Financial
Arab National Bank Leverages Riverbed Observability and AIOps Solutions



Riverbed, the leader in AI Observability, has announced that Arab National Bank, one of the largest banks in the Middle East and headquartered in Riyadh, has collaborated with Riverbed to help deliver on its commitment to meeting the high expectations of its customers through “brilliant digital interfaces.” By implementing Riverbed’s Platform – including Network and Infrastructure Observability and AIOps solutions – Arab National Bank has seamlessly migrated its core banking application and delivered top-quality digital experiences for over two million customers and over 4,000 employees.
Providing innovative tailored financial solutions and a fast and simple experience is central to Arab National Bank’s mission, and the Bank sees Riverbed as an essential business partner. “Riverbed’s NetProfiler, NetIM and AppResponse solutions allow our IT team to recognize where issues are, and to notify the right team to fix them quickly,” said Alaa ElJabari, Head of IT Telecoms in the Network Department at Arab National Bank. This rapid troubleshooting translates to an ability to ensure the digital services offered to the bank’s customers—from its online banking platform to its 24/7 support via a myriad of digital channels—perform up to the highest standards.
Most crucially, Riverbed also managed a critical migration of the bank’s core banking infrastructure to a new version of Infosys Finacle, an industry-leading universal banking solution. Such migrations, which are typically executed only once every decade, are highly complex and critical to a bank’s operations, requiring meticulous planning and flawless execution to avoid disruptions.
By leveraging Riverbed NetIM, an infrastructure observability solution, the bank ensured minimal downtime, maintained seamless service delivery, and safeguarded customer experiences during the transition. This successful migration not only modernized the bank’s core systems but enabled them to scale their operations to deliver more agile, innovative services in the future.
Alaa Eljabari also highlighted how the support of Riverbed’s team was critical to the success of the major CBS upgrade. “Riverbed’s Professional Services team worked closely with us to ensure we met our migration objectives. We benefitted from complete visibility of our back-end systems, were able to see exactly what was happening, and had full control of this activity,” said Alaa Eljabari. “With Riverbed, you’re not just buying a product – you’re buying an end-to-end service. It’s like buying a car complete with a driver.”
Describing how partnering with Riverbed gives Arab National Bank the confidence to continue deploying innovative technologies and rolling out new digital conveniences for customers, Alaa Eljabari explained, “We really can’t imagine not using the Riverbed Platform and their solutions. Our team benefits from the comprehensive network and application visibility Riverbed provides. This enables us to proactively monitor our IT environment, which results in a seamless experience for our customers. Troubleshooting used to be a time-consuming process but now we’re far more productive. I expect our partnership with Riverbed will grow further in the future, as we take them on our journey with us.”
Moueen Zahreddine, Senior Regional Director, EMEA Emerging, at Riverbed said, “At Riverbed, we’re proud to partner with forward-thinking organizations like Arab National Bank, helping them navigate complex transformations with confidence and accuracy. By providing full visibility into their IT environment and empowering their teams with leading observability and AIOps tools, we’ve enabled the bank to deliver seamless digital experiences, even during critical migrations. We look forward to supporting their continued innovation as they set new benchmarks in customer-centric banking.”
Financial
Network International and Magnati Secure Key Regulatory Approvals for Merger

Network International, a leading fintech company in the Middle East and Africa (MEA), and Magnati, a leading provider of payment solutions in the UAE, today announced that they have received key regulatory approvals to merge into a single entity, owned by a Brookfield-led consortium. The merger process is expected to be completed during Q3, 2025.
The merged entity will serve over 250 financial institutions, 240,000 businesses and more than 20 million cardholders across more than 50 markets in MEA. With a comprehensive suite of offerings—including digital payments, data and insights, small business lending, and advanced fraud and security solutions, the merged organization is committed to enabling businesses. It will continue to partner with governments to support the digitization of economies and enable financial inclusion in the region.
