Tech News
How this Dubai company built a 1,000+ strong workforce to become one of the UAE’s largest private sector employers in just two decades
In an era defined by digital transformation and workforce localisation, Data Direct Group has emerged as one of the UAE’s largest and most enduring private employers.
Founded in 2002 with a vision to offer reliable, locally grounded customer experience (CX) solutions, Data Direct Group recently surpassed 1,000 + employee milestone in the UAE alone. The company, today employs, more than 1500 people across four GCC countries, quietly redefining what sustainable private sector impact looks like – with a workforce that today represents 35+ nationalities.
“Our story is Dubai’s story — built on ambition, innovation, and a belief in people,” said Rajiv Dalmia, Founder and Chairman of Data Direct Group that marks 23 years of operations this month. “When we started over two decades ago, back in 2002, we had a clear focus: build a company that not only delivers operational excellence but also contributes meaningfully to the economy and society around us. That vision has stayed the same.”
Supporting On-Shore Employment and Emiratisation
In an industry often driven by offshore outsourcing, Data Direct Group has doubled down on creating meaningful, on-shore employment opportunities within the UAE. Its diverse portfolio includes call centre services, digital onboarding, and IT support — all delivered by a workforce physically present in the country and trained to global standards.
“Our journey reflects not only business resilience, but a deep-rooted commitment to on-shore job creation, inclusivity, and economic value generation,” said Dalmia explaining how this ‘localisation drive’ has allowed the company to support both government and private sector entities across the UAE while aligning with national initiatives such as Emiratisation.
“We’ve never believed in exporting jobs; we’ve always believed in exporting knowledge and capabilities,” Dalmia noted. “That’s why we’ve invested heavily in building local talent — our growth is measured not just in numbers, but in lives uplifted and careers shaped.”
A True UAE-Grown Success Story
With its roots deeply embedded in Dubai, Data Direct Group has become a textbook example of homegrown enterprise success. From early challenges to regional expansion, the company has retained its core commitment to service, speed, and scalability.
Today, it is trusted by leading names in banking, healthcare, government services, utilities, logistics, and telecom, delivering bespoke business solutions that enhance customer experience and drive digital agility.
“The UAE allowed us to dream big. The leadership here created an ecosystem where entrepreneurs like myself could build something real and long-lasting,” Dalmia said.
One of the UAE’s Largest Employers in its Category
Employing more than 1,500 people in the region and growing, Data Direct Group has carved out a reputation not only for its size but also for its inclusive work environment. With more than 35 nationalities represented, the company mirrors the cosmopolitan fabric of the UAE itself.
“We don’t just talk diversity — we live it every day,” said Dalmia. “Whether it’s a young graduate from Sharjah or a systems analyst from India, we’ve built a space where people from all backgrounds, walks of life and academic qualifications can grow and lead.”
The company’s female participation has also grown steadily over the past decade, particularly in middle-management and client delivery roles — a focus area it aims to accelerate in the coming years.
Driving Economic Impact Beyond Numbers
Beyond employment figures, Data Direct Group plays a pivotal role in supporting the business infrastructure of the UAE and wider GCC. From managing millions of customer interactions to helping clients streamline operations, the company’s services are woven into the fabric of everyday business in the region.
This impact translates to cost-efficiencies, customer satisfaction, and scalable support for public services — key drivers of GDP contribution in UAE’s digital economy.
“Economic impact is not just about revenue — it’s about relevance,” Dalmia added.
“The fact that we’ve been around for over two decades, evolving every step of the way, is proof that you can be relevant, resilient, and responsible — all at once.”
Tech News
Intersec Global 2027 and EACOH partner to advance safer, healthier and more inclusive workplaces
Intersec Global 2027, the leading international exhibition for safety, security and resilience, has signed a Memorandum of Understanding (MoU) with the Emirates Association for Occupational Health (EACOH) to strengthen collaboration on workplace health and safety, wellbeing, and inclusion.
The agreement was signed today in Dubai, marking the start of a strategic partnership ahead of the 2027 edition, which takes place from 12 to 14 January 2027 at Dubai World Trade Centre and will bring together government officials, regulators, industry leaders, innovators, and buyers to drive commercial growth and set industry benchmarks.
Under the agreement, EACOH will lead the new Workforce Safety, Resilience & Inclusion Hub on the final day of Intersec Global, anchoring the event’s dedicated Safety & Wellbeing domain. The partnership reflects Intersec’s broader remit beyond traditional fire and security into organisational resilience, business continuity and occupational health. In turn, the dedicated show-floor feature provides EACOH with a direct platform to connect its expertise in workforce wellbeing and preventive health with an international audience of cross-sector leaders.
The Hub’s live and interactive format will showcase innovations in workforce safety, human performance and inclusive workplace design, including rapid-fire demonstrations, a Human Performance Challenge and an interactive critical infrastructure incident scenario.
Moving beyond conventional conference content, the Hub will offer hands-on, practical engagement while bringing together adaptive technologies, smart personal protective equipment (PPE), AI-driven monitoring and solutions that empower People of Determination. “Intersec Global continues to evolve in line with the changing needs of the industries it serves,” said Nathan Waugh, Portfolio Director, Security, Technology, Production at Messe Frankfurt Middle East, the organiser of Intersec Global 2027. “Safety, security and resilience are no longer separate conversations. They are intrinsically linked. Our partnership with EACOH and the launch of the Workforce Safety, Resilience & Inclusion Hub reflect our commitment to creating innovative, highly interactive experiences that connect stakeholders, showcase emerging solutions and help shape more resilient organisations and communities worldwide.”
