News
Redington’s new path-breaking initiative
The Integrator talks to Ramkumar Balakrishnan, President, Redington Value Division and Sayantan Dev, Redington Gulf Vice President to understand their new data analytics practice.
Distribution in the region has seen various changes over the last couple of years with the most significant being the shift from product based to solutions-based.
Redington Value, a leader in the value-added distributor channel saw the opportunity for expansion and growth by becoming a services aggregator and solutions provider for the channel. The driving force behind this change has been to keep up with their customer’s behaviour and the way that they want to consume technology. Hence, the journey began from providing products and solutions that the channel needed to a trusted partner that delivers outcomes to their customers.
To take on the issue of going from successfully selling hardware, software, licenses and subscriptions to reselling cloud services, Redington set up their own market place which currently serves over 900 odd customers. They play the role of an aggregator by re-selling the services from AWS, Microsoft and several other vendors that they have on board their market place. Citrus Consulting was set up to be able to efficiently provide implementation, support, managed services through the channel.
Data Analytics opportunity
Then began the next phase of setting up their next initiative around data science and advanced analytics. According to Gartner, by the end of 2020, the advanced analytics market is forecast to grow to $22.8 billion.
“Between different market reports the analytics, addressable markets for Middle East and Africa is anywhere between 3 to 4 billion US dollars including all the products, all the services, this is a sizeable business opportunity in front of our partners. Our whole idea about setting up this practice was creating the capacity in terms of skills which can become complimenting to what our partners can deliver and jointly we can go and address this 4-billion-dollar market.” says Ramkumar Balakrishnan, President, Redington Value Division. The fundamental basis upon which this practice has been set up is to enable their channel partners to move up the value chain and address these opportunities, he further adds.
Sayantan Dev, Redington Gulf Vice President went on to explains what this practice is going to bring to the forefront. “Unlike any infrastructure business, we went straight into the customer premise and tried to find out from the customer side. It starts with a business problem that the customer wants to resolve with the help of other IT solutions what we call the data science or to be more precise decision science.” The sources of data available largely depends on the customer. The structured or unstructured petabytes of data comes in and is given to the models which would be able to provide extremely accurate outcomes. Redington Value will soon be revealing the few world class vendors they have signed on.
One of a kind
This model of distributing big data analytics practice has neve been done before regionally and perhaps globally. A year and a half of work has gone into this initiative and for Redington it has been an immense learning curve, but they have taken the challenge head on to feature this pilot model globally along with their vendors. Before signing on global vendors, a lot of confidence had to be built. These vendors used to use the classic value add models to be able to sell their products. They will now benefit from a better more well put together structure. A team of 25 people is being put together under data science, where no one on the team is from a distribution background. The team is made up of people from consulting background and or a background of services, people who understand business more than technology. Additionally, there are several people who will be hired for Citrus from a delivery stand point. These people are divided into consultants – they are either technology consultants or domain consultants, technical pre-sales, sales. They will consult the end customer along with the partner.
There are two kinds of technical people – people who will write the algorithm i.e.; data scientists and then you have the coders. The people who are well versed with being able to write the right codes to create the right structure around big data.
Training programs
Redington Value makes training one of its core functions which they deliver to vendors and partners. Hosting around 500-600 training sessions in a calendar year for various vendors which includes certification trainings, enablement trainings, training for end customers hands on for what products they have bought and various kinds of trainings and have various calendars that keep coming out. “We are an authorised training centre for several of our vendors also. Now with the analytics and the new practice, education, enablement and training is going to be most critical.” says Ramkumar Balakrishnan. With customer success being a very important area of the practice.
Doubling digits
Redington has seen a window that this is a multimillion dollar business opportunity for their partners who will be delivering a major chunk of the services, this opportunity must be significant. If they are to take on VAR’s and System Integrators, this practice can become million dollars in a few years’ time. The real value relies on the services and not the product itself.
