News
HOTSPOT 2.0 AND THE ENTERPRISE
By Editor
Touted as the next big thing, Hotspot 2.0 set to have a major impact on networks everywhere
The most widely anticipated, but least understood, “next big thing” in the networked world is Hotspot 2.0 (HS 2.0).
A multi-industry initiative or framework for automating many of today’s manual Wi-Fi tasks, HS 2.0 is being driven by the Wi-Fi Alliance (for certification under the PasspointTM program) and organizations such as the Wireless Broadband Alliance (for interoperability). The shared vision for HS 2.0 is compelling: turn the Wi-Fi user experience into one that mirrors the cellular phone by establishing a Wi-Fi connection experience that is secure, automated, and conforms to user/operator policy.
With Hotspot 2.0, it’s now possible to link a huge network of effectively random Wi-Fi access points through a web of interconnections, so users can seamlessly move between Wi-Fi networks from almost any location.
It achieves this through a truly revolutionary overhaul of the Wi-Fi connection procedure. Using the new IEEE 802.11u protocols, HS 2.0 allows the Wi-Fi client and infrastructure to have a pre-association “conversation” about the capabilities and AAA interconnects of a particular Wi-Fi network. The client then makes an automatic decision about whether to connect to this Wi-Fi network or not, or potentially to another that is also in range. The selection process can be influenced both by user preference and operator policy. Automating this manual configuration and decision-making process eliminates huge hassles for both users and network operators, and increases the use of Wi-Fi service. Another important benefit of HS 2.0 is the implementation of advanced WPA-2 airlink security and client isolation to effectively automate security.
But while HS 2.0 has been developed and promoted predominately by carriers and equipment suppliers, this new technology looks to have its greatest impact and appeal within the enterprise. Yes the enterprise. Here’s why.
People use Wi-Fi mostly indoors. And when they are indoors they are in some building, somewhere. And somebody else typically owns that building and most often the network infrastructure inside. That somebody else is usually an enterprise. A more recent phenomenon is the widespread and growing use of Wi-Fi across public venues. Such venues include hotels, schools, malls, retail outlets, public transport, etc.
In these locations, service providers want to automatically connect their subscribers to their own “branded broadband” service using the venue’s available high-speed Wi-Fi network, which they neither own nor operate. Hotspot 2.0 makes this possible by allowing user devices to automatically connect to any Wi-Fi network that has an interconnection with their “home” service provider. These back-end connections might be direct, but more likely will be indirectly provided through third-party “hubbing” services.
Hotspot 2.0 AND the Enterprise |
|
ADVANTAGES | DISADVANTAGES |
|
|
|
|
|
|
|
|
|
This represents an unprecedented opportunity for any enterprise to wholesale their existing wireless LAN capacity to myriad operators by charging them recurring fees for Wi-Fi network access. Enterprises can effectively turn their WLANs, often burdened by large capital and operational expenses to begin with, into profit centres while underwriting the costs to build more industrial-strength wireless network the improves their own users’ experience.
Where it gets really interesting is when Google, Facebook and Amazon.com come into the picture at home provider, using HS2.0 to authenticate users anywhere against their own databases.
Hotspot 2.0 in a Nutshell
The initial work done on HS2.0 (release 1) primarily focused on the foundational work of network discovery and automatic authentication, using a variety of credentials. Much attention has been given to the ability to use a smart phone SIM (subscriber identity module) as the HS 2.0 credential. HS 2.0 also supports client-side certificates or username/password pairs for authentication. Regardless of the specific credential used, HS 2.0 will eliminate the need for the user to fiddle with their device in order to associate to the hotspot. No more “SSID surfing” or having to ask the barista for the Wi-Fi passphrase.
The ability of the mobile device to “learn” about Wi-Fi network capabilities pre-association will completely transform the Wi-Fi user experience, making connecting to a Wi-Fi network effectively transparent. It will also completely change the nature of a Wi-Fi SSID (Service Set IDentifier).
In the past, users and devices had to “remember” SSIDs that have provided connectivity in the past, so that they can be accessed again in the future. These are typically SSIDs for which they have credentials or which provide open access.
