Tech Features
Tech’s Big Bang in 2025: AI is the Spark Igniting a New Era
By John Roese, Global Chief Technology Officer and Chief AI Officer – Dell Technologies
The year is 2025, and we’re witnessing the technological equivalent of the “big bang” with AI at the epicenter of how we live, work and play. Just as the universe expanded rapidly after its inception, technology is exploding into new realms, redefining industries and reshaping our future. Whether you’re a tech enthusiast, business professional, innovator or student, understanding these shifts is vital to navigating this brave new world.
The Rise of Agentic AI Architecture
“Agentic” will be the word of the year in 2025. The birth of agentic AI architecture marks a new chapter in human-AI interaction. Generative AI (GenAI) tools are evolving to enable AI agents, which are poised to revolutionize how we engage with AI systems.
In the consumer world, we’ve seen early agent approaches with virtual assistants, chatbots and navigation apps. In 2025, a new, more advanced set of agents will emerge. These agents will operate autonomously, communicate in natural language and interact with the world around them, including working in teams of other agents and humans. They will also be fine-tuned and optimized to perform assigned, specific skills, like coding, code review, infrastructure administration, business planning and cybersecurity.

AI agent systems will feature diverse cognitive, orchestration, and distribution architectures tailored to specific tasks. As complexity grows, multi-agent systems will emerge, requiring the rapid evolution of tech stacks to support agentic systems effectively.
To realize AI’s full potential and the rise of agentic architecture, enterprises must upgrade infrastructure – everything from data centers to AI PCs. This distributed infrastructure optimized for agentic AI can address security, sustainability and capacity considerations by distributing the AI workload across the entire IT infrastructure (cloud, data center, edge, and device).
Scaling Enterprise AI From Concept to Reality
Enterprises are poised to take AI from ideation to scale. Enterprise AI is simply the application of AI technology to a company’s most impactful processes in its most important areas to improve the productivity of the organization. It requires customers to answer two important questions:
- First, what problem am I trying to solve? Developing a framework to prioritize AI efforts to the most important, impactful areas is critical.
- Secondly, how do I solve that problem? AI solutions implemented as random projects on random tools do not scale. Instead, enterprises must determine the minimum set of AI systems needed to build a reusable and scalable AI foundation. This allows them to solve the first set of critical AI problems, and then leverage that investment to solve all future AI problems.
At Dell, for instance, our priority areas are our global supply chain, our services capability, our sales engine and our R&D capacity. Any impact on these areas results in significant ROI over other areas like HR, finance and facilities.
Next, enterprises should look at specific processes in its priority areas. For example, if process analysis uncovers an opportunity not in how salespeople interact with customers, but in how much time they spend gathering content for the customer meeting, that’s a clear AI project. GenAI can be used to automate and accelerate content discovery and creation work. In this case, the ROI is clear: shift sellers’ time back to customer-facing activities and increase revenue.
To execute prioritized projects, enterprises today have multiple off-the-shelf tools from which to choose. So, in 2025 the preferred path is to buy and implement AI tools in their private infrastructure. They can also buy tools that accelerate data modernization (data meshes, for example), and with the Dell AI Factory advancements over the past year, the infrastructure is now simple to adopt and implement.
In 2025, we have clear, repeatable approaches for prioritization and more turnkey and well-defined AI platforms and AI infrastructure options. 2025 is a year when it simply becomes easier to know what to do and how to do it when adopting AI in the enterprise space.
Sovereign AI Accelerates Global Adoption
Sovereign AI efforts are accelerating AI adoption worldwide. This concept revolves around a nation’s ability to create AI value and differentiation using its own infrastructure and data, designing an ecosystem aligned with local culture, language and intellectual property. In an era where data security is paramount, countries are opting for sovereign AI strategies and solutions, often with strong collaboration between the public and private sectors.
Instead of AI systems exclusive to governments, some countries are developing national AI resources to serve both government and local private industry, providing access to compute power and data capacity. Others are implementing a coherent national strategy where governments do not necessarily build new infrastructure but instead proactively and collaboratively co-design and encourage private industry to modernize and lead AI ecosystems.
Sovereign AI empowers nations to increase accessibility, protect critical infrastructure, drive economic growth, and enhance global competitiveness. By fostering the development of AI, it accelerates its adoption. We’re seeing growing investments directed toward infrastructure, data management, talent cultivation, and ecosystem development – and we fully expect to see this trend continue in the years ahead.
