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Beyond the Helpdesk: How HP’s Workforce Experience Platform Makes IT Strategic Again

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A front-angle shot an HP Dual-Monitor PC Setup

In today’s digital-first workplaces, CIOs are being asked to do more than just keep systems running. They’re expected to drive business outcomes by boosting productivity, managing costs, and improving the employee experience. But with hybrid environments, fragmented fleets, and rising expectations, most IT teams remain stuck in reactive mode.

HP’s Workforce Experience Platform (WXP) is built to change that.

WXP is an AI-powered digital employee experience platform that gives IT complete visibility and control across their entire endpoint environment. That includes PCs, printers, collaboration tools, and third-party devices. It helps IT teams move from fixing problems to anticipating them, delivering the kind of insight needed to improve performance and satisfaction at scale.

A Single Platform with Real-Time Insight

WXP brings together telemetry from millions of devices and surfaces critical issues before they disrupt users. Instead of relying on multiple tools or waiting for support tickets to flag problems, IT teams can intervene early and deliver smoother experiences across the board. The platform integrates into existing environments and supports the growing demands of hybrid work, all from a single pane of glass. Now available to organisations across the UAE and Saudi Arabia, WXP empowers regional IT leaders to bring this transformation to life – shifting IT from reactive support to strategic enabler.

Better Experiences Start with Proactive IT

Friction from lagging devices, slow logins, or recurring technical glitches can eat into employee productivity. HP’s research shows that these small disruptions, left unaddressed, can add up to a significant loss in time and focus.

WXP helps reduce those roadblocks. With built-in analytics and automation, it enables IT to fix issues faster or even prevent them altogether. Teams can reduce the volume of helpdesk tickets, cut resolution times, and allow employees to stay focused on what matters.

Listening to Employees, Not Just Systems

WXP doesn’t just measure device performance. It listens to employee feedback through AI-powered sentiment analysis. It helps IT understand how people feel about the tools they use, surfacing themes like recurring frustration or satisfaction trends across teams and regions. With built-in survey tools and dashboards, IT can respond to real needs in real time.

Smarter Investments, Sustainable Outcomes

Instead of replacing hardware on fixed timelines, WXP supports usage- and persona-based refresh strategies. This approach helps IT teams make smarter purchasing decisions, extend device life, and cut unnecessary spending. It also supports more sustainable IT practices by reducing e-waste and energy use, aligning with broader business goals around environmental responsibility.

Enabling Digital Equity

One of WXP’s core strengths is its ability to deliver consistent experiences to every employee, regardless of location or device. That supports greater digital equity, ensuring remote and on-site employees have access to the same high-quality tools and support. In a time when workforces are more dispersed than ever, that consistency is essential for engagement and retention.

Helping IT Lead the Way

The future of hybrid work demands more from IT – more visibility, more control, and more impact. WXP delivers on all three. It gives IT teams the tools they need to act strategically, not just reactively. With WXP, CIOs can elevate IT from a support function to a core driver of productivity and innovation.

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VERTIV INTRODUCES NEW MODULAR LIQUID COOLING INFRASTRUCTURE SOLUTION TO SUPPORT HIGH-DENSITY COMPUTE REQUIREMENTS IN NORTH AMERICA AND EMEA

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Isometric 3D rendering of Vertiv prefabricated MegaMod HDX data center module showing integrated liquid cooling skids, power distribution units, racks, piping, and cooling infrastructure arranged within modular enclosures.

Vertiv (NYSE: VRT), a global leader in critical digital infrastructure, today announced new configurations of the Vertiv™ MegaMod™ HDX, a prefabricated power and liquid cooling infrastructure solution engineered for high-density computing environments, including artificial intelligence (AI) and high-performance computing (HPC) deployments. The new configurations give operators flexibility to support rapidly increasing power and cooling requirements while optimizing space and deployment speed. The models are available globally.

Vertiv MegaMod HDX integrates direct-to-chip liquid cooling with air-cooled architectures to meet the intense thermal demands of AI workloads, supporting pod-style AI environments and advanced GPU clusters. The new compact solution has a standard module height and a maximum of 13 racks and power capacity up to 1.25 MW; the combo solution has an extended-height design with a maximum of 144 racks, supporting power capacities up to 10 MW. Both can support rack densities from 50 kW up to more than 100 kW per rack. The hybrid cooling architectures integrate direct-to-chip liquid cooling with air cooling for efficient, high-density thermal management, while the prefabricated modular designs enable accelerated deployment and allow customers to scale their data centers as demand grows.

