Tech Features
WOMEN POWERING THE REGION’S DIGITAL TRANSFORMATION

Dr Heba El-Shimy, Assistant Professor (Data and AI), Heriot-Watt University Dubai
At its core, the term “digital transformation” refers to the systematic integration of digital technologies into how organisations operate, deliver value, and interact with their customers. McKinsey defines it as the rewiring of an organisation to continuously deploy technology at scale, while IBM frames it as a business strategy that modernises processes, products, and operations through digital tools. The common thread in both definitions is that digital transformation is not an IT upgrade — it is a structural change in how decisions are made, how services reach end users, and how entire industries reorganise around data and automation.
On that front, the GCC, and particularly the UAE, have moved far beyond the planning phase. The UAE ranked first globally in government AI readiness in 2024 (Oxford Insights) and ninth in the IMD World Digital Competitiveness Index 2025, up from eighteenth in 2017. Over 90% of the UAE’s government services are now digital. Saudi Arabia has digitised 98% of its public services and has climbed to sixth worldwide in the UN E-government Development Index. With the IMF estimating that full digitalisation across MENA could unlock $1.6 trillion in long-term economic gains, the scale of ambition is matched by the scale of opportunity.
One of the region’s most significant and underutilised strategic advantages lies in its female STEM talent. In the UAE, 61% of STEM graduates are women. 77% of computer science students are women, compared to under 20% in the UK, France, and Canada. Bahrain was ranked first globally for female digital skills training and STEM education by the Economist’s Internet Inclusive Report. In Saudi Arabia, the share of women in communications and IT has risen from 7% in 2017 to 35%, exceeding the European average. The GCC is producing technically trained women at rates that most developed economies would find difficult to replicate.
When this talent reaches positions of genuine authority, the results are striking. Ebtesam Almazrouei, an inspiring Emirati, serves as Executive Director, Acting Chief AI Researcher, and Founder of the AI Cross Center Unit (AICCU) at the Technology Innovation Institute in Abu Dhabi (TII), where she oversees the development of the Falcon large language model and chairs the UN AI for Good Impact Initiative. Deemah AlYahya, a Saudi tech diplomat and digital economy expert, became the first Saudi woman to head an international organisation as Secretary-General of the Digital Cooperation Organization (DCO). These are appointments based on capability and merit for women making consequential technical and strategic decisions.
What these examples point to is a broader principle. In a conversation with Global Woman Leader Magazine on the topic of humanising digital transformation at scale, Juliana Rios, CIO of LATAM Airlines Group, made an observation that resonates here: that digital transformation succeeds not when organisations deploy technology, but when the people building those systems deeply understand the context in which they operate. Her argument — that technology must be shaped by human understanding, not just technical specification — speaks directly to what women engineers, data scientists, and domain experts bring to the table. The women leading AI research, engineering cloud architectures, and developing diagnostic algorithms in the GCC are not contributing a complementary perspective to someone else’s technical work. They are doing the technical work, and their fluency across domains like healthcare, policy, and data science is precisely what humanises digital systems at the point of design, not as an afterthought.
Digital transformation demands more than deployment, it demands that the systems themselves are technically sound, contextually appropriate, and fair. Women in the GCC are contributing across all three. They are training large language models, architecting cloud migration strategies, developing computer vision systems for clinical diagnostics, and writing the algorithms behind smart city platforms. They are also, critically, among the researchers identifying and correcting bias in AI systems — work that has direct consequences for whether these technologies serve populations equitably or replicate existing blind spots at scale. When an AI hiring tool penalises candidates because its training data reflected a historically male-dominated applicant pool, or when a facial recognition system performs significantly worse on women than on men, the failure is not one of intention, it is a failure of team composition. The engineers who catch these flaws are those whose own experience makes the flaws visible. The composition of the teams building these systems is not a secondary consideration. It directly shapes the technical integrity, fairness, and ultimately the adoption of the technology.
