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Redrawn frontiers

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Dell EMC seeks to lead the digital transformation journey for its customers

The Dell EMC merger has redrawn the industry landscape significantly and promises to create a redoubtable market leader with perhaps the most extensive portfolio across the industry. The coming together of two industry behemoths is also an extraordinary instance of how the compulsions of emerging technologies is reshaping the future.
With Dell Technologies as the parent holding entity, the merged entity will operate under the name Dell-EMC. The merger also includes the companies, part of the erstwhile EMC federation and industry leaders in their own right. These include RSA Security LLC, Pivotal Software Inc., Virtustream and VMware
The new company, worth $74 Billion in revenues, has every reason to be confident that the consolidation will help it take leadership in the digital transformational journey for Business customers with its extensive range of solutions targeting the fast growth areas of hybrid cloud, software-defined data center, converged infrastructure, platform-as-a-service, data analytics, mobility and cybersecurity.
According to Michael Dell, chairman and CEO of Dell Technologies, “We are at the dawn of the next industrial revolution. Our world is becoming more intelligent and more connected by the minute, and ultimately will become intertwined with a vast Internet of Things, paving the way for our customers to do incredible things. This is why we created Dell Technologies. We have the products, services, talent and global scale to be a catalyst for change and guide customers, large and small, on their digital journey.”
As a “Leader” in 20 Gartner Magic Quadrants and a portfolio of more than 20,000 patents and applications, the merged entity has unmatched credentials in terms of the range of solutions on offer for mid-market to enterprise customers.
Mohammed Amin, senior vice president, Turkey, Eastern Europe, Africa and Middle East at EMC Corporation, who leads the regional operations says, “This is an exciting phase; the consolidation is in the right direction and that makes it possible to offer the right technology portfolio to the end users. In the Gartner magic quadrant, we are leaders in 20 categories.”
He adds, “We offer a real wealth of options for end uses in their journey towards digital transformation as the largest private owned enterprise infrastructure technology company. I believe, in the next three years, Dell Technologies will be the largest cloud enabler company in the world.”
A successful journey for Dell EMC in the post-merger scenario hinges on bringing together Dell’s strength with small business and mid-market customers and EMC’s strength with large enterprises.
“Legacy EMC has been a leader in all the segments it covered but the company lacked some parts to service the customer end to end, such as the computing solutions for instance. From a go to market point of view, the two companies hugely complement each other because either didn’t have access to the areas of the market the other had access to. From a go to market point of view as well the product portfolios the two companies have to offer, there is synergy that benefits the end user as he will be happy getting everything under one roof,” says Amin.
In the region, the new company is ideally poised to play a larger role in the digital transformation initiatives, both in the private and in the public sector. Senior executives from Dell EMC had come down to Dubai last month to meet with customers and channel partners and discuss their roadmaps. They also met with key stakeholders in the UAE and have highlighted ways in which the merged company will support the government’s strategy to develop a knowledge-based economy and enhance service delivery for residents in line with Vision 2021.
At a regional press Round Table briefing last month, Aongus Hegarty, president of the EMEA region at Dell EMC, shared the insights on the region from the company’s perspective.
He said, “This region and the UAE specifically has the opportunity to make a quantum leap in using technology solutions to resolve pressing business issues – the lack of outdated infrastructure combined with the public and private sectors’ focus on creating employment opportunities and forging a digital transformation in education, financial services, government and other key sectors providing tremendous opportunity for collaborative problem-solving with Dell Technologies.”

