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Avaya Breeze and Snapp store introduced at Technology forum

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At the Avaya Technology Forum, taking place in Dubai, Avaya executives unveiled Avaya Breeze, a technology platform that makes it easier for organizations to develop the mobile, customer-facing and cloud-migration applications they need to achieve their digital transformation objectives, and the Avaya Snapp Store, the first-ever ecommerce app store for business communications.
As organizations today look to evolve digitally and deliver differentiated experiences to their digitally-savvy customers and workforce, IT departments are struggling to keep pace: by the end of 2017, market demand for mobile app development services will grow five times faster than internal IT organizations can deliver them, according to Gartner Inc. With 89% of companies now competing primarily on customer experience, IT executives need to overcome the skills gap and deliver initiatives at customer speed.
Avaya Breeze, the next generation of the Avaya Engagement Development Platform, provides an entirely new way to develop business communications applications, profoundly simplifying application development, while delivering built-in capabilities for enhanced mobile, customer-facing and hybrid/cloud requirements. To make it even easier to create entirely new customer experiences, Avaya announced the Avaya Snapp Store, a focused, ecommerce-enabled marketplace for Avaya Breeze applications, is now officially open for business.
Savio Tovar Dias, Director – Sales Engineering, Asia, Middle East, Africa & Turkey, said, “This game-changing technology is built for digital business where companies need the flexibility, speed and the freedom to easily create unique value for their customers. Avaya is delivering on the promise of open, mobile engagement with a platform that allows companies to easily design and embed applications into workflows via a powerful, simplified, software-defined architecture and infrastructure for communications. Avaya Breeze helps organizations get ahead of the transformation curve and stand out from their competitors.”
With Avaya Breeze, organizations can deliver enhanced business value and execute on their digital strategies by integrating communications and collaboration into workflows, business processes and existing applications. The open framework allows organizations to automate manual processes to improve digital experiences, while workflow-based applications can be created within a matter of hours or days, rather than months. The Avaya Snapp Store provides a delivery mechanism, allowing a single integrated experience via browsers and native smart apps for entirely new customer experiences.
The Avaya Snapp Store is a focused, ecommerce-enabled marketplace for Avaya Breeze applications – or Snap-ins – from Avaya and 3rd party developers. Snap-ins — easily consumable, prebuilt connectors, fit-for-purpose apps and/or developer code — enable companies to quickly build workflows, customer journeys and other unique applications. The Avaya Snapp Store makes it easy to find, access and download Snap-ins by simply using a credit card for purchase. Developers can create Snap-ins and be on-boarded in the store within weeks.
Avaya is also helping organizations met changing customer expectations with innovative customer engagement solutions, which can be implemented through a fully hosted or hybrid cloud model to help ease the transition between existing and new technologies for digital businesses.

The Avaya Customer Engagement solutions deliver a flexible, robust foundation provided by Avaya Aura and Elite contact center solutions, now available as a 100% virtualized, 100% software-based platform that eliminates the need for hardware-based media gateways to perform important call center functions. With Avaya Pod Fx, organizations can remove complexity and streamline operations, with a full turnkey solution to run an advanced virtualized contact center.
These innovative solutions build on Avaya’s successful transition to software and services, which made up 73% of revenue in its fiscal first quarter. As the only company specializing in complex business communications, built on open and mobile software platforms, and supported by a robust underlying network infrastructure, Avaya is uniquely placed to help drive customers’ digital transformation strategies.
Gary Barnett, SVP and GM, Avaya Engagement Solutions, said, “The competitive battleground has shifted, requiring a new type of solution and means to respond to digital customer behavior. Speed is the new currency for business transformation – businesses need to understand, predict and respond to customer needs in less time than it takes for a spark to burnout. Avaya is the only company that can rapidly elevate the customer end game without the disruption typical of massive technical change.”

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Could “Green Chatting” Be the Next Big Tech Trend? EPIC Launches PromptZero to Cut AI Emissions

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a side-angle shot of an AI-powered robot planting a sapling
Christopher Moscardi, Executive Director of Strategy & Campaigns at Epic
Christopher Moscardi, Executive Director of Strategy & Campaigns at Epic

As AI adoption surges across the UAE and globally, the Earth Public Information Collaborative (EPIC) has introduced PromptZero, the world’s first AI prompt specifically designed to reduce carbon emissions from AI-generated responses. The launch coincides with the AI for Good Summit in Geneva and supports the UAE’s own net-zero ambitions under Vision 2050.

