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From AI to Instant Settlements: Boosting Acceptance, Fighting Fraud, Maximizing Revenue!

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Financial Integrator sat down with Remo Giovanni Abbondandolo, General Manager for MENA at Checkout.com, which is at the forefront of the digital payments revolution, offering a diverse range of payment methods tailored to global and regional needs. Supporting over 145 currencies, its technology helps businesses boost acceptance rates, combat fraud, and optimize revenue. With innovations like AI-powered Intelligent Acceptance and Flow, Checkout.com enhances transaction efficiency while maintaining compliance with regulatory standards. The company is also addressing the growing demand for cross-border payments in MENA, where e-commerce is surging.

What range of payment methods does Checkout.com offer to meet diverse customer needs, and how do these solutions address varying preferences and requirements?

Checkout.com processes payments for thousands of companies that shape the digital economy. Our global digital payments network supports over 145 currencies and delivers high performance payment solutions across the world, processing billions of transactions annually. With flexible and scalable technology, we help enterprise merchants boost acceptance rates, reduce processing costs, combat fraud, and turn payments into a major revenue driver.

Our global suite of connected payment methods enhances payment performance and makes it easy for customers to shop how they prefer, wherever they are. By partnering with us, merchants can access these tools to drive loyalty and conversions across markets. In addition to popular payment methods like major credit and debit cards and digital wallets such as Apple Pay and Google Pay, we provide a variety of region- and country-specific solutions. In the MENA region, this includes local options like Mada in KSA, KNET in Kuwait, Benefit in Bahrain, Qpay in Qatar, Omannet in Oman and wallets such as STC Pay. We also support alternative payment methods tailored to diverse use cases, such as Tabby and Tamara for Buy Now Pay Later (BNPL) options.

Our extensive range of options gives businesses the flexibility to implement payment methods that align with their target markets and specific needs. Leveraging our local expertise and global reach, our partners can expand more easily by facilitating cross-border transactions and enhancing customer experiences. By meeting customers where they are and supporting their preferred payment methods, we help businesses thrive in the digital economy. Whether enabling seamless cross-border transactions for global brands or empowering merchants to serve niche markets, our solutions are designed to adapt to evolving demands while ensuring top-tier payment performance and compliance.

Can you share insights on the innovations Checkout.com is implementing to enhance convenience, personalization, and overall user experience for end-users?

At Checkout.com, we’re constantly innovating to enhance convenience, personalization, and user experience for end-users. For example, our AI-powered Intelligent Acceptance tool is setting a new standard in payment performance by analyzing real-time data to maximize transaction approval rates. Running millions of optimizations per day, it has helped customers unlock $9bn in additional revenue, using AI trained on billions of transaction data points originating from the entire Checkout.com merchant portfolio.

In addition, Flow, our customizable payment interface, further simplifies the payments process for merchants by dynamically presenting the most relevant payment methods based on user preferences, market demands, and regulatory requirements. It has built-in optimizations that aim to streamline the payment experience for consumers. This flexibility enables businesses to seamlessly expand into new markets while adhering to compliance standards such as PCI, GDPR, and card scheme regulations.

We also prioritize user experience by designing intuitive, mobile-optimized payment flows that ensure accessibility across devices. Our real-time fraud detection systems have prevented over $2 billion in fraudulent activity, ensuring the highest level of trust for both merchants and consumers.

Checkout.com also launched the Checkout Business Account last year, designed to help businesses optimize cash flow management and reduce the time and cost of money in transit. For merchants, faster access to cash is critical, hence the company provides same-day settlements before receiving funds from Visa or Mastercard. Further rollouts are anticipated in 2025, including competitive yields on balances and seamless expense management.

By combining advanced technology with user-first design, Checkout.com helps businesses deliver payment experiences that are not just fast and secure but also personalized to meet the evolving expectations of today’s customers worldwide.

What factors are driving the increasing demand for cross-border payments, and how does Checkout.com address the complexities associated with this growing requirement?

