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Exceptional momentum for surveillance industry

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The demand for surveillance solutions continues to be a robust trend for securing people, premises and property. New technologies such as the exceptional detail provided by 4K HD technology cameras are enabling coverage over broader areas and of better clarity irrespective of how challenging the conditions are. The deployment of IP surveillance solutions in traffic, smart city projects as well as in healthcare and retail, to name a few, reveal not just how essential these solutions from a security standpoint are but also offer added utility in terms of analytics and management.

“There is a strong push by local regulatory bodies and security agencies to enforce IP CCTV standards across the commercial business spectrum which has helped IP CCTV gain a strong foothold in the Middle East,” says Bhushan Kate from N2N Distribution, a Gold Distributor for HID and distributor for some very well-known brands of IP CCTV like Indigovision, Bosch, Hikvision etc as well as its own OEM brand “VeriPhi” for both IP and Analogue CCTV cameras.

The strong enforcement towards complying in meeting IP surveillance requirements is indeed driving the demand in the region. This is expected to keep the pace and should benefit all vendors across the spectrum who provide various building blocks or provide end to end IP surveillance solutions.

John van den Elzen, General Manager, Worldwide Surveillance Business Unit at Promise Technology says, “The Middle East is still one of the strongest regions in the world when it comes to IP video surveillance and storage. There are several factors contributing to this, such as progressive legislation in regards to retention time as some regions now require organizations to store video for 120 or 180 days. There is still strong demand as there are many new building and infrastructure projects throughout the region, so we expect the Middle East to continue to grow very fast.”

The growth in the IP surveillance segment is also being seen in the relatively niche thermal camera segment.

“We see a growing demand for thermal technology in the security segment. The traditional marketplace for thermal-based video surveillance—which includes critical infrastructure, airport and mass transportation, energy, power grids and utilities—is growing continuously. We are seeing emerging demands for thermal security in other areas, such as education, healthcare, city surveillance and correctional facilities, as well,” says David Montague, Security Sales Director EMEA, FLIR Systems.

FLIR’s product portfolio includes a full range of IP-based thermal cameras, enterprise-grade visible light cameras—including stationary and motorized form factors supporting resolutions up to 4K—and dual sensor PT cameras.

Firas Jadalla, Regional Director – Middle East and Africa, Genetec claims Genetec has seen healthy growth rates in the region over the past few years, riding on this demand. He cites figures from Global analysts Frost & Sullivan which put the 2016 value of regional demand for physical security at USD 5.2 billion (AED 19 billion), or nearly 37% growth from USD 3.8 billion (Dh13.94 billion) in 2015. Further, Frost & Sullivan expects that investment in this regard will reach its peak in the next two years towards 2020 when spending on physical security will reach USD 10.2 billion, which will be 10% of the global market.

“We have grown in the ME Region by over 40 per cent in the last five years, and we expect this upward trajectory to continue in the future in light of the increasing online security awareness in the Middle East. In fact, an industry research has predicted that spending on the physical security market is set to surge in the region by 36 per cent in 2016 as infrastructure investment coupled with increased urbanization fuels demand for equipment to protect critical assets and people.”

He further adds that many countries in the region have already undertaken new security directives as a result of this increased public awareness.
“Numerous physical security solutions, including intruder alarms, video surveillance, electronic locks, perimeter protection, door alarms, access control protocols, and identification systems, are climbing at an unprecedented rate. The increasing popularity of the Internet of Things (IoT) will also mean an increase in smarter and networked systems available in the market,” he adds.

Shift continues
The strong transition towards IP based surveillance systems has seen the older analog based surveillance systems fall out of favour, especially as part of the regulatory requirements that emphasize on IP based surveillance.
N2N’s Bhushan elaborates that while they do still carry analog CCTV cameras as well including their own brand VeriPhi, they have seen the demand for analog CCTV cameras has dropped considerably at the moment as most customers are indeed migrating towards IP CCTV.
He explains, “This migration has also been motivated by the regulatory approach of almost all Gulf countries to insist on IP CCTV as the minimum requirement for most commercial establishments.”

