Financial
The Future of Finance: Confluence of Digital Banking and Payments-as-a- Service
Authored by: Manasvi Ghelani, Associate Director – Customer Engagement, Frost & Sullivan
The Ever-Evolving Financial Landscape
Gone are the days of long lines at the bank and physical cheques. Today, a simple tap on your phone can manage your finances, from bill payments to investment tracking. This digital revolution, driven by Digital Banking and Payments-as-a-Service (PaaS), has transformed the financial landscape for consumers and businesses, delivering unprecedented convenience and security. But like every great transformation, there will be winners and losers. Understanding these evolving trends and their strategic implications is crucial for any participant in the financial landscape.
Digital Banking: Convenience Redefines Finance
In an age where speed and security are paramount, traditional banking practices must evolve a mile a minute. Today, banks deliver financial products and services through electronic channels, primarily mobile applications and web interfaces, virtual wallets, peer-to-peer payments, and personalized financial management tools. Alongside, access to smartphones and high-speed internet connectivity has only fuelled the growth of digital banking, enabling customers to perform financial transactions anytime, anywhere. According to Ericsson Mobility Report [1], the GCC is forecast to have 62 million 5G mobile subscriptions by the end of 2026, accounting for nearly three-quarters of all mobile subscriptions in the Gulf region at that time. So, it is not surprising that 90% of consumers prefer to use mobile banking applications and digital tools to manage their finances, as found in the Digital Banking Attitudes Survey conducted by Chase in 2023 [2].
To understand how Digital Banking became fundamental, we need to track back a few decades. In 1980, United American Bank, a community bank headquartered in Tennessee, partnered with then- electronics giant Radio Shack to offer the first home banking service via a special modem. By 2006, internet banking became commonplace in the USA. The East caught up in no time.
The United Arab Emirates has emerged as a global leader in digital banking adoption, ranking sixth in penetration according to Finder, an Australian financial comparison website. This trend is reflected in a 40% decline in branches of locally incorporated banks over the past decade, with only 489 remaining at the end of December 2023, as reported by the central bank [3].
The benefits of digital banking are undeniable. For banks, it provides significant cost savings, allowing them to invest in innovation and improve profitability. For customers, it offers convenience, accessibility, and real-time control over their finances. Millennials and Gen Z, the dominant demographic cohorts, are digital natives who expect a seamless online experience. Traditional banks risk losing these tech-savvy customers if they fail to offer robust digital solutions. Frost & Sullivan analysis shows that the global market for mobile commerce was valued at about USD 814 billion in 2021 and is expected to grow by 32% between 2022 and 2030. Hence, these platforms leverage cutting-edge technologies such as cloud computing, artificial intelligence (AI), machine learning (ML), and biometric authentication to deliver personalized experiences and enhance security.
And wisely enough, most banks prefer to focus on their core banking activities and partner with specialised cloud platform providers for the non-core functions in the payments value chain, such as transaction processing, gateway integration, regulatory compliance, information security management, etc. This infrastructure is Payments-as-a-Service (PaaS).
PaaS eliminates the need for expensive in-house payment infrastructure development and maintenance, resulting in significant cost savings. Businesses can quickly integrate payment functionalities into their platforms with minimal development effort, accelerating time to market. The solution is designed to scale with business growth, accommodating increased transaction volumes and evolving payment needs.
Competitive Landscape Widens Opportunity Horizon
PaaS facilitates the rise of embedded finance, where financial services are seamlessly integrated into non-financial applications. This allows a wide array of businesses – from ride-hailing services to online marketplaces – to offer payment functionalities within their platforms, creating a smooth and frictionless user experience.
Traditional banks, fintech startups, technology giants, and payment processors are all exploring cutting-edge payment technologies like blockchain and tokenization to stay ahead of the curve. Traditional banks in the Middle East, such as Emirate NBD, Mashreq, Qatar National Bank, Al Rajhi Bank, and others, are increasingly investing in digital transformation initiatives to stay competitive in the digital age. They are enhancing their digital banking platforms and partnering with fintech companies to offer innovative services to customers.
