Uncategorized
Xerox survey claims SMBs looking for paper-free solutions
More than 80 percent of small/mid-size businesses (SMBs) want to cut paper out of the way they invoice, report financials, manage legal and human resource forms, and handle other time consuming processes, according to a Xerox survey.
The survey of more than 1,000 companies in the United States, United Kingdom, France and Germany shows respondents expect to make the change during the next 12 months.
Nearly half (46 percent) of respondents confirmed that a significant amount of time is wasted on paper-intensive processes and 6 out of 10 view this as having a major impact on their bottom line. SMBs in Germany (51 percent) and the United States (50 percent) cited they spend the most time, followed by the United Kingdom (43 percent) and France (37 percent).
As SMBs prepare to digitize their paper processes, most will turn to experts for recommendations since only 1 in 5 respondents are aware of existing paper-free solutions in the market. The study shows that 47 percent will go to an office equipment dealer, 1 out of 4 will look to their IT reseller and 37 percent will turn to the product manufacturer.
“Change can be overwhelming for SMBs, but there are many ways to evolve in the right direction,” said John Corley, president, Channel Partner Operations, Xerox. “As SMBs embark on their digitization journey, it’s important to understand how technology – such as apps on printers and managed print services – can support their vision and strategy to achieve successful digital transformation.”
Priorities driving business decisions
The survey, conducted by independent market research firm Coleman Parkes Research, shows increasing productivity as a top priority for SMBs, along with growth and reduced printing costs. Other findings include:
• Overall, 28 percent reported they are well advanced with respect to implementing their plans to digitize paper processes, with France (33 percent) being furthest along.
• U.S. SMBs are lagging in their plans to digitize processes with 41 percent citing they have just started, compared to the average (37 percent).
• Twelve percent of all SMBs are one to three years away from implementation.
In addition to focusing on digitization and automation, SMBs are also exploring other areas to improve productivity, including:
• Managed Print Services (MPS): Of the SMBs surveyed, 42 percent have an MPS contract, while 40 percent said they plan to put an MPS contract in place within the next year. Sixty-six percent spend more than $1,000 USD each month for printing activities, a significant cost of doing business. Companies with MPS contracts cited reduced costs, decreased paper consumption and improved tracking of print costs as top benefits.
• Mobility: By the end of 2017, 23 percent of SMBs believe mobile devices will be completely integrated with their workflow processes. Today, 66 percent of SMBs include mobile printing in their mobility initiatives, while 27 percent plan to within the next year. The main drivers include increasing productivity of mobile workers, meeting customers’ needs for remote information, and improved and faster customer service.
• Security: It’s becoming increasingly important for SMBs to secure business-critical information across all technology with the rapid growth of data. As a result, 56 percent of SMBs currently include printers and/or multifunction printers in their security strategies.
SMBs in the United States and Western Europe spend $40 billion USD annually on office equipment and related print services1. Helping these businesses improve their processes has been a major focus for Xerox. The company has introduced a variety of solutions to help SMBs automate processes, improve mobility and reduce printing costs through MPS. Xerox’s ConnectKey® technology automates manual paper-dependent processes and makes it easier for mobile users to collaborate and work more effectively, even outside of the office. Xerox also leverages partnerships with Cisco and McAfee for a multi-layered approach to securing printers.
Uncategorized
Almighty Kids Development Centre: A One-Stop Destination for Family-Centered Rehabilitation Services
Almighty Kids Development Centre proudly announces its establishment with the mission to provide a complete, comprehensive rehabilitation service for children, adolescents, and young adults. By offering advanced and proven therapies, the center combines state-of-the-art facilities under one roof, making it easier for families to access premium care.
As a unique one-stop destination for family healthcare, Almighty Kids Development Centre is dedicated to serving clients with diverse needs, focusing on physical, cognitive, and developmental rehabilitation. The center aims to foster inclusion, embrace diversity, and nurture each individual’s hidden potential.