However Bhushan believes that the high costs and ‘inherent vulnerability’ of the IP network security are a deterrent and speculates that the landscape will change to accommodate A-HD technology in the near future. AHD CCTV is an analog high definition closed-circuit television video surveillance standard that uses coax cable to transmit HD video from security cameras to DVRs. He opines that owing to pressure on security budgets, if not the quality A-HD delivers at affordable prices, this could be possible, at least in limited customer scenarios as arguably, the performance of these A-HD CCTV systems is debated to be as good as the high megapixel IP CCTV systems and are much more cost-effectively priced as compared to the IP CCTV systems.

Of course, several manufacturers of IP surveillance solutions continue to offer options for hybrid enviornments where there legacy analog deployments in place.

David adds, “FLIR continues to serve the needs of legacy analog systems by offering an analog interface to its IP-based thermal cameras, as well as MPX cameras that allow users to upscale a standard definition video surveillance system to high resolution video using existing coax infrastructure.”

Building blocks: Storage, VMS, analytics
While camera are in the forefront, Storage along with the VMS work in the background and are key building blocks for effective IP surveillance deployments. One of the focus areas for storage innovations for IP surveillance for instance has been to bring in technologies that help lower bandwidth and storage requirements considerably as need for recorded data grows manifold.

John elaborates, “Storage is incredibly important as it is the underpinning that makes surveillance ultimately work. With the raw capacity of video surveillance data expected to grow by 48% in 2016, there is an increasing importance placed on solutions that help ensure surveillance data is recorded and stored safely no matter the retention period, “

Vess NVRs and external storage solutions from Promise are purpose-built for IP video surveillance and Promise is able to provide a solution for deployments of any size – from standalone NVR appliances to scale-out storage solutions for large deployments and video surveillance cloud services.

John explains, “Promise Technology is the developer of the open storage platform for video surveillance. We develop a range of network video recorders (NVRs) and external storage solutions. In regards to NVRs, we have the Vess A2330 for small scale deployments, Vess A2200 and A3340 for mid-sized projects and Vess A26000 for large scale projects. Our Vess R2000 external storage solution can be added to provide additional storage space to between the retention requirements of even the largest projects.”

On the other hand, for Genetec, its flagship is its Security Centre, a unified security platform that blends IP security systems within a single intuitive interface to simplify operations. From access control, video surveillance, and automatic license plate recognition to communications, intrusion, and analytics, the Security Center empowers organizations through enhanced situational awareness, unified command and control, and connectivity to the cloud.

Firas elaborates, “Further adding value to our service is the latest Security Center 5.5 launched to address new security challenges. This program is not only equipped with disaster recovery features but also offers greater security via its enhanced authentication and encryption, new hardware integrations, and improved scalability, to name a few. With its innovative capabilities, Security Center 5.5 helps organizations monitor their sites, while offering administrators greater control and visibility of their security infrastructure.”

The Security Centre includes Omnicast IP video management system (VMS), which includes deep support for a wide range of industry-leading cameras, encoders, and CCTV equipment. Among its new capabilities are system protection against cyber threats, uninterrupted video streaming, and optimized post-incident handling and editing of snapshots and exported video.

It is essential to choose the VMS solution with care as this will be the hub that will help control and manage the network of camera and storage installations. Further, it needs to scalable and ready for future upgrade scenarios.

Firas elaborates, “You have to keep in mind that VMS is more than just choosing the right HD Camera. Your choice of a VMS today will eventually impact your future security efforts in light of ever-evolving security and video technologies. Other fundamental considerations when choosing a modern VMS platform include deep integration of the latest IP cameras, readiness to support the computational needs of HD and 4K video, and adaptability to complex network topologies and new storage solutions.”
David says that FLIR’s cameras feature built-in video analytics capable of transmitting alarm and metadata through the IP network.

He elaborates further, “In addition, FLIR’s United VMS platform is comprised of network-based video management and recording solutions, including advanced NVRs that correspond to the latest requirements of IP-based video surveillance networks, such as web-based and mobile client interfaces, cyber security layers and cloud-based maintenance services.”
Video Analytics, is a key attribute in state of the art IP surveillance installations. This is a key requirement that is especially relevant in retail. Therefore, the decision for the video management and analytics platform has to be very carefully evaluated.

