting over 145 currencies, its technology helps businesses boost acceptance rates, combat fraud, and optimize revenue. With innovations like AI-powered Intelligent Acceptance and Flow, Checkout.com enhances transaction efficiency while maintaining compliance with regulatory standards. The company is also addressing the growing demand for cross-border payments in MENA, where e-commerce is surging.

What range of payment methods does Checkout.com offer to meet diverse customer needs, and how do these solutions address varying preferences and requirements?

Checkout.com processes payments for thousands of companies that shape the digital economy. Our global digital payments network supports over 145 currencies and delivers high performance payment solutions across the world, processing billions of transactions annually. With flexible and scalable technology, we help enterprise merchants boost acceptance rates, reduce processing costs, combat fraud, and turn payments into a major revenue driver.

Our global suite of connected payment methods enhances payment performance and makes it easy for customers to shop how they prefer, wherever they are. By partnering with us, merchants can access these tools to drive loyalty and conversions across markets. In addition to popular payment methods like major credit and debit cards and digital wallets such as Apple Pay and Google Pay, we provide a variety of region- and country-specific solutions. In the MENA region, this includes local options like Mada in KSA, KNET in Kuwait, Benefit in Bahrain, Qpay in Qatar, Omannet in Oman and wallets such as STC Pay. We also support alternative payment methods tailored to diverse use cases, such as Tabby and Tamara for Buy Now Pay Later (BNPL) options.

Our extensive range of options gives businesses the flexibility to implement payment methods that align with their target markets and specific needs. Leveraging our local expertise and global reach, our partners can expand more easily by facilitating cross-border transactions and enhancing customer experiences. By meeting customers where they are and supporting their preferred payment methods, we help businesses thrive in the digital economy. Whether enabling seamless cross-border transactions for global brands or empowering merchants to serve niche markets, our solutions are designed to adapt to evolving demands while ensuring top-tier payment performance and compliance.

Can you share insights on the innovations Checkout.com is implementing to enhance convenience, personalization, and overall user experience for end-users?

At Checkout.com, we’re constantly innovating to enhance convenience, personalization, and user experience for end-users. For example, our AI-powered Intelligent Acceptance tool is setting a new standard in payment performance by analyzing real-time data to maximize transaction approval rates. Running millions of optimizations per day, it has helped customers unlock $9bn in additional revenue, using AI trained on billions of transaction data points originating from the entire Checkout.com merchant portfolio.

In addition, Flow, our customizable payment interface, further simplifies the payments process for merchants by dynamically presenting the most relevant payment methods based on user preferences, market demands, and regulatory requirements. It has built-in optimizations that aim to streamline the payment experience for consumers. This flexibility enables businesses to seamlessly expand into new markets while adhering to compliance standards such as PCI, GDPR, and card scheme regulations.

We also prioritize user experience by designing intuitive, mobile-optimized payment flows that ensure accessibility across devices. Our real-time fraud detection systems have prevented over $2 billion in fraudulent activity, ensuring the highest level of trust for both merchants and consumers.

Checkout.com also launched the Checkout Business Account last year, designed to help businesses optimize cash flow management and reduce the time and cost of money in transit. For merchants, faster access to cash is critical, hence the company provides same-day settlements before receiving funds from Visa or Mastercard. Further rollouts are anticipated in 2025, including competitive yields on balances and seamless expense management.

By combining advanced technology with user-first design, Checkout.com helps businesses deliver payment experiences that are not just fast and secure but also personalized to meet the evolving expectations of today’s customers worldwide.

What factors are driving the increasing demand for cross-border payments, and how does Checkout.com address the complexities associated with this growing requirement?

The rising demand for cross-border payments is driven by key trends highlighted in our “State of Digital Commerce in MENA 2024” report. E-commerce growth has dramatically reshaped the region, with the number of daily digital shoppers in MENA surging by 80% since 2020. Saudi Arabia leads this digital transformation with an impressive 180% growth in consumers shopping online at least once a week, followed by the UAE and Kuwait, which have each seen a 140% increase. As consumer trust in online transactions grows, preferences are shifting rapidly – cash-on-delivery usage has halved since 2020, dropping to just 10% in the UAE and Saudi Arabia.

These evolving consumer behaviors underline the demand for secure, seamless, and efficient payment experiences. The report also reveals strong preferences for cross-border shopping, particularly in Qatar and Kuwait, where 41% and 40% of respondents, respectively, cited cross-border shopping as a key motivator for e-commerce. Saudi Arabia remains at the forefront of this trend, driven by its status as the largest regional market for cross-border transactions.

These trends underscore the vast opportunities for merchants to capitalize on the economically resilient MENA market while catering to its diverse consumer preferences. However, the varied shopping behaviors across sectors and regions add layers of complexity to meeting customer needs in an increasingly globalized landscape.

