Hospitality
BEYOND THE STADIUM: HOW HOTELS CAN WIN BIG IN THE SPORTS TOURISM BOOM
By Ben Thomsett, Marketing Manager, Hudini
2025 has been a blockbuster year for global sporting events in the Middle East. From the Asia Cup cricket clashes in the UAE in September, the Qatar Grand Prix in November followed by the Abu Dhabi Grand Prix in December, the Abu Dhabi Championship golf in November with the season-ending DP World Tour Championship in Dubai the week after, to the T100 triathlon and Dubai Premier Padel P1 in November, the calendar has been full with headline events. Add to that the return of European soccer leagues after the summer, the game is on.
For hotels, this isn’t just game season. It’s a golden opportunity. Sports tourism already accounts for 10% of global tourism spending, a staggering $560 billion in 2023, and is projected to double by 2032. Fans don’t just travel to watch games; they extend trips, explore cities, dine out, and celebrate victories long after the final whistle. The real prize for hoteliers lies not only in selling rooms, but in upselling experiences that keep guests engaged before, during, and after the action.
Understanding the sports traveller
Unlike traditional leisure tourists, sports fans often plan trips around specific fixtures, but what they do off the field is just as valuable. Expedia’s latest study shows that:
- 62% of sports trips last between 2–6 days, and nearly one in five travellers stay a week or longer
- Over 50% of sports fans spend significantly on ancillaries, while cultural preferences vary: Japanese tourists lean toward sightseeing, Germans toward history, and younger travellers toward wellness and adventure
- On average, travellers spend $1,500 per trip, with nearly a quarter of that reserved for activities outside the stadium
The implication is clear: fans may come for the match, but hotels that fail to extend the experience risk losing wallet share to restaurants, bars, and online platforms.
Why upselling matters more than ever
Upselling isn’t about pushing extras, it’s about anticipating what guests already want and making it easy to say “yes.” After all, when fans fly halfway across the world for a tournament, they’re primed to spend on memorable experiences.
Consider three phases of the journey where upselling makes the difference:
- Pre-arrival
- Offer packages like “Match Night Dining Deals” or “City Sightseeing + Stadium Shuttles”
- Highlight communal match screenings for guests without tickets, complete with bundled food and drink offers
- In-stay
- Trigger real-time offers: “Celebrate the win with 20% off cocktails in the lounge”Push personalised recommendations based on guest demographics and country of origin on hotel apps
- Simplify bookings through mobile apps for spa, transport, or dining reservations
- Post-stay
- Keep the fan relationship alive with loyalty offers tied to future tournaments or repeat matches
Hotels that master these touchpoints not only capture incremental revenue but also deepen guest loyalty, converting one-time visitors into lifelong fans.
How technology brings this to life
Here’s where digital guest platforms, like ours at Hudini, change the game. By blending personalisation, real-time engagement, and seamless booking, hotels can transform upsell opportunities into frictionless experiences.
- Pre-event engagement
Imagine a fan in Dubai ahead of the India–Pakistan cricket clash. Hours before the game, they receive a push notification on the hotel App for “Match Day Brunch” at the hotel’s rooftop bar, complete with shuttle booking to the stadium. For those without tickets, the App promotes a live screening in the lounge with a Burger & Drink Combo. - Post-event opportunities
As the final whistle blows, the App nudges guests with a timely “Celebrate the win with cocktails in the lobby bar” offer. The next morning, another notification highlights a “Recovery Spa Package”, perfectly timed for fans who partied late into the night. - Personalisation at scale
The technology to drive personalisation at scale is already available. For example, Hudini’s AI-driven engine ensures offers resonate with different guest segments: food & beverage packages for groups of friends, sightseeing bundles for families and spa recovery packages for the night owls. Multilingual support ensures no fan feels left out, no matter where they’re from. - Frictionless execution
Crucially, all of this happens within a few taps. Guests can book, pay, and confirm instantly via the app, in-room tablet, or even the TV.
In short: technology ensures that upselling doesn’t feel like selling, it feels like service.
Beyond the stadium: Capturing the real goldmine
Sports tourism is no longer niche; it’s mainstream, global, and growing fast. For hoteliers, the opportunity is not simply to provide a bed for the night, but to become the hub of the fan experience.
Those who can see beyond the stadium, those who curate dining, wellness, cultural, and celebratory touchpoints around the big match will be the ones to unlock the true value of this booming market.
