Cover Story
Catalyst Business Partners at the Forefront of Digital Transformation
In an exclusive interview, Jay Kalra, Chief Technology Officer at Catalyst Business Partners, shares insights into how the company is transforming businesses with cutting-edge cloud solutions and AI technologies. From integrating ERP, HCM, and CRM systems to offering Oracle Cloud Infrastructure (OCI) for enhanced scalability and security, Catalyst provides a comprehensive approach to driving innovation. The discussion covers their unique cloud migration strategies, smart automation integration, and advanced cybersecurity measures, along with exciting developments in AI, machine learning, and advanced analytics.
How does Catalyst integrate ERP, HCM, and CRM into an organization’s framework?
Everyone has a different reason for choosing or adopting any of these technologies. For me, it’s about having information at my fingertips. These functionalities can significantly enhance an organisation’s existing framework by streamlining processes, improving data flow, and providing better decision-making capabilities. They also help with data unification, process standardisation, sales and marketing alignment, customer and employee data integration, scalability, compliance, and interoperability. With the recent advancements in AI and ML, business users can get deep insights from these systems.
Can you provide insights into Catalyst Cloud’s infrastructure and key benefits compared to other cloud services?
Our offerings are tailored to the client’s requirements. While some may opt for the Public Cloud, others prefer Cloud @customer or a local/ regional Data Center. Our team members review the requirements, assess, discuss, and finalise the offering. Our preferred cloud is Oracle Cloud Infrastructure, or OCI, in short.
OCI is Oracle’s comprehensive cloud platform, offering various computing, storage, networking, and database management services. It is designed for enterprise workloads and provides high performance, security, and scalability for businesses of all sizes. Generative AI is embedded across the entire technology stack to provide immediate business value, and customers can use AI capabilities provided by OCI for their applications and solutions.
OCI also offers hybrid cloud capabilities, allowing businesses to connect their on-premise infrastructure to Oracle Cloud via services like Oracle Cloud at Customer, which provides a dedicated region within a customer’s data center.
It supports multi-cloud architectures, where businesses can integrate Oracle Cloud with other public cloud services, such as Microsoft Azure, through partnerships and interoperability solutions like Oracle-Azure Interconnect, Oracle-AWS Interconnect, and Oracle-Google Interconnect.
How are you incorporating smart machines and automation into your service offerings?
Since early 2008, we have been helping our customers in their IoT (Internet of Things) and workflow automation journey. With the recent advancement of AI and Gen AI, customers are taking workflow automation to the next level.
Many ready-to-use connected devices (LoRa, BLE, WiFi, and others) are available and can be incorporated for various smart use cases. Sometimes, a custom solution may be required, and our team can build such solutions. Because our team understands smart devices and ERPs, we can combine smart devices with an enterprise resource planning (ERP) system to create a highly integrated, data-driven ecosystem that further enhances automation, real-time monitoring, and operational efficiency. This approach allows customers to gain a competitive edge through real-time, data-driven decision-making.
How do you ensure seamless integration and optimisation of Oracle applications within your client’s IT environments?
Seamless integration and optimisation of Oracle applications within a client’s IT environment requires a comprehensive strategy encompassing planning, execution, and continuous improvement. It all starts with careful listening, understanding the business needs and current IT landscape, a thorough compatibility check, integration scope & architecture, data migration, cloud vs on-premise, testing and validation, security, use of pre-built connectors as much as possible, incorporating industry standard best practices, avoiding customisations, and most importantly training of end users, IT teams, and a structured change management process.
How does Catalyst protect businesses against emerging cybersecurity threats?
Protecting businesses against emerging threats requires a comprehensive, multi-layered approach that combines technical, procedural, and strategic measures. Our goal is to achieve a near Zero trust architecture. If the customer already uses cybersecurity solutions, we will do an assessment followed by recommendations. We use different methods to define the landscape using various Cyber Posture solutions that provide us with data based on risk-scoring models, leading to advanced monitoring and detection tools.
One must use proactive defense mechanisms with AI & ML, solid incident response, and automation. Regular audits, penetration testing, and training are other important factors to stay on top of new threats.