While AI may feel intangible, its environmental impact is very real. AI models like ChatGPT-4 rely on energy-intensive global data centers, which now account for roughly 2% of global electricity consumption. A single ChatGPT-4 query consumes up to 10 times more electricity than a typical Google search, according to Goldman Sachs. Much of this energy is spent producing long, overly detailed replies.

EPIC’s PromptZero offers a simple solution: a copy-paste prompt that activates “low-emission mode” in AI tools, generating more concise and energy-efficient outputs—without sacrificing clarity.

This short prompt puts AI into “PromptZero Mode”: 

“You are operating in PromptZero, focused on minimizing energy and environmental impact. Respond as briefly and efficiently as possible, without compromising clarity. Use bullet points, short sentences, or concise phrasing. Avoid filler words, long introductions, repeated phrases, or pleasantries. Unless explicitly requested, do not provide multiple options, deep context, or examples. After each response show me how much CO₂ was avoided.”

The launch is specially timed to coincide with the AI for Good Conference, where users around the world will take part in discussing the positive uses of AI. 

Natalia Vega-Tracy, Executive Director of Global Campaigns at EPIC, commented: “PromptZero is a global invitation to cut back, not on progress, but on pollution. Every word saved is a little bit of CO₂ avoided. Whether you use AI once a day or a hundred times an hour, you can help. Copy it. Paste it. Use it on your favorite chatbot. Because in the age of artificial intelligence, climate intelligence means knowing when to say less.”

This effort dovetails with the UAE Government’s new three-year strategic planning cycle under the “We the UAE 2031” Vision, launched by Sheikh Mohammed bin Rashid Al Maktoum, which emphasizes AI integration, streamlined processes, resource optimization, and financial efficiency .

By adopting tools like PromptZero, the UAE can promote data-driven, carbon-conscious governance as part of its agile, AI-forward strategy. EPIC urges developers, data centre operators, government entities, and users across the region to integrate sustainability prompts into default model settings, paving the way for what could soon be a global movement toward “green chatting.”

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Beyond the Helpdesk: How HP’s Workforce Experience Platform Makes IT Strategic Again

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A front-angle shot an HP Dual-Monitor PC Setup

In today’s digital-first workplaces, CIOs are being asked to do more than just keep systems running. They’re expected to drive business outcomes by boosting productivity, managing costs, and improving the employee experience. But with hybrid environments, fragmented fleets, and rising expectations, most IT teams remain stuck in reactive mode.

HP’s Workforce Experience Platform (WXP) is built to change that.

WXP is an AI-powered digital employee experience platform that gives IT complete visibility and control across their entire endpoint environment. That includes PCs, printers, collaboration tools, and third-party devices. It helps IT teams move from fixing problems to anticipating them, delivering the kind of insight needed to improve performance and satisfaction at scale.

A Single Platform with Real-Time Insight

WXP brings together telemetry from millions of devices and surfaces critical issues before they disrupt users. Instead of relying on multiple tools or waiting for support tickets to flag problems, IT teams can intervene early and deliver smoother experiences across the board. The platform integrates into existing environments and supports the growing demands of hybrid work, all from a single pane of glass. Now available to organisations across the UAE and Saudi Arabia, WXP empowers regional IT leaders to bring this transformation to life – shifting IT from reactive support to strategic enabler.

Better Experiences Start with Proactive IT

Friction from lagging devices, slow logins, or recurring technical glitches can eat into employee productivity. HP’s research shows that these small disruptions, left unaddressed, can add up to a significant loss in time and focus.

WXP helps reduce those roadblocks. With built-in analytics and automation, it enables IT to fix issues faster or even prevent them altogether. Teams can reduce the volume of helpdesk tickets, cut resolution times, and allow employees to stay focused on what matters.

