Cover Story
Altering the Course of Technology Culture in the Region!
In today’s data-driven world, enterprises face mounting challenges to scale their storage capacities while minimizing costs per terabyte and reducing resource impacts. Seagate, as a global leader in data storage solutions, is uniquely positioned to address these demands with a broad spectrum of offerings tailored to meet diverse business needs. Whether through modular products that allow customers to build their own storage systems, optimized off-the-shelf solutions, or cloud-based services for outsourced data management, Seagate ensures flexibility, scalability, and efficiency at every level.
Seagate’s commitment to innovation is evident in its comprehensive approach to storage. From terabytes delivered through devices and shuttles to petabytes with resilient and dense systems, and exabytes through the scalability of Lyve Cloud, the company empowers enterprises to choose the solution that fits them best: build and manage their data independently, collaborate with Seagate, or fully entrust their data storage needs. This tri-fold strategy provides unparalleled mobility, density, and speed to value, enabling businesses to focus on their core objectives while seamlessly managing their data.
In the META region, Seagate’s vision is brought to life through the leadership of Didem Eker, Channel Marketing Manager, who has played a pivotal role in fostering strong partnerships across key territories. While her contributions have amplified Seagate’s presence and strengthened collaborations with channel partners, the real story lies in the cutting-edge solutions Seagate brings to the table.
This interview dives into how Seagate’s storage solutions are helping enterprises tackle the challenges of rapid data growth, the company’s strategic alignment with evolving market needs, and its steadfast commitment to empowering customers with the tools to store, protect, and activate their data efficiently.
What is your personal belief about marketing?
In today’s highly competitive and interconnected digital age, businesses must transcend traditional marketing tactics to forge deeper, more authentic, and meaningful relationships with both customers and channel partners. Sustainable growth hinges on cultivating trust and collaboration to create lasting value.
To thrive in this fast-paced, digitally driven world, brands must focus on meaningful, transparent, and positive communication. This approach ensures they can establish and sustain reliable, long-term relationships with their customers. The equation is straightforward: acquiring new customers is far costlier than keeping existing ones satisfied. By delivering personalized experiences, engaging customer loyalty programs, consistent communication, and exceptional customer support, brands can elevate themselves beyond conventional marketing.
Satisfied customers are not just repeat buyers; they evolve into brand advocates, sharing their positive experiences and driving organic growth through referrals. Moreover, one of the most significant contributors to a vendor’s marketing success lies in empowering channel partnerships. Strong partnerships lead to consistent brand presence in the market, allowing businesses to remain competitive and visible.
How can businesses leverage AI and machine learning to personalize user experiences while ensuring data security and ethics?
Businesses can leverage AI and machine learning to deliver personalized user experiences by analyzing vast amounts of data to understand customer behavior, preferences, and trends. This enables tailored recommendations, predictive insights, and dynamic content delivery. To ensure data security and ethics, companies must adopt robust cybersecurity measures, comply with data protection regulations, and prioritize transparent practices. Balancing innovation with responsible data usage fosters trust and drives sustainable growth.
What is your vision for marketing in the UAE?
The UAE, with its rapidly growing economy and strategic vision, is investing heavily across various industries. This dynamic environment creates a significant appetite for corporations to innovate and adapt their marketing strategies. From technology and innovation to real estate, construction, tourism, retail, and e-commerce, the opportunities are immense.
For instance, the UAE’s smart city initiatives have unlocked vast opportunities across industries, particularly in tech solutions, data storage, and surveillance. As these investments mature, they pave the way for more innovative and integrated marketing strategies. Businesses will increasingly look beyond traditional approaches, developing comprehensive solutions to serve both enterprises and government entities.
We foresee exciting advancements, such as hyper-personalized shopping experiences and enhanced e-commerce platforms. The rapid digital transformation of the region amplifies the need for digital marketing services that can keep pace with evolving customer expectations. In this thriving ecosystem, marketing in the UAE must focus on leveraging technology and innovation to connect meaningfully with diverse audiences.
What is your belief in Seagate and its technologies?
I am deeply passionate about Seagate’s innovative leadership in mass-capacity storage, which continually pushes the boundaries of engineering. Seagate enables its customers to store and protect data in the most efficient and advanced ways possible, addressing the growing demand for high-capacity storage solutions driven by cloud expansion, artificial intelligence, and machine learning.