Redington is going to invest on creating horizontal technology specialisation then leverage Citrus to bring in vertical specialisation. But the partner cannot take on this investment by himself. For a partner it’s about picking a vertical, bringing in the domain expertise and then selecting one or two areas of technology, having the right amount of investment and then leveraging Redington says Ramkumar Balakrishnan.
Home Integrator
Samsung Reimagines Home Automation With AI-Powered Smartthings Ecosystem
Samsung Gulf Electronics continues to enhance its breakthrough SmartThings platform, taking connected living to new heights. The latest innovations in the SmartThings ecosystem introduce advanced AI-driven features that promise to revolutionize home management, energy efficiency, and family care.
These advances align with increasing traction for home automation in the UAE residential market. Research shows that the UAE smart home market is set to grow at an annual rate of 10% from 2024 to 2028, with household penetration projected to rise from 16% to 23% during the same period, signaling strong adoption of this technology.
Shafi Alam, Head of Direct-to-Consumer Business & Corporate Marketing at Samsung Gulf Electronics, said, “Samsung’s latest advancements in the SmartThings ecosystem mark a significant leap forward in smart home technology. By harnessing the power of AI, we’re not just automating homes; we’re creating intelligent living spaces that adapt to users’ needs, save energy and enhance family well-being. This holistic approach to connected living aligns with the UAE’s vision for a smarter, more sustainable future.”
At the heart of these upgrades is the innovative Smart Energy Saving feature, which automatically activates energy-saving modes when they’re most effective without compromising comfort through leveraging AI. Meanwhile, with the Save Energy While Away function, SmartThings can detect when residents are out and send notifications prompting users to adjust connected devices to minimize unnecessary energy consumption. These features not only minimize energy spend but also contribute to a more sustainable lifestyle.
Family care takes center stage with new scenarios designed to enhance home safety and comfort. The Safe and Comfortable Welcome feature prepares the home for arrival by adjusting lighting and temperature and even starting appliances like air purifiers. Working parents can also prepare their homes for their children’s return from school, with the ability to prioritize their safety by keeping a watchful eye on them through SmartThings. For pet owners, the Keep Your Pet Safe and Healthy scenario offers peace of mind by monitoring pets’ activities, with the ability to communicate with and feed their furry friends remotely.
Security remains paramount in this connected ecosystem. Samsung’s Knox platform has been fortified to provide defense-grade protection across all layers of the SmartThings network, ensuring that as homes become smarter, they also become more secure against cyber threats.
The updated SmartThings platform also lays the groundwork for broader smart city initiatives. As individual homes become more intelligent and efficient, they contribute valuable data that can be used to optimize urban services, from energy distribution to traffic management. This will contribute to government ambitions to make UAE cities the smartest in the world, as Dubai and Abu Dhabi continue to rise in global smart city indexes.
Home Integrator
Property Finder Reveals Most Searched Home Features across Property Searches in 2024
Who doesn’t love searching the Property Finder platform for the most exciting or unusual properties available in the UAE. As 2024 draws to a close, MENA’s leading property portal has updated its home for every life index – offering a glimpse at some of the most unique properties on the platform.
Add to that insights into what home seekers searched for most in 2024 when looking for properties in the UAE, and you get a comprehensive view of how trends in lifestyles and preferences are shaping the real estate market. From ultra-modern penthouses with private cinemas to sprawling villas featuring outdoor kitchens and zen gardens, Property Finder’s data highlights the evolving aspirations of UAE residents.
The Home for Every Life Index, first launched earlier this year, is a proprietary Index designed to showcase the diversity of properties across the nation, reflecting everything from family-friendly layouts to luxury amenities sought by discerning buyers and renters.
