Tech News
Unifonic brings Conversational AI to the UAE at Seamless Middle East 2024
Unifonic, the leading conversations platform, and SaaS (Software as a Service) provider in the Middle East, showcased its evolution towards conversational artificial intelligence (AI)-powered engagement solutions at Seamless Middle East 2024. During its participation, Unifonic exhibited its customer journey automation suite and underlined its commitment to revolutionising customer engagement through automation.
AI and machine learning technologies are reshaping businesses’ communications with their customers. Amidst this transformation, Unifonic’s suite of software solutions, which was showcased at the event, reflects its dedication to enhancing customer engagement and solidifying its position as a key player in the region’s communication ecosystem.
Driven by a vision to enhance customer relationships and elevate brand experiences, Unifonic introduces innovative solutions such as its AI-powered conversational chatbot, which is being exhibited at Seamless Middle East. This aligns with the visionary goal of ‘We the UAE 2031,’ fostering technological innovation and digital transformation across various industries in the region.
Unifonic enables clients to create omnichannel customer experiences that align with their digital transformation initiatives. By acquiring Sestek in 2022, Unifonic expanded its AI solutions offering, further augmenting its capabilities in AI-powered conversational suites. The company facilitates modern, reliable and efficient business messaging across diverse industries with no-code, automation and orchestration software.
Ahmed Hamdan, CEO and Co-Founder of Unifonic said, “At Unifonic, we are setting new standards in enhancing customer engagement with conversational AI-powered automation in line with ‘We the UAE 2031’ vision. Our aim is to provide safe and quality experiences, adhere to regulations, and build customer trust. Automation enables us to deliver efficient communication at scale while reducing costs and streamlining resources for our partners. Our conversational AI software ensures bespoke and seamless interactions across different channels, thus fostering long-term relationships.”
“Unifonic is at the forefront of the conversational AI revolution in the Middle East, showcasing the potential of AI in transforming customer interactions to be more engaging and responsive. Our latest innovations exhibited at Seamless Middle East 2024 highlight our commitment to helping businesses in the region redefine their communication strategies,” he added.
Unifonic’s adoption of conversational AI for automating customer journeys marks a transformative shift with wide-ranging impacts on businesses. By leveraging platforms including WhatsApp, Unifonic drives superior engagement and enhances performance marketing strategies. With its progressive approach, the company is poised to reshape customer experiences and restructure business communication.
Unifonic’s Conversational Marketing Automation enables businesses to engage in omnichannel conversations, integrate systems, and set triggers and events that lead to meaningful actions. This helps to boost confidence in digital marketing strategies. By performing detailed analysis and optimization, Unifonic provides comprehensive tracking for highly effective performance marketing campaigns on platforms like Instagram and Facebook.
Similarly, the company’s ability to provide Customer Support Automation is transforming customer support through various automation techniques. By providing agents with a comprehensive view of conversations, purchase history, and other important attributes, the company enhances interactions and improves customer satisfaction. This highlights the positive impact of automated support on customer service.
Amid the fast-paced evolution of communication technologies, Unifonic’s customer engagement platform empowers brands to build connections effortlessly and instantly with customers across various channels. It helps companies leverage advanced technologies and a robust integration ecosystem for personalised omnichannel customer journeys.
The company offers unique services that go beyond the usual boundaries, creating a customized communication system that enhances the relationship between brands and customers. Furthermore, Unifonic’s participation in Seamless Middle East 2024, with its focus on Conversational Marketing Automation and Customer Support Automation, underscores its proficiency in advanced customer engagement strategies that rely on strong SaaS integration and state-of-the-art technologies.
Unifonic’s participation in Seamless Middle East 2024, one of the region’s largest events focusing on payments, fintech, retail, and ecommerce innovations, highlights its key role as an innovator and leader in AI-powered communications.
Tech News
SAP and Snowflake Unleash the Power of Data and Enterprise AI Across the Business Data Fabric
Snowflake, the AI Data Cloud company, and SAP SE, a global leader in enterprise applications and business AI, today announced a new collaboration to enable organizations to seamlessly leverage Snowflake’s AI Data Cloud and SAP Business Data Cloud (BDC) with semantically rich data. The joint effort will make Snowflake’s data & AI platform available as a SAP solution extension for SAP BDC customers. The new offering, SAP Snowflake solution extension for SAP Business Data Cloud, unites SAP’s deep expertise in mission-critical business processes and semantically rich data with Snowflake’s unified platform capabilities for building AI and machine learning solutions. SAP and Snowflake are also enabling zero copy sharing between SAP BDC and Snowflake to help customers get richer insights, build enterprise-grade intelligent applications and unlock AI-powered innovation that fuels business transformation.
“By tightly integrating SAP and Snowflake, we’re making it simple for enterprises to connect their critical business data with its rich context in SAP with the power of seamless AI app and data agent development at scale in Snowflake,” added Christian Kleinerman, EVP of Product, Snowflake. “Enterprises can now innovate faster with Snowflake and SAP BDC and seamlessly share data between the platforms —zero-copy and fully governed.”
SAP Snowflake brings Snowflake into the open data ecosystem of SAP BDC and the business data fabric–empowering customers with greater openness and choice, while extending SAP BDC with Snowflake’s AI, analytics, data engineering, Marketplace, and collaboration capabilities. Customers can use SAP BDC with SAP Snowflake as a cloud-scale compute and storage option to extend the value of their data. Leveraging bidirectional, zero-copy data access, data and AI teams can work with semantically rich SAP data products in real time, within a unified governance framework. As a result, customers can harmonize SAP and non-SAP data while optimizing total cost of ownership across workloads and build agents and AI applications in SAP Snowflake fueled by trusted SAP data products.