“At Almighty, we want everyone to feel at home,” said the founders. “Our goal is to build a family environment of care and support, while delivering exceptional rehabilitation services. As parents of a child of determination, we understand the journey, and we are committed to helping others on a similar path.”
A Personal Mission with a Vision for Inclusion
The center’s founding team, being parents of a child of determination, brings personal experience to the heart of their mission. Almighty Kids Development Centre is committed to providing family-centered care that embraces each child’s unique needs and circumstances.
“We believe that children and adolescents with developmental delays or challenges in physical and cognitive functions have the best chance of progress when actively engaged in dynamic and progressive rehabilitation programs,” the founders added. “Our focus is not just on improving functional abilities but also on fostering independence and helping individuals integrate into society.”
A Commitment to Quality Care with Core Values
The Almighty Kids Development Centre is guided by its core values—REHAB: Respect, Empathy, Happiness, Acceptance, and Belief. These values shape every aspect of their work, ensuring that every individual receives compassionate, high-quality care tailored to their needs.
Services Provided:
- Comprehensive rehabilitation services for physical and cognitive delays
- Innovative, advanced therapies delivered with state-of-the-art facilities
- Support and education for families, enhancing the overall rehabilitation experience
- A safe, inclusive environment for children, adolescents, and young adults to grow and thrive
Together with the Almighty family, the center aims to turn its vision of inclusion into reality. By providing quality rehabilitation services, the Almighty Kids Development Centre is committed to supporting each child’s journey toward independence and a fulfilling life.
Spotlight
Freshworks Announces CEO Transition
Freshworks today announced the appointment of Dennis Woodside as Freshworks’ Chief Executive Officer & President, effective later today. Woodside, currently Freshworks’ President, will succeed Girish Mathrubootham, the company’s Founder, as CEO.
Mathrubootham will transition to a new role of Executive Chairman. Mathrubootham will remain the chairman of the Board of Directors, and Woodside will also remain a member of the Board of Directors.
“When I first proposed this next step to the Freshworks Board, we were starting to chart the next phase of our company’s journey. We brought Dennis on board to partner with me on crafting an ambitious growth plan, and my hope was that he could eventually lead the team of talented employees around the world to execute it, which would allow me to spend more time on the long-term product vision, innovation and AI strategy,” said Mathrubootham.
“Dennis has a deep understanding of Freshworks’ business, customers and our employees, and a strong track record of building and scaling large global teams – he is the right leader to become our next CEO. I’m thrilled to announce this transition.”
Girish Mathrubootham, Founder -CEO
Woodside joined Freshworks as President in September 2022. Since then, Woodside has accelerated Freshworks’ investments in enterprise grade products, and driven increased focus on the growth of mid-market and enterprise customers.
Woodside brings great leadership experience to this new role. Previously, Woodside served as Chief Operating Officer of Dropbox, helping grow revenue from $250M to $1.3B and ultimately raising over $1B in a successful IPO in 2018. Prior to that, Woodside held various sales and strategy leadership roles at Google from 2003 to 2014, including serving as CEO of Motorola Mobility after Google acquired the company in 2012. Before his long tenure at Google, Woodside was a consultant at McKinsey & Co. Woodside currently serves on the board of the Boys & Girls Club of the Peninsula in California and previously served on the board of the American Red Cross from 2016 to 2022 and on the board of ServiceNow from 2018 to 2022.
In his new role as Executive Chairman, Mathrubootham will remain highly engaged with our product vision, customers, and employees. He will work across the company to bring Freshworks’ long-term vision to life and consult with Woodside on strategic decisions. The transition frees him up to spend more time with our product teams in India, and our customers globally, and stay engaged with other external stakeholders.
“As I step into the role of CEO, I am deeply honoured to build upon Girish’s remarkable legacy,” said Woodside. “What he has created is truly special. Our mission and strategy remain the same. We stand before extraordinary opportunities and have the right foundation to make it possible – a winning combination of our strong focus on delighting customers and our product portfolio and innovation. I’m committed and excited to continue our journey of growth.”
