Connect with us

Hospitality

Simplifying Site Management Through Data

Published

2 years ago

on

Okada Manila

Located in the Philippines, Okada Manila is one of the world’s largest and fastest-growing markets for gaming, hospitality, and entertainment. This magnificent integrated resort is a bustling city unto itself, boasting 993 accommodations, extensive shopping on its Retail Boulevard, a premier spa, an array of dining choices, and a variety of entertainment options including a casino, nightclub, and indoor beach club. Okada Manila has been accorded a Forbes 5-star rating for four consecutive years to date. To keep the resort abuzz, Okada Manila’s thousands of staff spread out across this expansive and scenic oceanfront property.

“From a physical control standpoint, it can be incredibly challenging to secure a property as diverse as ours,” says Kelly Billups, Executive Director of Security Technology Services for Okada Manila. “From a security systems perspective, we expect a very high level of capability to provide a strong layer of technical administration and proactiveness in regard to the overall security effectiveness for the property.”

To achieve that high level of supervision and monitoring, Okada Manila requires a security partner capable of simplifying the site’s complex management while offering controls capable of matching the resort’s elite standards.

But Kelly takes it all in stride: “It’s a huge operation, but the big benefit we have is that we’ve got Gallagher.”

Managing a site through centralized data

The scale of Okada Manila’s operation means managing their site’s security has the potential to become unwieldy rather quickly. Even simply controlling staff entry can become a monumental task with a requirement that all employees and third parties use one dedicated entrance and exit to a very sizeable back of the house area that extends nearly the entirety of the property.

To ensure such compliances are met across the site, Okada Manila relies on data reporting from multiple technologies to provide a bird’s eye view of the resort. Gallagher’s Command Centre integration capabilities make it possible.

From one centralized platform, Okada Manila can generate singular, chronological reports populated from multiple systems, enabling their security division to combine data from their back of the house applications, guest lodging, electronic key management system, lifts on the property, and custom HR interface to produce a holistic account of activities within the resort.

“We rely on Command Centre for that technical administration and to generate high-level reports,” says Kelly, “and those information sets are one of the key benefits of our Gallagher system.”

Data reporting also enables Okada Manila to optimize site management.

“Beyond the expected service of access control, we’re looking for behavioral patterns in our reflective data and reports,” explains Kelly. “We maintain a combined proactive approach utilizing live data with other systems, as well as conduct random audits every month to get a sense of how individual parts of our resort are operating. That information can tell us the usual amount of time or frequency members of our team utilize a space, perform an action, or generally move about the property, which in turn helps us identify where additional staffing or resources are needed, or if any unusual activity is happening.”

A one card solution with dramatic results

But to achieve this level of oversight across their site, Okada Manila needs a single input tool for tracking those behaviors. To simplify the process and ensure compliance, Kelly introduced a one card solution.

Using a single card, employees can:

  • Enter the property
  • Operate lifts
  • Access restricted areas, guest rooms, and amenities
  • Interface with payroll time clocks, electronic key management, parking boom gates, and wardrobe services

Not only does this make it easy to collect data from multiple technologies, but this one card solution also removes the burden of managing several codes, key fobs, and cards for staff.

But of all of these access card benefits, one in particular stands out.

“If I were to lay claim to any one major win we’ve accomplished with Gallagher at Okada Manila, it’s what we did with staff lockers,” Kelly says. “We have around 6,000 lockers for staff and third parties on our property, and previously, as experienced in other integrated resorts, we were only able to secure and manage lockers with mechanical locking solutions. This meant investigating any events involving staff lockers was significantly challenging and not always successful. But once we applied Command Centre’s Locker Management Solution, we reduced undesirable events to nearly zero, and at the same time increased the efficiency of staff services.”

Using their one access card, Okada Manila’s staff secure their individual lockers, ensure they’re closed properly, and prevent unauthorized access. “Such a dramatic reduction in adverse events has been an incredible benefit to the business and our employees, who don’t have to worry about the safekeeping of their belongings anymore” explains Kelly. “And of course, it frees up security resources to focus on other things.”

Partnerships beyond security

With all the complexity surrounding Okada Manila’s operations, Kelly emphasizes that a supportive partnership is a key proponent among the resort’s top security needs.

“Partnership is everything,” says Kelly. “I know a lot of customers use less than 10% of the features when they deploy an access control system, but we always want more out of our system, so it’s important that we work with a vendor who we know is going to listen to our ideas.”

