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Hospitality

We are in the business of bringing happiness to our customers

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Brooklyn Creamery

Exclusive interview with Romil Ratra, The Brooklyn Creamery

Highlights of your journey in the hospitality industry and how it has shaped your leadership approach?

My journey in the hospitality industry began at the iconic Taj Mahal Palace Hotel in Mumbai, leading to a diverse career trajectory. Over the past 29 years, I’ve had the privilege of moving through the ranks from a corporate management trainee to managing established ventures. 

Hospitality, as an industry, is fast paced and keeps one on their toes, fostering out-of-the-box thinking and innovation by design and requirement.

My leadership approach is deeply influenced by my early experiences in luxury hospitality, where attention to detail, exceptional service, and a relentless focus on guest satisfaction were paramount. Today, the same translates into going above and beyond for a great customer experience, focusing on delivering the right product and making sure that service channels are exceptional and we are where our consumers are.

The Brooklyn Creamery offers a unique range of ice creams with health-conscious ingredients. How do you ensure these products stand out in a competitive market?

The Brooklyn Creamery stands out in a competitive market by prioritizing health without compromising on taste. We understand that consumers are increasingly looking for better-for-you options that align with their dietary preferences and lifestyle choices.

Our approach combines cutting-edge food science with an unwavering commitment to quality. We use natural ingredients, avoid added sugars, and focus on creating products that are not only delicious but also nutritious. By staying attuned to global health trends and continuously innovating, we ensure that our ice creams not only meet but exceed the expectations of health-conscious consumers.

What inspired your new product line of latest guilt-free protein ice cream bars?

We have been noticing the shift in consumer sentiment towards protein rich diets and snacks.

Protein has taken a center stage in health conversations and across age groups, our TG is focusing on understanding protein needs through different life stages – it is visible everywhere – in gyms, in health centers, in influencer communities, on social media. It is no surprise that the global growth in the protein ice cream market is predicted to grow at 11% per year to 2030.

The Brooklyn Creamery is driven by these mined insights and what our consumers tell us and thus, came in the protein ice cream bars. The format is stickless, as we understand that a big percentage of usage is post/pre-gym and/or as a snack and we wanted to keep it easy to consume. As a company, we focus on all touchpoints and not just the product or the health benefit.

Can you share an example of a recent innovation at The Brooklyn Creamery?

One of our recent innovations that I’m particularly proud of is the 99-calorie fudge sundae.

We launched it in February 2024, and it sold out within 25 days, which speaks volumes about its popularity and the market’s readiness for such innovative products. The UAE market in particular, is very receptive to trying new formats, and this motivates us to keep pushing the boundaries. The success of this product underscores the importance of understanding consumer preferences and delivering products that not only meet but exceed their expectations.

How do you ensure that your products bring happiness to your customers while aligning with their dietary goals?

We are in the business of bringing happiness to our customers. Ice cream is universally perceived as a product that brings joy, whether it’s part of a family gathering, a date night, or a quick treat to uplift your day. With The Brooklyn Creamery, we ensure that this happiness comes without any guilt but added health benefits. Our products are designed to align with dietary goals, being low in calories and free from added sugars, so our customers can indulge without worry. By offering delicious, healthier alternatives, we provide the best of both worlds—happiness and health.

As an avid gastronome, how do your personal culinary interests and experiences influence the product offerings at The Brooklyn Creamery?

My personal culinary interests and experiences impact the product offerings at The Brooklyn Creamery when it comes to new product development and flavors and to some extent, I’d also like to say global trends as I’m an avid traveler too.

I have a deep appreciation for fine foods and innovative culinary techniques, which inspires me to push the envelope in our product development. Whether it’s experimenting with new flavors, textures, or health-conscious ingredients, my passion for gastronomy drives our commitment to excellence. This personal touch ensures that our products are not only nutritious but also delightfully flavorful, offering a unique culinary experience to our customers. Having an experienced RnD team, food technologists to execute the vision or an idea is a blessing!

Hospitality

KAILASH PARBAT BRINGS ITS 70-YEAR-OLD VEGETARIAN LEGACY TO ITS NEWEST OUTLET AT MALL OF THE EMIRATES

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Some food stories begin in grand kitchens. Kailash Parbat’s story began on the streets—with a humble chaat stall, treasured family recipes, and a dream to bring people together over honest, comforting vegetarian food.

The iconic vegetarian restaurant brand, which traces its origins to the 1940s is now expanding its Dubai footprint with the opening of its newest outlet at Mall of the Emirates. The brand already operates successful locations at BurJuman Al Seef, Oud Metha & Abu Dhabi. 