With a focus on innovation, scale, and growth, the combined business is well-placed to capitalize on the fast-growing digital payments adoption by both consumers and merchants in the region, including mobile payments, e-commerce and cross border transactions. It will offer an expanded portfolio of products and services, tailored to meet the needs of customers, from SMEs to large enterprises and government agencies. Both companies will also realize sizable efficiencies and synergies, while expanding their operational reach across the MEA region.
“The combination of Network International and Magnati marks a pivotal moment in shaping the future of fintech in Middle East and Africa,” said Murat Cagri Suzer, Group CEO of Network International. “By combining our scale, talent, deep market expertise, and strong partnerships, we are creating the region’s largest and most capable fintech platform serving businesses, keeping payments at the core of our services. We are poised to unlock long-term growth with innovation and deliver even greater value to our customers, partners and shareholders.” The integration of both businesses will take place in a phased manner, and they will continue to operate as two separate brands, namely Network International and Magnati, for the time being.
Financial
How Ruya Is Redefining Faith-Aligned Financial Services in the UAE

In an interview with Christoph Koster, CEO ruya we dive deep into how Ruya is blending technology, transparency, and Islamic principles to shape the future of finance in the UAE.
Could you take us through the journey of Ruya and what sets Ruya’s digital infrastructure apart from other digital or neo banks in the region?
In 2024, ruya emerges as the UAE’s digital-first Islamic community bank, aiming to integrate modern financial technology with the principles of Islamic banking. The bank’s mission is to provide ethical, transparent, and inclusive financial services tailored to the diverse needs of its community.
A significant milestone in ruya’s journey is becoming the first Islamic bank globally to offer customers direct access to virtual asset investments, including Bitcoin, through its mobile app. This service is made possible through a strategic partnership with Fuze, a VARA-licensed leader in virtual asset service provider (VASP). Together, ruya and Fuze aim to provide a secure and ethical entry point into the digital economy for all Muslims, ensuring that the services are fully Shari’ah-compliant and aligned with the principles of Islamic finance.
Could you walk us through the customer journey—what does buying or selling crypto through ruya’s app actually look like?
The customer experience is designed to be straightforward and user-friendly. Customers can log into the ruya mobile app using secure authentication methods, navigate to the ‘Investments’ section, and select ‘Virtual Assets.’ First-time users complete a streamlined onboarding process, including understanding the terms and conditions and confirming their agreement to the terms and conditions. Subsequently, customers can buy or sell approved virtual assets, such as Bitcoin, with transactions executed in real-time. Users can monitor their virtual asset holdings, view transaction history. All transactions are conducted within a closed-loop system, ensuring security and compliance with Islamic banking principles.
Unlike many crypto platforms that encourage short-term trading, ruya promotes long-term wealth building—how is this being achieved in practice?
ruya’s approach to virtual asset investment focuses on promoting long-term wealth accumulation. Each virtual asset offered is vetted and approved by the bank’s Internal Shari’ah Supervisory Committee, ensuring alignment with Islamic ethical standards. The platform discourages speculative trading by focusing on assets with long-term growth potential and provides tools to support goal-oriented investment strategies. Through community centers and customer support channels, ruya offers personalized guidance to help customers align their investments with their financial goals.
What metrics or indicators does Ruya use to evaluate financial resilience and long-term value for customers investing in virtual assets?
To assess and enhance financial resilience, ruya monitors several key indicators, including customer engagement, investment behavior patterns, portfolio performance over time, and customer feedback gathered through surveys and support interactions. These metrics help the bank continuously improve its services and support mechanisms.
Ruya emphasizes a “customer-first” approach. How are you ensuring that customers feel informed, supported, and in control of their virtual asset investments?
The bank’s customer-first philosophy is implemented through transparent communication about investment options and associated risks, educational initiatives such as webinars and tutorials, personalized support via in-app chat, call centers, and community centers, and a user-friendly app interface that allows customers to easily navigate their investment options and monitor their portfolios.