The rising demand for cross-border payments is driven by key trends highlighted in our “State of Digital Commerce in MENA 2024” report. E-commerce growth has dramatically reshaped the region, with the number of daily digital shoppers in MENA surging by 80% since 2020. Saudi Arabia leads this digital transformation with an impressive 180% growth in consumers shopping online at least once a week, followed by the UAE and Kuwait, which have each seen a 140% increase. As consumer trust in online transactions grows, preferences are shifting rapidly – cash-on-delivery usage has halved since 2020, dropping to just 10% in the UAE and Saudi Arabia.

These evolving consumer behaviors underline the demand for secure, seamless, and efficient payment experiences. The report also reveals strong preferences for cross-border shopping, particularly in Qatar and Kuwait, where 41% and 40% of respondents, respectively, cited cross-border shopping as a key motivator for e-commerce. Saudi Arabia remains at the forefront of this trend, driven by its status as the largest regional market for cross-border transactions.

These trends underscore the vast opportunities for merchants to capitalize on the economically resilient MENA market while catering to its diverse consumer preferences. However, the varied shopping behaviors across sectors and regions add layers of complexity to meeting customer needs in an increasingly globalized landscape.

At Checkout.com, we simplify these challenges with a comprehensive portfolio of innovative products and services, bolstered by deep regional expertise. Our localized acquiring solutions optimize transaction efficiency by reducing costs and enhancing approval rates, all while improving payment performance, supported by a strong network of partnerships across the region.

How are advanced payment solutions, such as AFT’s, enhancing the ecommerce experience for businesses and consumers?

Advanced payment solutions like Account Fund Transfers (AFTs) are revolutionizing e-commerce by addressing inefficiencies in traditional payment systems and unlocking new opportunities for businesses and consumers.

For businesses, AFTs enable faster cash flow by reducing settlement times from days to seconds, enhancing liquidity and operational efficiency. This real-time processing allows companies to reinvest funds quickly, scale operations, and expand into new markets. Beyond e-commerce, AFTs are transforming industries such as remittance, enabling seamless cross-border transfers that are faster and more cost-effective. They are also supporting the rapid growth of digital wallets by allowing instant top-ups, meeting the demands of a digital-first economy. The innovative partnership between Visa, Checkout.com, and Stake serves as a strong example of how AFTs can facilitate seamless global transactions, simplifying cross-border payments and reducing costs.

For consumers, AFTs provide the speed, convenience, and security required in today’s fast-paced digital world. Whether it’s transferring funds, topping up wallets, or making purchases, AFTs ensure instant, reliable transactions. As seen in the UAE real estate sector, AFTs also enable global users to access opportunities previously hindered by traditional payment complexities, offering seamless and secure investment capabilities.

By combining speed, efficiency, and security, AFTs transform how businesses and consumers interact with digital payment systems, fostering trust, innovation, and growth across a variety of use cases in the global economy.

What is Checkout.com’s perspective on the future of the payment industry over the next 5-10 years, particularly in the context of the MENA region’s evolving digital economy?

At Checkout.com, we envision the future of payments as one characterized by seamless, secure, and efficient transactions, driven by continuous innovation and evolving consumer expectations. Our commitment is to provide businesses and consumers with cutting-edge payment solutions that simplify and enhance the digital economy.

We are focused on empowering businesses with advanced solutions like Account Fund Transfers (AFTs), which improve cash flow by enabling faster, more predictable settlements. AFTs help businesses streamline operations, reduce costs, and expand into new markets, providing a clear advantage in an increasingly globalized economy. By optimizing payment performance, we enable merchants to enhance approval rates, minimize payment failures, and maximize revenue potential.

For consumers, we ensure instant, frictionless transactions that meet the demands of a fast-paced digital world. With real-time processing and advanced fraud detection, we deliver a seamless and secure experience that fosters trust in digital commerce platforms.

At Checkout.com, flexibility, agility, and performance are at the core of everything we do. Our localized acquiring solutions and deep regional expertise enable us to optimize transaction efficiency, enhance approval rates, and support merchants in their growth. As we continue to innovate, we remain dedicated to shaping the future of payments and driving the digital economy forward with secure, efficient, and customer-centric solutions that improve payment performance across the board.