Neo Banks in the region that initially were subsidiaries of established traditional banks now have digital-only competitors like Wio, Zand, YAP, and others, creating a tremendous impact on consumers owing to their new business model, which is customer-centric, operationally efficient, and profitable at scale.
Fintech startups are disrupting the traditional banking sector with their agile and customer-centric approach. These startups are leveraging technology to provide a wide range of financial services, including digital banking, lending, wealth management, and payments. Some notable players in the Middle East region are Mamo, Tabby, Tamara, Telr, and NymCard.
Technology giants such as STC Pay, Etisalat Digital, Du Telecom, and Careem Pay are some of the regional players that have expanded into the digital banking and payments market. These companies offer digital wallet solutions, allowing users to make secure payments using their smartphones.
Payment processors like Tap Payments, Checkout.com, and Network International play a critical role in enabling digital payments for businesses of all sizes. These companies provide payment processing services, payment gateways, fraud prevention solutions, and other payment optimization tools that streamline the payment process for merchants and consumers alike.
This digital revolution presents a double-edged sword. Agile incumbents can unlock unprecedented opportunities, while those who do not adapt will face momentous challenges. Tech-savvy newcomers will erode traditional revenue streams, and lower barriers to entry will intensify competition within the sector.
Regulatory Frameworks for Checks and Balances
Many countries in the Middle East region have stringent licensing requirements for digital banks and payment service providers. These regulations often involve capital requirements, cybersecurity standards, and compliance measures to prevent money laundering and terrorist financing. In addition to that, a thorough understanding of local laws and regulations, proactive engagement with regulators, and robust compliance measures to mitigate risks and ensure long-term success are also a must.
Having said that, regulators are playing their part to promote and support digital banking. The UAE Digital Economy Strategy, Egypt Vision 2030, Qatar Vision 2030, Mauritius Vision 2050, Saudi Vision 2030 are all strategic initiatives that will reshape the financial services landscape in the region positioning the region as a hub for digital banking and PaaS innovation. They distinguish themselves by embracing Islamic finance principles, driving government-led digital transformation initiatives, investing in digital identity solutions, facilitating collaboration between banks and fintech startups, and adopting real-time payments. Open banking, for instance, championed by regulators across the region, will empower consumers with more control over their financial data. This will foster innovation and competition, leading to a broader range of enhanced financial services from third-party providers. Blockchain-powered solutions such as smart contracts and decentralized finance (DeFi) will reduce the risk of fraudulent activities and provide customers with a high level of trust in digital banking systems.
To conclude, the future of digital banking and Payment-as-a-Service is being shaped by a confluence of megatrends, including digital transformation, open banking, personalization, fintech ecosystems, security and trust, financial inclusion, and regulatory evolution. By fostering innovation and prioritizing customer-centricity, stakeholders can shape a future of finance that is inclusive, resilient, and sustainable for all.
References:
- Ericsson Mobility Report. https://www.ericsson.com/en/reports-and-papers/mobility- report/closer-look/gcc
- Consumers Rely More and More on Mobile Banking, New Chase Study Finds.
Https://Media.Chase.com/. https://media.chase.com/news/consumers-rely-more-and-more-on- mobile-banking
- Central Bank of UAE. Monetary, Banking & Financial Markets Developments, February 2024. https://www.centralbank.ae/media/v5hn2ulx/uae-monetary-banking-financial-markets- developments-report-q4-december-2023.pdf
Financial
Why Debt, Despite All Its Contradictions, Is One of the Most Beautiful Ideas in Finance
By Arash Jalali | Venture Builder | Revona
Most people hear the word “debt” and think of stress, bankruptcy and sleepless nights. It is the villain of personal-finance books and the scapegoat of every economic crisis. But after years of building ventures and, at Revona, structuring financing for developers and corporates every day, I have come to see debt very differently.
Debt is not merely a burden to be minimised. It is one of the most elegant, powerful and, yes, contradictory ideas humanity has ever invented.
That distinction matters especially now. Higher rates have made the cost of debt more visible, while a wall of maturities is turning yesterday’s cheap money into tomorrow’s refinancing decision. The response should not be to romanticise leverage. It should be to become more exacting about the work debt is asked to do.