How does the company assist organisations in navigating the complexities of cloud migration, and what cloud platforms do you specialise in?
Migrating to the cloud can be a complex, multi-faceted process, but with careful planning and execution, organisations can navigate this shift smoothly.
Understand your scalability, cost-efficiency, performance, security, and innovation needs. One must evaluate their current infrastructure, any challenges, future expansion plans, and workloads, as while some may be cloud-ready, others may require additional planning & modifications.
Choose the suitable model-
Public Cloud: Great for scalability and flexibility.
Private Cloud: Best for security-sensitive industries.
Hybrid Cloud: Balances flexibility with security.
Multi-Cloud: Leveraging multiple cloud providers for redundancy and flexibility.
Once you have the above data, we compare the cloud providers, their pros and cons, pricing, migration strategy, data strategy, security, compliance, AI capabilities, backup, and fine print.
We help our customers from start to finish; our custom offerings include any part of the cloud journey, including post-go-live support, training, and managed services. While our teams are trained on all major cloud providers, we prefer Oracle Cloud Infrastructure.
What distinguishes your managed services from those of other providers, particularly in terms of proactive monitoring and issue resolution?
Proactive monitoring and issue resolutions are the critical differentiators. We use solutions with AL & ML with unified, centralised Dashboards, Reports, and Actionable Insights. We provide tailored SLAs to ensure our clients can select what’s most relevant to their requirements. All the options are provided with on-demand scalability and multi-environment support, dedicated account management, knowledge transfer, and continuous improvement.
What innovations or new services is Catalyst planning to introduce in the near future, particularly in AI, machine learning, or advanced analytics?
We are developing solutions using custom AI models, Generative AI for creative content, AI-powered data augmentation, and workflow automation, as well as providing best-of-the-breed solutions and services using a broad partner channel.
Some of these partners work on AI-driven predictive analytics, advanced AI-based cybersecurity, healthcare diagnostics, employee training & coaching, talent recruitment, video analytics, and conversational bots.
We are excited about the future and looking forward to helping our new and existing customers.
Cover Story
The World Order Has Changed! Has Your Technology Governance?

When did you last see geopolitical risk appear as a named line item in your technology governance framework?” This question — posed by Subrato Basu to technology leaders across industries and geographies, and echoed in the conversations Srijith KN has tracked across the CXO community — increasingly divides its audience into two groups. The gap between them is widening, and it reveals a deeper shift: geopolitics is no longer external to technology strategy. It is now one of its defining forces.
The first group — still the majority — treats geopolitical risk as someone else’s problem. It belongs, they assume, to risk officers, government affairs teams, or the audit committee. Technology is their domain; geopolitics is noise in the background. The second group has understood something that the first has not: the boundary between geopolitical risk and technology risk no longer meaningfully exists.

This article is written for both. For the first group, it is a wake-up call — offered in the hope that it arrives before an incident makes the argument more forcibly. For the second, it is an attempt to sharpen a framework and ground it in the operational realities that boards and CXOs are navigating right now. The central argument is this: geopolitical volatility has become a direct, structural input into enterprise technology strategy. Organizations that govern for it with the rigor applied to financial or regulatory risk will be measurably more resilient, more competitive, and more trusted than those that do not.
“Geopolitical volatility is no longer background noise for technology leaders. It is a direct input variable into technology strategy, and the boards that do not govern for it are operating with a critical blind spot.“
The Assumption That Built Our Governance Frameworks Is Broken
For most of the past two decades, a workable assumption underpinned how organisations sourced, deployed, and governed technology: that the global technology ecosystem was broadly open, commercially-driven, and largely apolitical. Hardware vendors competed on specification. Cloud providers competed on price and performance. Procurement teams evaluated suppliers on technical merit. Geopolitical considerations were, at most, a due diligence footnote.
That assumption has been systematically dismantled. The deliberate weaponisation of technology — through trade restrictions, regulatory controls extended beyond national borders, state-sponsored cyber operations, and the calculated use of supply chain access as an instrument of strategic leverage — has fundamentally altered the risk calculus for any enterprise that depends on globally sourced technology infrastructure. What was once a commercially neutral procurement decision is now, in many cases, a geopolitical exposure.