And Okada Manila believes they’ve found that kind of lasting partnership in Gallagher.

“People ask me all the time, ‘Why the preference for Gallagher?’; I say it’s the ease of use, and most importantly, because they listen and cater to individual customer needs,” Kelly reflects. “It’s that ease of interface to a multitude of control and business systems, and you only get those results by really, truly listening and addressing your customer’s needs. Trusting in that partnership and being able to combine all the technologies I need into one platform is critical to our success with security technologies.”

Related Topics:
Continue Reading

Hospitality

Keeta Drone Launches New Drone Delivery Route Serving Dubai Silicon Oasis Headquarters

Published

2 hours ago

on

November 12, 2026

By

Keeta Drone, the pioneering air delivery company, today announced the launch of a new drone delivery route serving the headquarters office complex at Dubai Silicon Oasis, the special economic zone for knowledge and innovation and a member of the Dubai Integrated Economic Zones Authority (DIEZ). The route brings on-demand aerial delivery to professionals working within the complex and expands the range of food and beverage brands that can be ordered through Keeta Drone.

The route was inaugurated at DSO headquarters, attended by representatives from Dubai Integrated Economic Zones Authority (DIEZ), Dubai Silicon Oasis (DSO), and Keeta Drone. The new route builds on Keeta Drone’s established presence in Dubai Silicon Oasis, where its operations already serve RIT– Dubai University and residential communities. Through extending the network to the DSO headquarters complex, the company is introducing aerial delivery services into a commercial workplace environment, expanding the range of locations and customer segments served by its operations.

Badr Buhannad, Director General of Dubai Silicon Oasis, said: “Keeta Drone’s expansion to the Dubai Silicon Oasis headquarters reflects the growing role of innovative technologies in shaping more connected and efficient urban environments. As the special economic zone for knowledge and innovation, Dubai Silicon Oasis continues to support Dubai’s ambition to build a knowledge-driven, innovation-led economy in line with the objectives of the Dubai Economic Agenda D33.”

“This route creates a new scenario in which employees in an office complex experience air deliveries right within their own compound,” said Junwei Yang, General Manager, Keeta Drone. “Bringing the service to DSO HQ is a new feather in Keeta Drone’s cap, expanding access with a new location by adding new community segments to our portfolio.”

Enhancing Workplace Convenience Through Urban Air Mobility

More than 1,000 professionals working within the DSO headquarters commercial complex can now order from participating F&B brands, including Costa Coffee, Bazooka, Tortilla, We Asian, Shawarmary, Chicking, JJ Chicken, Starbucks, Raju Omlet, among others. Orders are delivered to a designated landing and collection point within the complex, allowing employees to access participating outlets without leaving the premises. The service operates daily from 09:00 AM to 9:00 PM, with operations approved by the Dubai Civil Aviation Authority (DCAA).

Expanding Access to New Communities and Customer Segments

The new route builds on Keeta Drone’s established presence in the area, complementing its existing delivery points near the lockers located in DSO at RIT Dubai University Campus and the Emirates Airline residential towers, as well as service locations in Nad Al Sheba Grand Mosque and Dubai Land. Operating in the area for more than a year, Keeta Drone continues to expand its network across university, residential and neighbouring communities, extending the reach of its drone delivery services to new locations and customer segments. Keeta Drone has completed more than one million drone deliveries globally, reflecting the scale and reliability of its operations. The milestone highlights the company’s continued efforts to expand drone-enabled logistics services and introduce new delivery use cases across different environments and communities.

Continue Reading

Hospitality

This UAE National Day, Put Local on the Menu: The Emirati Founder Reimagining Dates and Camel Milk

Published

3 hours ago

on

November 12, 2026

By

As the UAE prepares to celebrate its 55th National Day, it’s time to recognise not only the country’s heritage, but also the homegrown entrepreneurs finding new ways to carry it forward. For young Emirati entrepreneur Rashid Gargash, that means looking at familiar ingredients through a contemporary lens and exploring how they can become part of the way people eat today.

Rashid’s journey began with research into food security and sustainable nutrition in the Middle East. His work examined the region’s agricultural realities, including desalination, groundwater challenges and available food resources. Along the way, dates and camel milk stood out as ingredients with deep connections to the UAE’s food heritage and potential for new applications.

