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Sathish Arya, General Manager – Middle East & Africa at WatchNET International Trading LLC discusses how the year has shaped up for the vendor and the key growth areas in secure access and surveillance segment


Discuss how the year 2016 has turned out from the surveillance and secure access market growth point of view? Which territories have shown good growth?

The year 2016 turned out to be really great for WatchNET and we were very successful with a strong growth rate & excellent sales performance across all areas of focus, right from Surveillance, Access Control, Storage and Integrated Solutions. Our sales team had achieved their target much a head especially UAE, Oman & Bahrain territories where our sales graph patterning towards north. We have been able to retain our market position quite well and in fact improve, which has resulted in increased customer confidence and the overall progress seen in all the areas such as sales, technical support, improved service and on-time support.

What were some of the major highlights for the company in terms of new releases, major customer wins etc?
Our Enterprise Class HD-VMS software has been the major highlight launch for WatchNET in the year 2016. We bagged a couple of major projects with our integrated security solution with multi-location in 3 countries in the Telecom segment that contributed well to our sales. We are scheduled to release our leading-edge technology by end of December called ‘WatchNET Access Cloud” which is a cloud based Access Control System with the multi-location support & control. WatchNET Access cloud software is versatile, flexible and feature-rich with lot of exciting features.

Is the SME segment a major area of focus for the company and its partners? Do you see SME segment customers showing interest in these investments?
Our major area of focus for 2017 will be more on Medium & Enterprise Class Solutions especially in Integrated Security Solution software and Multi-location command control solutions. The market demand is increasing in such segments as it helps the customer to manage their security system effectively and giving more comfort to use & deploy; we are investing our resource in those market driven segments.

Is this an area where you would like to make more inroads?

Yes, we would like to focus more on integrated system & Cloud based solutions and continuously enhancing both hardware & software as well as cloud based systems especially services based solutions which are scheduled to be launched in Q2 of 2017. WatchNET products have gained a good reputation and customer confidence in the recent years; hence we are working towards product enhancement and stability in both hardware & software.

Do you think retail analytics will be a major driving factor for increased deployments of surveillance hardware and software in retail?
There is a market for every segment and especially retail analytics segment is estimated at CAGR of 20.2% between 2016 and 2021 but our focus is not in retail analytics. We are focusing more on integrated solutions & multi-location monitoring where we are enjoying major market share across GCC.

Discuss the challenges that confront the industry? Do you see profitability as one of these challenges because of increased availability of more brands to choose from?

The competitive environment in this market appears to be intense as a number of global firms and several smaller regional companies have mushroomed in electronic security systems and hence the profit margins have been going down. To compete in the current market situation, we had taken lot of initiatives to support our customers in many ways. We had deployed our in-house automation tool that contributes well to our support system and process that substantially reduces the turn-around time & on-time support.

Comment on your partner program and also some of the significant outcomes of the company’s partner engagement in the year?
WatchNET engages with the partners in every stage of project life cycle delivering right solutions through our WAPP (WatchNET Partner Program). The WAPP program aims to improve timely support and customer retention by bestowing effective support and conducting more training programmes to our system integrators. We take this opportunity to thank our customers for their continued patronage and the confidence that they have placed in WatchNET. We take great pride in maintaining a team-based work environment. Our clients are drawn to us, not because of our commitment to delivering quality solutions as well as our superior customer service.

Comment on some plans that the company may have decided on to pursue for the year ahead?
As indicated above, we are focusing more on Integrated Security & cloud based solutions. Currently, we are working on few advanced solutions which are scheduled to be launched during Q2 of 2017. Also, our next main objective is to increase the market share and providing more solutions as well as stable products to our customers.

Elaborate on your strategy towards project management? Are these executed by partners with your support?
WatchNET is one of the global leaders in security management solution and our solutions were deployed in many enterprise class projects. Our project based enterprise class solutions are flexible and scalable that can fit in to any size of the project and we do custom built software & project oriented hardware. Our R&D team in Canada develops tailor made solutions for different business verticals based on the project requirement in both hardware & software. In addition to that we are working effectively on WAPP program as well as focusing more on Enterprise Class Integrated Solutions. We are executing all the projects only through system integrators since we don’t have policy of working with end-user directly.