AI and the Fusion of Emerging Technologies
AI’s true potential lies in its connections with other emerging technologies. While AI itself is transformative, its impact multiplies when combined with quantum computing, intelligent edge, Zero Trust security, 6G technologies and digital twins, to name a few. This fusion creates a dynamic environment ripe for innovation and addressing existing challenges.
For instance, quantum computing in collaboration with AI will significantly impact most industries by providing the computing capability needed to scale AI to domains where classical computing struggles – likecomplex material science, drug discovery and complex optimization problems.
AI and telecom are already coming together to transform how cellular networks operate and how fundamental elements of these systems, like spectrum optimization, work. Even the future of the PC is influenced by AI, as we now see the AI PC not just as a client device but part of the end-to-end AI infrastructure. With agentic architectures, we expect to shift agents out of the data center and onto the edge or to the AI PC.
Zero trust security and AI also are intersecting. Zero trust architectures are the best path to a better, more secure world and implementing zero trust in brownfield legacy IT is hard. In contrast, AI infrastructure is new and greenfield. We expect customers to adopt zero trust by default in new AI factories for optimal security. Given the criticality of AI, that is a good thing for all of us.
AI Becomes an Essential Skill for Everyone
AI will become an indispensable tool across professions and industries. Much like past technological advancements, AI is poised to transform the job market. Routine, task-oriented roles may diminish, but new opportunities will arise, such as software composers, AI content editors and prompt engineers.
Recent surveys reveal 72% of IT leaders identify AI skills as a critical gap requiring immediate attention. Organizations must invest in developing their workforce’s AI fluency. AI skill development will be focused on defining the AI/human relationship where AI completes more of the tasks, but people define what needs to be done. This allows professionals to focus on higher-level tasks, critical thinking and complex problem-solving.
With AI, it’s not just about the work that goes away, it’s about the new roles humans play in shaping, directing and leading AI work. AI-enabled businesses can use the evolution of the human-machine relationship to accomplish tasks in different ways and expand the art of the possible.
AI is Tech’s Grand Evolution
Just as the Big Bang set the stage for the development of galaxies, stars and planets, the rapid growth of AI is creating new opportunities, industries and ways of living and working.
As we approach 2025, we predict enterprise AI adoption will accelerate dramatically in the coming year. We’re seeing better processes, better tools and a stronger ecosystem. At Dell, our initial AI projects have scaled successfully and demonstrated the potential for ROI is real. We predict the rest of the enterprise ecosystem will quickly follow suit.
For CIOs, staying informed and adaptable will be essential. Organizations must prioritize AI fluency, invest in talent development and explore innovative solutions to remain at the forefront of this tech revolution.
The future belongs to those who can harness the power of AI. Whether you’re a business executive, tech enthusiast, or innovator, the time to act is now. The impact will be profound.
Tech Features
Networks Must Evolve Before AI Can Scale
Rohit Chowdhary, Head of Advanced Consulting Services at Nokia, sat down with The Integrator to share insights into the company’s vision for enabling the AI supercycle. He outlined how Nokia’s end-to-end portfolio spans everything from AI-ready connectivity and energy-efficient 800G data centre networking to intelligent, self-optimising home Wi-Fi experiences powered by AI.
A key focus of the discussion was Nokia’s shift from strategic advisory to real-world execution through its dedicated Automation Excellence Practice, helping operators translate ambitious transformation roadmaps into measurable outcomes. The conversation also highlighted the growing importance of integrated, intelligent and secure networks that can support rising AI workloads, eliminate infrastructure bottlenecks and unlock tangible business value, while maintaining the highest standards of security, privacy and resilience
Could you begin by telling us about your role at Nokia and the journey that brought you here?
I lead Nokia’s Advanced Consulting Services business across Europe, the Middle East and Africa. My journey with Nokia spans nearly seventeen years, beginning at a time when consulting was largely focused on network transformation initiatives. Over the years, I have worked closely with operators around the world on transformation programmes, analytics adoption, customer experience management and digital modernization.
As the industry evolved, so did our consulting focus. Following the Nokia and Alcatel Lucent merger, we established what is today known as Advanced Consulting Services. The organization now spans several domains, including security, business monetization, cloud and technology transformation, autonomous operations, and data and AI.
More recently, we launched an Automation Excellence Practice. The idea was simple. Customers often appreciated our strategic blueprints but needed practical expertise to implement them. Today, we have specialized engineers who combine telecom expertise, AI capabilities and software development skills to turn strategic visions into real automation pipelines, AI-driven workflows and production-ready use cases. Our role is to help customers move from concept to measurable business outcomes.