With smart upselling powered by digital AI-powered guest engagement platforms, hotels can score bigger than ever, not just during this sports season but for every one that follows. An omnichannel solution that unifies guest touchpoints and channels, spanning mobile, web, in-room tablets, and IPTV, lets hotels anticipate guest needs and deliver the right offers at the right moment. By staying connected pre- to post-stay, hotels that think beyond the stadium can become genuine experience hubs, turning fans into loyal brand advocates.
Hospitality
VELAA PRIVATE ISLAND ANNOUNCES THE VELAA VAMPIRE CHRONICLES FOR HALLOWEEN 2026
Velaa Private Island has announced The Velaa Vampire Chronicles, an eight-day Halloween takeover running from 25th October to 1st November 2026 in the Maldives’ Noonu Atoll.
For GCC travellers, the programme lands on a Halloween weekend, the 31st falls on a Saturday this year, making it a short-haul family escape at the close of the region’s October school break period.
Rather than a single themed night, the Chronicles run as a series of separate experiences, with a dedicated children’s strand across all eight days.
Across the resort, the weekend brings several experiences together at once. Younger guests can join the Lha Velaa Kids Club’s Little Vampires programme, while the Vampire’s Lair Escape Room and Scary Train Ride offer after-dark thrills for the whole family. Meanwhile, The Immortals’ Stage brings a night of live music and entertainment, before it all builds to the gothic-themed Halloween Gala Dinner on 31st October.

Tokey & Friends: Little Vampires
What: Tokey and his friends turn into the island’s littlest vampires, with fang-tastic games, spooky crafts and daily Halloween surprises.
When: 25th October – 1st November 2026
Where: Lha Velaa Kids Club, Velaa Private Island
The Vampire’s Lair Escape Room
What: Enter the Count’s hidden realm, follow the trail of clues and escape before darkness claims you.
When: 26th – 27th, 29th – 30th October and 1st November 2026
Where: The Velaa Coral House, Velaa Private Island
The Immortals’ Stage
What: Charly’s Angels take the stage for an evening of music, dance and live entertainment.
When: 28th October 2026
Where: Athiri Beach, Velaa Private Island
The Scary Train Ride
What: A haunting night-time journey through the island’s shadows, with vampires waiting around every corner.
When: 29th – 30th October and 1st November 2026
Where: Velaa Private Island
Age: All ages
The Halloween Gala Dinner
What: The Count’s invitation to an evening of exceptional dining and captivating performances, beneath the moonlit sky. The dress code is gothic.
When: 31st October 2026
Where: Velaa Private Island
To know more or for reservations, please visit the website https://www.velaaprivateisland.com/.
Hospitality
Accor Loyalty Pays Off: Members Spend 2.6x More, Driving Growth at Mövenpick Hotel Apartments Downtown Dubai
Subscription-based hotel loyalty is delivering measurable returns across the Accor network, according to newly compiled data from ALL Accor+ Explorer, the premium tier of Accor’s loyalty subscription line.
Explorer members now number more than 480,000 across 22 countries, including the UAE, and are driving outsized value for the hotels they stay in: 2.9 times more stays, 74% more repeat visits, and 2.6 times more spend compared to non-members. These figures rise to 4.8x and 4.1x respectively when compared against guests with no ALL Accor loyalty status at all.
Across the Accor network, Explorer members have already logged more than 3.5 million room nights and contributed €454 million in room revenue, with Asia Pacific accounting for 36% of total ALL Accor loyalty contribution, underscoring the region’s growing weight in the group’s global loyalty strategy.
In the UAE, that momentum is playing out at a hotel level. Mövenpick Hotel Apartments Downtown Dubai, the five-star, 244-apartment property located moments from Burj Khalifa and The Dubai Mall, is among the Accor hotels offering the full suite of Explorer member benefits.
For members, that includes two complimentary Stay Plus nights every membership year, 15% off public rates at more than 4,500 Accor hotels worldwide, up to 50% off through limited-time Red Hot Rooms offers, and 30% off dining plus 15% off drinks for tables of up to ten guests. Guests can put those savings towards dining at the hotel’s Grazer Restaurant, relaxing at the Oasis Terrace & Garden restaurant, or enjoying its signature daily Chocolate Hour in the lobby.