With HS2.0 the importance of SSIDs is reduced. What really matters is if the visited AP has a roaming arrangement with the user’s “home” network provider. In fact the notion of having an AP advertise many different SSIDs for different purposes will also be greatly reduced in favour of Hotspot 2.0 based advertisements. This should also enhance the performance of mobile networks, as it reduces the airlink traffic associated with the beacons and probe responses generated by these additional SSIDs.
Release 2.0, currently in the testing phases, incorporates online sign-up for non-SIM devices as well as operator policy for network selection.
Operator policy helps handsets select the best carrier network to choose based on a variety of options. For instance, the device will be able to select the “best” visited network, based on roaming agreements, service level agreements or any number of other criteria. The good news is that the enterprise is oblivious to all of this as the infrastructure is now smart enough to figure it all out.
Online signup targets Wi-Fi-only devices that don’t have SIM-cards such as laptops and tablets. Online signup allows the infrastructure to transparently place a credential (eg. x.509 PKI certificate) on the device, giving the user the option to “sign up” one time to register for a Wi-Fi service.
Equipment vendors are already supporting HS2.0 in software that can literally be turned on with new and existing equipment and most handset vendors supporting the technology within their operating systems. In other words, enabling Hotspot 2.0 will require only software upgrades to existing infrastructure and user devices.
With HS 2.0, there looms a massive opportunity for enterprises to create agreements with carriers of all shapes and sizes to wholesale Wi-Fi capacity. But doing this will dramatically change how enterprises need to build out their wireless LAN networks – driving new requirements for higher capacity and more industrial strength equipment.
Hotspot 2.0 puts much more pressure on enterprises to build Wi-Fi networks that can stand an order of magnitude more user capacity. While carriers will see a triple bonus of offload, keeping customers on “their” networks and providing their customers with automatic access to the Wi-Fi networks they (the customers) want to be on. As mobiles join the Wi-Fi network automatically, venue owners can realistically expect to see about a 10x increase in the number of sessions.
How Hotspot 2.0 Will Work in the Enterprise
A single SSID will be used to advertise automatic authentication to a large number of “home” service providers.
The Access Network Query Protocol (ANQP) is then used to let the devices know which providers have roaming arrangements with the local venue. Some providers will be included in the ANQP advertisements from the AP, while the mobile device may request the complete list. Providers may be listed using any or all of the following identifiers:
- PLMNID: Mobile Operator Country Code (MCC) + Network Code (MNC)
- NAI: Network Address ID (i.e. Domain Name), e.g. btwireless.com
- Roaming Consortium Organization Identifier: This is assigned by IEEE to a single entity or group of entities with pooled authentication
An 802.1x authentication request from the mobile device is forwarded by the local venue WLAN to the home provider via RADIUS.
An essential element in the roaming process, the HLR (home location register) is the database within a GSM network that stores all the subscriber data. If the home provider is a fixed operator, the request could be cleared through their RADIUS infrastructure and subscriber management system. AAA accounting records can also be provided from the local WLAN to the home provider AAA server for billing purposes.
The Generic Advertisement Service (GAS) protocol provides for Layer 2 transport of an advertisement protocol’s frames between a mobile device and a server in the network prior to authentication. The GAS protocol transports ANQP elements between clients and APs, allowing a mobile device to query an AP prior to association to determine the network’s capabilities and reachability information.
Up to three providers’ organization identifier (OI) can be advertised in the roaming consortium element found within the beacons and probe responses. These would be cached in the AP.
If the client requests the full list of providers, the ANQP/GAS request would be forwarded by the AP to a GAS server function in the network. If there are a limited number of providers, the GAS server function could exist on the controller. In the longer term, as HS 2.0 becomes more widespread, the GAS server function will be centralized and service the entire Wi-Fi network.
Taking the tech talk out of it all, what this means is that any enterprise venue will be able to use their existing WLAN network to offer capacity to carriers that are looking to give subscribers a seamless Wi-Fi experience – just like they have today with their cell phones but without broadcasting numerous Wi-Fi SSIDs.
With HS 2.0, enterprises venue owners and operators can now begin to better monetize their Wi-Fi network investments through these roaming arrangements and the settlements that they entail.
