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Lessons for UAE & KSA Telecoms From Vi’s 5G Transformation Journey

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By Anthony Behan, Global Managing Director, Communications, Media & Entertainment at Cloudera

When Vodafone India and Idea Cellular merged six years ago to form Vi, the new telecom giant faced immediate challenges. The notable ones included scaling for one of the world’s fastest-growing mobile markets, embracing the prospects of 5G while negotiating the complexity of 4G with a sizable database, and handling an unprecedented surge in data volumes. With over 200 million subscribers, Vi needed a solution that could support its vision for the future while addressing the pressing realities of the present.

To strengthen their vision and address the pressing realities of the present, the telecom giant adopted a hybrid cloud solution, to move high-velocity workloads, like network data, to on-premises systems and leverage the flexibility of the public cloud for dynamic applications, to deliver both cost savings and agility while optimizing its operations. The results? A staggering $20–$30 million saved in infrastructure costs and an 80% reduction in support tickets. Today, Vi is better equipped than ever to handle AI/ML workloads, paving the way for future innovations.

The Role of Hybrid Cloud in Managing 5G Workloads
Hybrid cloud solutions like Cloudera have emerged as the gold standard for carriers navigating the demands of the 5G era. High-velocity workloads, such as network data, benefit from the control and cost efficiency of on-premises infrastructure. At the same time, dynamic workloads, including AI-driven services and customer applications, thrive in public cloud environments that offer unmatched scalability.

By adopting hybrid cloud platforms, telecom operators can balance these competing demands. For Vi, this approach was transformational, enabling seamless workload shifts between environments while optimizing costs and maintaining high performance. For Middle East telecoms, embracing hybrid cloud is a natural step to support their nation’s growing tech ambitions.

The Data Explosion in the 5G Era
As faster, more powerful networks rolled out, they triggered a data explosion. Managing this data requires real-time processing, as customer demands grow increasingly sophisticated. Vi’s story reflects the challenges faced by telecom carriers worldwide in the 5G era. Traditional data architectures often struggle to keep up, and without robust, scalable hybrid data platforms, carriers risk falling behind in this high-stakes race.

In KSA and UAE, where technological advancements are a national priority, telecom operators are encountering similar challenges. From supporting the country’s smart city initiatives to enabling autonomous vehicles, 5G applications demand seamless performance. The ability to manage data efficiently isn’t just a competitive advantage—it’s essential.

AI and Automation Are The Future of Telecom Operations
The next frontier in telecommunications is automation powered by artificial intelligence. According to a report by PwC, the contribution of artificial intelligence to the GDP of the Middle East is expected to reach 14% across the Technology, Media, and Telecommunications industries by 2030.

AI is already transforming customer service, predictive maintenance, and network management, but implementing these models requires immense computing power and real-time data processing capabilities. Hybrid cloud solutions are the key enabler, providing the foundation for AI/ML workloads to thrive.

Vi’s modernization journey highlights the importance of a future-ready data architecture. By integrating AI-driven streaming analytics, Vi has enhanced its operational efficiency and laid the groundwork for continuous innovation. This serves as a blueprint for UAE telecoms aiming to lead in AI-driven transformations in the region.

Lessons for Middle East Telecom Operators
The region’s commitment to becoming a global tech hub, coupled with its rapid adoption of cutting-edge technologies, positions it as a leader in the 5G era. However, realizing this potential requires modernization. Adopting hybrid cloud architectures help regional carriers reduce infrastructure costs, improve operational reliability, and create a scalable platform for future growth. Vi’s success offers valuable lessons for telecom carriers in the Middle East.

Moreover, UAE and KSA telecoms, in particular, have the unique opportunity to align with national initiatives like smart cities, digital transformation, and AI adoption, ensuring they remain at the forefront of innovation.

Building a Future-Ready Telecom Industry
The 5G era presents both challenges and opportunities. By embracing hybrid cloud solutions, telecom companies can turn data from a burden into a powerful enabler of growth. Hybrid cloud allows carriers to manage high-velocity workloads efficiently, scale dynamically, and prepare for a future defined by AI and automation.

For Middle East telecom carriers, the path is clear – invest in modern, flexible, and scalable data platforms. This investment is crucial for delivering superior user experiences and innovative services. Scalable platforms will enable carriers to handle increased data demands efficiently while embracing advanced analytics will enhance data-driven decision-making and operational efficiency. Ultimately, staying competitive hinges on seizing the immense opportunities that 5G presents.