At Seagate, everything starts with innovation. By employing cutting-edge nanoscale engineering and advanced materials science, the company delivers groundbreaking solutions. Last year, Seagate launched the Mozaic 3+ platform, designed to help businesses scale with unprecedented data growth. This platform powers the world’s most efficient hard drive storage solutions, allowing customers to reduce their total cost of ownership while enhancing operational efficiency.
With areal density at its core, Mozaic technology allows organizations to store more data without requiring additional space, energy, or natural resources. Beyond efficiency, Seagate also champions sustainability through its Circularity Program, a pioneering effort to minimize electronic waste and promote sustainable consumption. This program extends the lifecycle of hard drives and significantly reduces carbon emissions, aligning with Seagate’s commitment to environmental responsibility. Seagate’s approach demonstrates a remarkable balance between innovation, efficiency, and sustainability, reflecting its dedication to creating a better future for data management and the planet.
Could you tell us about SkyHawk technology, how it drives surveillance and AI systems?
SkyHawk drives enhance surveillance and AI systems by offering high capacity, optimized firmware, and a workload rating suitable for 24×7 operations. They support up to 64 HD cameras and 32 AI streams, ensuring reliable video streaming and advanced AI analysis. With features like SkyHawk Health Management, they monitor drive health, prevent data loss, and reduce maintenance costs, providing integrators with better total cost of ownership and increased customer satisfaction.
Tell us about Mozaic 3+ platform and how that revolutionizes storage?

The Mozaic 3+ platform, powering Seagate’s Exos product family, revolutionizes hyperscale cloud storage with industry-leading capacity, including Exos 30TB+ products. It doubles storage capacity compared to conventional 16TB drives, optimizing data storage within the same footprint. Prioritizing sustainability, it improves power consumption per terabyte by 40% and reduces embodied carbon by 55%, addressing efficiency and environmental challenges simultaneously.
What are your predictions for Seagate in the UAE market?
The UAE’s dynamic economy and strategic geographic position offer exceptional opportunities for growth. With rapid digital transformation and increasing demand for data storage, Seagate is uniquely positioned to leverage its strengths in the surveillance industry and beyond.
Seagate’s advanced integrated security solutions cater to the region’s expanding need for scalable and reliable data storage, particularly for businesses and government entities managing explosive data growth. Surveillance remains a key area of strength, and we see significant potential to expand our enterprise portfolio by strengthening relationships with key accounts and demonstrating the value of our solutions.
To capture this opportunity, Seagate will maintain a focused marketing strategy, emphasizing VIA (Video, Imaging, and Analytics) solutions while penetrating enterprise markets with high-capacity messaging. By addressing the specific needs of the UAE market, Seagate aims to remain a trusted partner, empowering organizations with cutting-edge storage solutions that drive growth and innovation.
Cover Story
The World Order Has Changed! Has Your Technology Governance?

When did you last see geopolitical risk appear as a named line item in your technology governance framework?” This question — posed by Subrato Basu to technology leaders across industries and geographies, and echoed in the conversations Srijith KN has tracked across the CXO community — increasingly divides its audience into two groups. The gap between them is widening, and it reveals a deeper shift: geopolitics is no longer external to technology strategy. It is now one of its defining forces.
The first group — still the majority — treats geopolitical risk as someone else’s problem. It belongs, they assume, to risk officers, government affairs teams, or the audit committee. Technology is their domain; geopolitics is noise in the background. The second group has understood something that the first has not: the boundary between geopolitical risk and technology risk no longer meaningfully exists.

This article is written for both. For the first group, it is a wake-up call — offered in the hope that it arrives before an incident makes the argument more forcibly. For the second, it is an attempt to sharpen a framework and ground it in the operational realities that boards and CXOs are navigating right now. The central argument is this: geopolitical volatility has become a direct, structural input into enterprise technology strategy. Organizations that govern for it with the rigor applied to financial or regulatory risk will be measurably more resilient, more competitive, and more trusted than those that do not.