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DO FISCAL STIMULUS MEASURES SUPPORT THE US MARKET GROWTH, AND IS A DEFAULT POSSIBLE?

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With the dirham pegged to the US dollar and UAE investors exposed to global markets, decisions made by the Federal Reserve and the US government can influence local borrowing costs, liquidity, and investment
sentiment. Michael Smirnow, Chief Investment Officer, Arabian Capital Gulf
After the global financial crisis, U.S. authorities tried to stimulate the economy primarily through monetary measures: the Federal Reserve cut interest rates to zero and launched quantitative easing (QE) for the first time, purchasing assets to provide market participants with liquidity. As a result, the Fed’s balance sheet grew to USD 8 trillion by 2021. However, between 2008 and 2020, the U.S. economy did
not experience rapid growth, and inflation regularly remained below the target level. Everything changed in 2020, when the government entered the stimulus fray for the first time in many years. While the Fed’s accommodative monetary policy primarily helped large banks and market participants, at the onset of
the pandemic the U.S. government began distributing money to households and increasing budget expenditure across nearly all areas. Compared with monetary measures, these fiscal stimulus measures proved to be a significantly more powerful tool for stimulating the economy; however, they increased
government debt by the aforementioned 61%. Against this backdrop, we expect the next few years to be shaped primarily by fiscal stimulus, with
government action, rather than the Federal Reserve, becoming the key factor for investors. Indeed, while the private sector ran large deficits before 2008, the deficit now lies with the government, while private-sector indebtedness is declining. In the years following the pandemic, the largest government deficits coincided with the strongest growth in financial markets. This is unsurprising, since a public-sector deficit becomes private-sector income. This dynamic enabled the U.S. economy to remain resilient in 2023-2024 despite the Fed’s record pace of interest-rate increases. Whichever U.S. political party is in power will continue along this path;

Trump is also doing the same through legislation known as the “Big Beautiful Bill.” As long as inflation in the United States remains under control, this race will continue.
The current balance between monetary and fiscal stimulus vividly illustrates this argument. On the one hand, the U.S. Federal Reserve is adopting an increasingly neutral stance and is clearly in no hurry to cut interest rates or introduce new stimulus programmes. On the other hand, the Treasury is entering the fray: as yields on long-term U.S. bonds confidently exceed 5%, the Treasury has launched a program to buy back its long-term debt. In effect, this gives the bond market the same kind of stimulus the Fed previously delivered.

Thus, the balance of power is changing, but the direction remains the same: the United States still needs accommodative monetary conditions. If these are not achieved through monetary measures, they will be achieved through fiscal ones.
(Arabian Gulf Capital (AGC) holds a Category-1 Investment Firm license issued by the Central Bank of Bahrain and provides tailored investment solutions to individual, corporate, and institutional clients.)

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Navigating Growth and Liquidity: The Shift to Predictive Credit Intelligence in the GCC

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As GCC businesses expand into new markets and increasingly complex supply chains, traditional credit assessment is giving way to a more predictive approach. In this interview with Mohamad Jomaa, CEO and Country Manager for GCC and Egypt at Coface, we explore how real-time data, AI and early-warning intelligence are helping CFOs anticipate payment risk, protect working capital and make more confident decisions across customers, suppliers and markets.

What is driving the shift from relationship-based credit decisions to predictive credit intelligence among CFOs in the GCC?

Relationships remain fundamental to business in the GCC and will continue to be. What has changed is the speed at which companies are expanding into new sectors, markets, and supply chains. As organizations grow beyond their traditional networks, finance leaders need additional tools to assess customers, suppliers, and partners they may not know well.

Today’s CFOs are increasingly complementing business relationships with data-driven insights. They need greater visibility not only into credit risk, but also into supply chain dependencies, corporate ownership structures, payment behavior, and potential vulnerabilities across their ecosystem.