Debt Is Older Than Money Itself
Long before coins and banknotes, communities ran on credit: promises recorded on clay tablets and in shared memory. Debt is, at its core, a technology for moving value through time. It lets tomorrow’s income fund today’s ambition. When a developer borrows to build a tower, or a founder raises venture debt to extend runway, they are pulling the future forward. That is not recklessness; it is one mechanism through which economies compound.
But the debt debate often starts in the wrong place. There is no magic ratio at which prudent borrowing becomes recklessness. A debt ratio is a snapshot; the real story is what the money is financing, whether cash flow can carry it and whether the borrower has time to adapt when conditions change. That is why the quality of the investment, the maturity profile and the resilience of the balance sheet matter more than the headline number alone.
In the architecture of the modern economy, debt does something even more subtle. It reduces the cost of financial oversight, helps create money through the banking system and smooths the path of economic growth. Every mortgage, every credit facility and every bond issue is a small act of coordinated trust between strangers. Trust, priced and packaged, is what capital markets actually trade.
The Debt That Never Dies
The numbers tell a more precise story than the usual rhetoric. Global debt reached a record nearly $353 trillion by the end of March 2026, according to the Institute of International Finance. That figure covers public, corporate and household debt. At the same time, the global debt-to-GDP ratio stood at about 305%, broadly stable since 2023. A record stock of debt, in other words, does not by itself tell us whether borrowers can carry it; the relationship between liabilities, income, assets and refinancing capacity does.
Nor should a stable global aggregate be mistaken for an all-clear. The IIF reported that debt in mature markets edged lower in the first quarter, while debt in emerging markets excluding China rose to a record $36.8 trillion. Debt is never one homogeneous thing. Its burden depends on who owes it, in what currency, at what rate, for how long, and against which cash flows.
The immediate market test is refinancing. The OECD expects governments and companies to borrow $29 trillion from bond markets in 2026 — 17% more than in 2024 and roughly double the amount ten years ago. Much of that activity is not fresh expansion; it is the constant work of renewing obligations. The OECD estimates that 78% of OECD government borrowing in 2026 will refinance existing debt. That is why the calendar can matter as much as the headline debt total.
The U.S. Lesson: Borrowing Can Stabilise Growth
The United States makes the point in unusually stark terms. The Office of Management and Budget’s fiscal-year-end measure of federal debt held by the public — the debt outside federal government accounts — rose from 25.2% of GDP in FY1981 to 99.5% in FY2025.
That is a profound change, but it was not a straight line and it cannot be explained by one White House. The ratio fell from 46.8% in FY1992 to 33.7% in FY2000, then rose through the financial crisis and jumped during the pandemic. The chart shows presidential terms as chronology, not as a scorecard: a fiscal year spans two calendar years, and debt reflects Congress, inherited commitments, recessions, interest costs and emergencies as well as executive choices.

Figure 1. U.S. federal debt held by the public as a share of fiscal-year GDP. Source: Office of Management and Budget, Historical Tables, Table 7.1 (FY2027 release). Debt is measured at fiscal-year end. Administration bands identify the president in office on that date; they do not attribute causation.
The more useful lesson is not that a larger debt stock automatically produces prosperity. It is that, when private demand collapses, borrowing can prevent a deeper contraction. The Congressional Budget Office estimated that the major pandemic laws enacted in 2020 increased real GDP by 4.7% in 2020 and 3.1% in 2021, relative to an implied no-legislation baseline.
That is a concrete example of debt financing acting as a bridge: preserving household income, business liquidity and state and local services at a moment when the alternative was a sharper fall in economic activity.
But bridges must lead somewhere. CBO also projected that the additional debt would raise borrowing costs and reduce output and national income over the longer term. The point is not to celebrate the size of the U.S. debt pile. It is to recognise that borrowing can be a positive driver of growth when it is targeted at a productive investment or a defined emergency — and that its value erodes when cash flows, repayment capacity and the economic return are treated as afterthoughts.