Bhau Parsram Mulchandani established Kailash Parbat in Colaba, Mumbai in India in 1952. What started as a modest eatery soon became one of Mumbai’s most celebrated vegetarian dining destinations. For over seven decades, generations of Mumbaikars, Bollywood personalities, business leaders, tourists and loyal patrons have made Kailash Parbat a part of their family traditions, returning time and again for its iconic chaats, Sindhi specialities and authentic vegetarian cuisine.

Today, that same legacy continues far beyond Colaba. Under the leadership of Yash Mulchandani & Harry Mulchandani who joined the family business at a very young age.  Kailash Parbat has evolved into a global vegetarian restaurant brand. The  Mulchandani brothers has spearheaded the brand’s international expansion across the GCC, including the UAE, Oman and Bahrain, as well as Southeast Asia in Thailand, Indonesia and Vietnam. 

The new Mall of the Emirates outlet, now open,  is the only pure vegetarian restaurant in the mall’s food court, bringing Kailash Parbat’s extensive menu of Indian vegetarian favourites to thousands of visitors every day—from its legendary chaats and Sindhi specialities to North Indian classics, street food favourites, mithai and more.

For Dubai-based restaurateur Yash Mulchandani, bringing Kailash Parbat to the UAE was never just about expansion; it was about bringing a piece of his family’s legacy to a city that celebrates global cuisines while embracing authentic traditions.

“When we brought Kailash Parbat to Dubai, our vision was simple—to create a place where people could experience the same warmth, nostalgia and flavours that families have grown up with for decades. Dubai has always embraced Indian cuisine, and we wanted to create a space that feels familiar, whether you’re visiting us for a quick chaat, a family meal or simply craving the flavours of home.”

The story of Kailash Parbat is one of resilience, family and generations. From a humble street-side chaat stall to an institution in Colaba and now a globally recognised vegetarian dining brand, the family’s journey has been shaped by perseverance, tradition and an unwavering commitment to quality. Today, different members of the Mulchandani family continue to oversee operations across various international markets including the USA and Europe, ensuring that while the footprint grows, the values and recipes remain unchanged.

From its celebrated pani puri and chaat platters to Sindhi favourites like dal pakwan and comforting classics such as chole bhature, Kailash Parbat’s menu showcases the richness and diversity of India’s vegetarian culinary heritage.

The opening at Mall of the Emirates marks another milestone in Kailash Parbat’s Dubai journey, building on the success of its existing outlets while strengthening its presence in one of the world’s most vibrant and multicultural dining destinations.

Because while trends may come and go, some flavours remain timeless—especially those built on family, memories and recipes passed down through generations.

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Hospitality

10 REASONS WHY SIYAM WORLD IS THE MALDIVES’ ULTIMATE SUMMER PLAYGROUND

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Think summer in the Maldives is all about sipping cocktails and doing absolutely nothing? You could. But at Siyam World Maldives, you could also swim with sharks, race electric go-karts, become a certified mermaid, train with football legends and explore one of the Maldives’ newest shipwrecks, all before deciding what is for dinner. Because normal island holidays are not really our thing. Here are 10 reasons why Siyam World is turning up the fun this summer.

1. Dive into the Maldives’ Newest Obsession

Some resorts have house reefs. Siyam World has a shipwreck. The newest underwater attraction in Noonu Atoll is a 66 metre former Maldivian tuna freighter that now rests beneath the surface, ready to be explored by divers and marine life alike. Today it is an exciting new wreck dive. Tomorrow it will become a thriving artificial reef. Not bad for a retired fishing boat.

2. Train with Football Legends

This August, young football fans can swap the local pitch for paradise as former Premier League stars Andrew Johnson and Wayne Routledge arrive at Siyam World for two exclusive football camps. Not every summer holiday comes with professional coaching and ocean views. 10th – 14th AUGUST 2026 – Andrew Johnson / 15th – 19th AUGUST 2026 – Wayne Routledge. For kids between the ages of 5-12 years. More info here:

3. Swim with Sharks. Brag About It Later.

Swimming with sharks sounds terrifying. Until you realise these are gentle nurse sharks and curious sea turtles gliding through crystal clear waters. A three-hour snorkelling trip suddenly becomes one of those holiday stories you will tell for years.

4. The Floor Is Lava. The Water Park Is Not.

The Maldives’ biggest floating water park is basically an invitation to unleash your inner child. Climb it. Jump off it. Race your friends. Repeat.

5. Become a Mermaid. Seriously.

Some people come home from holiday with a tan. Others leave Siyam World with a mermaid certificate. This Try Mermaid Pool Program includes one session in the pool, all the equipment you’ll need as well as a certificate of completion. We know which one sounds more fun.

6. Golf, But Make It Shipwrecked.

Take on the Shipwrecked golf challenge, compete with friends and maybe even win resort credit while you are at it. Losing gracefully is optional.

7. Saddle Up, Maldives Style

Horse riding is probably not the first thing that comes to mind when you think of the Maldives. That is exactly why we love it.