Tech Features

AI and Digital Currencies Transform MENA Into Rising Fintech Leader

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abstract representation of AI and digital currencies

By Naser Taher, Chairman of MultiBank Group

Naser Taher, Chairman of MultiBank Group
Naser Taher, Chairman of MultiBank Group

The Middle East and North Africa (MENA) region has become the leading laboratory for financial innovation, where artificial intelligence (AI), central bank digital currencies (CBDCs), and sovereign wealth fund (SWF) strategies converge to reshape global cash flows. According to the World Economic Forum, venture capital investments in MENA grew by about 33% a year from 2015 to 2023, with funding reaching $644 million in 2024. This surge reflects deliberate efforts to position the region as a fintech powerhouse for the new economy.

One of the most significant developments is the strategic collaboration between the Abu Dhabi Investment Office (ADIO) and the Trump Organization to establish an AI and Web3 Free Zone. The $6.6 billion initiative aims to attract global tech firms, AI researchers, and fintech ventures to the UAE, further cementing MENA’s leadership in next-generation digital infrastructure.

Machine learning algorithms now process trades worth billions on Saudi Arabia’s Tadawul exchange daily, while automated risk assessment systems evaluate loan applications in real time from Dubai to Riyadh. Saudi Arabia’s Financial Sector Development Program has embedded AI throughout its capital markets ecosystem as part of Vision 2030’s broader economic transformation. PwC analysis projects this technological integration will generate almost $135 billion for the country’s economy by 2030, fundamentally altering how banks manage liquidity, assess credit risk, and compete regionally.

Central banks across the Gulf have moved beyond theoretical frameworks into live testing of digital currencies. The UAE’s Digital Dirham is set to enter retail circulation through licensed banks and fintech companies by late 2025, enabling near-instant cross-border payments where traditional banking requires days and charges hefty fees. Meanwhile, Saudi Arabia and the UAE have jointly piloted Project Aber, issuing a single wholesale CBDC. 

Gulf SWFs are reshaping the region’s infrastructure landscape, no longer content with simple portfolio plays. These institutions now control $4.9 trillion in assets, with projections reaching $7.3 trillion by 2030. In the first nine months of 2024, they accounted for 40% of all international SWF transactions, deploying $55 billion across 126 deals. Notably, Abu Dhabi’s Investment Authority and Saudi Arabia’s Public Investment Fund (PIF) are increasing allocations to blockchain and digital projects. In Qatar, the Qatar Investment Authority is working through the Qatar Financial Centre’s new Digital Asset Regulations 2024 to trial real-world asset tokenization.

Alongside these public sector moves; private institutions are also innovating on a scale. MultiBank’s new Electronic Communication Network (ECN) will introduce the Gulf’s first interbank trading and prime brokerage ecosystem, linking BRICS and GCC jurisdictions. Designed to compete with Western counterparts such as Bloomberg and Reuters, it connects conventional trading desks to machine-driven order routing and the MultiBank Chain’s tokenization layer. Cross-border deals become faster, safer, and more transparent, with settlements possible in gold or a mix of currencies instead of U.S. dollars alone. By opening the door to tokenized real-world assets and other decentralized products, the network sharpens the Gulf’s bid to serve as a global finance hub.

However, important challenges remain. Fintech ventures still need to navigate a maze of rules that shift from one border to the next; a single, region-wide framework would let ideas—and capital—move faster. As more money flows online, hackers gain fresh openings, and cybersecurity becomes even more critical. And while Gulf youth embrace tech with ease, the GCC needs far more specialists who can work with blockchains, train risk models, and secure CBDC payment rails. That calls for a push on everything from university courses to mid-career reskilling.

The next breakthrough won’t come from technology alone but from how well policymakers, entrepreneurs, and the sovereign heavyweights backing them work in sync. CBDC pilots are live, AI already guides trading desks, and deep pools of patient capital sit ready to fund new ideas. If the region’s key players keep pulling in the same direction, the Gulf won’t just join the digital finance conversation—it could end up leading it.

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Tech Features

Unleash Unmatched Cyber Defense: Sophos Firewall v21.5’s Breakthrough NDR-Essential

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Colleagues collaborating around a table in a modern office, captured candidly in natural light.
Chris McCormack, Senior Product Marketing Manager at Sophos

Sophos, a global leader in innovative security solutions for defeating cyberattacks, recently announced an update to its Sophos Firewall. Now, Sophos Firewall includes Sophos NDR Essential—free for all customers with an XStream Protection license.

With this integration, Sophos Firewall leverages two dedicated artificial intelligence engines to detect malware communications and algorithmically generated domain names. This new capability, powered by the Sophos Network Detection and Response probe, identifies previously unknown threats and complements the Active Threat Response features already in place.