“Geopolitical volatility is no longer background noise for technology leaders. It is a direct input variable into technology strategy, and the boards that do not govern for it are operating with a critical blind spot.“
The Assumption That Built Our Governance Frameworks Is Broken
For most of the past two decades, a workable assumption underpinned how organisations sourced, deployed, and governed technology: that the global technology ecosystem was broadly open, commercially-driven, and largely apolitical. Hardware vendors competed on specification. Cloud providers competed on price and performance. Procurement teams evaluated suppliers on technical merit. Geopolitical considerations were, at most, a due diligence footnote.
That assumption has been systematically dismantled. The deliberate weaponisation of technology — through trade restrictions, regulatory controls extended beyond national borders, state-sponsored cyber operations, and the calculated use of supply chain access as an instrument of strategic leverage — has fundamentally altered the risk calculus for any enterprise that depends on globally sourced technology infrastructure. What was once a commercially neutral procurement decision is now, in many cases, a geopolitical exposure.
This is not a temporary disruption that will normalise once a particular set of tensions eases. It reflects a durable structural shift in how major powers compete, and in how that competition is increasingly waged through, and against, the technology layer of the global economy. For enterprises operating in markets defined by proximity to active geopolitical fault lines — whether those fault lines are geographic, commercial, or digital — the consequences are not theoretical. They are already reaching enterprise cloud contracts, hardware procurement pipelines, and security operations. From our respective vantage points — practitioner and editorial — the pattern is unambiguous.
“What was once a commercially neutral procurement decision is now, in many cases, a geopolitical exposure. Governance frameworks designed for a different era are systematically unfit for this one.“
Five Fault Lines Running Through the Enterprise Technology Stack
When we map the pathways through which geopolitical volatility translates into technology operational risk, five pressure points emerge with consistency across sectors and geographies. We offer them not as a comprehensive risk register — every organisation’s exposure profile will differ by market, sector, and architecture — but as a diagnostic lens for board and CXO discussion.
a) The Cloud Compliance Trap
The hyperscalers that power the majority of enterprise digital infrastructure operate under regulatory frameworks whose reach extends well beyond their home jurisdictions. Technology access controls and compliance obligations do not stop at national borders. Enterprises with commercial relationships, supply chain connections, or infrastructure footprints that intersect with restricted or conflict-adjacent jurisdictions can find themselves subject to service reviews, contract amendments, or capability restrictions — sometimes with limited notice, and often as a downstream consequence of their vendor’s own compliance posture rather than anything the enterprise has done directly.
The trap is that this exposure is rarely visible until it activates. It can emerge through indirect supply chain adjacency, shared infrastructure configurations, or compliance flags several steps removed from the enterprise’s own operations. CIOs who have mapped their cloud footprint against potential regulatory jurisdiction risk — proactively, not reactively — hold a material governance advantage. Understanding which workloads reside on infrastructure subject to extended regulatory reach is not optional hygiene. It is foundational governance.
b) The Cyber Threat Multiplier
A consistent and well-documented pattern has been established across multiple cycles of geopolitical escalation, recorded in threat intelligence reports published by recognised international cybersecurity research organisations and government security agencies: periods of elevated inter-state tension correlate with increased state-linked cyber activity targeting financial institutions, critical infrastructure, and government-adjacent enterprises in proximate markets. This is not the authors’ independent assertion. It is an observable, documented, and reproducible pattern in the publicly available record.
The structural implication for technology leaders is clear: the cyber threat environment in markets proximate to active geopolitical fault lines is durably more elevated than in geopolitically stable ones, and that elevation intensifies when political temperature rises. The attack surface has expanded materially through the convergence of information and operational technology, the proliferation of AI-integrated workflows, and the broad adoption of connected devices. CISOs who construct their security posture reactively, in response to incidents rather than in anticipation of structural threat conditions, have fundamentally misread the governance mandate their environment demands.
c) The Supply Chain Blind Spot
Most enterprises maintain reasonable visibility into their software supply chains. Very few have equivalent clarity on the geopolitical exposure embedded in their hardware supply chains. Semiconductors, networking equipment, and industrial technology components originate from supply chains subject to trade restrictions and regulatory controls that can translate, under escalatory conditions, into sudden procurement constraints, extended lead times, or mandatory certification requirements creating material operational bottlenecks.