John says, “Analytics will become increasingly important as the supporting technologies, such as video quality, continue to improve. The ability for a retail store to use analytics to see how it can alter the layout of the store or change the positions of advertisement and signage to boost sales or for a casino to use analytics to track why profitability is low at a certain table is an incredibly powerful tool. All of these surveillance and analytics applications require storage solutions to preserve their large amounts of data and Promise is excited to be trusted by so many of these innovative companies.”

Bhushan agrees that there is definitely a growing demand for good analytics software with IP camera installations. It also comes in handy in deployment for managing traffic.

He adds, “Good analytics software offer advantages when it comes to overcoming lapses by human operators such as caused due to lack of attention, fatigue etc. They also provide additional functionality such as Number plate recognition, flagging pre-defined behavior among people and objects, identifying theft etc. Key segments demanding such solutions include public transport, retail, public area surveillance like in malls, parking areas, traffic management, sports venues etc.”

As Traffic management and analytics is a key application area for surveillance solutions, Genetec offers AutoVu, the automatic license plate recognition (ALPR) system in Security Center that makes license plate reading and identification easier.

Firas adds, “Law enforcement agencies, municipalities, and relevant commercial organizations can easily locate vehicles and enforce parking restrictions through this system. AutoVu is designed for both fixed and mobile installations in a variety of applications.”

Collaboration leads the way
With numerous components that go into the deployment of medium to larger scale deployments, it becomes quite necessary to use solutions that are compatible with a large number of industry standard products from other vendors as well.

According to Firas, Genetec’s advanced security solutions have always been built as open architecture systems. This allows customers to optimize a combination of solutions from Genetec, choose their preferred brand of hardware or leverage previous hardware and infrastructure investments.

Firas elaborates, “We have forged partnerships with like-minded technology organizations that equally thrive on innovation and are customer focused. Our partners’ products help enhance and maximize the superior features of our video surveillance and access control systems. By collaborating, we deliver the best solutions and offer boundless application possibilities to various markets with numerous security requirements.”

He comments that strategic partnerships not only help enhance existing product offerings but also open doors to new applications and infrastructures that address current and future requirements.
“In our case, we support a wide range of industry-leading cameras, encoders, storage, and CCTV equipment. Our customers benefit from the largest selection of integrated best-of-breed solutions, trusting completely in the reliability and performance of our joint offerings.”

FLIR offers complete, end-to-end solutions comprised of seamlessly integrated components designed for efficiency and simplicity. In parallel, each component within FLIR’s portfolio is fully open for 3rd party integration, including its entire range of cameras and United VMS platform.
David adds, “Our entire product portfolio supports ONVIF protocol. In addition, FLIR cameras are fully integrated and certified with our VMS, and Latitude, FLIR’s enterprise grade VMS platform, integrates with all the major players that offer complementry VMS technologies, such as access control, analytics, gunshot detection, license plate recognition, and more.”

Focus on channel partnerships
The key for vendors looking to conolidate and continue making inroads into differnt markets and verticals is to have access to as many number of active partners with a strong focus on the physical security domain.
FLIR Security maintains a number of partner networks as part of its global business, including business and sales partners, distributers, certified systems integrators and value-added resellers. The vendor has initiated a number of strategic activities, including the launch of a new channel partner program, as well as training for both thermal products and United VMS platform.

David says, “We’re continuing to enhance our distribution network, from local to global distributers that are opening new markets. Lastly, we continue to enhance our Raven, our industry-leading site planning tool that is used daily FLIR integrators needing to design perimeter applications and video surveillance projects.”

Promise technology has focused on strong channel development including training session for its partners. It had recently held it Surveillance Summit in Dubai where it focused on revealing updates and roadmap to partners.
John adds, “We have very strong and committed partners throughout the region and we work together with them at roadshows and forums and they also play a key role in the solutions summits and certified training courses which we host. Working closely with our partners at these events has proven to be invaluable as we develop great relationships with major system integrators and demonstrate what Promise offers in video surveillance.”

