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FarEye launches its Delivery Experience Suite – ‘Delight’

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FarEye, a leading global digital logistics platform announced the launch of its Delivery Experience Suite – ‘Delight’ that helps businesses increase their Delivery Happiness Score – the ultimate measure of customer success. It enables businesses to provide a seamless and personalized experience to the customers.

FarEye is a leader in B2C logistics technology and is widely used by global giants like Walmart, DHL, Noon and Amway. In the face of volatile, accelerated change and rising customer demands, supply chain and logistics companies are under extreme pressure to maintain or improve current levels of performance. 66% of shoppers buy goods from one retailer in preference to another because of more appealing delivery services offered. It is more evident than ever that with evolving customer expectations a superior delivery experience that offers live tracking, personalization, and customization of deliveries becomes imperative. The suite helps companies in transforming customer engagement and experience.

FarEye Delight provides superior delivery experience to the customers and increases the first attempt success rate for businesses. It is already in use by enterprises like Blue Dart, Amway, Future Group, Zalora, Noon and many others. The suite comprises of the following four features:

1. Uberized tracking & real-time feedback: Customers receive a tracking link along with the estimated time of delivery offering them a real-time view of the courier. Once delivery is done, they receive a link for sharing instant feedback.

2. Connect & Deliver: Using the live tracking link of their parcel, customers can call or send text messages to the courier about preferred delivery requirements – for instance, leaving the parcel at the reception, dropping parcel with the neighbors, door-bell not working or any reason that is making the delivery stressful.

3. Customized delivery location & time: Customers receive a message with the estimated time of arrival of their parcel, which also carries a link for rescheduling. With just a few clicks, customers can change the date, time and place of delivery.

4. Seamless brand experience: Consistent brand logo on all the touch points with the customer irrespective of the multiple partners involved in the parcel delivery cycle.

Lack of proper communication and interaction between the consumers and delivery personnel is the biggest reason for delivery failures. Also, there is an exponential rise in the expectations of consumers for personalization and seamless experience. Delight enables businesses to handle all these challenges easily, increase first attempt success rates, improve couriers’ efficiency, and make delivery experiences magical for their customers.

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ASBIS Middle East and Fanvil Announce Partnership to Boost Communication Solutions

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ASBIS Middle East is excited to announce a strategic partnership with Fanvil. The partnership was formalized during a signing ceremony, marking a significant milestone for both companies.

The signing ceremony was attended by key executives from ASBIS Middle East and Fanvil. Hesham Tantawi, the Vice President of ASBIS Middle East, and Louis Chen, the Vice President of Fanvil expressed that partnering is a significant step forward for both companies.

The collaboration between ASBIS Middle East and Fanvil highlights a strategic partnership that expands the availability of Fanvil’s extensive range of communication products. These include enterprise IP phones, hotel phones, intercoms, broadcast & intercom system, healthcare devices, and cloud-based solutions, etc. Among Fanvil’s diverse offerings, the V Pro Series stands out as a high-end yet budget-friendly option, integrating advanced features such as Bluetooth wireless handset functionality. This makes it an excellent choice for businesses seeking both affordability and high performance in their communication solutions.

The partnership not only aims to increase market presence in Middle East area but also to drive innovation, especially in sectors such as hospitality, healthcare, and enterprise communication. As the demand for advanced, cost-effective communication solutions grows, ASBIS Middle East and Fanvil are committed to delivering customized products that meet the evolving needs of their customers.

Looking to the future, ASBIS Middle East and Fanvil are committed to exploring joint initiatives that will facilitate development and strengthen competitive positions.

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Why Your Cloud Security Strategy May Be Obsolete by 2025 (And What to Do About It)

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Cloud Security Strategy

By John Engates, Field CTO, Cloudflare

The uncomfortable truth facing security leaders today is stark: within 18 months, most enterprise cloud security strategies will be obsolete. This prediction isn’t hyperbole or fear-mongering – it’s the inevitable consequence of an unprecedented collision between AI-accelerated development and traditional security models

Consider this reality: Google now generates 25% of its code through AI, and companies worldwide will follow suit. Some smaller companies are developing 100% of their code with the help of AI. Meanwhile, most security teams remain tethered to human-scale tools and processes.