Nokia is often associated with connectivity, but the company is increasingly talking about AI readiness. How does Nokia’s infrastructure portfolio support this transition?
AI is creating what we describe as an AI supercycle. It is transforming everything from data centres and cloud infrastructure to network architectures and edge computing. Supporting this shift requires a complete ecosystem rather than isolated technologies.
Nokia’s portfolio addresses this across multiple layers. On the network side, we continue to innovate in radio technologies, including AI-RAN capabilities developed alongside strategic partners such as Nvidia. We also have a strong optical networking and IP portfolio that enables the high-capacity connectivity required between data centres, edge locations and cloud environments.
One area that excites me is our innovation in data centre networking. We are introducing highly efficient coherent optical technologies and advanced switching platforms that significantly reduce infrastructure footprints while improving performance and energy efficiency. These innovations are becoming increasingly important as organizations invest in AI factories, AI grids and large-scale inference environments.
Beyond connectivity, we also provide intelligent automation layers through our autonomous networking platforms, enabling operators to manage complex, multi-vendor environments more efficiently and intelligently.
What are some of the biggest infrastructure bottlenecks you see operators and enterprises facing as AI adoption accelerates?
One of the biggest challenges is understanding that AI infrastructure is not just about compute power. Organizations often focus heavily on GPUs and processing capabilities, but connectivity can quickly become the limiting factor.
You can deploy the most powerful AI infrastructure available, but if the network cannot support the required data movement between racks, data centres and edge locations, performance suffers. This is where intelligent networking becomes critical.
At Nokia, we are helping customers design what we call AI-ready connectivity. This includes high-capacity optical networking, intelligent routing and the seamless interconnection of compute environments. As AI workloads become increasingly distributed, the ability to move data efficiently becomes just as important as the ability to process it.
On the consumer side, Nokia has been showcasing AI-driven Wi-Fi management capabilities. How does this improve the end-user experience?
The home network has become far more complex than it was a few years ago. Consumers expect flawless connectivity across multiple devices, applications and services.
Our AI-enabled Wi-Fi solutions continuously monitor network performance and user experience. They can identify coverage gaps, detect congestion, analyze interference patterns and even recommend or automatically implement corrective actions.
The goal is to create a self-optimizing network environment where many issues can be resolved autonomously before they impact the user. This reduces support requirements for service providers while delivering a more consistent and reliable experience for customers.
The Middle East is witnessing an unprecedented surge in data centre investments. How do you see this shaping Nokia’s opportunities in the region?
The Middle East has emerged as one of the most dynamic markets globally for AI infrastructure investments. Governments and enterprises are actively investing in sovereign AI capabilities, advanced data centres and digital ecosystems.
This creates significant opportunities, not only for Nokia but for the broader technology industry. The success of these initiatives depends on having secure, scalable and efficient connectivity between compute resources, cloud environments and end users.
Our role is to help customers build these foundations. Whether it is data centre interconnectivity, optical networking, intelligent routing or autonomous operations, Nokia’s technologies are designed to support the scale and performance requirements of AI-driven economies.
As data volumes continue to grow, security and data sovereignty are becoming increasingly important. How is Nokia addressing these concerns?
Security is deeply embedded into Nokia’s strategy and innovation roadmap. As a European technology company, trust, resilience and security have always been fundamental principles in how we design and operate our solutions.
While we continue to invest heavily in AI innovation, we are equally focused on strengthening security capabilities across our portfolio. This includes advanced network security architectures, AI-driven threat detection and preparations for future technologies such as quantum-safe networking.
We are actively engaged with industry bodies, standards organizations and ecosystem partners to help define the next generation of secure digital infrastructure. As AI becomes increasingly pervasive, security must evolve alongside it, and that is an area where Nokia continues to invest significantly.
Looking ahead, what excites you most about the future of AI-driven networks?
What excites me most is the convergence of AI, automation and connectivity. Networks are evolving from passive transport layers into intelligent platforms that can learn, adapt and optimize themselves.
The future will be defined by autonomous operations, AI-native networks and real-time decision-making at scale. Organizations that successfully combine these capabilities will unlock entirely new business models and levels of operational efficiency.
For us, the opportunity is not just about deploying technology. It is about helping customers transform the way they operate, innovate and create value in an increasingly AI-driven world.
Tech Features
WHY AUDIO CLARITY MATTERS FOR THE CONTINUITY OF EDUCATION, WORSHIP, AND COLLABORATION IN THE MIDDLE EAST
Spokesperson – Yassine Mannai, Associate Sales Director at Shure MEA
Across the Middle East, continuity is being shaped by the quality of connection people experience every day. In classrooms, places of worship, and collaborative workspaces, that connection often begins with one essential factor: audio clarity. At Shure, we recognised this gap early and understood its growing importance across these environments.