This is not a temporary disruption that will normalise once a particular set of tensions eases. It reflects a durable structural shift in how major powers compete, and in how that competition is increasingly waged through, and against, the technology layer of the global economy. For enterprises operating in markets defined by proximity to active geopolitical fault lines — whether those fault lines are geographic, commercial, or digital — the consequences are not theoretical. They are already reaching enterprise cloud contracts, hardware procurement pipelines, and security operations. From our respective vantage points — practitioner and editorial — the pattern is unambiguous.
“What was once a commercially neutral procurement decision is now, in many cases, a geopolitical exposure. Governance frameworks designed for a different era are systematically unfit for this one.“
Five Fault Lines Running Through the Enterprise Technology Stack
When we map the pathways through which geopolitical volatility translates into technology operational risk, five pressure points emerge with consistency across sectors and geographies. We offer them not as a comprehensive risk register — every organisation’s exposure profile will differ by market, sector, and architecture — but as a diagnostic lens for board and CXO discussion.
a) The Cloud Compliance Trap
The hyperscalers that power the majority of enterprise digital infrastructure operate under regulatory frameworks whose reach extends well beyond their home jurisdictions. Technology access controls and compliance obligations do not stop at national borders. Enterprises with commercial relationships, supply chain connections, or infrastructure footprints that intersect with restricted or conflict-adjacent jurisdictions can find themselves subject to service reviews, contract amendments, or capability restrictions — sometimes with limited notice, and often as a downstream consequence of their vendor’s own compliance posture rather than anything the enterprise has done directly.
The trap is that this exposure is rarely visible until it activates. It can emerge through indirect supply chain adjacency, shared infrastructure configurations, or compliance flags several steps removed from the enterprise’s own operations. CIOs who have mapped their cloud footprint against potential regulatory jurisdiction risk — proactively, not reactively — hold a material governance advantage. Understanding which workloads reside on infrastructure subject to extended regulatory reach is not optional hygiene. It is foundational governance.
b) The Cyber Threat Multiplier
A consistent and well-documented pattern has been established across multiple cycles of geopolitical escalation, recorded in threat intelligence reports published by recognised international cybersecurity research organisations and government security agencies: periods of elevated inter-state tension correlate with increased state-linked cyber activity targeting financial institutions, critical infrastructure, and government-adjacent enterprises in proximate markets. This is not the authors’ independent assertion. It is an observable, documented, and reproducible pattern in the publicly available record.
The structural implication for technology leaders is clear: the cyber threat environment in markets proximate to active geopolitical fault lines is durably more elevated than in geopolitically stable ones, and that elevation intensifies when political temperature rises. The attack surface has expanded materially through the convergence of information and operational technology, the proliferation of AI-integrated workflows, and the broad adoption of connected devices. CISOs who construct their security posture reactively, in response to incidents rather than in anticipation of structural threat conditions, have fundamentally misread the governance mandate their environment demands.
c) The Supply Chain Blind Spot
Most enterprises maintain reasonable visibility into their software supply chains. Very few have equivalent clarity on the geopolitical exposure embedded in their hardware supply chains. Semiconductors, networking equipment, and industrial technology components originate from supply chains subject to trade restrictions and regulatory controls that can translate, under escalatory conditions, into sudden procurement constraints, extended lead times, or mandatory certification requirements creating material operational bottlenecks.
The organizations most exposed are those in active digital transformation or major infrastructure refresh cycles that have never stress-tested their procurement pipeline against a scenario in which specific hardware categories become unexpectedly constrained. The board-level question is not whether this will happen. It is whether, if it did, the organization would have ninety days of operational runway or ninety hours.
d)The Vendor Dependency Risk
Multi-year enterprise software commitments — ERP platforms, data infrastructure, security tooling, AI platforms — are made on the assumption of uninterrupted service from vendors operating in predictable regulatory environments. The regulatory obligations carried by enterprise software vendors headquartered across major technology jurisdictions can, under specific and not implausible circumstances, translate into licence amendments, capability restrictions, or service reviews with limited contractual notice. This risk is amplified, and actively expanding, for software incorporating AI capabilities as those capabilities attract increasing regulatory attention across multiple jurisdictions simultaneously.