The GCC is better positioned than most regions to act on this, because the foundation has already been laid. The region has invested heavily in digital infrastructure and in a STEM education system that produces technically trained women at globally exceptional rates. It has also produced cases where that talent has operated at the highest technical and strategic levels and delivered measurably, as the examples in this article illustrate. What makes the GCC’s position distinctive is that these are not isolated stories; they are consistent with the direction the region has already chosen.
From where I sit, teaching computer science, particularly AI, to the next generation of engineers in Dubai, the momentum is real and the talent coming through is exactly what this transformation requires.
Tech Features
FIVE WAYS UAE WORKFORCE PLANNING IS CHANGING IN 2026
The UAE is entering a more complex phase of workforce growth. Hiring momentum remains strong, with the country recording a Net Employment Outlook of 60% for Q2 2026, placing it among the strongest employment markets globally. Yet the main challenge for companies is whether their employment structures, immigration planning, compliance systems, and HR leadership can support growth at scale.
Aethra Advisory, a UAE-based global hiring strategy and mobility architecture firm, outlines five shifts companies should prepare for as compliance, immigration, and HR become more connected.
HR is becoming workforce architecture
HR can no longer be treated as an administrative function focused only on recruitment, onboarding, contracts, and employee relations. In 2026, HR leaders are expected to help design the workforce model itself. That includes where a company hires, which employment structures it uses, how talent moves across borders, and where compliance risk may appear. A hiring decision is now linked to visa eligibility, payroll structure, sponsorship, worker classification, relocation timelines, and long-term operating needs.
Many companies still hire first and address structure later. The consequences often emerge months afterwards, when employment models become costly, difficult to manage, or unable to support growth.
AI is entering recruitment and workforce planning
Companies are using AI to screen CVs, match candidates to roles, automate outreach, schedule interviews, assess skills, and generate workforce insights. Used well, it can make hiring faster and more consistent, especially in high-volume recruitment environments.
A 2025 field experiment involving around 37,000 applicants found that 54% of candidates assessed through an AI-assisted recruitment pipeline passed the final human interview, compared with 34% of candidates assessed through a traditional pipeline. However, AI does not replace human judgement. Companies still need clear hiring criteria, documented decision-making, oversight and an understanding of how recommendations are generated and reviewed.
Companies are moving into global talent systems
Many companies make the UAE a base for regional and international expansion due to its business-friendly policies and strategic location. Local companies are hiring across borders, global firms are entering the UAE, and leadership teams are being built across multiple jurisdictions. In fact, the cross-border workforce and migration solutions market is projected to reach $11.37 billion by 2033, growing at an annual rate of 11.8%.
For employers, hiring can no longer be treated as a local HR process. Companies must make deliberate decisions about how they enter new markets and engage talent. Some may use an Employer of Record to hire quickly, while others may establish a local entity to gain greater control. In some cases, relocating and sponsoring employees will be the right approach or engaging contractors or building a longer-term market entry structure may be more suitable. Each route carries different implications for cost, compliance, operational control, and future scalability.
Employment models are becoming more hybrid
As companies scale, informal arrangements become harder to manage. A single UAE business may now have locally sponsored employees, remote workers, consultants, contractors, relocating workers, etc. This gives companies more flexibility, but also creates operational risk when obligations are not understood from the start. Worker classification, payroll treatment, benefits, visa eligibility, contract terms, management control, and termination rules can vary depending on how a person is engaged. Employers need clear structures defining employment status, work location, applicable law, and how each relationship is governed.
Regulation is influencing hiring decisions
In the UAE, hiring depends on more than finding the right candidate. Companies need the right regulatory setup before they can move quickly. Licensing gaps, unclear sponsorship routes, incomplete documentation, or a mismatch between the role and the employment structure can still delay a strong hire.
This makes compliance and immigration planning an early hiring priority. Companies should understand the requirements before entering a market, confirming a hire, or committing to a relocation timeline.