Apart from regulatory requirements that are noted as key drivers of the segment’s growth, the fact is that in any case this always looks to be a safe bet in terms of growth and which can survive slowdown scenarios. After all, not many would be willing to discount the importance of physical security and moreover, the add-on benefits of good Business insights from analytics is a necessity in tough Business environments.

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Redefining Real Estate: The Rise of Wellness-Centric Spaces

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By Mark Phoenix – CEO of Sankari

The way we think about real estate is evolving, and at the heart of this change is a renewed focus on wellness. As we become more aware of the profound impact our living environments have on our health and well-being, it’s clear that real estate must go beyond aesthetics and luxury—it must support a lifestyle of vitality and longevity. To me, true luxury is no longer defined solely by opulence but by spaces that promote health, balance, and connection.

The demand for wellness-oriented spaces is growing rapidly, and real estate developers must rise to meet it. Today’s buyers are looking for more than just high-end finishes and exclusive locations—they want environments that enhance their well-being. Integrating wellness features such as fitness centers, yoga studios, meditation areas, and holistic health services is no longer an option; it’s a necessity. These spaces don’t just add value to a property; they create communities that create physical health, mental clarity, and social engagement.

Wellness-centric design is about more than just adding amenities—it’s about creating environments that encourage movement, relaxation, and human connection. By prioritizing well-being in real estate, developers can offer residents a lifestyle that aligns with modern values and aspirations. These spaces cultivate a sense of belonging, allowing people to come together in ways that enrich their lives beyond the walls of their homes.

Beyond individual benefits, wellness-focused communities have a lasting impact on society. As more people seek out homes that support their health, the real estate industry has an opportunity to lead this cultural shift. Developments that incorporate sustainable materials, biophilic design, and eco-friendly building practices not only benefit residents but also contribute to a healthier planet.

In the ultra-luxury segment, this focus on wellness is especially meaningful. The most sought-after properties are no longer just about extravagance—they are about creating a sanctuary where people can rejuvenate both physically and mentally. True luxury lies in thoughtful, health-driven design that enhances everyday life in meaningful ways.

Designing for wellness also means partnering with visionary architects and designers who understand the importance of both form and function. In regions with challenging climates, for example, innovative solutions can help reduce environmental impact while enhancing comfort and efficiency. Securing sustainability certifications like LEED further reinforces a commitment to responsible development and aligns with the global movement toward eco-conscious living.

For me, integrating wellness into real estate is more than just a trend—it’s a deeply personal mission and a strategic imperative. The places we live should do more than just shelter us; they should actively contribute to our health and happiness. By embedding wellness into the very foundation of luxury real estate, we’re not just shaping beautiful spaces—we’re shaping better lives.

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We are bringing tradition to every table in just five minutes

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Kerala breakfast

Exclusive Interview with Ashvin Subramanyam, CEO International Business, Orkla India

In this exclusive interview, Ashvin Subramanyam, CEO of International Business at Orkla India, shares insights on the brand’s participation at Gulfood 2025 and its mission to blend tradition with innovation in the Middle East. With the launch of Eastern’s 5-Minute Breakfast range and a refreshed Arabic spice portfolio, Orkla IMEA is redefining convenience without compromising on authenticity.

What can we expect from Orkla IMEA’s presence at Gulfood 2025, and how significant is this event for your brand’s growth in the region?

At Gulfood 2025, Orkla IMEA, subsidiary of Orkla India, is set to make a strong impact by unveiling the Eastern 5-Minute Breakfast range, designed to bring the authentic flavors of Kerala to the fast-growing ready-to-cook market in the Middle East. In addition, visitors can expect a refreshed Arabic spice portfolio, reflecting Orkla India’s continued commitment to catering to the diverse culinary preferences of the region.

Gulfood is a key platform for us as it enables us to showcase our latest innovations to a global audience, including retailers, distributors, and food industry leaders. The Middle East is a strategic market for our expansion. By blending tradition with convenience, our goal through this event is to become a household name across diverse communities in the region, reinforcing our commitment to quality, authenticity, and innovation in packaged foods.

How does Gulfood help Orkla IMEA connect with new markets, consumers, and industry partners, particularly in the Middle East?