Whether it’s a focus on sustainability, wellness, or bespoke features, the Index continues to inspire and inform the real estate landscape in the UAE. Here’s a snapshot of some of the homes on the home for every life index:
- For Foodies: a villa with a full-size, custom-made industrial kitchen with walk-in fridge
- For spa and well-being enthusiasts: a villa with a Moroccan bath and steam room
- Art and culture lovers: a villa with art from Syria, Morocco, India, and China, alongside hand-painted walls and mosaics
- View Seekers: an apartment with 360-degree terrace
- For petrol heads: a villa with a carport lift
The platform’s latest update not only captures the pulse of property trends but also provides valuable insights into how homeseekers are redefining their idea of a perfect home.
Alongside the Index, proprietary data from Property Finder indicates that homebuyers and renters place a premium on amenities that enhance their lifestyle. More than 5.5 million homeseekers wanted properties with a balcony, for example, while 3.1 million prioritised larger spaces featuring a maid’s room. Central air conditioning followed closely behind with 2.3 million searches considering this a must-have. Other common preferences included:
- Gyms (1.5 million)
- Pet-friendly spaces (1.4 million)
- Private pools (1.3 million)
- Homes with stunning water views (1.3 million)
Interestingly, more niche searches for homes with barbecue areas, private jacuzzis and security systems are also on the rise.
Additionally, over 65,500 manual searches were for ‘freehold’ properties highlighting the growing demand for ownership opportunities in the UAE, while short-term rentals ranked within the top 25 most searched terms, reflecting a growing interest for more flexible living options. Notably, this was also seen within the most searched terms for both Dubai and Abu Dhabi. Dubai saw over 22,000 searches for short-term rentals, while Abu Dhabi recorded 5,400 searches, underlining the growing trend for shorter term stays across the different emirates.
Home Integrator
Dubai Land Department Encourages Property Owners to Join Owners Committees for Enhanced Governance
The Real Estate Regulatory Agency (RERA), a subsidiary of Dubai Land Department, invites all property owners residing in jointly owned properties to take the initiative and register for Owners Committees, in lines with the Jointly Owned Property Law in Dubai and with RERA’s ongoing efforts to enhance transparency and ensure the sustainability of properties in the emirate.
The Owners Committees play a crucial role in empowering property owners and fostering their active involvement in managing residential communities. This initiative aims to enhance the quality of life, ensuring greater comfort and satisfaction for all residents, and aligns seamlessly with Dubai’s forward-thinking vision to optimise the management of jointly owned properties while promoting transparency and accountability in every aspect.
Mohammed Ali Al Badwawi, Acting CEO of RERA, emphasised that automating the registration process for Owners Committees aims to streamline procedures and ensure seamless coordination between Owners’ Committees and management companies: “Owners Committees are an integral part of the emirate’s vision for managing jointly owned properties. They play a crucial role in achieving real estate sustainability by reviewing budgets, prioritising maintenance requirements for buildings and common facilities, and providing feedback on service plans. These committees are not just tools for property management but also serve as a means to promote values of collaboration and community engagement.”
Mohammed Al Dah, Director of the Jointly Owned Properties Management Department at RERA, affirmed that registering in Owners Committees provides property owners with a genuine opportunity to actively participate in decision-making within their residential communities: “These committees play a vital role in safeguarding investments and ensuring the highest levels of efficiency and transparency. We urge all eligible property owners who meet the necessary criteria to take the initiative and register for these committees, as they are fundamental to enhancing project management and the well-being of residents.”
Property owners interested in joining the Owners Committees must meet a set of criteria, including residing in the property, holding a valid UAE ID, providing a certificate of good conduct issued by Dubai Police, and settling all outstanding service fees. The Real Estate Regulatory Agency has clarified that that registration is open until 31 January 2025, with priority given to the first nine registrants. Members will be approved by RERA, and the committee members for each group will be announced in February.
RERA emphasises that this initiative reflects its commitment to upholding integrity and fostering collaboration among all stakeholders in the real estate sector. Owners Committees also present an excellent opportunity for property owners to contribute to building thriving and sustainable communities aligned with the values of innovation and Dubai’s ambitious vision.
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