Tech Features
Networks Must Evolve Before AI Can Scale
Rohit Chowdhary, Head of Advanced Consulting Services at Nokia, sat down with The Integrator to share insights into the company’s vision for enabling the AI supercycle. He outlined how Nokia’s end-to-end portfolio spans everything from AI-ready connectivity and energy-efficient 800G data centre networking to intelligent, self-optimising home Wi-Fi experiences powered by AI.
A key focus of the discussion was Nokia’s shift from strategic advisory to real-world execution through its dedicated Automation Excellence Practice, helping operators translate ambitious transformation roadmaps into measurable outcomes. The conversation also highlighted the growing importance of integrated, intelligent and secure networks that can support rising AI workloads, eliminate infrastructure bottlenecks and unlock tangible business value, while maintaining the highest standards of security, privacy and resilience
Could you begin by telling us about your role at Nokia and the journey that brought you here?
I lead Nokia’s Advanced Consulting Services business across Europe, the Middle East and Africa. My journey with Nokia spans nearly seventeen years, beginning at a time when consulting was largely focused on network transformation initiatives. Over the years, I have worked closely with operators around the world on transformation programmes, analytics adoption, customer experience management and digital modernization.
As the industry evolved, so did our consulting focus. Following the Nokia and Alcatel Lucent merger, we established what is today known as Advanced Consulting Services. The organization now spans several domains, including security, business monetization, cloud and technology transformation, autonomous operations, and data and AI.
More recently, we launched an Automation Excellence Practice. The idea was simple. Customers often appreciated our strategic blueprints but needed practical expertise to implement them. Today, we have specialized engineers who combine telecom expertise, AI capabilities and software development skills to turn strategic visions into real automation pipelines, AI-driven workflows and production-ready use cases. Our role is to help customers move from concept to measurable business outcomes.
Nokia is often associated with connectivity, but the company is increasingly talking about AI readiness. How does Nokia’s infrastructure portfolio support this transition?
AI is creating what we describe as an AI supercycle. It is transforming everything from data centres and cloud infrastructure to network architectures and edge computing. Supporting this shift requires a complete ecosystem rather than isolated technologies.
Nokia’s portfolio addresses this across multiple layers. On the network side, we continue to innovate in radio technologies, including AI-RAN capabilities developed alongside strategic partners such as Nvidia. We also have a strong optical networking and IP portfolio that enables the high-capacity connectivity required between data centres, edge locations and cloud environments.
One area that excites me is our innovation in data centre networking. We are introducing highly efficient coherent optical technologies and advanced switching platforms that significantly reduce infrastructure footprints while improving performance and energy efficiency. These innovations are becoming increasingly important as organizations invest in AI factories, AI grids and large-scale inference environments.
Beyond connectivity, we also provide intelligent automation layers through our autonomous networking platforms, enabling operators to manage complex, multi-vendor environments more efficiently and intelligently.
What are some of the biggest infrastructure bottlenecks you see operators and enterprises facing as AI adoption accelerates?
One of the biggest challenges is understanding that AI infrastructure is not just about compute power. Organizations often focus heavily on GPUs and processing capabilities, but connectivity can quickly become the limiting factor.
You can deploy the most powerful AI infrastructure available, but if the network cannot support the required data movement between racks, data centres and edge locations, performance suffers. This is where intelligent networking becomes critical.
At Nokia, we are helping customers design what we call AI-ready connectivity. This includes high-capacity optical networking, intelligent routing and the seamless interconnection of compute environments. As AI workloads become increasingly distributed, the ability to move data efficiently becomes just as important as the ability to process it.
On the consumer side, Nokia has been showcasing AI-driven Wi-Fi management capabilities. How does this improve the end-user experience?
The home network has become far more complex than it was a few years ago. Consumers expect flawless connectivity across multiple devices, applications and services.
Our AI-enabled Wi-Fi solutions continuously monitor network performance and user experience. They can identify coverage gaps, detect congestion, analyze interference patterns and even recommend or automatically implement corrective actions.
The goal is to create a self-optimizing network environment where many issues can be resolved autonomously before they impact the user. This reduces support requirements for service providers while delivering a more consistent and reliable experience for customers.