Building synergies
The integration work between the teams is a work in progress. At the macro level, the new company seeks to bring together synergistic approaches such as exists between RSA and SecureWorks for instance, the former focused on cybersecurity and the latter on managed services in security.
Amin says, “SecureWorks and RSA complement each other because the focus of SecureWorks is around cybersecurity in the Internet and IoT, whereas the focus of RSA is around infrastructure security. Further, as Security is a top priority for CIOs today, we are now in a position to offer a solutions that secured from an infrastructure point of view, from an application point of view and from the cyber point of view. RSA is also known for the security analytics part which helps predict threats before they occur and which is an essential requirement in today’s landscape.”
An overlap can be seen in the converged infrastructure space as well because Dell has built a portfolio in tandem with its Nutanix partnership whereas VCE, part of the legacy EMC Federation has been a pioneer in the hyperconvergence space.
Amin’s explantion seeks to discount the overlaps and look at the synergies. He says, “In the hyperconverged space, we have the Dell XC Series web-scale solutions powered by Nutanix meant more for VMware applications. We have the VCE V-block which can be used for other applications. So there are different use cases for both solutions.”
The greatest synergy is perhaps in the storage market where now DELL EMC become a redoubtable storage leader that covers the needs of mid-market to large enterprises.
As Amin says, “In Dell, the storage portfolio was a small part compared to EMC’s portfolio that has had leading marketshare in the region, with as much 50% market share in Africa. Post consolidation, the portfolio of legacy Dell’s storage solutions will address the lower end segments whereas we will continue to address the mid to higher end segments with the legacy EMC range of solutions. While the EMC range address typically datacenter storage requirements, the Dell suite of storage helps address lower end requirements such as storage requirements in CCTV installations. EMC could not earlier address these requirements earlier and now we can with the Compellant and lower end storage solutions of legacy Dell. Further EMC has always been known for its support to customers and coupled with an entire suite of storage solutions, we can serve our customers better.”
Post merger, it is expected that the roadmap for all products will continue as scheduled, according to Amin. Legacy EMC has had a strong focus on smart city solutions whereas legacy Dell has been strong in IoT solutions.
Amin says, “We are getting this together- the coming together of the two companies is creating roadmap for additional products. We are going to be announcing a new product in the next few weeks, which has not been on the roadmap even for both companies. That is a result of the cooperative collaboration.”
One of the moot points in the post-merger scenario is the relationship that Dell has with Microsoft on the virtualization front in the face of the fact that VMware, Microsoft’s fierce competitor on the virtualization and cloud computing fronts is now part of the Dell EMC extended family. However, VMware is expected to remain an independent and publicly traded business.
Amin says, “VMware will operate under Dell Technologies which is the holding group. Dell EMC will have full access to their technologies. Microsoft is a strategic relationship for Dell EMC and will continue to be stronger than ever. We live in a world there is competition and collaboration; so we might compete with Microsoft in some instances while collaborating on other fronts.”
The realignment in the regional operations is expected to follow. Eventually, existing customers will have one Account Manager who will the one point of contact offering access to the entire solution range.
Amin says, “The customer will not be confused- he will have access to one Account manager who will offer them access to the whole portfolio and behind the Account Manager, there will be specialized presales and specialized sales. Between the two teams in the region, we have enough competent resources so that all customers can have their own dedicated Account Managers, so that there will be a single point of focus.”
On the partner front, Amin quips that this presents an opportunity jump because with no other vendor will they have access to such an extensive portfolio of solutions. The company is expected to unveil a combined program for partners by early next year.
He adds, “This gives them the opportunity to transform their Business for the future- for instance if they were only selling infrastructure before, they can now take other solutions as well to their customers. February 1st 2017 onwards, we will have a single partner program. Having said this, there are already select partners who are already being given access to both portfolios of solutions. The partner is one of the biggest beneficiaries of this merger.”
The merger clears a great path ahead for the new entity to play off the strengths of each other and counter the slowdown in traditional areas such as PC computing for Dell and storage for EMC. How all the synergies materialize is something that we will have to wait and watch as the script plays out.

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Redefining Real Estate: The Rise of Wellness-Centric Spaces

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By Mark Phoenix – CEO of Sankari

The way we think about real estate is evolving, and at the heart of this change is a renewed focus on wellness. As we become more aware of the profound impact our living environments have on our health and well-being, it’s clear that real estate must go beyond aesthetics and luxury—it must support a lifestyle of vitality and longevity. To me, true luxury is no longer defined solely by opulence but by spaces that promote health, balance, and connection.