The math is simple but alarming. While AI accelerates software development by orders of magnitude, security teams largely operate at human speed. Traditional security approaches, designed for human-paced development and human attackers, are rapidly becoming liabilities in an AI-driven world. This growing disparity between development velocity and security capability isn’t just unsustainable – it’s becoming actively dangerous.

The Catalysts of Change

Three seismic shifts are converging to make current cloud security strategies untenable: the industrialization of AI-powered development, the democratization of sophisticated attacks, and the dissolution of traditional security boundaries. Let’s examine how each of these forces is reshaping the security landscape.

First, AI isn’t just augmenting development—it’s industrializing it. Beyond AI-generated code, developers are experimenting with agentic, fully autonomous systems that iteratively create and modify cloud-based applications with minimal human oversight. This model means software development at machine speed and an attack surface that expands faster than traditional security tools can measure, let alone protect.

The threat landscape is evolving just as dramatically. AI is democratizing sophisticated attack capabilities once limited to nation-state actors. Autonomous malware now adapts in real time, learning from defenses and evolving to bypass them. These aren’t just faster attacks—they now operate beyond human response capabilities, making decisions at machine speed.

Critical Gaps in Current Strategies

Two glaring vulnerabilities in current security strategies are becoming impossible to ignore as AI accelerates cloud computing: an identity crisis and a data dilemma.

The Identity Crisis

Traditional identity and access management is crumbling under the weight of machine-scale operations. While we’ve mastered human identity management, we’re unprepared for a world where machine identities—from AI agents to ephemeral containers—outnumber human identities by orders of magnitude. Current identity and access management approaches, designed for stable human workforces, simply cannot handle the volume and velocity of machine-to-machine interactions in AI-driven environments.

The Data Dilemma

Our approach to data protection remains stubbornly rooted in static, location-based controls while AI drives us toward dynamic, distributed processing. Traditional data security assumed we could identify sensitive data, classify it, and control its movement. But AI-driven systems consume and transform data at unprecedented rates, creating derivative datasets that blur the lines between sensitive and non-sensitive information.

Building Future-Ready Security

The path forward requires more than incremental improvements to existing security models. We need a fundamental reimagining of security architecture that operates at machine speed and scale. This transformation rests on three essential pillars.

First: AI-Native Security Operations

Security teams must shift from being AI-assisted to AI-native. Teams must move quickly beyond using AI tools for threat detection to building security operations that are inherently powered by AI. The goal isn’t just faster response—it’s establishing a security posture that evolves as rapidly as the threats it faces.

Second: Edge-Enforced Zero Trust

Traditional perimeter security pushed traffic through centralized choke points. This model isn’t just obsolete—it’s becoming actively harmful, creating performance bottlenecks and blind spots. The future demands a distributed security model where protection moves to the edge, as close as possible to both users and workloads.

Third: Unified Security Intelligence

The final pillar addresses the fragmentation that plagues current security strategies. Organizations can no longer afford the cognitive overhead of managing dozens of disconnected security tools. We need unified platforms that provide coherent security intelligence across the entire technology stack. When security tools operate in silos, each tool becomes a potential bottleneck. A unified platform enables real-time correlation and response, allowing security to move at the speed of AI-driven threats.

The Security Transformation Imperative

The coming 18 months will lay bare a clear divide between organizations that transform their security for the AI-driven future and those that become increasingly vulnerable. The evidence is compelling. Autonomous systems are now deploying applications with minimal human oversight. Attacks are becoming more sophisticated, adapting and evolving in real-time. Traditional security approaches—designed for predictable threats and human response times—aren’t just becoming outdated. They’re becoming dangerous liabilities.