The data adds to a broader industry conversation about the economics of hotel loyalty: as subscription models mature, hotels are increasingly finding that the depth of a guest’s engagement, not just their volume of bookings, is what drives long-term revenue.
For a destination like Downtown Dubai, where business travellers, families and long-stay guests converge around landmarks like Burj Khalifa and The Dubai Mall, that engagement is translating directly into repeat stays and higher spend at the property level.
ALL Accor+ Explorer membership is available for USD 249 annually and can be purchased via accorplus.com or directly through participating hotels, including Mövenpick Hotel Apartments Downtown Dubai.
Hospitality
Majestic Hotels Celebrates World Tourism Day with Two Decades of Dubai Hospitality and a Growing Homegrown Legacy
As the world comes together to celebrate World Tourism Day on Sunday, 27 September, UAE based hospitality group Majestic Hotels is marking the occasion by celebrating two decades of homegrown hospitality, meaningful guest experiences and its continued growth alongside one of the world’s most dynamic tourism destinations.
With a distinguished collection of upscale four-star properties across Dubai, including Majestic City Retreat, Majestic Premier and Majestic Cove, Majestic Hotels has built its reputation around a simple philosophy: “Make a Memory.” The tagline reflects the group’s commitment to creating stays that go beyond accommodation, connecting guests with the character, culture and energy of Dubai while giving them experiences worth remembering.
The group is celebrating a particularly significant year in 2026, marking its 20th anniversary while also expanding its portfolio with the launch of its fourth property, further strengthening its presence in Dubai’s competitive and rapidly evolving hospitality landscape.
For Majestic Hotels, the milestone reflects not only the growth of its portfolio, but also the evolution of Dubai itself. Over the past two decades, the city has transformed into one of the world’s leading destinations for leisure, business, retail, gastronomy and international events, welcoming millions of visitors from around the globe.
A Homegrown Hotel Group Rooted in Dubai Strategically located across Dubai, Majestic Hotels’ properties provide guests with convenient access to the city’s key attractions, transport links and business districts.
The group’s hotels place visitors within easy reach of some of Dubai’s most iconic cultural and leisure landmarks, including Meena Bazaar, Dubai Frame, the Gold and Spice Souqs, Dubai Museum, Dubai Creek, Dubai Mall and Dubai World Trade Center. Convenient access to metro connections and Dubai International Airport also makes the properties well suited to both international leisure travellers and business guests.
This balance between contemporary comfort and Dubai’s cultural heritage is central to the Majestic Hotels experience. Rather than simply offering a place to stay, the group encourages guests to explore the city, discover its neighbourhoods and create their own Dubai stories.
The result is a hospitality proposition that combines the comfort expected from an upscale four-star hotel with a distinctly local sense of place.
Looking ahead to Dubai’s Q4 Tourism Season
World Tourism Day also comes at an important point in Dubai’s annual tourism calendar, as the city prepares to enter its traditionally vibrant Q4 season.
With cooler weather bringing increased opportunities for outdoor experiences, cultural exploration, shopping, dining and entertainment, the final quarter of the year is a particularly important period for Dubai’s hospitality sector. The season also brings a diverse mix of international visitors, families, business travellers and returning residents to the city.
For Majestic Hotels, the upcoming season represents an opportunity to welcome both first-time visitors discovering Dubai and returning guests looking to experience the city from a familiar base.
From exploring historic Dubai Creek and the traditional souqs to visiting world-renowned attractions, shopping destinations and major business and entertainment venues, guests staying at Majestic Hotels can experience the many sides of Dubai within easy reach of their hotel.
As the group enters its third decade, its focus remains firmly on the guest experience, creating comfortable stays, meaningful connections and memories that encourage visitors to return.
Twenty years of making memories
For 20 years, Majestic Hotels has grown alongside Dubai, evolving with the city’s tourism landscape while maintaining its identity as a homegrown hospitality group.
Its latest expansion in 2026 marks another milestone in that journey, bringing the portfolio to four properties and opening a new chapter for the group.
As Dubai continues to attract visitors seeking authentic experiences alongside world-class hospitality, Majestic Hotels is looking to the future with a clear ambition: to continue growing while remaining deeply connected to the destination that has shaped its story.
This World Tourism Day, the message is simple: travel may take guests to new places, but it is the memories they create that bring them back, and for Majestic Hotels, every stay is an invitation to “Make a Memory”.
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