The demand for wellness-oriented spaces is growing rapidly, and real estate developers must rise to meet it. Today’s buyers are looking for more than just high-end finishes and exclusive locations—they want environments that enhance their well-being. Integrating wellness features such as fitness centers, yoga studios, meditation areas, and holistic health services is no longer an option; it’s a necessity. These spaces don’t just add value to a property; they create communities that create physical health, mental clarity, and social engagement.

Wellness-centric design is about more than just adding amenities—it’s about creating environments that encourage movement, relaxation, and human connection. By prioritizing well-being in real estate, developers can offer residents a lifestyle that aligns with modern values and aspirations. These spaces cultivate a sense of belonging, allowing people to come together in ways that enrich their lives beyond the walls of their homes.

Beyond individual benefits, wellness-focused communities have a lasting impact on society. As more people seek out homes that support their health, the real estate industry has an opportunity to lead this cultural shift. Developments that incorporate sustainable materials, biophilic design, and eco-friendly building practices not only benefit residents but also contribute to a healthier planet.

In the ultra-luxury segment, this focus on wellness is especially meaningful. The most sought-after properties are no longer just about extravagance—they are about creating a sanctuary where people can rejuvenate both physically and mentally. True luxury lies in thoughtful, health-driven design that enhances everyday life in meaningful ways.

Designing for wellness also means partnering with visionary architects and designers who understand the importance of both form and function. In regions with challenging climates, for example, innovative solutions can help reduce environmental impact while enhancing comfort and efficiency. Securing sustainability certifications like LEED further reinforces a commitment to responsible development and aligns with the global movement toward eco-conscious living.

For me, integrating wellness into real estate is more than just a trend—it’s a deeply personal mission and a strategic imperative. The places we live should do more than just shelter us; they should actively contribute to our health and happiness. By embedding wellness into the very foundation of luxury real estate, we’re not just shaping beautiful spaces—we’re shaping better lives.

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We are bringing tradition to every table in just five minutes

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Kerala breakfast

Exclusive Interview with Ashvin Subramanyam, CEO International Business, Orkla India

In this exclusive interview, Ashvin Subramanyam, CEO of International Business at Orkla India, shares insights on the brand’s participation at Gulfood 2025 and its mission to blend tradition with innovation in the Middle East. With the launch of Eastern’s 5-Minute Breakfast range and a refreshed Arabic spice portfolio, Orkla IMEA is redefining convenience without compromising on authenticity.

What can we expect from Orkla IMEA’s presence at Gulfood 2025, and how significant is this event for your brand’s growth in the region?

At Gulfood 2025, Orkla IMEA, subsidiary of Orkla India, is set to make a strong impact by unveiling the Eastern 5-Minute Breakfast range, designed to bring the authentic flavors of Kerala to the fast-growing ready-to-cook market in the Middle East. In addition, visitors can expect a refreshed Arabic spice portfolio, reflecting Orkla India’s continued commitment to catering to the diverse culinary preferences of the region.

Gulfood is a key platform for us as it enables us to showcase our latest innovations to a global audience, including retailers, distributors, and food industry leaders. The Middle East is a strategic market for our expansion. By blending tradition with convenience, our goal through this event is to become a household name across diverse communities in the region, reinforcing our commitment to quality, authenticity, and innovation in packaged foods.

How does Gulfood help Orkla IMEA connect with new markets, consumers, and industry partners, particularly in the Middle East?

Gulfood serves as a vital gateway for Orkla India to connect with new markets, consumers, and industry partners through its subsidiary Orkla IMEA in the Middle East. As one of the world’s largest food and beverage trade exhibitions, it provides an unparalleled opportunity to engage directly with key stakeholders, including retailers, distributors, and hospitality businesses, facilitating strategic partnerships and market expansion.