At Checkout.com, we simplify these challenges with a comprehensive portfolio of innovative products and services, bolstered by deep regional expertise. Our localized acquiring solutions optimize transaction efficiency by reducing costs and enhancing approval rates, all while improving payment performance, supported by a strong network of partnerships across the region.

How are advanced payment solutions, such as AFT’s, enhancing the ecommerce experience for businesses and consumers?

Advanced payment solutions like Account Fund Transfers (AFTs) are revolutionizing e-commerce by addressing inefficiencies in traditional payment systems and unlocking new opportunities for businesses and consumers.

For businesses, AFTs enable faster cash flow by reducing settlement times from days to seconds, enhancing liquidity and operational efficiency. This real-time processing allows companies to reinvest funds quickly, scale operations, and expand into new markets. Beyond e-commerce, AFTs are transforming industries such as remittance, enabling seamless cross-border transfers that are faster and more cost-effective. They are also supporting the rapid growth of digital wallets by allowing instant top-ups, meeting the demands of a digital-first economy. The innovative partnership between Visa, Checkout.com, and Stake serves as a strong example of how AFTs can facilitate seamless global transactions, simplifying cross-border payments and reducing costs.

For consumers, AFTs provide the speed, convenience, and security required in today’s fast-paced digital world. Whether it’s transferring funds, topping up wallets, or making purchases, AFTs ensure instant, reliable transactions. As seen in the UAE real estate sector, AFTs also enable global users to access opportunities previously hindered by traditional payment complexities, offering seamless and secure investment capabilities.

By combining speed, efficiency, and security, AFTs transform how businesses and consumers interact with digital payment systems, fostering trust, innovation, and growth across a variety of use cases in the global economy.

What is Checkout.com’s perspective on the future of the payment industry over the next 5-10 years, particularly in the context of the MENA region’s evolving digital economy?

At Checkout.com, we envision the future of payments as one characterized by seamless, secure, and efficient transactions, driven by continuous innovation and evolving consumer expectations. Our commitment is to provide businesses and consumers with cutting-edge payment solutions that simplify and enhance the digital economy.

We are focused on empowering businesses with advanced solutions like Account Fund Transfers (AFTs), which improve cash flow by enabling faster, more predictable settlements. AFTs help businesses streamline operations, reduce costs, and expand into new markets, providing a clear advantage in an increasingly globalized economy. By optimizing payment performance, we enable merchants to enhance approval rates, minimize payment failures, and maximize revenue potential.

For consumers, we ensure instant, frictionless transactions that meet the demands of a fast-paced digital world. With real-time processing and advanced fraud detection, we deliver a seamless and secure experience that fosters trust in digital commerce platforms.

At Checkout.com, flexibility, agility, and performance are at the core of everything we do. Our localized acquiring solutions and deep regional expertise enable us to optimize transaction efficiency, enhance approval rates, and support merchants in their growth. As we continue to innovate, we remain dedicated to shaping the future of payments and driving the digital economy forward with secure, efficient, and customer-centric solutions that improve payment performance across the board.

Financial

Bridging Global Finance and Regional Demand in the UAE

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With a strategic foothold in the UAE, global financial players are tailoring platforms, Sharia-compliant solutions, and tech-driven experiences to meet the region’s evolving trading demands.

Exclusive interview with Pavel Spirin, CEO, Scope Markets

Scope Markets is planning to expand into the UAE. What strategic importance does this region hold for your global operations?

    The UAE plays a key role in our global strategy. While the population may be relatively small at around 10 million, the country is a gateway into the wider MENA region, where we see strong and growing demand for financial services. We’ve already received provisional approval from the Securities and Commodities Authority and are in the final stages of securing our full license. This market allows us to bring decision-making closer to our regional clients and establish a meaningful presence in a fast-growing financial hub.

    How is Scope Markets differentiating itself in the highly competitive UAE financial services and trading space?

      We’re focused on building products and experiences that genuinely reflect what clients here want. That means offering Sharia-compliant and swap-free account options, streamlining transactions to ensure instant deposits and withdrawals, and optimizing our platforms for mobile use. We’re also committed to being fully licensed and regulated in the UAE, which we believe is essential for building trust. Ultimately, our goal is to provide a responsive and tech-forward experience tailored to the unique needs of traders in this region.

      What has been your experience working within the UAE’s regulatory frameworks, and how do you view the country’s role as a global financial hub?

        Our experience with the Securities and Commodities Authority has been very constructive. The regulatory process is clear and well-structured, which gives firms like ours confidence in long-term planning. We’re currently finalizing our licensing and taking the required regulatory exams. What stands out to us is how fast the UAE has developed its financial infrastructure. It’s building frameworks for crypto, fintech, and online trading at a pace we haven’t seen elsewhere, and that positions the country as an increasingly important global financial center.