The organizations most exposed are those in active digital transformation or major infrastructure refresh cycles that have never stress-tested their procurement pipeline against a scenario in which specific hardware categories become unexpectedly constrained. The board-level question is not whether this will happen. It is whether, if it did, the organization would have ninety days of operational runway or ninety hours.
d)The Vendor Dependency Risk
Multi-year enterprise software commitments — ERP platforms, data infrastructure, security tooling, AI platforms — are made on the assumption of uninterrupted service from vendors operating in predictable regulatory environments. The regulatory obligations carried by enterprise software vendors headquartered across major technology jurisdictions can, under specific and not implausible circumstances, translate into licence amendments, capability restrictions, or service reviews with limited contractual notice. This risk is amplified, and actively expanding, for software incorporating AI capabilities as those capabilities attract increasing regulatory attention across multiple jurisdictions simultaneously.
Boards approving these investments are, in our view, frequently not receiving the full picture of vendor jurisdiction exposure. Requiring legal and technology leadership to jointly assess this exposure before committing to multi-year agreements is not procedural excess. In the current environment, it is a core fiduciary responsibility.
e) The Talent Dimension
The talent dimension of geopolitical risk is consistently the least visible and the most underestimated. Technology-intensive organisations in dynamic markets draw on internationally mobile specialist talent pools. Sustained geopolitical instability affects those pools in ways that are difficult to predict and slow to reverse: senior professionals reconsider relocation decisions, acquisition pipelines for specialist roles — particularly cybersecurity engineering, AI architecture, and regulatory compliance — tighten, and workforce continuity in critical functions comes under pressure at precisely the moment when those functions matter most.
Resilience against this risk requires proactive investment in local talent pipelines, structured knowledge transfer protocols for critical technology functions, and a workforce continuity discipline that treats geopolitical scenarios as first-class planning variables — not as footnotes in the HR risk register.
“The technologies most exposed to geopolitical disruption are simultaneously the most powerful instruments available to build resilience against it.“
Cover Story
Inside Zoho’s UAE Data Centers!
Playing the Long Game in Cloud Infrastructure, Data Centers, Privacy, Cybersecurity, and Growth in the UAE
The Integrator had an interview with Shailesh Davey, Co-founder & CEO, Zoho, during the official launch of their newly opened data centers in the UAE.
Zoho is on an executing path; as they say, it is a disciplined, long-term regional strategy by deploying and right-sizing data centers in Saudi and the UAE, aligning with global trends in data sovereignty and privacy.
The UAE is a priority growth market fueled by regulatory and business-led digitization, supported by local teams and partners. Customers will see faster performance from local hosting, while flagship products Zoho CRM Plus and Zoho Books lead growth, with rapid regulatory feature alignments.
Zoho currently operates more than 18 data centers globally, with the UAE being the latest addition. From a regional perspective, does the Middle East require more data centers, or are the facilities in the UAE and Saudi Arabia sufficient to support Zoho’s growth plans?
We currently operate two data centers in Saudi Arabia, which primarily serve the Saudi market. In the UAE, we have now established two data centers—one in Dubai and another in Abu Dhabi. These facilities have been carefully right-sized based on our expected growth in the region.
We have been present in this market since 2009, so we have a clear understanding of customer adoption patterns, data usage behavior, and growth trajectories. Based on this data, we have ensured sufficient capacity for the next two to four and a half years. Every six months, our teams review capacity utilization and growth rates. If we see demand growing faster than anticipated, we simply expand further.
This approach isn’t new for us—we’ve been doing this consistently since 2006–2007.
Zoho is widely known for its capital discipline and strong stance on privacy. With increasing global rhetoric around cybersecurity, data sovereignty, and regulations—especially in markets like the UAE—do you believe governments are emphasizing certifications due to a trust deficit with large tech companies, or is this part of a broader global shift?
There are a few important factors at play here. First, some of the world’s largest technology companies have built their businesses by monetizing user data. This is openly acknowledged as part of their business model. While it may be legal, it understandably creates discomfort—especially for governments concerned about the data of their citizens, and for individuals who often accept terms and conditions without fully realizing what they are agreeing to.
Second, we are now living in a rapidly evolving geopolitical environment. The shift toward a multipolar world has accelerated significantly over the last couple of years. In this context, it is only practical for governments to introduce regulations that ensure clarity around where data resides, how it is handled, and whether companies are compliant with local laws.
From Zoho’s perspective, this has always aligned with our philosophy. Wherever we set up data centers, we comply fully with local regulations and data sovereignty requirements. Certifications and compliance are simply proof points of that commitment.