For Orkla India, this event is instrumental in understanding regional consumer trends, preferences, and evolving dietary habits, particularly in the fast-growing packaged food sector. The launch of the Eastern 5-Minute Breakfast range and refreshed Arabic spice portfolio at Gulfood allows us to showcase our innovation in convenience-driven yet authentic culinary solutions.

By participating in Gulfood, we strengthen our brand presence, foster collaborations with regional partners, and position ourselves as a trusted name in ethnic and mainstream food categories. It’s a key milestone in our vision to become a household name in the Middle East.

Eastern is set to unveil its preservative-free quick South Indian 5-Minute Breakfast range. What was the inspiration behind this concept?

The Eastern 5-Minute Breakfast range was inspired by the growing need for convenient, time-saving meal solutions that do not compromise on authentic taste and quality. South Indian breakfasts, particularly Kerala’s traditional dishes, are deeply rooted in culture, requiring significant time and effort to prepare. However, with modern lifestyles becoming increasingly fast-paced, many consumers struggle to recreate these meals from scratch.

Recognizing this shift, Eastern set out to bridge the gap between tradition and convenience by crafting a range that retains the authentic flavours and textures of Kerala’s most-loved breakfasts while eliminating the long preparation time. The preservative-free formula ensures that consumers enjoy fresh, wholesome meals made from high-quality ingredients in just three easy steps, ready in five minutes.

With this innovation, Eastern empowers busy professionals, young families, and expatriates to stay connected to their culinary heritage without compromising on their schedules, making traditional breakfast accessible anytime, anywhere in just 5 minutes.

Can you give us an insight into the development process behind this 5-Minute Breakfast range, especially in maintaining authentic South Indian flavors without preservatives?

The development process for our 5-Minute Breakfast range began with a deep understanding of our consumers’ evolving lifestyles and their desire for authentic Kerala-style breakfasts that eliminate a lengthy preparation process. We identified a unique need-gap: while traditional dishes like Puttu, Appam, and Idiyappam are much-loved, the time and effort they require can be challenging in today’s fast-paced world.

Our journey involved benchmarking these dishes to the traditional methods used by homemakers, capturing the essence of how an amma would prepare them at home. This set the standard for the flavor profiles we aimed to achieve. The challenge was to replicate the authentic taste and texture while ensuring our products were preservative-free.

Our R&D team worked tirelessly, conducting extensive trials to balance authenticity and convenience. Through our innovation center we crafted recipes that retain the goodness of traditional Kerala breakfasts while being ready in just five minutes. With this range, Eastern redefines breakfast convenience, allowing families to savor the true flavors of Kerala in a fraction of time.

With over one million Keralites in the UAE, how does Eastern plan to cater to both the traditional tastes of this community and the broader multicultural audience?

With almost two million Keralites in the UAE, Eastern understands the deep emotional and cultural connection this community has with its traditional cuisine. The Eastern 5-Minute Breakfast range is designed to preserve the authentic flavours of Kerala while offering a convenient solution for modern lifestyles. By using high-quality ingredients and a preservative-free formula, the range ensures that the taste and texture remain true to tradition, making it an ideal choice for Malayalees longing for home-cooked meals.

While there are other instant and ready-to-eat options in the market, Eastern’s range stands out by offering dishes like Puttu and Palappam, which traditionally require culinary expertise and time-consuming preparation. These dishes are not widely available in the quick- convenience food category.

At the same time, Eastern is expanding its reach to a broader multicultural audience by showcasing South Indian cuisine as a flavourful, nutritious, and easy-to-prepare option for all. The simplicity of the 3 Easy Steps preparation makes these dishes accessible to non-South Indian consumers who are eager to explore new flavours. Through strategic retail partnerships, digital outreach and and aggressive in-store sampling, Eastern aims to introduce and establish South Indian breakfast as a preferred choice for consumers in this region.

What’s one thing about Orkla IMEA that people might not know but should?

While Orkla IMEA was incorporated recently, we have been in the region for over 25 years now, through our brand Eastern.