Gulfood serves as a vital gateway for Orkla India to connect with new markets, consumers, and industry partners through its subsidiary Orkla IMEA in the Middle East. As one of the world’s largest food and beverage trade exhibitions, it provides an unparalleled opportunity to engage directly with key stakeholders, including retailers, distributors, and hospitality businesses, facilitating strategic partnerships and market expansion.

For Orkla India, this event is instrumental in understanding regional consumer trends, preferences, and evolving dietary habits, particularly in the fast-growing packaged food sector. The launch of the Eastern 5-Minute Breakfast range and refreshed Arabic spice portfolio at Gulfood allows us to showcase our innovation in convenience-driven yet authentic culinary solutions.

By participating in Gulfood, we strengthen our brand presence, foster collaborations with regional partners, and position ourselves as a trusted name in ethnic and mainstream food categories. It’s a key milestone in our vision to become a household name in the Middle East.

Eastern is set to unveil its preservative-free quick South Indian 5-Minute Breakfast range. What was the inspiration behind this concept?

The Eastern 5-Minute Breakfast range was inspired by the growing need for convenient, time-saving meal solutions that do not compromise on authentic taste and quality. South Indian breakfasts, particularly Kerala’s traditional dishes, are deeply rooted in culture, requiring significant time and effort to prepare. However, with modern lifestyles becoming increasingly fast-paced, many consumers struggle to recreate these meals from scratch.

Recognizing this shift, Eastern set out to bridge the gap between tradition and convenience by crafting a range that retains the authentic flavours and textures of Kerala’s most-loved breakfasts while eliminating the long preparation time. The preservative-free formula ensures that consumers enjoy fresh, wholesome meals made from high-quality ingredients in just three easy steps, ready in five minutes.

With this innovation, Eastern empowers busy professionals, young families, and expatriates to stay connected to their culinary heritage without compromising on their schedules, making traditional breakfast accessible anytime, anywhere in just 5 minutes.

Can you give us an insight into the development process behind this 5-Minute Breakfast range, especially in maintaining authentic South Indian flavors without preservatives?

The development process for our 5-Minute Breakfast range began with a deep understanding of our consumers’ evolving lifestyles and their desire for authentic Kerala-style breakfasts that eliminate a lengthy preparation process. We identified a unique need-gap: while traditional dishes like Puttu, Appam, and Idiyappam are much-loved, the time and effort they require can be challenging in today’s fast-paced world.

Our journey involved benchmarking these dishes to the traditional methods used by homemakers, capturing the essence of how an amma would prepare them at home. This set the standard for the flavor profiles we aimed to achieve. The challenge was to replicate the authentic taste and texture while ensuring our products were preservative-free.

Our R&D team worked tirelessly, conducting extensive trials to balance authenticity and convenience. Through our innovation center we crafted recipes that retain the goodness of traditional Kerala breakfasts while being ready in just five minutes. With this range, Eastern redefines breakfast convenience, allowing families to savor the true flavors of Kerala in a fraction of time.

With over one million Keralites in the UAE, how does Eastern plan to cater to both the traditional tastes of this community and the broader multicultural audience?

With almost two million Keralites in the UAE, Eastern understands the deep emotional and cultural connection this community has with its traditional cuisine. The Eastern 5-Minute Breakfast range is designed to preserve the authentic flavours of Kerala while offering a convenient solution for modern lifestyles. By using high-quality ingredients and a preservative-free formula, the range ensures that the taste and texture remain true to tradition, making it an ideal choice for Malayalees longing for home-cooked meals.

While there are other instant and ready-to-eat options in the market, Eastern’s range stands out by offering dishes like Puttu and Palappam, which traditionally require culinary expertise and time-consuming preparation. These dishes are not widely available in the quick- convenience food category.

At the same time, Eastern is expanding its reach to a broader multicultural audience by showcasing South Indian cuisine as a flavourful, nutritious, and easy-to-prepare option for all. The simplicity of the 3 Easy Steps preparation makes these dishes accessible to non-South Indian consumers who are eager to explore new flavours. Through strategic retail partnerships, digital outreach and and aggressive in-store sampling, Eastern aims to introduce and establish South Indian breakfast as a preferred choice for consumers in this region.

What’s one thing about Orkla IMEA that people might not know but should?