Zoho has seen strong growth in the UAE. Which flagship products are driving this momentum, and how does the establishment of local data centers translate into tangible benefits for businesses in terms of innovation and performance?
Let me start with the impact of the data centers. The most immediate and visible benefit is speed. Earlier, customer data was being served from the US, which meant latency due to the physical distance. With local data centers in the UAE, response times are significantly faster. This directly improves user experience, in addition to meeting security and compliance requirements.
In terms of products, our fastest-growing solution in the UAE is Zoho CRM Plus. For any business, sales is a critical function, and CRM Plus is a comprehensive, customer-facing suite that supports sales, marketing, customer support, service, and even project management.
The second major growth driver is Zoho Books, which is widely used by finance and accounting teams. With increasing regulatory requirements around accounting, compliance, and e-invoicing in the UAE, Zoho Books helps businesses stay compliant while maintaining accurate and transparent financial records.
Given the pace at which regulations are evolving, especially in areas like e-invoicing, our local presence allows us to respond very quickly. We see significant long-term potential for both CRM Plus and Zoho Books in this market.
One of Zoho’s recent consumer-focused initiatives Aaratai application has gained strong traction in India and has generated a lot of discussion. Do you see similar B2C-led innovations helping Zoho reach a wider audience in the UAE as well? Could we see such solutions being developed or localized for this market?
This has been an interesting experiment for us. What we’ve essentially done is take the technology we built for the B2B world, adapt it, and make it accessible to B2C users. That’s how this particular app was born, and it received strong tailwinds in the Indian market.
Interestingly, due to the large Indian diaspora in the UAE, adoption naturally extended here as well. Our immediate focus is to ensure that the product is reliable, feature-rich, and delivers long-term value to users.
Once we are confident that the model works at scale, we will look at expanding into other markets where there is strong synergy. Markets with a significant Indian diaspora are a natural starting point, and Europe is high on that list.
Automotive
Goodyear continues support for Team De Rooy in the 2025 Dakar Rally
Goodyear continues its partnership with Team De Rooy for the upcoming Dakar Rally 2025. As the official tire supplier, Goodyear will equip the Dutch team with its high-performance Goodyear OFFROAD tires and advanced Tire Pressure Monitoring System (TPMS), helping to ensure reliable performance throughout the rally’s demanding stages. This collaboration highlights Goodyear’s dedication to truck motorsport, combining innovation with proven durability on some of the world’s toughest terrains.
Dakar 2025: new challenges await
The 2025 Dakar Rally, running from January 3 to January 17, will cover nearly 8,000 kilometers, including over 5,000 kilometers of competitive stages, starting in Bisha and finishing in Shubaytah. This edition ramps up the difficulty, featuring an early 48-hour chrono stage that flows into the marathon stage, setting a challenging pace from the outset. In the second week, competitors will tackle the demanding dunes of the Empty Quarter, with over 45% of the course on separate tracks for different vehicle classes, enhancing safety while complicating navigation.
Goodyear OFFROAD tires and TPMS: performance in challenging conditions
Team De Rooy relies on Goodyear OFFROAD tires for their durability and reliable traction across different conditions. Designed to handle heat and challenging surfaces, these tires help reduce heat buildup at high speeds and provide consistent performance on sand, rocks, and steep slopes.
Goodyear’s TPMS offers real-time monitoring of tire pressure and temperature, helping the team make quick adjustments and avoid potential issues. This advanced system helps to minimize downtime and supports better strategic decisions—crucial for maintaining momentum during the rally.
A Legacy of motorsport excellence
Goodyear’s continued support of Team De Rooy highlights its long-standing commitment to truck motorsport. As the title sponsor of the Goodyear FIA European Truck Racing Championship (ETRC), Goodyear uses motorsport as a proving ground for tire technology advancements. The partnership with Team De Rooy reflects this commitment, driving innovation and performance in demanding environments.
Maciej Szymański, Marketing Director Commercial EMEA at Goodyear, commented:
“Our continued collaboration with Team De Rooy for Dakar 2025 underscores our commitment to supporting motorsport teams in extreme conditions. With Goodyear OFFROAD tires and TPMS, we aim to provide the reliability needed to tackle the rally’s challenges. We wish Team De Rooy all the best and look forward to another exciting competition at this iconic rally”.

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