“Today’s AI workloads demand cooling solutions that go beyond traditional approaches. With the Vertiv MegaMod HDX available in both compact and combo solution configurations, organizations can match their facility requirements while supporting high-density, liquid-cooled environments at scale. Our designs deliver what data centers need most—reliable performance, operational efficiency, and the ability to scale their AI infrastructure with confidence,” said Viktor Petik, senior vice president, infrastructure solutions at Vertiv.

The Vertiv MegaMod HDX models feature innovative hybrid cooling architecture, combining direct-to-chip liquid cooling with adaptable air systems in a fully integrated, prefabricated pod. The solutions feature distributed redundant power architecture enabling continuous operation even if one module goes offline. Additionally, the buffer-tank thermal backup system allows GPU clusters to maintain stable operations during maintenance or load transitions. This factory-integrated design enables repeatable precision in deployment while providing cost certainty for planning and scaling AI infrastructure.

This prefabricated design, combined with factory integrated and fully tested components and Vertiv’s global service network, provide dependable end-to-end support.

Vertiv’s extensive portfolio of power, thermal, and IT management solutions supports a wide range of data center architectures, enabling customers to meet rising density demands with scalable, high-performance infrastructure. Both configurations draw on this broader portfolio, including the Vertiv™ Liebert® APM2 uninterruptible power supply (UPS), Vertiv CoolChip CDU cooling distribution unit, Vertiv PowerBar busway system, and Vertiv™ Unify infrastructure monitoring.

Vertiv also offers IT rack infrastructure designed to seamlessly accommodate and support IT systems, including Vertivracks and Vertiv OCP- compliant racks, Vertiv™ CoolLoop RDHx rear door heat exchanger, Vertiv™ CoolChip in-rack CDU, Vertiv™ rack power distribution units, Vertiv™ PowerDirect in-rack DC power system, and Vertiv™ CoolChip Fluid Network Rack Manifolds.

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HOLCIM UAE JOINS IRENA’S ALLIANCE FOR INDUSTRY DECARBONIZATION (AFID)

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HOLCIM UAE delegation standing with industry stakeholders at the IRENA pavilion during an official alliance announcement event, with IRENA branding displayed in the background.

Holcim has joined the Alliance for Industry Decarbonization (AFID) under the International Renewable Energy Agency (IRENA), reinforcing its commitment to play an active role in shaping the future of low-carbon construction in the UAE and beyond.

Formalized during Abu Dhabi Sustainability Week in January 2026, the membership marks a strategic milestone in Holcim UAE’s evolution from operational decarbonization to sector-wide leadership. Through AFID, Holcim is partnering with a government-led alliance, bringing its established expertise and operational leadership in sustainable building materials and solutions to policy and industry dialogues shaping the future of industrial activity in the UAE.

AFID brings together governments, international organizations, and leading industrial players to accelerate the implementation of technologies and practices across hard-to-abate sectors. Holcim’s participation reflects a deliberate focus on collaboration with policymakers and industry peers, ensuring that regulatory frameworks, investment signals, and technology pathways are informed by real-world industrial experience.

“Industry decarbonization requires practical action at scale, supported by the right policy direction. Joining AFID allows Holcim to engage at that intersection, bringing perspective shaped by practical experience to conversations that matter for the UAE’s low-carbon future,” said Ali Said, CEO of Holcim UAE and Oman.

AFID’s work spans priority areas such as Renewables, Carbon Capture, Utilization, and Storage, Circularity, Green Hydrogen, Human Capital, and Climate-aligned Finance. These focus areas closely align with Holcim’s long-term strategy where sustainability underpins how the business operates, invests, and works with partners across its value chain.

By joining AFID, Holcim reinforces its positioning as a partner focused on contributing to the broader systems and collaborations that will define the future of sustainable construction in the United Arab Emirates and the wider region.

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BELKIN ELEVATES EVERYDAY DEVICE PROTECTION WITH A NEW LINEUP OF SCREEN PROTECTORS AND A WEAR & TEAR PROGRAM

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BELKIN LiquidGuard screen protection being sprayed onto a smartphone display, showing liquid coating applied across the glass surface

a leading consumer electronics brand for over 40 years, today announces a new class of screen protection solutions, a strategic partnership, and an all-new wear-and-tear program; advancing its commitment to keeping devices protected and consumers confident. The launch includes seven new screen protectors, a customisation partnership with ScreenSkinz, and a screen protection replacement program designed to give users lasting peace of mind and ensure the products they love stay safe, secure, and in the best shape.