While Orkla IMEA was incorporated recently, we have been in the region for over 25 years now, through our brand Eastern.

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2025 Hospitality Tech Trends

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By Prince Thampi, Founder and CEO, Hudini

As we approach 2025, the hospitality industry is poised for transformational growth, driven by evolving traveller preferences and advancements in technology. The future of hospitality promises enhanced convenience, personalisation and sustainability, with a significant focus on creating memorable experiences for guests. Let’s dive into five key trends that will shape the hospitality tech landscape in 2025 and beyond.

  1. The Continued Rise of Frictionless Technology

The increased demand for frictionless experiences is set to dominate the industry, with more and more travellers preferring hotels that offer touch-free check-in, check-out, and room access via mobile apps. This trend reflects a broader shift towards easy interactions powered by seamless digital integration. Mobile apps have been an essential tool for a few years now, enabling guests to manage their stays, order room service, and access hotel information effortlessly. With the introduction of Gen AI, those apps have become more powerful than ever and are now able to provide highly personalised recommendations and speak in different languages.

Hotels embracing this trend will gain a competitive edge, as tech-savvy travellers prioritise convenience and efficiency during their stay. According to a recent survey by Deloitte, around 72% of travellers are more likely to choose a hotel that offers mobile check-in and check-out services over those that don’t.

  • Hyper Personalised Guest Experiences

In 2025, personalisation will continue to be at the core of hospitality services but will finally be taken to the next level thanks to Gen AI. Guests expect hotels to anticipate their needs and offer tailored experiences, from customised room settings to personalised dining recommendations. Apps powered by AI are now able to predict guest needs based on a wealth of data, ingested from the hotel systems or fed externally.

Leveraging guest data and insights, hotels can create unique offerings that cater to individual preferences. This level of personalisation not only enhances guest satisfaction but also fosters loyalty and repeat bookings. According to Oracle’s findings, biometrics and AI are set to play pivotal roles, with 62% of guests valuing automated recognition for personalised interactions. Biometrics will experience a breakthrough into mainstream hospitality in 2025. Facial recognition technology has matured significantly and is ready to be weaved into the guest experience. It will enable better security and guest recognition while protecting their privacy at the same time.

  • AI-Enabled Customer Service

Artificial intelligence is revolutionising every aspect of the hospitality industry, but will be by itself a new way of providing customer service. Chatbots and virtual assistants are becoming standard tools for handling common queries, offering instant support, and streamlining operations at any time and in any language.

AI-driven solutions not only enhance efficiency but also provide guests with 24/7 assistance, ensuring a smoother and more satisfying experience. By integrating AI technologies, hotels can free up staff to focus on delivering exceptional in-person service.

  • Sustainability and Eco-Friendly Practices

Sustainability is no longer optional, it’s a necessity often enforced by regulation. Travellers are increasingly favouring hotels that adopt eco-friendly practices, such as using locally sourced food, implementing energy-efficient operations, and reducing waste.

By prioritising sustainability, hotels not only meet guest expectations but also contribute positively to the environment. This commitment to green initiatives enhances brand reputation and attracts environmentally conscious travellers. A recent survey by Booking.com found that 83% of global respondents believe more sustainable travel is vital, with 49% believing there aren’t enough sustainable travel options and 53% saying they get annoyed when a hotel prevents them from being sustainable.

Smart use of technology is key in the sustainability journey of hotels. Technology can accurately measure the reduction in carbon footprint, it will help reduce energy and adopt renewable energy sources, and will enable the effective management of food waste. Many hospitality apps allow guests to apply green energy settings to a room, some will even exchange your energy savings to loyalty points.

  • The return of ‘real’

With Gen Z – the first generation grown up with everything digital – becoming the next large group to travel, the craving for ‘real’ experiences is bigger than it ever was. Hotels focusing on truly unique and hyper local experiences; a great meal, cultural outing, or wellness treatment will win the hearts of this generation.

Fortunately hotel apps, AI, automation of processes, sustainability tech and the removal of cumbersome processes like checking-in and studying paper manuals will free up hotel staff to allow them to do what they do best: providing unforgettable, personalised and sustainable experiences.

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