Working alongside food scientists and researchers, Rashid explored how these ingredients could be developed into a nutritious, convenient product suited to contemporary lifestyles. The process eventually led to Rashtions, a UAE-made snack brand that combines dates, camel milk and ghee across a range of protein-rich snacks.

The range includes Date Original, Date Truffle, Cocoa Truffle and Brazilian Coffee Truffle, with products providing up to 20 grams of protein per 80-gram serving. They are made without added sugar, preservatives or artificial sweeteners.

“Rashtions began with a broader question about food security and how we could better understand and utilise the resources available in our region,” said Rashid Gargash, Founder of Rashtions. “Dates and camel milk have long been part of the UAE’s food story, and I wanted to explore how familiar ingredients could be approached through research and innovation to create something relevant to the way people eat today.”

For Rashid, the journey has also reinforced a wider lesson about entrepreneurship: innovation does not always mean starting from scratch. It can begin by looking more closely at what already exists, questioning how it is used and finding new ways to make it relevant. In the food sector, that means considering not only nutritional value, but also taste, convenience and whether a product fits into people’s everyday lives.

As the 55th UAE National Day approaches, Rashid believes supporting homegrown businesses is one way consumers can contribute to the next chapter of the UAE’s entrepreneurial story. Choosing UAE-founded brands and products made in the country can help bring greater visibility to the people developing local ideas into businesses, while demonstrating that heritage and modern innovation can work together.

Rashtions is available through ADNOC and Emarat service stations, Deliveroo and Noon, as well as directly through the brand’s website, with delivery available across the UAE.

Continue Reading

Hospitality

From the French Riviera to Abu Dhabi: La Môme Makes Its Grand Debut with an Exclusive Four-Day Race Weekend Takeover

Published

1 day ago

on

November 11, 2026

By

This December, the French Riviera comes to Yas Marina as La Môme makes its Abu Dhabi debut, in partnership with Sunset Hospitality Group, with an exclusive four-day takeover during race weekend. From 3 to 6 December 2026, the celebrated Cannes-born restaurant brings its signature mix of exceptional Mediterranean cuisine, Riviera glamour, and lively entertainment to the capital, creating a sophisticated yet vibrant setting for race-weekend dining and celebrations, minutes from the circuit.

With an established presence at the Monaco Grand Prix, where La Môme Monte-Carlo hosts a rooftop dining and hospitality experience overlooking the famous race circuit, the brand has a longstanding connection to the glamour and excitement of international motor racing. Now, La Môme brings that same spirit to Abu Dhabi, offering a sophisticated setting for long lunches, elegant dinners, and lively evenings.

At the table, La Môme’s approach is generous, expressive, and unmistakably Mediterranean. The menu celebrates quality ingredients and balanced flavours, with starters such as Artichoke Salad and Wagyu Carpaccio with Black Truffle, alongside a refined selection of Oysters and Caviar. Signature pastas and main courses include Tagliolini with King Prawns, Rigatoni with Truffle, and Japanese A5 Wagyu Sirloin.

In the evenings, Sounds of Riviera, a roaming live band from the French Riviera, will move through the restaurant performing French and Italian classics alongside international favourites. Daily DJ sets will move from laid-back Dolce Vita sounds to late-night house music.

Guided by L’Art de Recevoir signé La Môme, the French art of hospitality, the team ensures thoughtful, personalised service, genuine warmth, and attention to detail. Guests are made to feel equally at ease whether enjoying a leisurely afternoon at the table or celebrating late into the evening.

Daily lunch is served from 12PM to 7PM, followed by dinner from 7PM onwards. While guests can dine à la carte on Thursday, 3 December, minimum spends apply from Friday, 4 December to Sunday, 6 December:

  • Indoor Dining: AED 500 per person for lunch; AED 1,000 per person for dinner | Terrace Dining: AED 650 per person for lunch; AED 1,200 per person for dinner.

With its combination of refined dining, a vibrant atmosphere, and a prime Yas Marina location, the takeover promises to be a highlight on the city’s social calendar and an essential stop for race-weekend gatherings.

Full prepayment is required to confirm reservations. Cancellations made at least 48 hours in advance are eligible for a full refund, while cancellations within 48 hours are non-refundable. Walk-ins are welcome, subject to availability and the applicable minimum spend.

Continue Reading

Trending

Copyright © 2023 | The Integrator