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2025 Hospitality Tech Trends

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By Prince Thampi, Founder and CEO, Hudini

As we approach 2025, the hospitality industry is poised for transformational growth, driven by evolving traveller preferences and advancements in technology. The future of hospitality promises enhanced convenience, personalisation and sustainability, with a significant focus on creating memorable experiences for guests. Let’s dive into five key trends that will shape the hospitality tech landscape in 2025 and beyond.

  1. The Continued Rise of Frictionless Technology

The increased demand for frictionless experiences is set to dominate the industry, with more and more travellers preferring hotels that offer touch-free check-in, check-out, and room access via mobile apps. This trend reflects a broader shift towards easy interactions powered by seamless digital integration. Mobile apps have been an essential tool for a few years now, enabling guests to manage their stays, order room service, and access hotel information effortlessly. With the introduction of Gen AI, those apps have become more powerful than ever and are now able to provide highly personalised recommendations and speak in different languages.

Hotels embracing this trend will gain a competitive edge, as tech-savvy travellers prioritise convenience and efficiency during their stay. According to a recent survey by Deloitte, around 72% of travellers are more likely to choose a hotel that offers mobile check-in and check-out services over those that don’t.

  • Hyper Personalised Guest Experiences

In 2025, personalisation will continue to be at the core of hospitality services but will finally be taken to the next level thanks to Gen AI. Guests expect hotels to anticipate their needs and offer tailored experiences, from customised room settings to personalised dining recommendations. Apps powered by AI are now able to predict guest needs based on a wealth of data, ingested from the hotel systems or fed externally.

Leveraging guest data and insights, hotels can create unique offerings that cater to individual preferences. This level of personalisation not only enhances guest satisfaction but also fosters loyalty and repeat bookings. According to Oracle’s findings, biometrics and AI are set to play pivotal roles, with 62% of guests valuing automated recognition for personalised interactions. Biometrics will experience a breakthrough into mainstream hospitality in 2025. Facial recognition technology has matured significantly and is ready to be weaved into the guest experience. It will enable better security and guest recognition while protecting their privacy at the same time.

  • AI-Enabled Customer Service

Artificial intelligence is revolutionising every aspect of the hospitality industry, but will be by itself a new way of providing customer service. Chatbots and virtual assistants are becoming standard tools for handling common queries, offering instant support, and streamlining operations at any time and in any language.

AI-driven solutions not only enhance efficiency but also provide guests with 24/7 assistance, ensuring a smoother and more satisfying experience. By integrating AI technologies, hotels can free up staff to focus on delivering exceptional in-person service.

  • Sustainability and Eco-Friendly Practices

Sustainability is no longer optional, it’s a necessity often enforced by regulation. Travellers are increasingly favouring hotels that adopt eco-friendly practices, such as using locally sourced food, implementing energy-efficient operations, and reducing waste.

By prioritising sustainability, hotels not only meet guest expectations but also contribute positively to the environment. This commitment to green initiatives enhances brand reputation and attracts environmentally conscious travellers. A recent survey by Booking.com found that 83% of global respondents believe more sustainable travel is vital, with 49% believing there aren’t enough sustainable travel options and 53% saying they get annoyed when a hotel prevents them from being sustainable.

Smart use of technology is key in the sustainability journey of hotels. Technology can accurately measure the reduction in carbon footprint, it will help reduce energy and adopt renewable energy sources, and will enable the effective management of food waste. Many hospitality apps allow guests to apply green energy settings to a room, some will even exchange your energy savings to loyalty points.

  • The return of ‘real’

With Gen Z – the first generation grown up with everything digital – becoming the next large group to travel, the craving for ‘real’ experiences is bigger than it ever was. Hotels focusing on truly unique and hyper local experiences; a great meal, cultural outing, or wellness treatment will win the hearts of this generation.

Fortunately hotel apps, AI, automation of processes, sustainability tech and the removal of cumbersome processes like checking-in and studying paper manuals will free up hotel staff to allow them to do what they do best: providing unforgettable, personalised and sustainable experiences.

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