Hospitality

We are in the business of bringing happiness to our customers

Published

2 years ago

August 29, 2024

Integrator Web-Editor

Exclusive interview with Romil Ratra, The Brooklyn Creamery

Highlights of your journey in the hospitality industry and how it has shaped your leadership approach?

My journey in the hospitality industry began at the iconic Taj Mahal Palace Hotel in Mumbai, leading to a diverse career trajectory. Over the past 29 years, I’ve had the privilege of moving through the ranks from a corporate management trainee to managing established ventures.

Hospitality, as an industry, is fast paced and keeps one on their toes, fostering out-of-the-box thinking and innovation by design and requirement.

My leadership approach is deeply influenced by my early experiences in luxury hospitality, where attention to detail, exceptional service, and a relentless focus on guest satisfaction were paramount. Today, the same translates into going above and beyond for a great customer experience, focusing on delivering the right product and making sure that service channels are exceptional and we are where our consumers are.

The Brooklyn Creamery offers a unique range of ice creams with health-conscious ingredients. How do you ensure these products stand out in a competitive market?

The Brooklyn Creamery stands out in a competitive market by prioritizing health without compromising on taste. We understand that consumers are increasingly looking for better-for-you options that align with their dietary preferences and lifestyle choices.

Our approach combines cutting-edge food science with an unwavering commitment to quality. We use natural ingredients, avoid added sugars, and focus on creating products that are not only delicious but also nutritious. By staying attuned to global health trends and continuously innovating, we ensure that our ice creams not only meet but exceed the expectations of health-conscious consumers.

What inspired your new product line of latest guilt-free protein ice cream bars?

We have been noticing the shift in consumer sentiment towards protein rich diets and snacks.

Protein has taken a center stage in health conversations and across age groups, our TG is focusing on understanding protein needs through different life stages – it is visible everywhere – in gyms, in health centers, in influencer communities, on social media. It is no surprise that the global growth in the protein ice cream market is predicted to grow at 11% per year to 2030.

The Brooklyn Creamery is driven by these mined insights and what our consumers tell us and thus, came in the protein ice cream bars. The format is stickless, as we understand that a big percentage of usage is post/pre-gym and/or as a snack and we wanted to keep it easy to consume. As a company, we focus on all touchpoints and not just the product or the health benefit.

Can you share an example of a recent innovation at The Brooklyn Creamery?

One of our recent innovations that I’m particularly proud of is the 99-calorie fudge sundae.

We launched it in February 2024, and it sold out within 25 days, which speaks volumes about its popularity and the market’s readiness for such innovative products. The UAE market in particular, is very receptive to trying new formats, and this motivates us to keep pushing the boundaries. The success of this product underscores the importance of understanding consumer preferences and delivering products that not only meet but exceed their expectations.

How do you ensure that your products bring happiness to your customers while aligning with their dietary goals?

We are in the business of bringing happiness to our customers. Ice cream is universally perceived as a product that brings joy, whether it’s part of a family gathering, a date night, or a quick treat to uplift your day. With The Brooklyn Creamery, we ensure that this happiness comes without any guilt but added health benefits. Our products are designed to align with dietary goals, being low in calories and free from added sugars, so our customers can indulge without worry. By offering delicious, healthier alternatives, we provide the best of both worlds—happiness and health.

As an avid gastronome, how do your personal culinary interests and experiences influence the product offerings at The Brooklyn Creamery?

My personal culinary interests and experiences impact the product offerings at The Brooklyn Creamery when it comes to new product development and flavors and to some extent, I’d also like to say global trends as I’m an avid traveler too.

I have a deep appreciation for fine foods and innovative culinary techniques, which inspires me to push the envelope in our product development. Whether it’s experimenting with new flavors, textures, or health-conscious ingredients, my passion for gastronomy drives our commitment to excellence. This personal touch ensures that our products are not only nutritious but also delightfully flavorful, offering a unique culinary experience to our customers. Having an experienced RnD team, food technologists to execute the vision or an idea is a blessing!

Hospitality

NEW SIGNATURE BRUNCH EXPERIENCE LAUNCHES ACROSS DUBAI AND ABU DHABI

Published

4 hours ago

August 12, 2026

Integrator Web-Editor

Society UAE, the premier lifestyle dining destination, is thrilled to announce the launch of its highly anticipated new Brunch offer, going live across both its Dubai and Abu Dhabi locations on August 15th.

Society Unveils A Signature Brunch Across Dubai And Abu Dhabi

Served exclusively on Society’s signature wooden brunch board, the new offering is a meticulously curated feast crafted from the finest, freshest ingredients. Each board is designed to deliver a complete and balanced culinary experience, featuring one hearty main course, one freshly baked pastry, one savoury side dish, and one indulgent dessert. The selections of main dishes include a creamy roasted chicken and mushroom pie, truffle soft scramble on a warm croffle, and huevos rancheros. Desserts include a range of Society’s classic French Toast, Syrniki and creamy dessert cups by MAD Hospitality’s nostaligc dessert concept, HAZE. Fresh pastries include mini garlic bread, mini shio pan and almond croissant while guests can indulge in their favorite side dishes including french fries, chicken sausage or arugula salad. To complement the meal, guests can select one classic beverage of their choice, featuring premium coffee or fresh juice to savour throughout the brunch.

The wooden board concept is designed to be the ultimate centerpiece for social gatherings. Whether it is a relaxed weekend morning with the family or a long catch-up with friends, Society’ Brunch offers a communal, high-quality dining experience tailored for sharing and savoring.