8. Dinner Underground, Island Style

Hidden beneath the island, Barrique is home to exceptional wines, curated menus and one of the most unique dining experiences in the Maldives. Choose between multiple course gourmet tasting menus that are served surrounded by hundreds of world-renowned vintages, where our sommelier is ready to take you through a wine journey that you will never forget. Because even adventure seekers need a sophisticated evening now and then.

9. Swap Flip-Flops for Pole Position

Who says paradise cannot come with a little friendly competition? Siyam World’s electric go-karts bring speed, excitement and plenty of laughs to the island, proving once again that this is a destination designed for those who like their holidays with a side of adventure.

10. Take on the Delmare Golf Challenge

Add a competitive twist to your stay with Siyam World’s golf challenge at Shipwrecked. Guests have the chance to win resort credit while enjoying a fun and social activity set against the backdrop of the ocean. Fun fact, the gold balls are fish food.

To make the most of summer, Siyam World is offering an exclusive limited-time offer with up to 45% off best available rates, complemented by added benefits including complimentary shared seaplane transfers on selected stays, USD 150 resort credit per bedroom, and a one-time floating breakfast for longer stays. Guests can enjoy the full Premium 24-hour WOW! all-inclusive experience, with up to two children under 12 staying and dining complimentary. The offer is available for bookings until 31 August 2026, for stays until 31 October 2027. Then tell us again that the Maldives is only for doing nothing.

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Hospitality

IDEAS NAMED A LEADER IN INAUGURAL IDC MARKETSCAPE FOR HOSPITALITY REVENUE MANAGEMENT SYSTEMS

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IDeaS, a SAS company and a provider of AI-powered hospitality revenue management software, today announced it has been named a Leader in the IDC MarketScape: Worldwide Revenue Management Systems in Hospitality 2026 Vendor Assessment.[i]

The recognition comes as hospitality revenue management enters a new era, evolving from standalone pricing tools into integrated commercial intelligence platforms. According to the IDC MarketScape, “The hospitality revenue management system market is at a genuine inflection point. The convergence of AI maturity, platform consolidation, and expanding commercial scope is redefining what an RMS is expected to do and for whom.”

Dorothy Creamer, Senior Research Manager, Hospitality and Travel Strategies, IDC, noted “Differentiation emerges with vendors that believe genuine automation requires a rigorous forecasting foundation, not just rules that appear to run themselves.”

The IDC MarketScape further highlights IDeaS’ broader commercial capabilities, noting that “the company has built a portfolio of commercial capabilities around its core RMS, spanning business intelligence, total revenue planning, portfolio management, function space optimization, and marketing demand management.”

From Automation to Decision Intelligence

“This is a turning point for hospitality,” said Dr. Ravi Mehrotra, President, Co-Founder and Chief Scientist at IDeaS. “The industry is moving beyond surface-level automation toward decision intelligence built on rigorous forecasting science, explainable AI and connected data. Hotels don’t need more recommendations; they need confidence in every decision they make across the business. That’s the shift I believe this recognition reflects.”

Mehrotra continued, “As pressure mounts to respond faster to changing market conditions, hotels are rethinking how they connect revenue decisions with broader commercial strategy. We believe the IDC MarketScape emphasizes that the most effective systems are those that balance advanced automation with transparency and control, enabling teams to act quickly while maintaining trust in the underlying models.”

Beyond Pricing: A Broader Commercial Role

The IDC MarketScape also highlights a clear industry shift: “The hospitality technology stack has gotten thornier, with more integrations, more booking channels, and simply more data sources that are often highly siloed and fragmented.”

That shift is already accelerating. IDeaS recently reported strong adoption of its broader commercial strategy solutions, reflecting growing demand for technologies that unify revenue, marketing, sales and operational decisions into a single, coordinated approach.

And as hotel teams are increasingly tasked with making faster, more complex decisions across multiple functions, IDeaS continues to expand its capabilities to meet this need. By bringing together revenue management, business intelligence, financial planning and portfolio-level insight into a unified commercial framework, IDeaS helps organizations make more confident decisions across the business.

But as these commercial decisions become increasingly AI-driven, confidence depends not only on automation, but also on understanding how and why decisions are made.

Trust as the Foundation of AI-driven Decisions

As AI adoption accelerates, explainability has become a defining requirement for revenue management. The report highlights that revenue managers must be able to understand and defend the logic behind system-driven recommendations, reinforcing the importance of transparency alongside automation.

“AI without trust is just noise,” added Mehrotra. “The future belongs to systems that don’t just automate decisions, but make them understandable, actionable and aligned with how hotels actually operate.”

To learn more about the IDC MarketScape assessment and what it means for hospitality revenue management, download an excerpt of the paper here.

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