The Middle East is witnessing an unprecedented surge in data centre investments. How do you see this shaping Nokia’s opportunities in the region?
The Middle East has emerged as one of the most dynamic markets globally for AI infrastructure investments. Governments and enterprises are actively investing in sovereign AI capabilities, advanced data centres and digital ecosystems.
This creates significant opportunities, not only for Nokia but for the broader technology industry. The success of these initiatives depends on having secure, scalable and efficient connectivity between compute resources, cloud environments and end users.
Our role is to help customers build these foundations. Whether it is data centre interconnectivity, optical networking, intelligent routing or autonomous operations, Nokia’s technologies are designed to support the scale and performance requirements of AI-driven economies.
As data volumes continue to grow, security and data sovereignty are becoming increasingly important. How is Nokia addressing these concerns?
Security is deeply embedded into Nokia’s strategy and innovation roadmap. As a European technology company, trust, resilience and security have always been fundamental principles in how we design and operate our solutions.
While we continue to invest heavily in AI innovation, we are equally focused on strengthening security capabilities across our portfolio. This includes advanced network security architectures, AI-driven threat detection and preparations for future technologies such as quantum-safe networking.
We are actively engaged with industry bodies, standards organizations and ecosystem partners to help define the next generation of secure digital infrastructure. As AI becomes increasingly pervasive, security must evolve alongside it, and that is an area where Nokia continues to invest significantly.
Looking ahead, what excites you most about the future of AI-driven networks?
What excites me most is the convergence of AI, automation and connectivity. Networks are evolving from passive transport layers into intelligent platforms that can learn, adapt and optimize themselves.
The future will be defined by autonomous operations, AI-native networks and real-time decision-making at scale. Organizations that successfully combine these capabilities will unlock entirely new business models and levels of operational efficiency.
For us, the opportunity is not just about deploying technology. It is about helping customers transform the way they operate, innovate and create value in an increasingly AI-driven world.
Tech Features
WHY AUDIO CLARITY MATTERS FOR THE CONTINUITY OF EDUCATION, WORSHIP, AND COLLABORATION IN THE MIDDLE EAST
Spokesperson – Yassine Mannai, Associate Sales Director at Shure MEA
Across the Middle East, continuity is being shaped by the quality of connection people experience every day. In classrooms, places of worship, and collaborative workspaces, that connection often begins with one essential factor: audio clarity. At Shure, we recognised this gap early and understood its growing importance across these environments.
When sound is clear, people stay present. Students follow lessons more easily, engage with greater confidence, and absorb information with less strain. This becomes especially important in hybrid learning environments, where every participant needs to feel equally included, whether they are in the room or joining remotely. Research cited by Shure shows that poor audio affects one-third of all virtual meetings, while four out of five common video conferencing frustrations are linked to audio issues such as background noise, echo, dropouts, and difficulty hearing others.
The same reality carries into places of worship. The ability to hear with clarity shapes how messages are received, how people remain attentive, and how connected they feel to the moment itself. In these spaces, sound supports focus, presence, and the overall quality of the experience.
In workplaces and institutional settings, audio has become central to how teams communicate and make decisions. Strong collaboration depends on being able to hear and respond without friction. As hybrid work continues to reshape professional life, the need for dependable communication systems has become more visible. [1] Shure’s regional insight, referencing IDC research, notes that 67% of professional workers are now at least partially remote, underlining how important it is for institutions to support communication across distributed teams. That understanding has been reflected in the solutions across our portfolio, including the MXA920 Ceiling Array Microphone for hybrid learning, the MXA320 Table Array Microphone for collaboration environments, and the DCA901 Broadcast Microphone Array for places of worship, where audience capture can bring greater depth to livestream experiences.
Across the region, institutions are moving toward smarter, more adaptable spaces where audio performance, system simplicity, and digital integration work together more effectively. Reliable audio has become part of how organisations sustain engagement, support participation, and deliver a better experience for the people who rely on them every day.
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