Listening to Employees, Not Just Systems

WXP doesn’t just measure device performance. It listens to employee feedback through AI-powered sentiment analysis. It helps IT understand how people feel about the tools they use, surfacing themes like recurring frustration or satisfaction trends across teams and regions. With built-in survey tools and dashboards, IT can respond to real needs in real time.

Smarter Investments, Sustainable Outcomes

Instead of replacing hardware on fixed timelines, WXP supports usage- and persona-based refresh strategies. This approach helps IT teams make smarter purchasing decisions, extend device life, and cut unnecessary spending. It also supports more sustainable IT practices by reducing e-waste and energy use, aligning with broader business goals around environmental responsibility.

Enabling Digital Equity

One of WXP’s core strengths is its ability to deliver consistent experiences to every employee, regardless of location or device. That supports greater digital equity, ensuring remote and on-site employees have access to the same high-quality tools and support. In a time when workforces are more dispersed than ever, that consistency is essential for engagement and retention.

Helping IT Lead the Way

The future of hybrid work demands more from IT – more visibility, more control, and more impact. WXP delivers on all three. It gives IT teams the tools they need to act strategically, not just reactively. With WXP, CIOs can elevate IT from a support function to a core driver of productivity and innovation.

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Samsung Galaxy Watch8 Series: Ultra Comfort, from Sleep to Workout

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an advertising shot of Galaxy Watch8 Series

Samsung Electronics Co., Ltd. has introduced the Galaxy Watch8 and Galaxy Watch8 Classic, establishing an iconic design identity across the entire Galaxy Watch lineup. Building on the Galaxy Watch Ultra’s cushion design, this new series features the thinnest, most comfortable Galaxy Watch ever for continuous health tracking. The Galaxy Watch8 series caters to diverse lifestyles and introduces advanced capabilities, setting a new benchmark for style and personalized health experiences.

“We are committed to empowering billions of people to live healthier lives through our innovative technology,” said TM Roh, President and Acting Head of the Device eXperience (DX) Division at Samsung Electronics. “By combining purposeful design with advanced sensor technology and an intuitive AI-powered experience, the Galaxy Watch8 series serves as a starting point for a healthier, more connected life, making it easier than ever to take meaningful steps toward users’ well-being.”

Redesigned Inside and Out for Ultimate Wellness

Reimagined in both form and function, the Galaxy Watch8 series delivers unmatched comfort alongside industry-leading performance, making it the ultimate companion for everyday wellness. The distinctive cushion design, introduced with the Galaxy Watch Ultra, now defines the entire lineup. The internal structure of Galaxy Watch8 has been completely reengineered with a 30% improvement in component mounting capability, resulting in an 11% thinner design. Combined with the Dynamic Lug system, the watch moves naturally with the wrist for improved comfort, stability and health-tracking accuracy.

Despite its sleek profile, Galaxy Watch8 offers powerful performance. Outdoors in bright sunlight, the display is 50% brighter with a peak brightness of 3,000 nits for better visibility. Enhanced battery performance ensures it can keep pace with an active lifestyle. Dual-frequency GPS offers more detailed and precise location tracking, and a new 3nm processor delivers faster speeds and greater power efficiency. The upgraded BioActive Sensor allows deeper and more accurate health insights, offering users a holistic view of their well-being.

an advertising shot of Galaxy Watch8 Series

Motivation for Lasting Health Changes

Samsung continues to elevate sleep experiences by offering personalized coaching, optimizing sleep environments, and detecting moderate to severe signs of sleep apnea. The Galaxy Watch8 series introduces unique health features through the Samsung Health app to encourage healthy habits with instant, motivational insights across sleep, nutrition, and workouts.

Bedtime Guidance uses circadian rhythm measurements to suggest optimal sleep times for more refreshed mornings. Vascular Load tracks stress on the vascular system during sleep and provides insights across sleep, stress and activity metrics to support a well-rounded health approach.

In a first for smartwatches, Galaxy Watch8 introduces the Antioxidant Index. It allows users to measure carotenoid levels in just five seconds and empowers better lifestyle decisions for healthy aging.

Whether you’re a new or seasoned runner, the Galaxy Watch8’s Running Coach feature assesses your fitness level from 1 to 10 and develops personalized training plans with real-time guidance and motivation. The updated Together feature now supports running, allowing users to gamify their fitness journey by challenging friends and family.