Boards approving these investments are, in our view, frequently not receiving the full picture of vendor jurisdiction exposure. Requiring legal and technology leadership to jointly assess this exposure before committing to multi-year agreements is not procedural excess. In the current environment, it is a core fiduciary responsibility.
e) The Talent Dimension
The talent dimension of geopolitical risk is consistently the least visible and the most underestimated. Technology-intensive organisations in dynamic markets draw on internationally mobile specialist talent pools. Sustained geopolitical instability affects those pools in ways that are difficult to predict and slow to reverse: senior professionals reconsider relocation decisions, acquisition pipelines for specialist roles — particularly cybersecurity engineering, AI architecture, and regulatory compliance — tighten, and workforce continuity in critical functions comes under pressure at precisely the moment when those functions matter most.
Resilience against this risk requires proactive investment in local talent pipelines, structured knowledge transfer protocols for critical technology functions, and a workforce continuity discipline that treats geopolitical scenarios as first-class planning variables — not as footnotes in the HR risk register.
“The technologies most exposed to geopolitical disruption are simultaneously the most powerful instruments available to build resilience against it.“
Cover Story
Inside Zoho’s UAE Data Centers!
Playing the Long Game in Cloud Infrastructure, Data Centers, Privacy, Cybersecurity, and Growth in the UAE
The Integrator had an interview with Shailesh Davey, Co-founder & CEO, Zoho, during the official launch of their newly opened data centers in the UAE.
Zoho is on an executing path; as they say, it is a disciplined, long-term regional strategy by deploying and right-sizing data centers in Saudi and the UAE, aligning with global trends in data sovereignty and privacy.
The UAE is a priority growth market fueled by regulatory and business-led digitization, supported by local teams and partners. Customers will see faster performance from local hosting, while flagship products Zoho CRM Plus and Zoho Books lead growth, with rapid regulatory feature alignments.
Zoho currently operates more than 18 data centers globally, with the UAE being the latest addition. From a regional perspective, does the Middle East require more data centers, or are the facilities in the UAE and Saudi Arabia sufficient to support Zoho’s growth plans?
We currently operate two data centers in Saudi Arabia, which primarily serve the Saudi market. In the UAE, we have now established two data centers—one in Dubai and another in Abu Dhabi. These facilities have been carefully right-sized based on our expected growth in the region.
We have been present in this market since 2009, so we have a clear understanding of customer adoption patterns, data usage behavior, and growth trajectories. Based on this data, we have ensured sufficient capacity for the next two to four and a half years. Every six months, our teams review capacity utilization and growth rates. If we see demand growing faster than anticipated, we simply expand further.
This approach isn’t new for us—we’ve been doing this consistently since 2006–2007.
Zoho is widely known for its capital discipline and strong stance on privacy. With increasing global rhetoric around cybersecurity, data sovereignty, and regulations—especially in markets like the UAE—do you believe governments are emphasizing certifications due to a trust deficit with large tech companies, or is this part of a broader global shift?
There are a few important factors at play here. First, some of the world’s largest technology companies have built their businesses by monetizing user data. This is openly acknowledged as part of their business model. While it may be legal, it understandably creates discomfort—especially for governments concerned about the data of their citizens, and for individuals who often accept terms and conditions without fully realizing what they are agreeing to.
Second, we are now living in a rapidly evolving geopolitical environment. The shift toward a multipolar world has accelerated significantly over the last couple of years. In this context, it is only practical for governments to introduce regulations that ensure clarity around where data resides, how it is handled, and whether companies are compliant with local laws.
From Zoho’s perspective, this has always aligned with our philosophy. Wherever we set up data centers, we comply fully with local regulations and data sovereignty requirements. Certifications and compliance are simply proof points of that commitment.
Zoho has seen strong growth in the UAE. Which flagship products are driving this momentum, and how does the establishment of local data centers translate into tangible benefits for businesses in terms of innovation and performance?