        How are you tailoring your offerings, platforms, or services to better serve traders and investors in the UAE and the wider GCC region?

          We’re building out our product range and services to reflect the regional demand for asset classes like gold, along with culturally aligned features such as Sharia-compliant accounts. We’ve also seen that mobile-first experiences, fast execution, and automation are priorities for traders here, so those are central to our platform development. On the service side, we’re looking to establish regional support functions to make sure our clients in the UAE and GCC are well served and engaged.

          What major trends do you see shaping the future of online trading and fintech in the Middle East, and how is Scope Markets positioned to respond to them?

            We’re seeing rapid growth in mobile-first fintech adoption, a strong push for automation, and increased regulatory clarity in areas like crypto. Traders are becoming more sophisticated and expect seamless user experiences, fast payments, and localized features. There’s also strong interest in diversification, particularly in gold, which continues to attract attention due to global uncertainty. We’re positioning ourselves to meet these needs through tech development, regulatory compliance, and regional product adaptation so we can evolve with the market.

            What message would you like to share with your UAE-based clients and stakeholders about Scope Markets’ long-term plans in this market?

              We’re here for the long term. We’re committed to being fully licensed, transparent, and responsive to the needs of traders in the UAE. This includes delivering regionally relevant products, building local infrastructure, and continuing to invest in the tools and technology that matter to our clients. Our aim is to support traders with a platform that’s reliable, compliant, and built around how people in this market want to trade.

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              Emerging Trends Shaping Financial Empowerment and Inclusion in the UAE Workforce

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              Emerging Trends Shaping Financial Empowerment and Inclusion in the UAE Workforce

              By Claudio Di Zanni, Managing Director, Edenred Middle East

              A portrait of Claudio Di Zanni, Managing Director, Edenred Middle East
              Claudio Di Zanni, Managing Director, Edenred Middle East

              One of the most critical issues faced by low-income employees across the UAE and the broader Gulf region is achieving true financial empowerment. In the UAE, over 60% of the workforce comprises low-income migrant workers earning less than AED 5,000 per month. These employees are the backbone of the nation’s key industries, yet many still struggle to access the benefits of a fully digital financial ecosystem.

              While the UAE’s Wage Protection System (WPS) was introduced to safeguard workers’ rights—ensuring salaries are paid accurately, on time, and through traceable digital channels—the banking system’s minimum salary requirement prevents a large portion of the workforce from opening traditional accounts. This creates a structural gap that payroll solutions are designed to fill, enabling compliant salary payments and basic access to digital finance.

              As the Middle East accelerates its digital transformation and workforce reforms, how workers are paid and supported financially has become as important as how they contribute to growth. This shift has put a renewed spotlight on the systems managing their wages and day-to-day financial needs. For low-income employees, these systems determine not just how they are paid, but how securely they live—affecting access to savings, remittances, and their ability to handle emergencies.

              When Digital Pay Isn’t Enough

              The introduction of the Wage Protection System marked a turning point in the UAE’s journey toward fair and transparent wage practices. Today, nearly all employees are paid through digital channels, ensuring salaries are disbursed accurately and on time. Yet despite these advances, a significant percentage of wages are still withdrawn in cash each month, showing that digital pay does not automatically translate into digital financial inclusion.

              For many employees, limited digital literacy, mistrust of financial systems, and unfamiliarity with digital tools prevent them from engaging fully with the digital economy. As a result, the very system designed to protect and empower workers can feel more like a compliance obligation than an opportunity for empowerment.

              This is where payroll providers play a critical role. Too often, the industry stops at compliance—ensuring wages are delivered digitally—without addressing the human factors that determine whether employees can truly benefit from financial technology. Empowerment comes not from the transfer itself, but from helping workers understand, trust, and use digital money confidently. Only then can payroll innovation translate into lasting financial well-being and equal access to economic opportunity across the UAE.

              Digital salary management platforms have already transformed how employees receive and manage their earnings. Mobile apps and prepaid cards now give workers immediate access to their wages, allowing them to make purchases, send remittances, and track expenses in real time. Many solutions integrate seamlessly with the WPS, enabling even unbanked employees to participate in the digital economy for the first time. A recent study found that organizations implementing mobile-accessible payroll solutions report up to 25 percent higher employee satisfaction, underscoring the clear business value of digital inclusion.

              Empowering Through Education

              Financial literacy programs are equally critical in helping employees make informed decisions about saving, budgeting, credit, and long-term planning. In the UAE, less than 31 percent of the population demonstrates basic financial literacy, highlighting a major opportunity to empower workers through education.