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Hospitality

Lavoya Restaurant Group expands its culinary portfolio in the GCC through the acquisition of Em Sherif Deli in UAE

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Lavoya

Lavoya Restaurant Group has announced its acquisition of Em Sherif Deli franchise in the GCC, marking a significant step in the group’s strategic expansion within the culinary landscape. The partnership emphasizes Lavoya’s commitment to diversifying its portfolio and enhancing its presence in casual dining sector.

Em Sherif Deli, known for its authentic Mediterranean flavors and innovative deli offerings, has quickly gained recognition since its launch. With its flagship location in downtown Beirut, Em Sherif Deli respresents the rich culinary heritage of Lebanon while appealing to a modern audience.

Walid Hajj, Co-Founder and CEO of Lavoya, said: “This move represents a significant milestone for Lavoya. By integrating Em Sherif Deli into our portfolio, we are not only expanding our culinary offerings, but also reinforcing our dedication to fostering exceptional dining experiences. Em Sherif Deli’s commitment to quality and authenticity aligns perfectly with our vision for growth.”

Dani Chaccour, CEO of Em Sherif, said: “We are excited to be working with Lavoya to develop Em Sherif Deli in a market that we strongly believe in and have great plans for.  Lavoya’s track record will in no doubt help us grow the footprint of this young, hip and new age brand.  We look forward to our launch in the UAE soon”

As part of this collaboration, Lavoya plans to open multiple new locations for Em Sherif Deli in key locations across the UAE, further solidifying its position as a leader in the culinary sector. This move aligns with the UAE’s vision, which aims to promote economic diversification, grow the tourism and hospitality sectors, and solidify the country’s reputation as a premier dining destination.

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Financial

Dubai Islamic Bank Celebrates Fifth Cohort of High Potential Programme, Paving the Way for Future Leadership

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Dubai Islamic Bank (DIB) celebrated a notable milestone with the successful graduation of the 5th batch of high potential employees in DIB’s High Potential Employee Development Programme (HIPO).

In the bank’s ongoing endeavour to hone talent within the organisation and provide them with a platform to excel individually as well contribute in fulfilling the bank’s ambitious growth opportunities, the HIPO programme began in 2015 and has already delivered an army of nearly 150 professionals who are not just excelling in the workforce but leading by example.

The 5th batch of HIPO graduates were felicitated by the Group CEO, Dr. Adnan Chilwan, as well as other executives from the senior leadership team of the organisation.

The HIPO programme is an 18-month intensive leadership training schedule that includes a comprehensive suite of assessments, specialised training, mentorship, and coaching. Developed in partnership with globally recognised institutions, HIPO equips participants to excel in their roles and drive the bank’s strategic objectives.

To ensure the momentum is maintained, DIB has begun rolling out nominations for the next cohort for the next programme that is scheduled to commence in Q4 2024.

Commenting on the success and effectiveness of the journey undertaken so far, Dr. Adnan Chilwan, Group Chief Executive Officer of DIB, said, “The High Potential Programme is central to our inclusive talent development approach within the organisation, designed to prepare the next wave of leaders in the banking and financial sector. This initiative reflects our dedication to fostering outstanding talent by empowering individuals who possess the inherent traits with advanced skill sets ensuring both professional and personal elevation as well as quality   contribution to further the organisation’s strategic goals. Our ambition is to unleash these individuals into the financial world so that they support and positively impact the larger economic objectives of the UAE. I extend my warmest congratulations to all our graduates and look forward to their future contributions to our collective ambitions. We also extend our profound thanks to all our partners for their enduring commitment and involvement in our training endeavours, which are crucial in systematically cultivating quality professionals within our organisation.”

As DIB steadfastly invests in its workforce, the bank upholds its position of leadership in the banking sector as an Employer of Choice, committed to promoting professional development and fostering inclusivity at every level of the organisation including the vital Emiratisation Agenda.