Tech News
Juniper Networks Introduces New Partner Advantages Leveraging AI-Native Networking Solutions
Juniper Partner Advantage 2024 expands its partner ecosystem and AI-Native Networking offerings to maximize performance, productivity, and profitability
Juniper Networks, a leader in AI-Native Networking, today announced the next evolution of its global Juniper Partner Advantage (JPA) Program. The new elements will help partners leverage AI for IT Operations (AIOps) to offer managed networking services for increased reliability, agility and reach on the path toward unlocking new revenue opportunities and equip customers with solutions that enable a consistent experience-first approach across their networking infrastructure.
As part of the JPA Program expansion, Juniper has introduced a new Partner Assured designation to provide partners who have rich Juniper practices with third-party validation from Information Security Systems International (ISSI) of their capabilities across the customer lifecycle. By equipping partners with market leading AIOps and verification of superior customer outcomes and lower operational costs, Juniper’s Partner Assured designation helps to accelerate partner profitability.
“By offering world-class partner programs alongside a suite of innovative and secure AI-Native Networking solutions, Juniper sets the foundation for partners to unleash their value, speed and scale,” said Gordon Mackintosh, Group Vice President, Juniper Partner Organization at Juniper Networks.
Additional Juniper Partner Advantage 2024 program highlights include:
- Managed Network Provider Designation: Juniper has transformed its managed service provider (MSP) designation, which saw a 44 percent growth in the number of partners receiving the designation last year, with new AI capabilities that can improve customer service and increase profitability for partners.
- New Advisor Designation: The new Advisor designation rewards partners for influencing customer decisions and optimizing customer success.
- Environmental Sustainability: As more customers require partners who are skilled with and committed to sustainability as a compliance imperative, Juniper amplifies partners’ driving sustainable outcomes through JPA. This encourages our partners, working with our customers, to make progress toward key climate goals, including decarbonization, addition of sustainable technology, and reducing and recycling of waste.
- Recognizing Vertical Expertise: Juniper is adding acknowledgement of partners’ vertical expertise to JPA, allowing recognition for those with rich vertical GTM motions and demonstrated proficiency that meet these unique customer demands.
- Enriched Partner GTM Engagement: This program enhances collaboration by offering account mapping, GTM concierge services, investment, and dedicated planning through the entire customer lifecycle.
- Deal Central Dashboard: This new tool consolidates Juniper partner deals, quotes and marketing leads, streamlining the deal registration process and enabling partners to respond in two hours or less for 80 percent of commercial deals and six hours or less for strategic deals of less than $250K.
Through the Juniper Partner Advantage Program and its innovative AI-Native Networking Platform, Juniper is committed to helping partners maximize performance, productivity, and profitability. Coming off the heels of 233 percent growth in participants YoY, Juniper has expanded its existing Champions Program to bring more scale and expertise to participating partners through a robust extended sales force delivering strong Juniper acumen to support our mutual customers. Additionally, as partners expand investments to gain deeper technology expertise, there has been 20 percent sales growth YoY for partners invested with three or more Juniper specializations. Together with its partners, Juniper is delivering speed, scale and value to its customers, ultimately making every connection count.
“Juniper’s innovative approach to AI-driven networking and the recent enhancements to the JPA program, helps us to differentiate our as-a-service offerings to support our customers across the entire customer lifecycle while providing us with opportunities to accelerate profitability.” Jim McKenna, Vice President, Strategic Partnerships, Black Box
“Customers turn to Presidio’s Managed Services for our team’s expertise and to strategically complement their organizations and manage their day-to-day infrastructure. Partnering with Juniper for their industry leading AIOps enables us to build out a comprehensive offering to our customers with tangible results.” Norm Egan, Vice President, Presales, Presidio
“The new Partner Assured designation provides an incredible opportunity for us to differentiate our customer offerings through third-party assurance of our capabilities to deliver exceptional outcomes across the entire customer lifecycle. This new designation, combined with our GTM approach and Juniper’s market leading AIOps, create a compelling offering for our customers.” Mohamed El Haddouchi, Managing Director, Nomios Netherlands and Group CTO
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