The future of security isn’t about building better walls—it’s about creating security systems that evolve as rapidly as the threats they face. The time to act is now. The future isn’t coming—it’s already here.

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Building Sustainable Models for Student Recruitment, Marketing and Global Outreach in Education

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Global Education

By Andrew Vitiuk Chief Commercial Officer Synergy University Dubai

In today’s globalized world higher education institutions are facing increasing challenges in student recruitment, marketing and global outreach. The rapid evolution of technology, changes in demographics and an increasingly competitive global education market necessitate the development of sustainable models that can adapt to the shifting landscape. These models must not only ensure growth and diversity in student populations but also equip students with the skills, knowledge and global perspectives necessary for success in an interconnected world. Key to this transformation are strategies centered around cross-cultural engagement, fostering entrepreneurial mindsets and preparing students for the challenges of a globalised workforce.

The Changing Landscape of Global Education

Higher education today is more than just a pursuit of academic knowledge; it is a global journey that prepares students to thrive in an interconnected diverse world. As the demand for international education rises students have access to a broader range of institutions and are no longer limited by geographic location when considering where to study. This dynamic has increased competition among universities to attract top talent from around the world, especially as prospective students seek institutions that offer high-quality education, diverse cultural exposure and strong future employment prospects.

To remain competitive universities must develop sustainable recruitment models that foster long-term relationships with students. These models must adapt to the changing needs and preferences of prospective students from different cultural backgrounds, regions and demographic groups. Effective recruitment and marketing strategies must be personalized and data-driven, focusing on building an engaging, interactive experience for students that goes beyond traditional marketing techniques like brochures or campus tours.

Equipping Students for a Global Future

As the global workforce becomes more diverse and interconnected, the need for graduates who can navigate cross-cultural environments and think critically about global challenges is more important than ever. Universities must focus on preparing students for a future in which cultural awareness, adaptability and problem-solving will be key to success. This includes fostering a curriculum that encourages critical thinking, innovation and a deep understanding of global issues such as climate change, international trade and geopolitical dynamics.

One of the best ways to prepare students for the global workforce is through cross-cultural engagement. Providing opportunities for international exchanges, internships  and collaborative projects with students from diverse cultural backgrounds can enrich the academic experience and broaden students’ perspectives. These cross-cultural engagements allow students to experience first-hand the challenges and rewards of working in global settings, whether in business, politics or social development.

The value of such experiences cannot be overstated. Universities that offer students the opportunity to collaborate on international projects or undertake internships with multinational companies ensure they are prepared to navigate the complexities of the global market. Moreover, these experiences promote empathy, communication skills and a global mindset qualities that are increasingly sought by employers across industries.

Developing Entrepreneurial Mindsets

The UAE is rapidly establishing itself as a leading hub for entrepreneurship and innovation. The country has been recognized as the best global destination for starting and operating businesses achieving a record-high score of 7.7 in the 2023-2024 GEM report. This impressive ranking is reflective of the country’s robust business ecosystem, which includes initiatives like tax-free zones, government-backed accelerators and a favorable regulatory environment for entrepreneurs. As a result, the country has positioned itself as a top destination for entrepreneurs seeking to start and grow businesses in a thriving, supportive environment.

However, the entrepreneurial surge is not confined to the UAE alone. The broader MENA region is also seeing significant growth. Studies show that nearly 46% of employees in MENA are ready to start their own businesses and around 45% of current entrepreneurs in the region have launched their ventures within the past five years. This rise can largely be attributed to the region’s youthful and tech-savvy population, with over 60% of MENA’s population under the age of 30. This demographic is driving innovation in sectors such as Edtech, e-commerce and artificial intelligence (AI), as young entrepreneurs embrace digital tools and technologies to build scalable startups.