Let me start with the impact of the data centers. The most immediate and visible benefit is speed. Earlier, customer data was being served from the US, which meant latency due to the physical distance. With local data centers in the UAE, response times are significantly faster. This directly improves user experience, in addition to meeting security and compliance requirements.
In terms of products, our fastest-growing solution in the UAE is Zoho CRM Plus. For any business, sales is a critical function, and CRM Plus is a comprehensive, customer-facing suite that supports sales, marketing, customer support, service, and even project management.
The second major growth driver is Zoho Books, which is widely used by finance and accounting teams. With increasing regulatory requirements around accounting, compliance, and e-invoicing in the UAE, Zoho Books helps businesses stay compliant while maintaining accurate and transparent financial records.
Given the pace at which regulations are evolving, especially in areas like e-invoicing, our local presence allows us to respond very quickly. We see significant long-term potential for both CRM Plus and Zoho Books in this market.
One of Zoho’s recent consumer-focused initiatives Aaratai application has gained strong traction in India and has generated a lot of discussion. Do you see similar B2C-led innovations helping Zoho reach a wider audience in the UAE as well? Could we see such solutions being developed or localized for this market?
This has been an interesting experiment for us. What we’ve essentially done is take the technology we built for the B2B world, adapt it, and make it accessible to B2C users. That’s how this particular app was born, and it received strong tailwinds in the Indian market.
Interestingly, due to the large Indian diaspora in the UAE, adoption naturally extended here as well. Our immediate focus is to ensure that the product is reliable, feature-rich, and delivers long-term value to users.
Once we are confident that the model works at scale, we will look at expanding into other markets where there is strong synergy. Markets with a significant Indian diaspora are a natural starting point, and Europe is high on that list.
Automotive
Goodyear continues support for Team De Rooy in the 2025 Dakar Rally
Goodyear continues its partnership with Team De Rooy for the upcoming Dakar Rally 2025. As the official tire supplier, Goodyear will equip the Dutch team with its high-performance Goodyear OFFROAD tires and advanced Tire Pressure Monitoring System (TPMS), helping to ensure reliable performance throughout the rally’s demanding stages. This collaboration highlights Goodyear’s dedication to truck motorsport, combining innovation with proven durability on some of the world’s toughest terrains.
Dakar 2025: new challenges await
The 2025 Dakar Rally, running from January 3 to January 17, will cover nearly 8,000 kilometers, including over 5,000 kilometers of competitive stages, starting in Bisha and finishing in Shubaytah. This edition ramps up the difficulty, featuring an early 48-hour chrono stage that flows into the marathon stage, setting a challenging pace from the outset. In the second week, competitors will tackle the demanding dunes of the Empty Quarter, with over 45% of the course on separate tracks for different vehicle classes, enhancing safety while complicating navigation.
Goodyear OFFROAD tires and TPMS: performance in challenging conditions
Team De Rooy relies on Goodyear OFFROAD tires for their durability and reliable traction across different conditions. Designed to handle heat and challenging surfaces, these tires help reduce heat buildup at high speeds and provide consistent performance on sand, rocks, and steep slopes.
Goodyear’s TPMS offers real-time monitoring of tire pressure and temperature, helping the team make quick adjustments and avoid potential issues. This advanced system helps to minimize downtime and supports better strategic decisions—crucial for maintaining momentum during the rally.
A Legacy of motorsport excellence
Goodyear’s continued support of Team De Rooy highlights its long-standing commitment to truck motorsport. As the title sponsor of the Goodyear FIA European Truck Racing Championship (ETRC), Goodyear uses motorsport as a proving ground for tire technology advancements. The partnership with Team De Rooy reflects this commitment, driving innovation and performance in demanding environments.
Maciej Szymański, Marketing Director Commercial EMEA at Goodyear, commented:
“Our continued collaboration with Team De Rooy for Dakar 2025 underscores our commitment to supporting motorsport teams in extreme conditions. With Goodyear OFFROAD tires and TPMS, we aim to provide the reliability needed to tackle the rally’s challenges. We wish Team De Rooy all the best and look forward to another exciting competition at this iconic rally”.

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