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Hospitality

Dubai Airports to grow its solar footprint to cut its carbon footprint

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DA Etihad Solar Project

In the presence of His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman of the Dubai Supreme Council of Energy, Chairman of Dubai Airports,and Chief Executive, Emirates Airline and Group, and His Excellency Saeed Mohammed Al Tayer, Vice Chairman of the Dubai Supreme Council of Energy, Managing Director and CEO of Dubai Electricity and Water Authority (DEWA), Dubai Airports announced a landmark collaboration with Etihad Clean Energy Development Company, a wholly-owned subsidiary of DEWA, to launch the world’s largest rooftop solar panel installation project at an airport.

To solidify this ambitious initiative, Dubai Airports and Etihad Energy Services Company formalised an agreement during the prestigious World Green Economy Summit organised by the Dubai Supreme Council of Energy, Dubai Electricity and Water Authority, and the World Green Economy Organization. The event, held under the patronage of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, took place at the Dubai World Trade Centre from 2 to 3 October 2024.

The agreement was signed by Paul Griffiths, CEO of Dubai Airports and Dr. Waleed Alnuaimi, CEO of Etihad ESCO.

His Excellency Saeed Mohammed Al Tayer said: “This initiative aligns with His Highness Sheikh Mohammed bin Rashid Al Maktoum vision to establish Dubai as one of the most sustainable cities in the world. While our roadmap outlines clear targets of achieving 25% of the energy mix from clean energy sources by 2030, and 100% by 2050, we are proactively accelerating our efforts. We anticipate surpassing these goals, potentially reaching 27% clean energy capacity as early as 2030, which would enable us to achieve our 2050 vision ahead of schedule. Undoubtedly, innovation and cutting-edge technologies are instrumental in expediting our progress towards a greener future.

This phased project of total 39MWp of clean energy, which will be fully operational by 2026, involves the installation of 62,904 solar panels across Dubai International (DXB) and Dubai World Central – Al Maktoum International (DWC) airports, set to generate 60,346MWh annually. It marks a significant stride toward decarbonising airport operations.

The solar panels, which will span passenger terminals and concourses across both airports, are expected to offset 23,000 tonnes of CO2 annually — equivalent to taking 5,000 cars off the road or powering 3,000 homes for a year. The energy generated will meet 6.5% of DXB’s power needs and 20% of DWC’s, reinforcing Dubai Airports’ long-term vision for cleaner, smarter, and more sustainable operations.

Sharing his insights on the initiative, Paul Griffiths, CEO of Dubai Airports said, “Airports are significant energy consumers, but with that comes tremendous opportunity and responsibility to drive real change. For us, this is not just about installing solar panels; it’s about embedding sustainability into the core of everything we do. Every kilowatt we generate from renewable sources brings us closer to shrinking our carbon footprint and future-proofing our operations. This is about setting the standard and leading the way for what a truly sustainable airport can achieve.”

Dr. Waleed Alnuaimi, CEO of Etihad ESCO, remarked, “Our longstanding partnership with Dubai Airports plays a pivotal role in our strategy to accelerate Dubai’s sustainability agenda. By broadening the solar footprint and implementing transformative initiatives like Shams Dubai, we are not only reducing energy demand but also driving the adoption of sustainable energy solutions across the emirate. This project, and others like it, demonstrates our commitment to building an integrated ecosystem that aligns with Dubai’s vision for a greener, more energy-efficient future.”

This solar initiative complements a series of ongoing environmental sustainability efforts by Dubai Airports, from strategic partnerships in the aviation sector to collaborative efforts within the oneDXB community, which includes airlines, service providers, and regulatory authorities managing the airport’s critical touchpoints. Whether it’s retrofitting hundreds of thousands of LED lights, optimising cooling systems, switching to biodiesel-powered ground vehicles, or cutting food waste to landfill, Dubai Airports is committed to making measurable, impactful changes — one step at a time.

The project builds on the successful installation of solar panels at DXB’s Terminal 2 and Concourse D, where solar power is already playing a vital role in reducing energy consumption and lowering emissions. While ambition and innovation drive progress, the key to achieving sustainable transformation lies in collaboration, foresight, and consistent action. Dubai Airports is focused on ensuring these values guide every initiative, aligning with Dubai’s and the UAE’s broader environmental objectives to create a better tomorrow, together.

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