“Bringing Snowflake to SAP Business Data Cloud empowers our customers with openness and choice,” said Irfan Khan, President and Chief Product Officer for SAP Data and Analytics, SAP SE. “Together, we combine SAP’s decades of leadership in mission-critical business applications with Snowflake’s modern data platform to deliver a unified, enterprise-ready, and SAP-supported experience that extends the value of business data across the entire ecosystem.”
With SAP Snowflake, customers can:
- Build a trusted, AI-ready data foundation to harmonize SAP and non-SAP data: Unify their data landscape with an integrated business data fabric—enabling more seamless zero-copy sharing, enriched modeling, and a complete, business-ready view of their data in real time for all data engineering, analytics, and AI and machine learning workflows across the enterprise.
- Accelerate AI business value with semantically rich data: Simplify AI governance, ground AI in organizational knowledge, and build tailored agents—helping to ensure more secure, context-rich, and intelligent applications across the enterprise.
- Develop intelligent applications grounded in mission-critical business data: Build, deploy, and continuously optimize intelligent applications faster with a harmonized and democratized data foundation powered by semantically rich, trusted data products that accelerate the pace of innovation and production.
In addition to SAP Snowflake, the partnership also includes SAP Business Data Cloud Connect for Snowflake, a capability enabling bidirectional, zero copy data sharing with Snowflake. Enterprises already using Snowflake can leverage SAP BDC Connect to integrate their existing instances of Snowflake with SAP Business Data Cloud for more seamless, zero‑copy access, providing Snowflake users with real-time access to semantically rich SAP data products—without duplication.
SAP and Snowflake are supporting thousands of customers, including industry leaders like AstraZeneca, as they transform their industries with this partnership.
“AstraZeneca is constantly pushing the boundaries of science and is pioneering in life-changing medicines,” said Russell Smith, Vice President of ERP Transformation Technology, AstraZeneca. “Data and AI are central to achieving this aim, and our close collaboration with SAP and Snowflake complements our ability to access, process and analyze real-time data. This announcement will accelerate our mission and recognizes that every minute matters to make breakthroughs for patients.”
SAP Snowflake is planned to be generally available in Q1 2026. SAP BDC Connect for Snowflake is planned to be generally available in H1 2026.
Tech News
HONOR Celebrates Everyday Heroes in a Cinematic Tribute to Resilience, Courage, and the Human Spirit
HONOR, unveils its latest campaign film, “Everyday Heroes” – a cinematic tribute to resilience, courage, and the human spirit. The short film marks the launch of the HONOR X9d – the Unbreakable AI Smartphone – a device designed to endure challenges and keep people connected even in the most demanding conditions.
Through this campaign, HONOR continues its mission to merge innovation with emotion, celebrating individuals who reflect the brand’s belief in human-centric technology and everyday strength. The film tells the story of a high-altitude window cleaner — an unsung hero whose daily work symbolizes perseverance and optimism.

A Tribute to Everyday Strength
“Everyday Heroes” is part of HONOR’s broader storytelling approach, showcasing authentic human experiences that reflect the values of perseverance and hope. The campaign positions HONOR not merely as a technology brand, but as a partner in the human journey — recognizing that the greatest innovations are those that serve people.
From the sunrise that marks the beginning of the worker’s day to the emotional final shot of connection and relief, every frame of the film reflects HONOR’s message: strength, empathy, and innovation belong together. The campaign also honors the invisible heroes of modern cities — those whose contributions often go unnoticed but whose dedication keeps the world running smoothly.
Technology Inspired by Real Life
The HONOR X9d combines robust engineering with thoughtful innovation. Its durable structure and water-resistant design are matched by AI-powered features that make communication seamless and secure. This new device represents HONOR’s continuous efforts to build technology that complements human resilience — technology that keep up with life.
By focusing on real stories and relatable moments, HONOR reaffirms its commitment to creating devices that connect people emotionally, not just digitally. The “Everyday Heroes” campaign builds on the brand’s growing reputation for blending empathy with engineering — bringing to life a message that resonates deeply with consumers across the GCC region.
The campaign film “Everyday Heroes” is available to watch on HONOR Arabia’s official social media channel, accompanied by behind-the-scenes content showcasing the production process and the real-life inspirations behind the story.

Tech News
KINGSTON FURY ADDS ITS LARGEST CAPACITY CLIENT PCIE 5.0 NVME SSD
Kingston Digital Europe Co LLP, the flash memory affiliate of Kingston Technology Company, Inc., a world leader in memory products and technology solutions, today announced it has rounded out the Kingston FURY Renegade G5 line with an 8192GB full capacity option for high-power uses from video editing, 3D rendering, to gaming and more.
Optimized for those who need a system that can keep up with their workflow or gaming needs, Kingston FURY™ Renegade G5 PCIe 5.0 NVMe M.2 2280 SSDutilises the latest PCIe Gen5 x 4 controller and 3D TLC NAND to reach speeds up to 14,800/14,000MB/s read/write1 and over 2M IOPS to provide extreme performance and endurance, and now with over 8TB to store more of your favorite games and media without losing system responsiveness.
“Whether for work or play, users need more power and space,” said Liny Cheliyan, Business Manager – Prosumer Flash and SSD Kingston EMEA. “We’re happy this 8TB addition to Kingston FURY Renegade G5 SSD can provide high-power users and hardware enthusiasts both.”
Kingston FURY Renegade G5 is available in full capacities2 from 1024GB to 8192GB and is backed by a limited five-year warranty3, free technical support, and legendary Kingston reliability.
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