Predictive intelligence provides that forward-looking perspective. It helps businesses make faster and more informed decisions, strengthen due diligence processes, identify opportunities, and anticipate risks before they impact cash flow, operations, or growth plans.

What trends are you currently seeing in payment delays and corporate defaults across the UAE and Saudi Arabia?

The overall economic outlook in both the UAE and Saudi Arabia remains positive, supported by ambitious investment programs and continued economic diversification. At the same time, businesses continue to face uneven market conditions across sectors.

Drawing on Coface’s unique experience as a global trade credit insurer, we monitor payment behavior, claims activity, and credit events across millions of companies worldwide. What we are seeing today is not necessarily a significant increase in corporate failures, but rather signs of pressure on working capital in specific industries.

Payment delays have become more common in sectors exposed to longer project cycles, margin pressure, or supply chain disruptions. For finance leaders, the challenge is distinguishing between temporary liquidity constraints and deteriorating credit quality. This is where access to real-time payment data and early warning indicators becomes particularly valuable.

How can better credit intelligence improve cash flow, working capital, and overall financial resilience?

Better intelligence enables businesses to make more informed decisions across the entire customer and supplier lifecycle. By combining financial information, payment behavior, sector analysis, ownership data, Country Risk Assessments, Sector Risk Assessments, and ongoing monitoring, organizations gain a much clearer view of both risk and opportunity.

This has a direct impact on cash flow and working capital. Businesses can identify signs of financial stress earlier, reduce exposure to overdue accounts, prioritize collections efforts, and allocate credit more effectively. Access to real-time information and early warning indicators allows companies to act before issues translate into cash flow challenges.

Increasingly, however, financial resilience is not only about customer risk. It is also about understanding vulnerabilities across the supply chain. A disruption involving a key supplier, contractor, or logistics partner can have a significant impact on operations, costs, and liquidity. Better intelligence provides greater visibility into these critical dependencies, helping organizations identify concentration risks, assess the financial health of strategic partners, and strengthen business continuity planning.

As companies expand into new markets and engage with new customers, suppliers, and partners, they need confidence in who they are doing business with. Access to reliable data on ownership structures, financial health, payment behavior, sector outlooks, and country risk helps organizations make better-informed decisions and reduce uncertainty when entering new commercial relationships.

. What warning signs should finance leaders monitor before extending credit to new customers or entering unfamiliar markets?

Financial statements remain important, but they only tell part of the story. Finance leaders should also evaluate payment behavior, ownership structures, management stability, sector outlooks, supplier concentration, and exposure to geopolitical or regulatory risks.

One of the most valuable early warning indicators is a deterioration in payment behavior. In many cases, companies begin showing signs of financial stress long before it becomes visible in published financial statements.

Similarly, supply chain concentration risks should not be overlooked. A business may appear financially sound while remaining highly dependent on a small number of customers, suppliers, or projects. Understanding these dependencies is an increasingly important component of due diligence.

Effective credit decisions require a broader assessment of the business ecosystem rather than focusing solely on traditional financial metrics.

This is why a combination of company information, payment behavior, Country Risk Assessments, Sector Risk Assessments, and supply chain intelligence is increasingly becoming an essential part of the decision-making process.

How are AI and predictive analytics changing the way organizations assess credit risk and make financing decisions?

Financial statements remain important, but they only tell part of the story. Finance leaders should also evaluate payment behavior, ownership structures, management stability, sector outlooks, supplier concentration, and exposure to geopolitical or regulatory risks.

One of the most valuable early warning indicators is a deterioration in payment behavior. In many cases, companies begin showing signs of financial stress long before it becomes visible in published financial statements.

Similarly, supply chain concentration risks should not be overlooked. A business may appear financially sound while remaining highly dependent on a small number of customers, suppliers, or projects. Understanding these dependencies is an increasingly important component of due diligence.

Effective credit decisions require a broader assessment of the business ecosystem rather than focusing solely on traditional financial metrics.

This is why a combination of company information, payment behavior, Country Risk Assessments, Sector Risk Assessments, and supply chain intelligence is increasingly becoming an essential part of the decision-making process.