Offer Details:

Launch Date: August 15, 2026
Locations: Society Dubai, Jumeirah 1 and Society Abu Dhabi, Al Mamsha, Al Saadiyat
The Menu: The signature wooden brunch board includes 1 Main, 1 Pastry, 1 Side Dish, 1 Dessert, plus 1 Classic Drink.
Pricing: AED 120 per board (including drink)
Availability: Saturday and Sunday from 8:00AM until 2:00PM
For reservations and more information, please call: +971 56 408 7099 for Society Abu Dhabi, and +97150 210 0096 for Society Dubai.

Hospitality

Al Raha Beach Resort & Spa Launches Seasonal “Taste of Summer Experience” in Abu Dhabi

Published

5 hours ago

August 12, 2026

Integrator Web-Editor

Al Raha Beach Resort & Spa has announced the launch of its Taste of Summer Experience, a new seasonal offering designed to combine exceptional dining with leisure, giving guests the perfect way to enjoy the summer months in Abu Dhabi.

The Season with the “Taste of Summer Experience” at Al Raha Beach Resort & Spa

Guests can choose from two distinct dining experiences at the resort’s signature restaurants, Azur and Wanasah, each offering its own unique summer experience.

Two Distinctive Culinary Experiences

The Azur experience is designed for guests looking to enjoy a leisurely afternoon at the resort before dinner. Guests can access the resort’s private beach and swimming pool from 3:00 PM, followed by a three-course dinner from 6:00 PM.

Azur Restaurant – AED 120 per person

Pool & Beach Access: From 3:00 PM

Dinner: From 6:00 PM

Enjoy a complete summer escape featuring:

Refreshing welcome drink
Complimentary access to the resort’s private beach and swimming pool
Three-course set menu

Appetizers

Burrata, Carpaccio Di Monza, Mushroom Soup

Main Courses

Herb-Crusted Lamb Chops, Ravioli Cream, Chicken Tarragon

Desserts

Tiramisu, Crème Brûlée, Apple Tart

Wanasah Restaurant – AED 120 per person

Dinner: From 5:00 PM

The Wanasah experience is a dining-only experience, offering guests an authentic Middle Eastern culinary journey from 5:00 PM onwards.

Appetizers

Hummus, Tabbouleh

Main Courses

Sayadieh Fish, Shish Kebab, Lamb Chop

Desserts

Halawat Al Jibn, Um Ali, Saffron Rice Pudding

A Summer Experience for Every Taste

With two different experiences and timings to choose from, guests can select the option that best matches how they want to spend their summer evening in Abu Dhabi.

For bookings, please direct them to F&B Reservations at +971 56 545 0274 or email fbsecretary.alraha@danathotels.com | Follow @alrahabeachresortandspa on Instagram to stay up to date with the latest offers and experiences.

Hospitality

Marriott Executive Apartments Al Jaddaf Rewards Long Summer Stays with 15,000 Bonus Marriott Bonvoy Points

Published

6 hours ago

August 12, 2026

Integrator Web-Editor

This summer, Marriott Executive Apartments Al Jaddaf is rewarding its longest-staying guests with something worth settling in for. Guests who stay 30 nights or more will earn a bonus of 15,000 Marriott Bonvoy points.

The offer lands as Dubai’s hospitality market leans further into longer-stay demand and within that expansion, hotel apartments have carved out a distinct niche: business travellers on extended assignments, relocating executives and families settling in for months at a time are increasingly choosing the flexibility of a private residence over a traditional hotel room, a shift that is prompting operators across the city to compete harder for the long-staying guest.

The timing is no accident as Al Jaddaf has recently completed a refurbishment across its residences, refreshing interiors while preserving the warm, residential character the property is known for. Every apartment now also features an in-unit water filtration system for premium drinking water, removing the need for single-use plastic bottles across the building, part of a broader push to make longer stays not just more rewarding, but more comfortable and more sustainable. Beyond the apartment door, residents find a fully equipped gym, two outdoor swimming pools, a Balinese spa, a beauty salon, an ATM and an on-site convenience store, along with five restaurants and lounges that carry them from a business dinner to a relaxed family meal to a quiet evening drink.

The bonus builds on rewards that already come with every stay. Across the Marriott Executive Apartments brand, guests now earn 5 Marriott Bonvoy points for every US dollar spent, while every night counts as one Elite Night Credit towards Marriott Bonvoy status. For those settling in for a month or a full season, a long stay in Dubai becomes a fast track to elite recognition across Marriott International’s portfolio of more than 10,000 hotels worldwide.

“Many of our guests choose to stay with us for months rather than nights, and this summer’s offer is a way of recognising that,” said Saad Al-Ghamdi, General Manager. “The longer a guest makes Al Jaddaf their home in Dubai, the more rewarding the stay becomes, both during their time here and across the wider Marriott Bonvoy programme.”

With monthly and yearly residency arrangements available, guests enjoy the flexibility of a private lease without the setup costs, the paperwork or the compromise on service that usually accompany it.

Set in the heart of Dubai with views over Dubai Creek and the city skyline, Marriott Executive Apartments Al Jaddaf sits less than 10 minutes from Downtown Dubai, Dubai World Trade Centre and Dubai International Airport. Its fully serviced one, two and three-bedroom apartments come with full kitchens, generous living and dining areas and dedicated workspaces, alongside twice-weekly housekeeping, 24-hour concierge and security, and in-room dining around the clock.