As this trend flourishes across the MENA region, universities must play a crucial role in fostering the next generation of innovators. Institutions can help cultivate entrepreneurial mindsets by offering specialized programs in entrepreneurship, providing access to incubators and accelerators and promoting real-world experience through startup competitions or mentorship programs. By equipping students with the knowledge and skills needed to succeed in entrepreneurship, universities can ensure that they are preparing graduates who are ready to contribute to the evolving global economy.

Synergy University Dubai stands out as an example of a higher education institution dedicated to fostering entrepreneurial thinking. They offer a range of programs designed to support students with the knowledge and tools they need to succeed in the rapidly changing business landscape further contributing to the region’s dynamic entrepreneurial ecosystem.

Sustainable Recruitment Models

In the context of global education, sustainable recruitment strategies are crucial to the growth and diversification of student populations. Universities need to move beyond traditional recruitment methods like direct mail, in-person recruitment events and generic online advertisements. The key to sustainability lies in creating a personalised data-driven recruitment approach that focuses on student engagement over the long term.

One effective way to achieve this is through digital marketing and online engagement platforms. Social media, webinars, virtual campus tours and targeted online ads offer universities the ability to reach a global audience in a cost-effective interactive manner. These digital tools allow prospective students to connect with the university and gain an understanding of the campus culture, academic programs and career services long before they make a decision to apply.

Additionally, they should consider forming partnerships with local educational agents, organisations and government to create a more reliable and efficient recruitment pipeline. Collaborating with partners in target regions can help better understand the unique preferences and needs of students in specific markets. It also allows universities to adjust their marketing messages and strategies to better resonate with potential applicants in different cultural contexts.

An equally important element of a sustainable recruitment model is fostering long-term relationships with students once they are enrolled. Prioritising continuous engagement through personalised advising, mentorship and career development services. Offering a range of support services academic, personal and professional ensures that students feel connected to the university, enhancing their retention and success.

Effective Marketing Strategies

To build a sustainable global outreach strategy, institutions must implement effective marketing campaigns that speak to diverse international audiences. These marketing strategies should go beyond simple advertising and focus on storytelling highlighting the experiences and achievements of students, faculty and alumni. By showcasing these stories they can humanize their brand and create an emotional connection with prospective students.

Marketing strategies must also be adaptable to different cultural contexts. Institutions should tailor their messaging to meet the specific needs and expectations of students in different regions. For instance, while a marketing campaign targeting students in Europe might emphasize academic freedom and independent thinking, a campaign in Asia may focus more on family values, scholarships and academic excellence. By customizing these efforts institutions can increase their appeal across different markets.

Data analytics also plays a critical role in effective global marketing. Institutions that collect and analyze data on student engagement and behavior can refine their marketing efforts to better meet the needs of their target audiences.This data-driven approach enables them to make informed decisions about where to allocate resources and how to adjust their messaging to achieve the best outcomes.

Global Outreach and Partnerships

To truly expand their global reach, universities must invest in international partnerships. These partnerships can take many forms from student exchange programs to collaborative research initiatives and dual-degree offerings. Establishing these relationships with institutions around the world not only helps increase recruitment but also strengthens the academic reputation of the university by promoting cross-border academic collaborations.

Moreover they should consider building connections with international organizations, governments and businesses to create opportunities for global research collaboration and innovation. Strategic global outreach can contribute to solving pressing challenges such as climate change, healthcare access and digital transformation while also expanding their global footprint.

Building sustainable models for student recruitment, marketing and global outreach is essential for universities that aim to thrive in an increasingly competitive and interconnected world. By embracing cross-cultural engagement, promoting entrepreneurial mindsets and leveraging data-driven recruitment strategies institutions can attract a diverse and talented student body from around the world. As the UAE leads the charge in fostering entrepreneurial growth and innovation, universities such as Synergy University Dubai are playing a critical role in preparing students to succeed in the fast-evolving global economy. With a focus on developing future leaders who are adaptable, innovative and globally aware higher education institutions can build the sustainable frameworks needed for long-term success.

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