Now the big question is when does all this become real? The answer is more muddy than clear. While the technical aspects of HS2.0 have been proven and demonstrated, the business models and framework for implementation still need to be fleshed out. Most expect that this will happen in late 2013 and early 2014. But get ready, with Hotspot 2.0, enterprise Wi-Fi will never be the same.
Financial
Dubai Islamic Bank Celebrates Fifth Cohort of High Potential Programme, Paving the Way for Future Leadership
Dubai Islamic Bank (DIB) celebrated a notable milestone with the successful graduation of the 5th batch of high potential employees in DIB’s High Potential Employee Development Programme (HIPO).
In the bank’s ongoing endeavour to hone talent within the organisation and provide them with a platform to excel individually as well contribute in fulfilling the bank’s ambitious growth opportunities, the HIPO programme began in 2015 and has already delivered an army of nearly 150 professionals who are not just excelling in the workforce but leading by example.
The 5th batch of HIPO graduates were felicitated by the Group CEO, Dr. Adnan Chilwan, as well as other executives from the senior leadership team of the organisation.
The HIPO programme is an 18-month intensive leadership training schedule that includes a comprehensive suite of assessments, specialised training, mentorship, and coaching. Developed in partnership with globally recognised institutions, HIPO equips participants to excel in their roles and drive the bank’s strategic objectives.
To ensure the momentum is maintained, DIB has begun rolling out nominations for the next cohort for the next programme that is scheduled to commence in Q4 2024.
Commenting on the success and effectiveness of the journey undertaken so far, Dr. Adnan Chilwan, Group Chief Executive Officer of DIB, said, “The High Potential Programme is central to our inclusive talent development approach within the organisation, designed to prepare the next wave of leaders in the banking and financial sector. This initiative reflects our dedication to fostering outstanding talent by empowering individuals who possess the inherent traits with advanced skill sets ensuring both professional and personal elevation as well as quality contribution to further the organisation’s strategic goals. Our ambition is to unleash these individuals into the financial world so that they support and positively impact the larger economic objectives of the UAE. I extend my warmest congratulations to all our graduates and look forward to their future contributions to our collective ambitions. We also extend our profound thanks to all our partners for their enduring commitment and involvement in our training endeavours, which are crucial in systematically cultivating quality professionals within our organisation.”
As DIB steadfastly invests in its workforce, the bank upholds its position of leadership in the banking sector as an Employer of Choice, committed to promoting professional development and fostering inclusivity at every level of the organisation including the vital Emiratisation Agenda.
Hospitality
Dubai Airports to grow its solar footprint to cut its carbon footprint
In the presence of His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman of the Dubai Supreme Council of Energy, Chairman of Dubai Airports,and Chief Executive, Emirates Airline and Group, and His Excellency Saeed Mohammed Al Tayer, Vice Chairman of the Dubai Supreme Council of Energy, Managing Director and CEO of Dubai Electricity and Water Authority (DEWA), Dubai Airports announced a landmark collaboration with Etihad Clean Energy Development Company, a wholly-owned subsidiary of DEWA, to launch the world’s largest rooftop solar panel installation project at an airport.
To solidify this ambitious initiative, Dubai Airports and Etihad Energy Services Company formalised an agreement during the prestigious World Green Economy Summit organised by the Dubai Supreme Council of Energy, Dubai Electricity and Water Authority, and the World Green Economy Organization. The event, held under the patronage of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, took place at the Dubai World Trade Centre from 2 to 3 October 2024.
The agreement was signed by Paul Griffiths, CEO of Dubai Airports and Dr. Waleed Alnuaimi, CEO of Etihad ESCO.
His Excellency Saeed Mohammed Al Tayer said: “This initiative aligns with His Highness Sheikh Mohammed bin Rashid Al Maktoum vision to establish Dubai as one of the most sustainable cities in the world. While our roadmap outlines clear targets of achieving 25% of the energy mix from clean energy sources by 2030, and 100% by 2050, we are proactively accelerating our efforts. We anticipate surpassing these goals, potentially reaching 27% clean energy capacity as early as 2030, which would enable us to achieve our 2050 vision ahead of schedule. Undoubtedly, innovation and cutting-edge technologies are instrumental in expediting our progress towards a greener future.