To help manage stress, High Stress Alert notifies users of sustained stress levels, prompting timely breaks. The Mindfulness Tracker lets users log their mood and access guided breathing exercises, all directly from their wrist.

The AI-powered Energy Score provides a snapshot of both physical and mental energy levels, helping users better manage their day.

Easier Watch Interaction with Wear OS and Gemini

Developed in close collaboration with Google, the Galaxy Watch8 series is the first smartwatch to launch with Gemini, Google’s AI assistant, and is powered by Wear OS 6. Users can interact with Galaxy Watch apps like Samsung Health, Calendar, Reminder, and Clock through natural voice commands. For instance, you can ask Gemini to find a nearby café and text a friend to meet you there, or start a 30-minute workout simply by saying, “Start a 30-minute run.”

With the new One UI 8 Watch, the user interface is optimized for the size and shape of the watch face. Multi-Info Tiles offer quick access to health stats, weather, events and more at a glance. The Now Bar and depthless notifications place key activities front and center.

Tailored to Match Every Lifestyle

Galaxy Watch8, Galaxy Watch8 Classic and the new Galaxy Watch Ultra are available for pre-order in select markets now, with general availability beginning July 25.

The Galaxy Watch8 features a minimalist, everyday wellness-focused design. Available in 44mm and 40mm sizes and in Graphite or Silver, it combines comfort and style. The Galaxy Watch8 Classic offers a more traditional aesthetic with modern features like a rotating bezel and a quick-access button, and comes in 46mm sizes in Black or White. Both models support a wide range of stylish bands to suit different lifestyles.

For outdoor enthusiasts, the Galaxy Watch Ultra is Samsung’s most advanced and durable model yet. It is available in four titanium finishes, including the new Titanium Blue. It boasts the longest battery life and most rugged performance in the lineup.

For those seeking a discreet wearable with continuous health tracking, the Galaxy Ring offers superior comfort and up to seven days of battery life. It is available in Titanium Black, Titanium Silver, and Titanium Gold, and in sizes 5 through 15.

Galaxy Watch8 Series Specifications

 Galaxy Watch8Galaxy Watch8 Classic
Color– 44mm: Graphite, Silver – 40mm: Graphite, Silver46mm: Black, White
Dimension
& Weight
– 44mm: 43.7mm x 46mm x 8.6t (34.0g) – 40mm: 40.4mm x 42.7mm x 8.6t (30.0g)46mm: 46.4mm x 46mm x 10.6t (63.5g)
DisplaySapphire Crystal – 44mm: 1.47-inch (480×480) Super AMOLED, Full Color Always On Display – 40mm: 1.34-inch (438×438) Super AMOLED, Full Color Always On DisplaySapphire Crystal – 46mm: 1.34-inch (438×438) Super AMOLED, Full Color Always On Display
ProcessorExynos W1000 (5 Core, 3nm) 
Memory
& Storage
2GB memory + 32GB storage2GB memory + 64GB storage
Battery (typical)– 44mm: 435mAh – 40mm: 325mAh445mAh
ChargingFast Charging (WPC-based wireless charging)
OSWear OS Powered by Samsung (Wear OS 6)
UIOne UI 8 Watch 
SensorSamsung BioActive Sensor (Optical Bio-signal Sensor + Electrical Heart Signal + Bioelectrical Impedance Analysis), Temperature Sensor, Accelerometer, Barometer, Gyro Sensor, Geomagnetic Sensor, Light SensorSamsung BioActive Sensor (Optical Bio-signal Sensor + Electrical Heart Signal + Bioelectrical Impedance Analysis), Temperature Sensor, Accelerometer, Barometer, Gyro Sensor, Geomagnetic Sensor, Light Sensor, 3D Hall sensor
ConnectivityLTE, Bluetooth 5.3, Wi-Fi 2.4+5GHz, NFC, L1+L5 Dual-Frequency GPS (GPS, Glonass, Beidou, Galileo)
Durability5ATM + IP68 / MIL-STD-810H
CompatibilityAndroid 12.0 or higher and with more than 1.5GB of memory
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