Professor Dr Nahyan Helal MD, MSc, PhD, President of EACOH, added: “Workforce health, safety and wellbeing are fundamental to economic resilience and sustainable development. Across the UAE and the wider region, organisations are placing greater emphasis on preventive health, occupational safety and inclusive workplace practices. Through this partnership with Intersec Global, we have a valuable opportunity to share expertise, highlight regional priorities and engage an international audience in advancing safer, healthier and more resilient workplaces for the future.”
Tech News
From 350+ Applications to One Champion: School of Cyber Defense Final Stage at GISEC GLOBAL 2026
The second edition of the School of Cyber Defense competition reached its final at GISEC GLOBAL 2026, bringing the strongest student cybersecurity teams in the UAE to Dubai Exhibition Centre, Expo City. Building on its 2025 debut, the competition came back larger in scale and tougher in format: this year, participants had to do more than defend systems. They had to design working solutions to real industry challenges.
The competition was hosted by the Dubai Electronic Security Center (DESC) and organized by Techfirm. It drew more than 350 applications from students at more than 30 universities across the country. The road to the final ran through three stages:
Qualification. More than 300 participants from over 90 teams completed an automated, scenario-based qualification round. Over 90% of active teams scored above the 70% threshold needed to advance.
Case challenge. More than 70 teams submitted solutions to one of 15 official challenge briefs. An expert jury assessed each submission on fit to the brief, relevance, a working prototype, technical depth and innovation.
Live final. Only the seven highest-scoring teams reached the GISEC stage, fewer than one in ten of the teams that submitted a case. Finalists presented and defended their solutions live in front of the jury. The finalists represented BITS Pilani Dubai, American University of Sharjah, Al Ain University, Middlesex University Dubai, University of Wollongong in Dubai, University of Dubai and Abu Dhabi Polytechnic.
Winners of the School of Cyber Defense 2026:
- 1st Place: Unlisted (Middlesex University Dubai)
- 2nd Place: AUSec (American University of Sharjah)
- 3rd Place: ADPoly CyberGuard (Abu Dhabi Polytechnic)
The competition featured a prize pool worth AED 55,000, shared among the winning teams.
The competition was made possible by partners committed to developing young talent and strengthening the region’s cybersecurity workforce. The Competition Industry Partners include AMD, Dahua Technology, Kaspersky, KERNO and M1 Global Infrastructure. The Competition Gold Partners are Anker Innovations, Circularo, HPE, Huawei, KnowBe4, RAS Infotech and Spire Solutions. Secureway is the Competition Silver Partner.
Now in its second year, the School of Cyber Defense has become a recurring platform where the UAE’s future cybersecurity professionals test their skills against the demands of the real industry.
Tech News
Nemetschek Arabia Showcases Connected Technologies for Smarter Facilities Management at SFMA EXPO 2026
Nemetschek Arabia, part of the Nemetschek Group, one of the world’s leading software providers for the Architecture, Engineering, Construction and Operations (AEC/O) industry, is showcasing its vision for the future of facilities management at SFMA EXPO 2026, which is taking place at the Riyadh International Convention & Exhibition Center (RICEC).
Participating as a Golden Sponsor, Nemetschek Arabia is demonstrating how connected digital technologies can help organizations improve operational efficiency, enhance asset performance, and support more sustainable outcomes across the entire facility lifecycle. Visitors to Booth G02 at the event will have the opportunity to explore solutions from Bluebeam, Spacewell, GoCanvas, and Nemetschek dTwin, each designed to help facility owners and operators connect people, processes and data through integrated digital workflows.
“Facilities management is becoming increasingly strategic as organizations seek new ways to maximize asset performance, improve sustainability, and deliver better experiences for occupants and stakeholders,” said Eng. Muayad Simbawa, Managing Director of Nemetschek Arabia. “The future of the sector will be defined by connected ecosystems where people, data and technologies work together seamlessly. Through our participation at SFMA EXPO 2026, we are demonstrating how digital twins, smart workplace solutions, connected workflows and real-time operational intelligence can help organizations unlock greater value from their facilities while supporting the Kingdom’s Vision 2030 ambitions.”
Empowering organizations to build smarter facilities
At the exhibition, visitors can experience how Bluebeam enables seamless collaboration across project and operations teams, helping stakeholders work more efficiently with accurate and accessible information. Meanwhile, Spacewell empowers smarter workplace and facility management through data-driven insights and intelligent operations, while GoCanvas streamlines field processes through digital forms and real-time data capture. And Nemetschek dTwin showcases the power of digital twins in transforming facility operations through real-time asset visibility, predictive maintenance and performance optimization.
As part of its participation, Nemetschek Arabia experts will also contribute to the event’s thought leadership program. Muayad Simbawa will participate in a panel discussion titled “Enhancing Organizational Performance: Hybrid Work Models, Data Analytics, and Advanced Management Technologies,” exploring how organizations can leverage emerging technologies and data-driven insights to adapt to a rapidly evolving business landscape. In addition, Ahmad Hisham Khairat, Regional Presales Engineer, and Ahmad Al Zaben, Technical Consultant, will share their perspectives on the role of BIM, digital twins and integrated digital ecosystems in transforming facility operations and management.
Further reinforcing its commitment to advancing the facilities management sector, Nemetschek Arabia is building on its strategic collaboration with the Saudi Facility Management Association (SFMA) announced earlier this year. The partnership focuses on accelerating digital transformation, knowledge exchange, workforce development and the adoption of innovative technologies that support smarter and more sustainable facilities across the Kingdom.
SFMA EXPO 2026 brings together facility management leaders, technology providers and industry experts from across the region to explore the trends, innovations and strategies shaping the future of the sector. Visitors can learn more about Nemetschek Arabia’s solutions at Booth G02 throughout the event.
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