This phased project of total 39MWp of clean energy, which will be fully operational by 2026, involves the installation of 62,904 solar panels across Dubai International (DXB) and Dubai World Central – Al Maktoum International (DWC) airports, set to generate 60,346MWh annually. It marks a significant stride toward decarbonising airport operations.
The solar panels, which will span passenger terminals and concourses across both airports, are expected to offset 23,000 tonnes of CO2 annually — equivalent to taking 5,000 cars off the road or powering 3,000 homes for a year. The energy generated will meet 6.5% of DXB’s power needs and 20% of DWC’s, reinforcing Dubai Airports’ long-term vision for cleaner, smarter, and more sustainable operations.
Sharing his insights on the initiative, Paul Griffiths, CEO of Dubai Airports said, “Airports are significant energy consumers, but with that comes tremendous opportunity and responsibility to drive real change. For us, this is not just about installing solar panels; it’s about embedding sustainability into the core of everything we do. Every kilowatt we generate from renewable sources brings us closer to shrinking our carbon footprint and future-proofing our operations. This is about setting the standard and leading the way for what a truly sustainable airport can achieve.”
Dr. Waleed Alnuaimi, CEO of Etihad ESCO, remarked, “Our longstanding partnership with Dubai Airports plays a pivotal role in our strategy to accelerate Dubai’s sustainability agenda. By broadening the solar footprint and implementing transformative initiatives like Shams Dubai, we are not only reducing energy demand but also driving the adoption of sustainable energy solutions across the emirate. This project, and others like it, demonstrates our commitment to building an integrated ecosystem that aligns with Dubai’s vision for a greener, more energy-efficient future.”
This solar initiative complements a series of ongoing environmental sustainability efforts by Dubai Airports, from strategic partnerships in the aviation sector to collaborative efforts within the oneDXB community, which includes airlines, service providers, and regulatory authorities managing the airport’s critical touchpoints. Whether it’s retrofitting hundreds of thousands of LED lights, optimising cooling systems, switching to biodiesel-powered ground vehicles, or cutting food waste to landfill, Dubai Airports is committed to making measurable, impactful changes — one step at a time.
The project builds on the successful installation of solar panels at DXB’s Terminal 2 and Concourse D, where solar power is already playing a vital role in reducing energy consumption and lowering emissions. While ambition and innovation drive progress, the key to achieving sustainable transformation lies in collaboration, foresight, and consistent action. Dubai Airports is focused on ensuring these values guide every initiative, aligning with Dubai’s and the UAE’s broader environmental objectives to create a better tomorrow, together.
Hospitality
Simplifying Site Management Through Data
Located in the Philippines, Okada Manila is one of the world’s largest and fastest-growing markets for gaming, hospitality, and entertainment. This magnificent integrated resort is a bustling city unto itself, boasting 993 accommodations, extensive shopping on its Retail Boulevard, a premier spa, an array of dining choices, and a variety of entertainment options including a casino, nightclub, and indoor beach club. Okada Manila has been accorded a Forbes 5-star rating for four consecutive years to date. To keep the resort abuzz, Okada Manila’s thousands of staff spread out across this expansive and scenic oceanfront property.
“From a physical control standpoint, it can be incredibly challenging to secure a property as diverse as ours,” says Kelly Billups, Executive Director of Security Technology Services for Okada Manila. “From a security systems perspective, we expect a very high level of capability to provide a strong layer of technical administration and proactiveness in regard to the overall security effectiveness for the property.”
To achieve that high level of supervision and monitoring, Okada Manila requires a security partner capable of simplifying the site’s complex management while offering controls capable of matching the resort’s elite standards.
But Kelly takes it all in stride: “It’s a huge operation, but the big benefit we have is that we’ve got Gallagher.”
Managing a site through centralized data
The scale of Okada Manila’s operation means managing their site’s security has the potential to become unwieldy rather quickly. Even simply controlling staff entry can become a monumental task with a requirement that all employees and third parties use one dedicated entrance and exit to a very sizeable back of the house area that extends nearly the entirety of the property.
To ensure such compliances are met across the site, Okada Manila relies on data reporting from multiple technologies to provide a bird’s eye view of the resort. Gallagher’s Command Centre integration capabilities make it possible.