What’s next for ruya—will we see expansion into other Shari’ah-compliant asset classes such as tokenized sukuks or digital gold?
Looking ahead, ruya is committed to expanding its suite of Shari’ah-compliant investment offerings. The bank is actively working on the integration of Shari’ah-compliant stocks & ETF trading, enabling access to over 60,000 instruments both local and global as well as tokenized sukuks to provide customers with access to Islamic bonds in a digital format, enhancing liquidity and accessibility. Development is also underway to offer gold investments, allowing customers to invest in gold through the platform in a manner that aligns with Islamic financial principles. These initiatives aim to diversify investment options for customers, enabling them to build robust, ethical, and future-ready portfolios.
In summary, ruya’s journey reflects a commitment to innovation, ethical banking, and community engagement. By integrating Shari’ah-compliant virtual asset investments into its digital platform, the bank provides customers with secure, ethical, and accessible financial services. The focus on long-term wealth building, financial resilience, and customer support ensures that ruya meets the evolving needs of its clientele while adhering to Islamic banking principles.
Financial
Al Etihad Payments Elected to PCI SSC Board of Advisors for 2025–2027 Term

Al Etihad Payments has been elected to the 2025–2027 Board of Advisors for the Payment Card Industry Security Standards Council (PCI SSC). AEP is among the first organizations from the Middle East to be elected to this global body driven by the UAE’s growing leadership in cybersecurity and payment system resilience on the international stage.
The PCI Security Standards Council (PCI SSC) leads a global, cross-industry effort to increase payment security by providing industry-driven, flexible, and effective data security standards and programs that help businesses detect, mitigate, and prevent cyberattacks and breaches.
Hani Bani Amer, Head of Information Security at AEP, will represent AEP as one of 64 global board members. He will serve as a strategic partner to the PCI SSC, contributing industry, regional, and technical expertise to support the Council’s mission of enhancing global payment security. The PCI SSC Board of Advisors plays a vital role in guiding the Council’s priorities and standard-setting initiatives. Members provide critical insights on global payment security trends, regional regulatory landscapes, and emerging technologies.
“Being elected to the PCI SSC Board of Advisors is both an honor and a responsibility”, said Hani Bani Amer. “Through our participation, we aim to ensure that our regional unique insights and perspectives are represented in the development of global standards, ultimately benefiting stakeholders locally and internationally. I look forward to working closely with my fellow Board members to advance strong, future-ready payment security standards that address today’s challenges and tomorrow’s cybersecurity threats.”
The new Board includes representatives from 61 organizations, reflecting the PCI SSC’s commitment to global inclusion. Members come from a wide range of sectors, including issuers, acquirers, merchants, processors, service providers, and technology companies.
Nitin Bhatnagar, Regional Director India, South Asia and Middle East, PCI Security Standards Council said, “Al Etihad Payments’ participation on the new 2025-2027 board of advisors from the Middle East (UAE) region is a critical voice that will help ensure greater regional input into our payment security standards, providing even more opportunities for discussion and collaboration with some of the most innovative voices in our industry.
This term, in acknowledgment of the payments industry‘s ever-changing needs, the Board of Advisors has been expanded to a record 64 stakeholders, providing the Council with a broader range of views. The Board of Advisors will also be responsible for voting on new standards and major revisions to existing standards prior to their release. We are thrilled to welcome Al Etihad Payments to the newly elected 2025-2027 Board of Advisors.”
AEP continues to play a key role in advancing the UAE’s digital economy through initiatives such as Aani, the real-time payments platform, and Jaywan, the domestic card scheme. AEP is building a secure, resilient, and inclusive payments ecosystem. Both platforms are designed to meet local market needs while embedding global best practices for data protection and transaction security. By joining the PCI SSC Board of Advisors, AEP strengthens its commitment to adopting and shaping industry-driven, flexible, and effective security standards that safeguard sensitive payment data across every layer of the digital payments journey from cards to real-time transfers.
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