The Beautiful Contradiction
Debt is a paradox, and that is precisely what makes it beautiful. It is simultaneously:
| Debt as… | For whom |
|---|---|
| An asset | The lender, bondholder or pension fund earning a contractual return. |
| A liability | The borrower who must service and ultimately repay it. |
| An engine of growth | The developer, founder or economy that applies it to a productive opportunity. |
| A source of crisis | Anyone who mistakes leverage for a substitute for fundamentals. |
The same instrument that funds a hospital can sink a household. The same leverage that lets a developer sell units before completion can, if mispriced, freeze an entire market. Debt does not care about intentions; it amplifies what is already there. Good projects can become great. Weak projects can fail faster. That amplification is the whole point.
The Revona Angle: Debt as Craft, Not Gamble
This is exactly where Revona operates, and why I find this space so compelling as a builder. If debt is a powerful but indifferent amplifier, the real value lies not in whether a client borrows, but in how the debt is engineered: the rate, the loan-to-value, the tenor, the covenants and the match between an asset’s cash flows and the facility that finances it.
Those are not cosmetic details. A lower headline rate can be a poor bargain if it comes with a refinancing date that arrives before the asset can reliably generate cash. A high loan-to-value ratio may look efficient until a change in valuations removes the borrower’s room for error. A fixed rate can buy time, but it does not eliminate the economics of refinancing.
That final distinction is becoming more important. The Federal Reserve reported in 2025 that long-term, fixed-rate liabilities had softened the initial pass-through of higher rates for large public companies. Yet about 15% of investment-grade bonds and 27% of high-yield bonds were due to mature within one to three years. The protection was real; it was also time-limited.
The OECD has similarly warned that, as higher long-term rates lead borrowers to issue at shorter maturities, near-term interest costs may fall while near-term refinancing risk rises.
At Revona, we treat financing as a craft. We map a client’s full balance sheet, identify untapped equity and structural inefficiencies, and match their profile against the lending criteria of more than sixty banks and institutions to find the optimal structure, not simply the fastest “yes.”
For developers, well-structured off-plan financing can mean buyers are pre-approved during construction, sales accelerate and project cash flow improves. Debt, structured properly, stops being merely a cost of doing business and becomes a competitive advantage.
The failures we associate with debt — the crashes, defaults and horror stories — are more often failures of structure and underwriting than evidence that debt is inherently flawed. They arise when there is too much leverage against too little cash flow; when short-term money funds long-term assets; when currency, revenue and debt-service obligations do not match; or when no one has stress-tested the downside.
The instrument gets blamed for the craftsmanship.
The Takeaway
Debt is usually framed as financial pressure and bankruptcy risk, but its role in the modern economy runs far deeper. It is a centuries-old technology for turning trust into growth, a nearly $353 trillion river of contractual claims, and a mirror that reflects the discipline — or indiscipline — of whoever wields it.
The world’s most sophisticated companies and governments do not avoid debt. They engineer it. As builders and investors, that should be our posture too: respect the contradiction, master the structure and let leverage do what it was invented to do — move the future forward.
AJ is a venture builder. Revona is a financing partner and portfolio manager providing institutional-grade credit and debt financing solutions for developers and corporates.
Financial
PATRIZIA appoints Hassan Awada as Senior Executive Officer to lead and accelerate Middle East expansion
PATRIZIA, a global investment manager in real assets, has announced the appointment Hassan Awada as Senior Executive Officer (SEO), MENA. Based in ADGM, the international financial centre of the UAE’s capital, Abu Dhabi, Awada will lead the continued growth of PATRIZIA’s business across the MENA region, with a focus on deepening relationships with institutional investors and strategic partners and providing access to PATRIZIA’s international real assets investment platform.
Awada brings over 20 years of experience advising institutional investors across the full investment lifecycle, including origination, structuring, execution and asset management. Prior to joining PATRIZIA, he held senior roles at Kroll, Cornerstone Capital, Gleacher Shacklock, PwC and EY.
Konrad Finkenzeller, Head of Client Division at PATRIZIA, commented: “The Middle East is a key strategic region for PATRIZIA, and we continue to see strong demand from investors for direct exposure to high-quality real estate and infrastructure opportunities globally. Hassan’s appointment strengthens our presence on the ground and enhances our ability to deepen relationships with regional investors and connect them with PATRIZIA’s global investment platform.”