Sophos Connect Integrates EntraID for SSO

The VPN client bundled with Sophos Firewall now supports EntraID (Azure AD) for single sign-on. This enhancement secures SSL and IPsec VPN connections and improves user experience by adding multi-factor authentication for both Sophos Connect and the user portal.

Other VPN-related improvements include:

  1. Intuitive interface updates: “Site-to-site” is now “policy-based,” and “route-based” tunnel interfaces are renamed for clarity.
  2. Dynamic IP pool validation: Prevents address conflicts across SSL VPN, IPsec, L2TP, and PPTP.
  3. Strict profile enforcement: Excludes default IPsec profile values to ensure algorithm synchronization and eliminate session negotiation issues.
  4. Enhanced scalability: Supports up to 3,000 route-based VPN tunnels, 1,000 SD-RED site-to-site tunnels, and 650 concurrent SD-RED devices.

Additional Management Enhancements

Furthermore, Sophos has rolled out several management improvements to streamline daily operations:

Flexible IPv6 DHCP-PD: Supports /48 to /64 prefixes for better ISP compatibility.

RA and DHCPv6 server enabled by default: Simplifies IPv6 deployments.

Resizable table columns: Improves the admin interface on ultra-wide screens.

Advanced search: SD-WAN routing and local ACL rules now support name, ID, and content-based searches.

Default configuration updates: Only the default network and MTA rules are provided; custom gateway probes and rule groups default to “None.”

Secure by Design

Moreover, Sophos continues to harden its firewall platform with a secure-by-design approach. Specifically, features are containerized, and integrity checks on critical OS files use mathematical checksums—any mismatch triggers an alert. Consequently, monitoring teams can swiftly identify potential compromises and react accordingly.

Availability

Customers can download and deploy this update manually on any Sophos Firewall with a valid license.

For more on Sophos’s Middle East strategy, check out our previous coverage:
Sophos Announces Intent to Expand Middle East Operations with New Data Center in the UAE

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Tech Features

Driving the Future: How Logical Data Management Powers EV Innovation in the UAE

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EV assembly line showing virtual data dashboards and logical data management overlays.
By Gabriele Obino, Regional Vice President and General Manager, Southern Europe, Middle East and CIS, Denodo

Logical data management is revolutionizing EV production in the UAE by replacing slow, siloed systems with a virtualized data layer. Consequently, manufacturers like Seres report an 88% reduction in data delivery time, empowering on-shop-floor decision-making and accelerating Industry 4.0 initiatives.

The Rise of Logical Data Management in EV Manufacturing

Under the UAE’s Operation 300bn strategy, EV production faces surging data volumes. Traditional ETL pipelines buckle under real-time demands. By contrast, logical data management—often called data virtualization—creates a semantic layer that unifies multiple stores without replication. This approach slashes latency, reduces storage overhead, and accelerates analytics across design, production, and operations.

Limitations of Traditional Data Systems for EV Production

Legacy batch-driven data warehouses delay critical actions. In a high-stakes assembly line, even millisecond lags can compromise quality or safety. Moreover, centralized silos inflate storage and governance costs, especially under strict UAE data-sovereignty laws. Static architectures simply cannot keep pace with AI-driven analytics or digital twin simulations.

Adopting Logical Data Management for Real-Time Insights

Firstly, Logical data management platforms (Denodo) let shop-floor teams query live data instantly. For example, EV manufacturer Seres cut data delivery time by 88% and built 600+ self-service analytics apps. Furthermore, virtualized data services simplify compliance with role-based security, ensuring governed access to sensitive vehicle-PII under UAE regulations.

Implementation Strategy for Logical Data Management

1-Identify critical data sources affecting safety, cost, and sustainability

2-Pilot virtualization on latency-sensitive processes such as battery-pack assembly

3-Enforce governance policies to maintain data integrity and security

4-Train non-technical staff on user-friendly analytics tools

5-Monitor production metrics improvements to scale across the factory

Additionally, regular reviews help refine and scale each phase effectively.

Future Outlook for Logical Data Management in the UAE EV Market

Looking ahead, as the EV sector grows beyond the current US$1.8 billion market, data becomes as vital as any physical component. Therefore, by valuing data on par with hardware, UAE factories can slash defects, boost efficiency, and maintain a competitive advantage. Consequently, early adopters of logical data management will lead the next wave of automotive innovation.

For more on cutting-edge EV innovations in the region, check out our feature:
NIO’s Industry-Leading Innovations Set New Benchmarks for Intelligent Premium Electric Mobility

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