From one centralized platform, Okada Manila can generate singular, chronological reports populated from multiple systems, enabling their security division to combine data from their back of the house applications, guest lodging, electronic key management system, lifts on the property, and custom HR interface to produce a holistic account of activities within the resort.
“We rely on Command Centre for that technical administration and to generate high-level reports,” says Kelly, “and those information sets are one of the key benefits of our Gallagher system.”
Data reporting also enables Okada Manila to optimize site management.
“Beyond the expected service of access control, we’re looking for behavioral patterns in our reflective data and reports,” explains Kelly. “We maintain a combined proactive approach utilizing live data with other systems, as well as conduct random audits every month to get a sense of how individual parts of our resort are operating. That information can tell us the usual amount of time or frequency members of our team utilize a space, perform an action, or generally move about the property, which in turn helps us identify where additional staffing or resources are needed, or if any unusual activity is happening.”
A one card solution with dramatic results
But to achieve this level of oversight across their site, Okada Manila needs a single input tool for tracking those behaviors. To simplify the process and ensure compliance, Kelly introduced a one card solution.
Using a single card, employees can:
- Enter the property
- Operate lifts
- Access restricted areas, guest rooms, and amenities
- Interface with payroll time clocks, electronic key management, parking boom gates, and wardrobe services
Not only does this make it easy to collect data from multiple technologies, but this one card solution also removes the burden of managing several codes, key fobs, and cards for staff.
But of all of these access card benefits, one in particular stands out.
“If I were to lay claim to any one major win we’ve accomplished with Gallagher at Okada Manila, it’s what we did with staff lockers,” Kelly says. “We have around 6,000 lockers for staff and third parties on our property, and previously, as experienced in other integrated resorts, we were only able to secure and manage lockers with mechanical locking solutions. This meant investigating any events involving staff lockers was significantly challenging and not always successful. But once we applied Command Centre’s Locker Management Solution, we reduced undesirable events to nearly zero, and at the same time increased the efficiency of staff services.”
Using their one access card, Okada Manila’s staff secure their individual lockers, ensure they’re closed properly, and prevent unauthorized access. “Such a dramatic reduction in adverse events has been an incredible benefit to the business and our employees, who don’t have to worry about the safekeeping of their belongings anymore” explains Kelly. “And of course, it frees up security resources to focus on other things.”
Partnerships beyond security
With all the complexity surrounding Okada Manila’s operations, Kelly emphasizes that a supportive partnership is a key proponent among the resort’s top security needs.
“Partnership is everything,” says Kelly. “I know a lot of customers use less than 10% of the features when they deploy an access control system, but we always want more out of our system, so it’s important that we work with a vendor who we know is going to listen to our ideas.”
And Okada Manila believes they’ve found that kind of lasting partnership in Gallagher.
“People ask me all the time, ‘Why the preference for Gallagher?’; I say it’s the ease of use, and most importantly, because they listen and cater to individual customer needs,” Kelly reflects. “It’s that ease of interface to a multitude of control and business systems, and you only get those results by really, truly listening and addressing your customer’s needs. Trusting in that partnership and being able to combine all the technologies I need into one platform is critical to our success with security technologies.”
-
Tech News3 months ago
Denodo Bolsters Executive Team by Hiring Christophe Culine as its Chief Revenue Officer
-
Tech Interviews7 months ago
Navigating the Cybersecurity Landscape in Hybrid Work Environments
-
Tech News7 months ago
Brighton College Abu Dhabi and Brighton College Al Ain Donate 954 IT Devices in Support of ‘Donate Your Own Device’ Campaign
-
Features4 months ago
Security in the Cloud Age: Combating Risks with Hybrid Cloud Solutions
-
Tech Features4 months ago
The Middle East to Lead with Next-generation Mission Critical Communication Advancement
-
Automotive7 months ago
Al-Futtaim Automotive Builds On 23-Year Legacy of Trust & Leadership in UAE’s Pre-Owned Car Market to Sell Over 25,000 Used Vehicles in 2023
-
Tech News10 months ago
Senet enters MENA’s Competitive Gaming Scene with ‘skill-to-earn’ Platform
-
Tech Features8 months ago
How Telecommunications Providers Can Best Tackle DDoS Attacks