              From workshops to mobile-based learning tools, such programs can equip employees with the practical skills to use digital salary systems effectively, avoid debt traps, and build savings or plan remittances. Employers that distribute salary cards directly at worker accommodations and provide multilingual support during onboarding see much higher adoption rates, as these field-level activations build trust and make digital tools easier to use.

              Employers who take financial education seriously often see a clear business impact. Companies that invest in onboarding sessions and field engagement consistently report higher digital adoption rates. These activations not only build trust but also transform digital payroll from a compliance task into a tangible employee benefit.

              When workers understand and trust digital tools, they gain control over their finances—and that stability shows at work. Financial stress is one of the most common challenges among low-income employees, limiting their ability to manage urgent expenses and affecting productivity, retention, and overall well-being. In sectors such as construction, this stress can even impact concentration and safety, as employees distracted by financial worries are less able to perform at their best.

              Partnerships between employers and fintechs like Edenred are expanding this approach, combining digital wage tools with financial education programs that improve confidence, satisfaction, and long-term well-being.

              The Next Phase of Financial Empowerment

              Employers remain central to driving inclusion. By choosing payroll partners that provide multilingual support, education, and easy mobile access, companies can reduce disputes, strengthen retention, and improve overall workforce stability.

              A growing number of organizations are now exploring earned wage access programs, which allow employees to access a portion of their earned income before payday. Surveys show that most low-income workers value this flexibility to cover urgent expenses, medical bills, or family emergencies—without resorting to high-interest loans or informal borrowing. When paired with education and budgeting tools, earned wage access can provide not just relief in emergencies but also encourage more responsible money management.

              This flexibility can increase employees’ sense of financial security, yet it should complement—not replace—broader financial literacy and planning initiatives. The most successful models combine accessible financial products, user education, and ongoing engagement, ensuring workers have both the tools and the confidence to manage their finances effectively.

              As technology evolves, artificial intelligence and data analytics will make financial support more personalized and accessible. Predictive models can help employers identify employees under financial strain, while new digital products can guide users toward healthier financial behaviors. But technology alone will not close the gap.

              Real progress will depend on collaboration between fintechs, employers, and regulators to build an ecosystem that blends technology, education, and empathy. Businesses increasingly recognize that supporting workers in their financial journeys fosters a more engaged and loyal workforce, directly impacting productivity and retention. Selecting payroll partners that combine compliance with education, multilingual support, and mobile accessibility helps companies reduce payroll disputes and improve satisfaction.

              The trajectory of financial empowerment for low-income employees in the UAE is promising. The next stage will depend on how effectively stakeholders align innovation with understanding—ensuring every salary payment becomes an opportunity for inclusion and growth. When that happens, financial empowerment will move from aspiration to reality.

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              MultiBank Group and Khabib Nurmagomedov Launch an Exclusive Worldwide Multi-Billion-Dollar Joint Venture to Build the World’s First Regulated Tokenized Sports Ecosystem

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              Multibank Group, the financial derivatives institution, has entered into an exclusive worldwide multi-billion-dollar joint venture with global sports icon and undefeated UFC champion Khabib Nurmagomedov (29-0) to create a first-of-its-kind regulated ecosystem connecting global finance, sports and technology.

              The partnership will culminate in the creation of a multi-billion-dollar joint venture, MultiBank Khabib LLC, uniting two global powerhouses: MultiBank Group, a leader in regulated financial excellence, and Khabib Nurmagomedov, undefeated in the octagon and whose influence extends far beyond sport. The company will operate from MultiBank Group’s headquarters in Dubai, building a worldwide network of high-end sports ventures and real-world digital assets. This structure fulfills the vision of MultiBank Group Founder and Chairman, Naser Taher, for an exclusive global joint venture, granting MultiBank exclusive rights to develop and promote projects under the Khabib Nurmagomedov brand name, including the development of 30 state of the art Khabib gyms, Gameplan and Eagle FC brands.

              The entire venture is backed by MultiBank Group’s regulated digital ecosystem and powered by its cornerstone $MBG Token being the driving force behind its expanding portfolio of real-world-asset (RWA) technologies and initiatives.

               Naser Taher, Founder and Chairman of MultiBank Group, stated: “From the UAE, we are shaping a new blueprint for the business of sport through the regulated tokenization of real-world sports assets (RWSA). Together with Khabib Nurmagomedov, and powered by our ecosystem token, $MBG, we are uniting finance and athletics into a single transparent, technology-driven ecosystem — one built on trust, innovation, and the strength of the MultiBank framework. This initiative proudly aligns with the UAE’s vision of becoming a global hub for digital asset innovation and world-class sports.

              Khabib Nurmagomedov added: “This partnership with MultiBank Group is built on shared values of strength, respect, and discipline. Together with Multibank, we are building real global opportunities that go beyond sport, empowering athletes, and fans through a regulated and innovative digital ecosystem. This is only the beginning.”

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