What sectors in the GCC are showing the strongest opportunities, and where are the highest risks based on your data?

Our outlook combines insights from Coface’s payment experience data, claims observations, Country Risk Assessments and Sector Risk Assessments. Together, these provide a comprehensive view of the opportunities and vulnerabilities shaping the business environment across the GCC.

We continue to see attractive opportunities in sectors supported by economic diversification strategies, digital transformation, infrastructure investment, logistics development and the energy transition. These areas are benefiting from sustained investment, strong policy support and growing regional demand.

At the same time, businesses operating in sectors facing tighter margins, elevated input costs, project execution challenges or longer payment cycles require closer monitoring. What is important to remember is that risk is rarely uniform across an entire sector. Performance can vary significantly from one company to another depending on its financial strength, competitive positioning, customer base and exposure to broader supply chain dynamics.

Looking ahead, how do you see the role of predictive intelligence evolving within corporate finance over the next three to five years?

Over the next three to five years, predictive intelligence will become an integral component of decision-making across finance, procurement, sales, treasury, compliance, and risk management functions.

We expect companies to move beyond using intelligence solely for credit assessments and begin embedding it throughout the business. This includes supplier selection, customer onboarding, supply chain management, compliance checks, investment decisions, and strategic planning.

The organizations that will be most successful are those that can combine technology, data, and human expertise to obtain a holistic understanding of their business ecosystem.

In an increasingly interconnected world, success will depend not only on knowing who you do business with, but also on understanding the risks and opportunities across the entire value chain. Access to reliable, forward-looking intelligence will therefore become a key competitive advantage, helping companies grow confidently while remaining resilient in a rapidly changing environment.

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Standard Chartered becomes first Global Systemically Important Bank (G-SIB) to launch Institutional Bitcoin and Ether spot trading in the UAE

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Standard Chartered today announced the expansion of its institutional Bitcoin (BTC/USD) and Ether (ETH/USD) spot trading in the UAE through ‘Standard Chartered DIFC’[1].

This makes Standard Chartered the first Global Systemically Important Bank (G-SIB) to offer the capability in the market and the only global bank currently offering institutional digital asset spot trading in the region. The move further broadens the bank’s regulated digital asset offering in the UAE by adding execution to its custody offering.

The capability enables eligible institutional clients to access deliverable Bitcoin and Ether spot trading through Standard Chartered’s electronic trading channels. It is integrated into the Bank’s existing platforms, enabling clients to access crypto-asset trading through familiar FX interfaces.

Clients may settle trades with a custodian of their choice, including Standard Chartered’s digital asset custody solution that was launched in September 2024.

Rola Abu Manneh, Chief Executive Officer, UAE, Middle East and Pakistan at Standard Chartered, said: “The UAE has developed a clear digital assets regulatory framework that supports institutional participation and innovation. Extending our Bitcoin and Ether spot trading capability to institutional clients is a significant step in broadening our regulated digital asset proposition in the market. By combining execution with secure custody, governance and the connectivity of a global bank, we are providing clients with a more integrated way to participate in digital asset markets.”

Christopher Parsons, Senior Executive Officer, Standard Chartered DIFC, said: “DIFC provides an established platform for international financial institutions to deploy global capabilities across markets. Extending our institutional digital asset trading capability through the Centre demonstrates the strength of that model, combining Standard Chartered’s global markets expertise and network with a regulated base from which we can serve clients across the region.”

Standard Chartered first introduced institutional Bitcoin and Ether spot trading through its UK branch in July 2025, becoming the first G-SIB to offer deliverable spot crypto-asset trading to institutional clients. The UAE launch extends that established global capability into a market where the Bank has been building its institutional grade digital assets offering.

The latest UAE capability builds on Standard Chartered’s broader digital assets strategy, which spans custody, trading and tokenisation capabilities through its Corporate and Investment Bank, while its ventures ecosystem extends these capabilities through Zodia Markets and Libeara. Together, these capabilities are designed to support institutional clients’ evolving digital asset needs through regulated infrastructure and services.

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