Hassan Awada, SEO MENA at PATRIZIA, added: “Real assets have long underpinned Middle Eastern economies and will continue to play a central role in the region’s growth. Meeting increasingly sophisticated investor needs requires tailored, strategic solutions. With its global platform and 42-year track record, PATRIZIA is well positioned to deliver. Our focus will be on building long-term partnerships with investors across the region and supporting their access to PATRIZIA’s global investment capabilities, aligned with their strategic priorities and long-term objectives.”
Arvind Ramamurthy, Chief Market Development Officer, ADGM, said: “This appointment reflects the firm’s strong growth trajectory in the Middle East and its commitment to expanding from Abu Dhabi. It also underscores ADGM’s role as a leading international financial centre, enabling firms to establish and scale their regional presence from the capital.”
With EUR 17.5 billion in Living assets under management, PATRIZIA is one of Europe’s largest residential investment managers and continues to grow its platform across major urban markets. The firm is currently delivering new housing across a number of European markets, including Germany, UK & Ireland, Spain and Belgium, reflecting the scale of its European platform. Alongside Living, PATRIZIA is expanding its infrastructure platform across energy, digital and smart city assets, supporting the transition to low-carbon and connected economies while delivering long-term, resilient returns for investors.
Financial
Fimple adds five GCC financial institutions in first year, targets doubling regional customer base
Fimple, an AI-native, API-first, composable financial platform, has signed five financial institutions across the GCC within its first year in the region and plans to double its regional customer base.
Fimple established its Dubai presence in October 2025 and has grown from zero to five GCC customers in 12 months. The region now accounts for close to a fifth of its global customer base of more than 35 financial institutions across 10 countries, making it the company’s fastest-growing region.
The company has also opened an office in Riyadh and plans to expand its customer and delivery presence across the GCC, serving institutions with teams based within the region.
Fimple’s regional growth comes as the UAE continues to advance its ambitions across Islamic finance and financial technology. Under the UAE Strategy for Islamic Finance and Halal Industry, the country aims to increase local Islamic bank assets from AED 986 billion to AED 2.56 trillion by 2031. (Source: UAECabinet.ae)
Dubai is also advancing its ambitions in AI-enabled financial services, with the Dubai International Financial Centre (DIFC) announcing plans in 2026 to become the world’s first AI-native financial centre. (Source: Dubai Media Office/DIFC)
“The UAE is an important market for Fimple because financial institutions here are moving quickly on both Islamic finance and new technology,” said Amr Kandel, GCC Country Manager and Product Director at Fimple. “Banks want to launch products faster, respond to local market needs and modernise without having to change everything at once. The growth we’ve seen in our first year shows there is real appetite for that.”
Islamic finance is a key driver of Fimple’s growth in the GCC. The platform enables financial institutions to run conventional and Islamic finance within the same system, with a range of Sharia-compliant financing and investment structures built into its product engine.
Fimple’s regional customers include Mawarid Finance, a UAE Islamic finance provider that entered into a strategic agreement with Fimple in June 2026.
As banks look to move AI from pilot projects into wider use, Fimple says the underlying core banking infrastructure is becoming increasingly important.
“Banks are already experimenting with AI, but the systems underneath need to be ready for it,” Kandel said. “If the core can’t provide the right data or connect easily with new technology, AI can get stuck at the pilot stage. That’s why the core matters.”
Fimple has built three banking AI agents covering independent audit report processing, customer intelligence from official notices and risk screening across official sources. The agents operate on the Fimple platform with human approval required for each action and full traceability. Further agents are planned as part of the company’s 2026–2027 roadmap.
According to Fimple, it implements a full working core in three to six months on average. Its composable architecture also enables financial institutions to connect selected modules to existing systems rather than replacing their entire core infrastructure at once.
“The GCC has become our fastest-growing region in just one year, and we expect to double our customer base here,” said Mücahit Gündebahar, CEO and Co-founder of Fimple. “We are growing our team and presence in the region so we can support customers locally as we expand across the GCC.”
Fimple will participate as a Gold Sponsor of Seamless Middle East 2026, taking place from Sept. 22–24 at Dubai World Trade Centre. The company will exhibit at stand G64, with Kandel delivering the session “Beyond the AI Hype: Why the Future of Banking Depends on an AI-Ready Core” on Sept. 23 at Stage 1, Fintech Forum.
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