Meet the ScreenForce Titan Lineup: The Ultimate in Full-Screen Protection

Titan SmartShield

Titan SmartShield serves as the premium rigid protector in the lineup, delivering aerospace-grade impact resistance and up to 18x the strength of traditional glass*. Engineered with a 9H surface hardness and rated for up to 6.5 ft / 2 m of drop protection**, Titan SmartShield offers exceptional durability without compromising clarity. An advanced anti-reflective coating preserves vivid colour and brightness in any lighting environment, while the anti-dust adhesive helps push away particles during installation for a flawless finish. The glass is manufactured with up to 60% recycled materials and is fully compatible with fingerprint sensors. A privacy version will also be available. Titan SmartShield launches in February 2026.

Titan LiquidGuard

Titan LiquidGuard is an innovative liquid screen protector that uses Nano-Titan Technology+, a proprietary fusion of a water-based German SiO₂, Graphene, and Nano-Titan Technology, to reinforce device displays at the molecular level, delivering 9H scratch protection without adding bulk. The oleophobic coating creates a smooth, smudge-resistant surface that maintains the device’s original look and touch sensitivity. Applied in minutes and backed by up to a $300 screen repair guarantee, Titan LiquidGuard offers a discreet, no-fuss approach to everyday screen protection. Titan LiquidGuard launches in February 2026.

Titan EcoGuard

Titan EcoGuard is made using advanced polymer materials infused with Nano-Titan Technology, a proprietary structure featuring high-density nano-reinforcement that delivers up to 5.9 ft / 1.8 m of drop protection. These materials are collected from post-consumer sources and certified by the Global Recycled Standard (GRS). Built to flex under pressure instead of cracking, Titan EcoGuard offers industry-leading 7H rated scratch and impact resistance with ultra-thin construction, while an anti-reflective coating preserves the device’s natural look and precision touch response. The flexible, shock-dispersing surface is ideal for curved screens and high-use devices.

The Titan EcoGuard Collection Includes:

Titan EcoGuard Anti-Reflective Screen Protector

  •  – The foundational model is designed for full-screen, anti-reflective protection while preserving vibrant colour and crystal-clear clarity – even under direct sunlight. It is made with 97% pre-consumer recycled materials. Includes anti-dust installation adhesive and a tray-based alignment system made with recycled plastics.
  • Titan EcoGuard Privacy Filter Screen Protector
  • – Incorporates vertical-view privacy filtration to protect sensitive information from side-angle viewing. Ideal for use in public settings, during travel, or for confidential work.
  • Titan EcoGuard Red Light Screen Protector
  • – Utilises a light-conversion layer that converts harmful blue light into soothing, skin- and eye-friendly red light, supporting everyday wellness for users sensitive to blue light or those who frequently use devices at night. This invisible, colourless protection delivers 2x the red-light exposure vs. industry standards**** while maintaining a natural viewing experience.

All Titan EcoGuard screen protectors arrive in 100% recyclable packaging using FSC-certified paper. Each kit includes a microfiber cloth, dust removal sheet, and eco-friendly alignment tray for precise, frustration-free application. Titan EcoGuard is compatible with ultrasonic fingerprint sensors and engineered for next-generation device displays.

If It’s Broken, Fix It. Quickly, Easily, and Hassle-Free.

Doubling down on its commitment to delivering the highest quality product experience, Belkin introduces a new Wear and Tear replacement program in addition to its established product warranty.  Launching this month, consumers can easily replace screen protection products compromised by everyday use and/or life’s inevitable accidents, directly on Belkin.com.  The new process is straightforward, transparent, and most importantly, hassle-free.

Products will continue to be replaced at no cost, with a flat shipping and handling fee applied.

The program will be available in Australia, Canada, Germany, the UK and the US, for now, with plans to expand to other countries in the future.

Custom Screen Protection with Screen Skinz

Belkin is partnering with Screen Skinz to bring a new level of personalisation to screen protection. Coming soon to Belkin.com, customers will have the ability to create a custom design or choose from a curated collection of pre-made options, which will be etched directly onto their screen protector. The result is protection that is uniquely customised. Utilising Screen Skinz’ patented etching technology, designs are visible only when the phone display is off. When the screen is on, the design disappears to ensure a smooth, uninterrupted viewing experience while delivering trusted durability and peace of mind.

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