When sound is clear, people stay present. Students follow lessons more easily, engage with greater confidence, and absorb information with less strain. This becomes especially important in hybrid learning environments, where every participant needs to feel equally included, whether they are in the room or joining remotely. Research cited by Shure shows that poor audio affects one-third of all virtual meetings, while four out of five common video conferencing frustrations are linked to audio issues such as background noise, echo, dropouts, and difficulty hearing others.
The same reality carries into places of worship. The ability to hear with clarity shapes how messages are received, how people remain attentive, and how connected they feel to the moment itself. In these spaces, sound supports focus, presence, and the overall quality of the experience.
In workplaces and institutional settings, audio has become central to how teams communicate and make decisions. Strong collaboration depends on being able to hear and respond without friction. As hybrid work continues to reshape professional life, the need for dependable communication systems has become more visible. [1] Shure’s regional insight, referencing IDC research, notes that 67% of professional workers are now at least partially remote, underlining how important it is for institutions to support communication across distributed teams. That understanding has been reflected in the solutions across our portfolio, including the MXA920 Ceiling Array Microphone for hybrid learning, the MXA320 Table Array Microphone for collaboration environments, and the DCA901 Broadcast Microphone Array for places of worship, where audience capture can bring greater depth to livestream experiences.
Across the region, institutions are moving toward smarter, more adaptable spaces where audio performance, system simplicity, and digital integration work together more effectively. Reliable audio has become part of how organisations sustain engagement, support participation, and deliver a better experience for the people who rely on them every day.
Tech Features
UBER, MICROSOFT MOVES SIGNAL NEW PHASE IN ENTERPRISE AI ADOPTION

Expert commentary by Andreas Hassellöf, CEO of Ombori, on how enterprises are turning AI investment into measurable operational value and shifting from experimentation to disciplined adoption centred on workflows, governance, and business outcomes.
Large enterprises are beginning to speak more openly about the growing gap between AI adoption and measurable business outcomes, as companies reassess whether rising AI costs are translating into meaningful productivity gains.
Uber President and COO Andrew Macdonald recently said the company is finding it “harder to justify” increasing AI spending after internal discussions highlighted the difficulty of linking higher usage of AI coding tools such as Claude Code to a proportional increase in useful consumer-facing features. The comments followed reports that Uber had exhausted its 2026 budget for Claude Code within the first four months of the year, while CEO Dara Khosrowshahi confirmed the company is slowing hiring as it increases investment in AI initiatives.
At the same time, Microsoft has reportedly begun reducing internal use of Anthropic’s Claude Code within parts of its business, shifting developers toward GitHub Copilot CLI instead. Reports suggested the move was tied to Microsoft’s broader push toward its own AI ecosystem and internal tooling strategy rather than a retreat from AI adoption itself.
The developments have triggered wider debate around whether enterprises are entering a more measured phase of AI adoption, with greater focus on operational value, integration, and cost management rather than usage alone.
However, Andreas Hassellöf, CEO of Ombori, believes the issue is less about the capability of AI and more about how organisations are adapting to it.
“The real challenge has nothing to do with whether AI can increase productivity. It clearly can,” Hassellöf said. “The harder part is getting people and organisations to adapt how they actually work so the technology delivers results.”
According to Hassellöf, many companies are seeing high adoption rates and surging token consumption but are struggling to convert that activity into measurable business value. “The bottleneck is rarely the technology itself,” he said. “It is how teams change their processes, measure real outcomes, and build new habits around the tools.”
He added that the industry is now entering a more mature phase of enterprise AI adoption, where businesses are beginning to move beyond experimentation and focus instead on operational discipline, governance, and measurable outcomes. Companies that succeed, he said, will be the ones that redesign workflows around AI rather than simply layering tools onto existing processes.
“Just chatting casually with an AI coding tool and expecting it to handle everything is not enough,” Hassellöf said. “It wastes tokens and often creates more problems than it solves.”
Instead, he argues that successful AI implementation requires structured workflows where multiple AI agents handle specialised tasks such as coding, reviewing, testing, and formatting, while humans remain responsible for setting goals, reviewing outputs, and ensuring alignment with business outcomes.
“The technology is powerful, but the human side of adoption will decide whether a company succeeds with AI or whether it becomes just another expensive experiment,” he said.
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